Slow download of incoming email on outlook 2013

Downloads are happening VERY SLOWLY. Byte by byte; takes hours to download 1 email over DSL connection. This just started happening. Connection speed is not an issue. Explorer pages are downloading quickly; just not email. I am running Outlook 2013 -NOT
EXCHANGE and Windows 8.1x. I've read of similar problems, but don't find any resolutions. HELP!

Hi Chalgal,
Are you working with POP3 or IMAP?
If you are using an IMAP account, then disable the “Unsubscribe All Folder” option as it will boost the Outlook downloading performance at some extent and set the
“Root Folder Path”.
Reasons and their fixes can be differ in the case of POP3 account like:
Third party plug-ins (Remove the unwanted plug-ins)
Scanning programs like antivirus ( Disable them immediately)
Corruption in Outlook (Run Scanpst.exe to repair)
Take a complete guide to fix send/receive error in Outlook:
http://support.microsoft.com/kb/813514
Note: Improve community discussions by marking the answers helpful otherwise respond back for further help.
Thanks
Clark Kent

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How to increase the font size of emails in outlook 2013

Hi,
We are using outlook 2013 for emails.We want to increase the font size of the emails in outlook 2013 because the font size are too small and finding it difficult to read the mails in outlook 2013.
Is there any option available in outlook 2013 to increase the font size of the emails.
Your response and support is highly appreciated.
Regards
Pradeep.R

The zooming factor set via the zoom slider or by scrolling is not persistent.
You can set the font for messages you send (including the plain text messages you compose and read) in
File > Options > Mail, under Compose messages, click
Stationery and Fonts:
http://office.microsoft.com/en-ca/outlook-help/set-the-font-or-text-color-for-messages-you-send-HA102809463.aspx
More reference:
http://www.msoutlook.info/question/67
http://www.slipstick.com/outlook/email/to-change-the-font-on-incoming-messages/
(Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Missing emails on Outlook 2013, not happy.

Bought a new PC and on previous PC was using Outlook 2010, new PC uses Outlook 2013. After synchronising with the server I have emails dating back to 2009, which is fine, but there are a lot of emails missing from Nov 2014-Mar 2015. No matter
how many times I hit send/receive they just dont show up in Inbox. How can I get these emails back?

Hi
As per the information and details provided by you, to solve the issues of missing emails in Outlook 2013, please follow these steps: -
Get the files from old computer
Put files on New Computer
Create a Profile
More Settings
Add Old Data File (.pst)
Finishing Touches
Signature and Stationery
Do you leave mail on POP3 server? By default Outlook 2010 and Outlook 2013 automatically leave POP3 mail on the server for 14 days.
Things to keep in mind when you are preparing the new computer: -
You really only need to move the PST and create a new profile using this PST, the other files Outlook uses are created as you use Outlook.
If you use Windows Easy Transfer to move your Outlook data, you can need to recreate your Outlook profile as the move process can corrupt. You can only move user data,
not the program itself.
Your accounts are stored in the registry and need to be recreated on the new computer.
I hope this information will be helpful for you.
Thanks and regards
Shweta@

Btconnect email address - Outlook 2013

I am having issues with connecting a btconnect email address to outlook 2013. It seems to log onto the server fine and outlook does not recognise any issues with the credentials used. I have disabled antivirus to see if that was causing any issues. I am able to connect to the smtp and send emails fine, and it shows as though it's connecting to the incoming server as well but does not download any messages... I know there are messages on the server as I have checked via the webmail...
Help please?!

Welcome to the BT Residential Customers forum
If you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/
Thanks
I am assuming this, as you mention BT Connect, which is a business product.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I can't set up sky email on Outlook 2013 running on Windows 8. I have followed the help

I have followed the help section guidance for Outlook 2010 and double checked the settings are correct. I get the following error message
Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 554 Transaction failed : Cannot send message due to p
- please help me!

HiI run outlook 2013 on windows 7 set up as follows: page 1type in your email address and your sky email password then click nextpage 2check the manual set up box then click nextpage 3check the 'POP or IMAP' then click nextpage 4In the incoming section add pop.tools.sky.com in the outgoing section add smtp.tools.sky.comIn username put your full sky email addressIn password put your sky email passwordtick box to remember password
tick box to require login using Secure password Authentication (SPA)
UNCHECK the Test Account settings
Click on More settings buttonOUTGOING SERVER TAB
tick my outgoing server (SMTP) requires Authentication
check use same settings as incoming mail server ADVANCED TAB
Incoming server change setting to 995
tick box for encrypted connection SSL
outgoing server change settings to 465 In the drop bx for encrypted connection add SSL adjust the delivery settings to your usage
Tick the test box
Click next
you should be good to go!

Don't see attachments in old emails on Outlook 2013

I can see the old emails (2012) on my outlook 2013 but without attachments, when log on in to the OWA or web access I can see the attachments.
Any advise?
Thanks
John

The most common cause I've seen for that kind of behaviour is where your .ost file (the local cache copy of your mailbox) has become corrupted at some point. That's especially true where the local copy of your mailbox shows one thing for old email,
while OWA (which obviously directly reflects the actual situation on the server) shows something different. Various things can cause it, including Outlook not being closed properly, and tends to happen more if your mailbox is particularly large. In my experience
once you hit / pass 10GB it'll still work, but you're more susceptible to issues.
The simplest option is to re-create the .ost file from scratch, so you have a fresh copy of your data from your Exchange server. Go into File, Account Settings, Account Settings..., then select the Data Files tab. You'll see your mailbox listed there and
if you select it and click Open File Location... it will open an Explorer window to that folder (saves trying to manually work out where it's saved). Close Outlook, and once closed simply rename the .ost file for your mailbox (you could delete it, but I like
to rename instead just in case so I have a backup plan). Now re-open Outlook, it will now connect and start to download all of your email again, and once it's completed you should hopefully find your old emails containing their attachments again.
Note, at the bottom of Outlook it will saying that it's synchronising folders while it downloads things. You'll know it's finished once the message changes to "All folders are up to date". Do NOT close Outlook until that has completed otherwise you
risk causing the local cache to become corrupted again.

MS Access Freezes and Closes when I save a draft email via Outlook 2013

I have Access 2013 Office 365. When I email a report from access via Outlook 2013 I have problems. Outlook opens fine. If I hit send everything is fine. However if I save the email as a draft Access freezes and then closes after a 10- 15 sec delay.
The email is saved as a draft in Outlook but very annoying to have to reopen my Database .
The message I get is : MS Access has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
I tried compact and repair but that didn't help. Also tried turned of add ons. That didn't work.
Never had this problem with office 2010. What can I do?
I just discovered the same thing is happening in Excel and Word.

Hi all,
Thanks for visiting our forum and sharing your experience here. It'll be benefited to our communicator.
Have a good time.
Regards,
George Zhao
TechNet Community Support

Unable to send email POP3 email from Outlook 2013 unless signed on as local admin

Windows 7 Outlook 2013
I recently upgraded from Office 2010 to 2013. For several weeks everything ran smoothly but a few days ago I noticed that my Verizon POP3 account was unable to send mail - items just sit in outbox. I have deleted/added the account and the profile
multiple times, this will solve the problem for a few days but then it returns again. I discovered that if I run Outlook as an administrator the mail will send without a problem. I have checked permissions on the pst file and do not see any issues.
Sometimes but not always I receive a message on the POP3 send that there was no network connection check mode. The send test message in the account set up never has a problem - it's only the periodic Outlook sending and receiving when the problem occurs.
Any ideas?
Thanks.
enagy

Hi,
Since the problem could be be solved for a few days by deleting/re-adding the profile and the account, the problem may be related to the .pst file. When the problem comes back, run Scanpst.exe to repair the. pst file, will the problem be fixed again?
Learn how to use Scanpst.exe:http://support.microsoft.com/kb/272227/en-us
We can also assume there are other programs that are interacting with the .pst file, reboot and disable the possible programs to test if this makes a difference.
If you're disconnected, you'll also need to check the network cable, try restarting your computer, or contact your Internet Service Provider or your system administrator. This implies the issue may be related to the anti-virus program or the firewall settings,
which may be scanning the outgoing emails from Outlook. We can disable them temporarily to send the emails again, check if this helps.
Regards,
Melon Chen
TechNet Community Support

Lync presence coloured square not working when sending email in Outlook 2013

OK, I'm running Lync 2013 & Outlook 2013.
When I send an email from Outlook the small Lync presence icon that appears in the "To" field after you type the user your sending the email to does not appear. You get the user name but where the coloured square should be it's just white
(like the background colour).
If I hove the mouse pointer over the user name the pop-up contacts box shows the Lync presence correctly.
At the bottom of the new email window, the Lync presence is always shown correctly.
This happens for users with or without pictures set as their Lync icon.
I've completed a repair of the Office install without success. Also uninstalled Lync & Office and re-installed but still no joy. Also tried creating new Outlook profile but this didn't work.
If I create a brand new Windows 7 profile, and then create a new mail profile it works fine. So, it must be a user profile problem. Hopefully someone can point me to a registry key or something as I'd rather not go through the pain of migrating
to a new user profile.
Thanks.

Hi,
If we need to show the Online status for contacts, just go to FILE tab ->
Options -> People -> check Display online status next to name ->
OK.
Please also try the steps below:
Lync -> Options -> Personal -> Under
Personal information manager -> Select None ->
OK.
Go to Outlook, People, Right click on Lync Contacts and
Delete Folder.
Then go back to Lync to the same options, choose Microsoft Exchange or Microsoft Outlook, go back to Outlook let the Lync contacts sync again to check the result.
Regards,
Melon Chen
TechNet Community Support

Finding it difficult to search the old & recent emails in outlook 2013

Hi,
We are using the POP account in outlook 2013.When we search the old mails,it taking so much of time for searching and it is showing No message found.
Recently last week ,we have received one mail and we tried for searching particular email id in search box of outlook 2013.But it is showing No Message Found.After that i have searched manually one-by-one and i have the got last week email received from
that particular email id.
Please let me know what is the easiest way of searching all the old mails in outlook 2013 and what are all the keyword to be used for searching the old mails in outlook 2013.We are using the pop account in outlook 2013.
Regards
Pradeep.R

Hi
As per the information and details provided by you, for searching all the old mails in Outlook 2013, please follow these steps: -
Search for a specific time frame
If you are looking for messages from a specific period of time, try adding those dates as a condition. In the Advanced Search box, type the following, using your time
frame for the mm/dd/yy spaces:
Received/between/mm/dd/yy and mm/dd/yy
Increase your search limit
If you want to see more messages than the 250 that Outlook will automatically bring up for you, you can bypass this limit.
Go to
File > Options > Search.
Uncheck the
Improve search speed by limiting the number of results shown, check box in the
Results section.
Click
OK and then restart Outlook for the changes to take effect.
Adjust your cache settings
Outlook 2013 will automatically keep an offline cache of messages going 12 months back. If you want to change this setting:
Go to
File > Account Settings > Account Settings.
Check the Exchange account you want in the
Email tab, then click Change.
Under
Offline Settings, adjust the slider to change the amount of the time that your mail will be stored in the offline cache. Make sure the
Cached Exchange Mode box is checked.
Exit and restart Outlook for the changes to take effect.
Search through subfolders
To search through subfolders in addition to the current folder, look for a box next to the search box that has a drop-down menu. Select Subfolders from the menu. You
can also choose the search the Current Mailbox or All Outlook items.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

Re: Cannot receive BT Mail emails in Outlook 2013

I USE W 8.1 - YAHOO - OULOOK 2013.
YAHOO IS CONTINUALLY RECEIVING DELAY AND NON DELIVERY MESSAGES FROM THE HOTMAIL POSTMASTER.
THEY REFER TO EMAILS THAT I HAVE SENT AND ARE NOT SPAM NOR HAVE THE ADDRESSEES RECEIVED THEM.
THESE DELAY AND NON DELIVERY MESSAGES DO NOT COME IN TO MY OUTLOOK 'IN' BOX?
IN ADDITION A BT MAIL ICON HAS APPEARED ON MY START SCREEN WHOSE CONTENTS ARE A MIRROR IMAGE OF MY YAHOO EMAILS BOTH IN AND OUT - WHY?
MANY SEEM TO THINK W 8.1 AND OUTLOOK 2013 DO NOT WORK WELL TOGETHER AND ITS BETTER TO USE WLM?
ANY ADVICE AND GUIDANCE WOULD BE MOST WELCOME.
THANK YOU.

It is quite easy to set up WLM and just try it and see if there is any improvement. You needn't delete anything from Outlook 2013.
PS You seem to have hit the Caps Lock key.

Creating PDFs from emails in Outlook 2013?

Hello-
Used to be able to compile emails into a single pdf document... I have updated my Adobe Acrobat, but that action isn't available in Outlook anymore (used to simply select the emails, right click and would be prompted to create as PDF)... am I missing something, or is this something in a pending update (if so, when?)
Thanks
Colin

I suspect your Acrobat is not compatible with OFFICE 2013 for the use of PDF Maker. In fact, I do not know if any Acrobat is certified yet. In any case, you have not mentioned your version of AA and that is likely the problem. Your only choice is likely to print the e-mails to the Adobe PDF printer. Whether that can be done with Outlook 2013 is something you will have to check.

Incoming Email in SharePoint 2013

Trevor,
Side question - I need to configure incoming email; since I have multiple WFE Servers & APP Servers and based on Q&A at the link below (is the hotfix part of the December cumulative update 15.0.4551.1511 or I have to apply it separately)?
http://social.technet.microsoft.com/Forums/sharepoint/en-US/f9f1d254-0f9e-4eec-a1c7-a94252668680/sharepoint-2013-incoming-mail-with-nlb?forum=sharepointgeneral
Note that the SPLockJobType will be changed to Job in the December 2013 CU for load balancing purposes.
http://sharepoint.nauplius.net/2013/08/update-on-incoming-email-job-lock-type-change-between-sharepoint-2010-and-2013/
It is not recommended to run Incoming Email on more than one SharePoint 2013 server due to a synchronization issue Microsoft identified (hence the job lock type change).
Thanks
Davinder

As of the December 2013 Cumulative Update, you can have more than 1 server in a SharePoint 2013 farm running the Incoming Email service as the LockJobType was changed back to None. The change is part of the Dec 2013 CU.
Trevor Seward
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Cannot send emails with Outlook 2013

Hello, please can anyone help with the following. I can send & receicve emails via my BT Mail account but can only receive them with Outlook 2013. It used to work ok, I've not made any changes to the settings and I like to use it as a matter of convenience. Is it straight forward to put this right or should I remove the Office installation that it is part of and re-install it.Thank you

MBR123 wrote:
@ribblelancs. I got it sorted OK in the end m8ty but I do warn you I tried absolutely everything, nothing would work, even doing a back log 4 day restart of windows 8.1 did not help so in the end I had to do a complete fresh install of my Windows 8.1 pro package software and start all over again, installing office etc.., I know it sounds a pain in the ass and it is because I have now got to reinstall most applications again but I can assure you it fixes the issue with outlook 2010 email problems and now all works so that is what you need to do!.
You may have replied to this topic instead of the original.
However, uninstall / reinstall of Outlook 2010 is the one thing I didn't do, but I did disable and re-enable it, along with many other things.....
It did however prompt an upgrade to the full blown office 365, which is some improvement, at least..... But it doesn't dispute the fact that it wouldn't work without the separate usb wi fi adaptor until today.
It's all a muddle.
Take a look at the microsoft forums and you'll see that there's no real conclusion to a similar problem with Outlook, other than a suggestion to uninstall / reinstall, from scratch.

How can I migrate my Thunderbird email to Outlook 2013 on a new computer? I am told I need to save the Thunderbird files as psd files - how do I do that?

I saw the instructions for moving email from Thunderbird to Outlook 2013 via gmail files but I have lots of folders. Microsoft says that if I can save the Thunderbird files as psd files, Outlook will read them. But I cannot see how to do this. Is it possible?

Do you have a link to the guidance that suggests you save to "psd" files?
I wonder if it actually said "pst" files - these are the proprietary file format used by Outlook. But you'll probably have to pay for a conversion utility.

Slow download of incoming email on outlook 2013

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