Slow Download rate on DSL

In the past I have gotten up to 400kps before on different networks, but on my home DSL connection I will only get up to 40kps. I have called up my Service provider multiple times and reset my settings and everything. They say I should be getting up 350kps......Of course, it's not THEIR problem so I don't know what else to do. Is there anything anybody can think that would be causing me to not be able to get over 40kps?
Thanks

Line state
Connected
Connection time
0 days, 01:51:17
Downstream
1,151 Kbps
Upstream
888 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
13.2 dB / 12.5 dB
Line attenuation (Down/Up)
35.3 dB / 17.3 dB
Output power (Down/Up)
13.6 dBm / 1.3 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
61 / 0
CRC Errors (Down/Up)
0 / 0
HEC Errors (Down/Up)
0 / 0
Error Seconds (Local/Remote)
0 / 0
Thought id post my home hub results too in case needed.

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Painfully slow download rate - 0.13 Mbps

Hello all, I've experienced a very slow download rate of late, 0.13Mbps. In the summer my connect was fine, around 5/6 Mbps and gradually the speed is grinding to a standstill. Most pages don't load these days and those that do, usually drop over time.
The BTW speed test results are as follows:
Download speed (Mbps): 0.13
Upload Speed (Mbps): 0.33
Ping Latency (ms): 61.25
The further diagnostics are as follows:
Download speed achieved during the test was - 0.13 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :5.41 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
I have done the quiet line test, 17070, and there is no noise.
Help would be gratefully received.

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1).
The problem is althought you have. 5mb connection speed your profle is rock bottom at 0.14mb probably due to your router dropping connection or manual resets trying to get speed back or a combination of both. Your profile will return to normal automatically provided you can maintain connection 24/7 for 3/5 days with not resets
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Firefox website slow download rate

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How to refund iTunes rent due to slow download rate?

Hi, I rented a movie last night (8pm) but it is still downloading (today 5pm). I've checked the speed with my internet provider they assured me it's all fine on their end. I usually have a download rate of c. 10Mbps (did the independet speed test online). As I meanwhile bought the DVD from the local retailer how can I refund the iTunes rent?
Cheers, Michael

Hello there, Mheli.
The following Knowledge Base article has the information to report the issue to iTunes Store Support:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Very slow download speeds in Arch

Hello,
I'm using Archlinux on a Macbook(Core Duo) with Windows and Macosx also installed.
The problem with my Arch installation is that the download/internet speed is really slow ( 240KB/s ) compared to win/macosx (and also other linux live distros like partedmagic) where i have download rates of 2.0MB/s.
I tried to change some settings like disabling ipv6, without success. I also tested the Archlive CD, where i also had slow download rates. So it seems to be some specific setting in arch limiting my network, any ideas what could be the problem?
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dex
Last edited by dex (2009-10-13 17:42:47)

@Nezmer:
[root@lappi ~]# grep -i host /etc/rc.conf
# HOSTNAME: Hostname of machine. Should also be put in /etc/hosts
HOSTNAME="lappi"
[root@lappi ~]# cat /etc/hosts
# /etc/hosts: static lookup table for host names
#<ip-address> <hostname.domain.org> <hostname>
127.0.0.1 localhost.localdomain localhost
# End of file
i noticed the wrong entry in the hosts file and corrected it, now it looks like that, but no improvement in download rates:
[root@lappi ~]# cat /etc/hosts
# /etc/hosts: static lookup table for host names
#<ip-address> <hostname.domain.org> <hostname>
127.0.0.1 lappi.localdomain lappi
# End of file
@MadTux:
i have slow download rates no matter what browser or download-manager i use, changing the setting in firefox made no difference.

WRT54Gv5 slow downloads, sometimes

Hello folks:
I've got a bit of a problem with slow downloads on my dsl line. Not all computers, but just some. When I access speakeasy.net/downloads/, I get the following results:
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I'm using version 1.02.0, early Feb 2007 I believe.

Slow download performance with windows 7 on Cisco 2960S

has someone experience with the the windows 7 on Cisco 2960S.
One customer had the issue with very slow download rate ( 500kByte) with 100MB / full duplex and default tcp paramenter under win 7 with IOS 12.2.55SE1.
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Has someone an idea about the chances in IOS 12.2.55SE2. I cant find anything in RN about this issue.
Best regards
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I have the same issues in WS-C2960G-48TC-L . my downloads dropped in my lan from 2 mb/s to 100kb/s in all operating systems including linux workstations . my ios version is 12.2(44)SE5 in 2960 switches .
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Slow download when updating or downloading new apps on iTunes

Hi I am residing in Singapore. Lately, I seem to be experiencing extremely slow downloads from iTunes Store whenever there are updates. Usually, a 200mb + file would take less than 5 minutes to complete the download. Now, it takes more than an hour. Has anyone experiencing this issue?

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Very Slow Broadband Download Rate from 7mps to 50k...

Hello everyone, last week my BT Phone and Internet was down and it was fixed on thursday. My phone line works but I noticed my download rate has dropped from 7mbps to 50kbps ever since its fault.
Alhtough early this my download rate dropped from 7mbps to 1mbps but I did not mind besides am always away from home due to my nature of my job, once I experience drop in downloads speed I just do a reset and it picks up but after the fault was fixed its 50kbps dead on.
I used earthernet networkcable plugged in to my PC from my BT Hub3 same results. Please Admin and tech geeks in the forum I need your assistance, here is the ADL Line status TEST below:
ADSL Line Status
Connection Information
Line state:   Connected
Connection time:   0 days, 01:50:13
Downstream:   576 Kbps
Upstream:   1.098 Mbps
ADSL Settings
VPI/VCI:   0/38
Type:   PPPoA
Modulation:   G.992.5 Annex A
Latency type:   Interleaved
Noise margin (Down/Up):   22.6 dB / 6.7 dB
Line attenuation (Down/Up):   35.6 dB / 20.3 dB
Output power (Down/Up):   17.5 dBm / 12.8 dBm
FEC Events (Down/Up):   0 / 7
CRC Events (Down/Up):   0 / 1
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   0 / 0
Loss of Power (Local/Remote):   0 / 0
HEC Events (Down/Up):   0 / 2
Error Seconds (Local/Remote):   0 / 1
Also BTSpeed Tester result
1. Best Effort Test: -provides background information.
    Download Speed
    0.48 Mbps
0 Mbps   0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.48 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.51 Mbps
2. Upstream Test: -provides background information.
    Upload Speed
    0.83 Mbps
0 Mbps   0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.83Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I dialled 1470 17070 and my phone line was quiet, How do I slove this or increase my download rate of 50kbp to 7mbps that was promised by BT?

This morning I noticed my BThub Broadband light flashing on its own and I decided to check if there any changes to my
ADSL Line status, its seems my downstream has increased and the Noise margin has decreased also. Does this mean its permanently fixed?
Althought I noticed my browsing speed has greatly increased, its just 24hours I will wait till weekend and have a ADSL Line test again.
Todays test 05/08/2013
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 00:45:00
Downstream: 5.556 Mbps
Upstream: 1.032 Mbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 15.0 dB / 6.0 dB
Line attenuation (Down/Up): 35.4 dB / 20.3 dB
Output power (Down/Up): 20.5 dBm / 12.7 dBm
FEC Events (Down/Up): 162 / 0
CRC Events (Down/Up): 1 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 0
Error Seconds (Local/Remote): 5 / 30
1. Best Effort Test: -provides background information.
   Download Speed
   5.09 Mbps
0 Mbps   7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.09 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.02 Mbps
2. Upstream Test: -provides background information.
   Upload Speed
   0.83 Mbps
0 Mbps   0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.83Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

Slow download, high ping

Hi
I'm seeing very slow download speeds and very high ping numbers recently. Mostly evenings. This evening is bad. For example 0.12 mbits download and 2012ms ping. Does anyone have any ideas? I had similar a couple of years ago and it was my profile. But profile is at 7 figure on current Bt wholesale speed tests.

Thanks, yes results below:
Download speedachieved during the test was - 0.99 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
ROUTER DATA&colon;
Basic Status
Device Information
Firmware Version:0.9.1 0.1 v0041.0 Build 140905 Rel.30877n
Hardware Version:Archer D9 v1 00000000
System Up Time:0 day(s) 02:08:26
DSL
Line Status:Connected
DSL Modulation Type:ADSL_G.dmt
Annex Type:Annex A/L
Upstream DownstreamCurrent Rate (Kbps)Max Rate (Kbps)SNR Margin (dB)Line Attenuation (dB)Errors (Pkts)
448
8128
1140
11184
24
15
3
3
0
0

More Than One Computer Trying to Access Web = Very Slow Download Speeds?

We have Verizon DSL with a basic Westell modem, which supposedly is only a modem with no router capabilities. We have an Airport Extreme Snow Base Station that acts as a WDS Main, with one other AEB Snow as a WDS Remote. All computers have unique ip addresses in the 10.0.1.X range as provided by the WDS Main's DHCP.
When only one computer connects to the internet to download web pages, software updates, etc., there seems to be no problem at all. When I do a speed check I get results that seem to be in the correct range, and it doesn't matter which computer I use for the test.
However, if we try to access the internet with more than one computer at the same time, everything slows to a crawl. Such as, if one computer is downloading software updates, the other CPUs have super slow web page downloads, slow to the point of connection time-outs at times. Or if two of the computers are simply trying to download web pages at the same time, one or the other has super slow downloads.
I feel like there is some kind of routing problem with the Base Station but for the life of me I cannot figure it out.
What could the problem be? Where could it originate, and what, if any, advice could someone give me to help trace the problem?
Thanks in advance.

... the one computer I am looking at right now shows DNS servers as 10.0.1.1, which is the internal ip address of the AEB. Could this be part of the problem?
That is normal and shouldn't cause a problem. Essentially it tells the computer to ask the snow AirPort base station (ABS) for DNS information. The ABS will then provide the DNS information which it currently received from the ISP.
Would it help if I manually entered the DNS numbers that appear on the AEB on each machine's Network Preferences?
Probably not. A busy DNS server or faulty DNS info won't affect download speeds. That only affects browsing since that requires the computer to convert human readable addresses to numbers that the computer can use.
Remember that the snow ABS only operates at 802.11b (11 Mbps) speeds. Then when you use WDS it cuts your available wireless bandwidth in half.

How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes??????

How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes?

As jules says, your rate (currently at least) may be slow.
If it used to be good I wonder is your ISP is slowing ('throttling') your speed after you've used so many GB of a quota each day or month - check what they think you should be getting as a download speed.
While Apple's servers do occasionally play up, it's generally the ISP being slow not Apple.
If you're using Google's DNS servers that has caused issues for some.
Recommended speeds for near instant playback:
SD         2.5Mbps
720p      6 Mbps
1080p    8 Mbps
Is your speed test from somewhere like speedtest.net?
It might be helpful to post Mbps to ensure we/you are not confusing speeds by using different units to those measured.
AC

Slow downloading of video

I sometimes have problems with slow downloading of video. I have DSL, and the speed and quality usually chek out on speed testing. If I am watching a Youtube video it is annoying to have it go to buffering. I think someone wrote a song about that.
glaber

You tube and trailers are not only different qualities (hence datarates) as you are aware but they also come from different sources which helps explain why you have trouble with one but not the other.
One thing to note is that when the blue line has fully extended across the screen representing loading, it is not the whole of the file that has loaded, not sure how much, it might be something like 30 seconds worth, once it's played that 30(?) seconds worth the tv expects to have downloaded more of the file and hence to be able to play interrupted. This explains why it stutters even though you thought it had downloaded everything, this is important since it rules a problem with the tv itself.
Do you have any issues streaming video to the tv from itunes, this might indicate an issue within your network, a full strength signal does not mean that you can't be experiencing interference. Your own videos on itunes are likely (but not necessarily) higher quality than the trailers and if you don't have an issue streaming them, then the problem could well lie with your internet connection.
If the problem is on the internet and if as you say you can start to watch trailers immediately on your laptop it would appear it's not your internet connection speed that's a problem although you don't say what speed it is, however there are other things on the internet side of things such as proxy servers etc that could cause a problem.
With all that in mind you need to try to narrow down were the problem might be before taking a more specific look at any particular area.

Super slow downloading speed under full GPRS/3G co...

I had my N79 connected to my laptop via the USB-cable provided and tried to download some stuff (or just browsing for that matter) but the download speed was extremely slow. I received a full network signal on both GPRS or on 3G during those sessions but the download rate did not exceed 6kB/s. As I understand it should be at least above 100kB/s under these optimal circumstances. I have also discovered that the poor download speed is the same when I use the web browser on my mobile, meaning when I'm not connected to my PC. Thus I think the poor download rate is not due to the USB connection but it lies somewhere else. What can I do to optimize this download rate?

With a 9800GTX, I have consistently gotten much faster performance out of Mo4. Especially with type, but many projects that ran only at 4-12 fps under Mo3, ran at 30 in Mo4... I don't have a Nehelem, though... my home system's a quad and office is a first round Octo with a 1900 in it...
I did get some grief from confused Framing behaviors in one project...
Patrick

Slow Download rate on DSL

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