Slow downloads when using Time Capsule

When I connect directly to my modem, I can get speed up to 30Mbps. When I plug my modem into my Time Capsule, my download speeds go way down to under 7Mbps. Is there any way to increase my speed?

The TC is model number A1254 and is at least 3 years old. i honestly can't remember when I bought it, but it may just be old.
Yes, that is the Gen1 TC and is old. We have found they get unreliable even if the power supply keeps going after about 3years.
Anyway.. do some tests..
1. Factory reset the TC. If you haven't done it already it is worth taking it back to scratch.
2. Force the speed of the WAN port to 100mbps.
Your current speed is below the 10mbps everything goes to when things go bad. So check the ethernet cable is good. When you setup WAN, there is option to set the WAN speed. (It is probably missing in v6 airport utility of course).
3. Check the ethernet cables are good just use them between LAN port of the TC and Mac..
4. Apple keep trying to update everything all the time but IMO v7.6.1 firmware on the old TC may not be the best.. hold down the option key when you update firmware to choose 7.5.2 firmware and see how that goes.
But you could just be up for a replacement. If you do get another TC make sure you get it on 7day return as the issue could happen again even with the latest one.
Use v5 utility. In your profile you are using Lion.. just download and install it.
http://support.apple.com/kb/DL1482

Similar Messages

When using time capsule on a PC based network, how does it appeare on the network ? like a normal shared external HDD ??? or what ?

when using time capsule on a PC based network, how does it appeare on the network ? like a normal shared external HDD ??? or what ?

Yes, it will show you the main directory.. so if you link in windows explorer it will be..
\\TCname\data
Or \\TCipaddress\data
Data can be whatever name the main (root) directory of the TC is called.

Slow download speed through Time Capsule

My download speed with my MacBook Pro directly connected to my modem is 24 Mbps, my download speed using Time Capsule as a wireless router .86 Mbps - Any ideas???

tcdouglas wrote:
My download speed with my MacBook Pro directly connected to my modem is 24 Mbps, my download speed using Time Capsule as a wireless router .86 Mbps - Any ideas???
Welcome to Apple's discussion groups.
I'd use the advice in this thread to investigate the signal and noise levels that your MacBook Pro sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
If it sees a weak signal or a lot of noise, that could explain the speed problem.

Error message when using time capsule

I recently installed a time capsule disk on my network. the initial implementation went well however when I went to my macbook pro the day after the initial backup was taking place, there was a message that the backup failed and couldn't be completed with an error message (sorry, didn't write it down).
Every time I've attempted to make a backup since, I receive a message saying the backup failed because a file of device (it shows the path) is already in use. Ive tried removing the device and reconnecting but nothing has worked.
I went to the downloads in the support site and found a time machine update but everytime I attempt to install it, I get a messate that it can't be install because the disk requires OSX 10.5 or later. I'm at 10.8.3 so not sure what's going on there
Any help would be appreciated

Restart the Time Capsule.

Slow DNS Resolution using Time Capsule

Hello,
I'm using a time capsule as my main internet router and wireless access point, and I've noticed a significant delay before web pages begin to download. In trying to troubleshoot this, I came across a very helpful utilitity called the Netalyzr from Berkley. Using this tool, I'm able to see that there is a significant delay in name lookups using the time capsule DNS proxy capability. There's not a lot of documentation on this, but it appears that instead of handing clients the designated DNS servers configured in DHCP, it hands out its own address to the clients as the DNS server and makes the DNS request to the configured servers. I've included the verbage from the Netalyzer tool below.
Your ISP's DNS resolver requires 2200 msec to conduct an external lookup. It takes 81 msec for your ISP's DNS resolver to lookup a name on our server.
This is particularly slow, and you may see significant performance degradation as a result.
As you can see, this causes almost a 2.5 second "pause" before the lookup is even returned. However, if I hard code the designated DNS servers into this client (Macbook air running Lion), I get the following result.
Your ISP's DNS resolver requires 110 msec to conduct an external lookup. It takes 81 msec for your ISP's DNS resolver to lookup a name on our server.
This is a significant improvement over the lookup using the proxy capabilities of the Time Capsule. This leads me to believe that the DNS "proxying" that the time capsule is doing is really slow.
I'm using opendns as my provider in both scenarios.
Is this a known issue, and if so, is there an existing fix or a planned fix for this?
Best,
Eric

Frankly I just don't believe those analysers.. not until I can prove it myself.
Do a very simple test..
Open terminal and ping a website you have never opened before.
You should do this from a PC or Mac on the network using ethernet. Just to keep crummy wireless responses out of it. And do it without internet activity going on.
Do it a second time, and it should be instantaneous now having the address resolved and held in the cache.
If you get a significant lag before the address is resolved to actual IP, there maybe something wrong. And the first test then would be to change the DNS server to your local ISP not opendns.. because the routing to opendns might also be an issue.
You can also test by removing the TC from the network..plug a computer directly to the modem and just browse.. compare that to speed with the TC. I know it isn't exactly scientific but a 2.5sec delay in dns resolution you will notice it. It is important to connect to stuff that is outside your normal pattern. Otherwise it should just be in the cache.
Otherwise it is unlikely to really exist.

Which modem when using time capsule as router

I need a modem to set up a wifi network with my time capsule , any recommendations ? cheers

I think you would agree that a modem we might recommend would be of no value to you if you purchased that product and then found that your Internet Service Provider (ISP) did not support that model.
So perhaps, the "best" modem would a model that your ISP supports....and likely also provides.
If your ISP offers you a choice of modems, post back with the list and ask other users for their comments on those models.

Slow downloads when using VPN clients

How can I word this?
We have had a shift in our work force and find a large number of uses now working from home. Lately (this weekend) they have been complaining about VPN client downloads being very slow. I have tested the IPSec client and the SSL client and compared them to an Internet download on the network using the exact same laptop and the exact same web site www.speednet.net. Here at the office I see 50M, over both VPN's I see (if I am lucky) 1M, all reading within a 15 minute period and all over the same 600M pipe to the Internet
We have never noticed this before this work force shift to home. Eliminating all other factors, which we think we have, would you expect VPN clients to behave this way?
MTU is set at default from day one. The only thing we have done to VPN configuration over the last week was to add a tunnel gateway to the ASA 5540 VPN configuration which is only a hop away from the firewall inside interface.
I will provide configuration data if you request but my question is just a general one at this point. Is this normal and can you make a suggestion as to how we can improve? We are research, running wireshark on the test laptop so as the day progresses we will have more information to provide if needed.

Dear Charlie,
Thanks for your problem description.
Please install an FTP client on the client machine and perform an FTP transfer across the tunnel.
During this attempt, run Wireshark on the VPN adapter.
Check this capture, verify if there are any TCP retransmissions, loss-packets, drop-packets, fragmentation issues. Verify the TCP MSS and adjust it on the Router (in case fragmentation is seen).
Let me know.
Thanks.

Internet speed significantly slower using Time Capsule

I have a 50MB internet connection and a Time Capsule. I use the Time Capsule to wirelessly connect my iMac to the internet. I also have a desktop PC with an ethernet connection to the Time Capsule. Lately the internet speeds have been very slow when I connect via my Time Capsule. I experience slow speeds from the wireless and wired connection. On speedtest.net, I can't even get the test page to load. On my PC, when I unplug my ethernet cable from my Time Capsule, and plug it directly into my modem, I get fast 50MB speeds on speedtest.net. When I plug the cable back into my Time Capsule, the speed is slow again.
Does anyone know why the Time Capsule is causing my internet speed to be significantly slower than connecting directly to the modem? And more importantly, how can I fix the issue?
Thanks, Brian

Hi Brian,
Every couple of months I also experience the very slow wi-fi connection through Time Capsule (currently on firmware 7.6.1 but the problem has occurred also with older firmwares).
I have been able to fix the slow connection this way:
Test your laptop's wi-fi speed to verify the problem. For example, I'm getting only 2 MBit/s download speed at speedtest.net when the Time Capsule slows down, although my operator provides super-fast 100 MBit/s connection.
Detach the (Internet) Ethernet cable from the Time Capsule.
Connect the same (Internet) Ethernet cable directly from ADSL or Ethernet wall plug to your MacBook (or any other computer that experiences the slow wi-fi connection).
Run the Speedtest.net test again. Now you should obviously get "full" Internet speed without Time Capsule (for me it means about 75 Mbit/s, never quite the same the operators promise ;).
Detach the Ethernet cable from your laptop and connect it back to the Time Capsule (wait until the green light on Time Capsule). Test again with Speedtest.net. (Now I get around 60 Mbits/s over Wi-Fi, that is OK). Interestingly the problem now disappears and stays fixed for several weeks or even a few months, after which I simply repeat this process when needed.
I am currently running Time Capsule firmware 7.6.1 but the issue has happened on later versions also. Perhaps you will experience it after running 7.5.2 after a few weeks or months?
For background information I am running on the same Time Capsule's Wi-Fi network:
A white MacBook with OSX 10.7.3
Samsung laptop PC with Windows XP
Two iPhones (3 and old 4)
Playstation 3
Apple TV
Hope this helps!

So i just got an 3T external hard drive and i have moved my itunes over to it successfully and have started using Time Capsule but is there a way to make things i download go directly to my external hard drive and not to my internal one?

i just got a 3T external hard drive and i have moved my iTunes over to it and i have started using time capsule but when i download things can i make the downloads go directly to my external hard drive? Or make my mac ask me where it should download it to?

just change the preferecnes for whatever app you're using to download the files to the external drive

Can I use time capsule as an NAS devise with sonos, to play music library when iMac is off?

can I use time capsule as an NAS devise with sonos, to play music library when iMac is off?

Apparently Sonos system can play from the library without needing iTunes running.
In that case yes, the library can be played directly from TC.
See https://discussions.apple.com/message/18562619#18562619
Sonos needs fully compliant SMB file system.. this is important.. and not what the Apple system is using to access the TC.
Moving the library has to be done correctly.
See http://support.apple.com/kb/ht4527
There are plenty of discussions in forums and technical sites.. this seems well worth a read.
http://arstechnica.com/apple/2012/12/how-to-offload-your-itunes-library-to-a-nas /
TC is very non-ideal itunes library location.. unlike a real NAS.
Just so you are aware. If you have TM backups on it.. mixing backups and data is not a good idea.
At least consider moving backups to USB drive. You will need the speed of the TC internal drive for using the library though.
TC has no way to back itself up.
TC is slow to start.. you will get errors as the library is not found.
And quick to spin down drives.. it is not designed to stream media.. it is a backup target for TM.

HT1178 Can you use Time Capsule when your computer is partitioned with bootcamp?

I know that if you attach a hard drive to "Airport Extreme" that you can not use the hard drive to back up a partitioned computer. Can you using "Time Capsule" ?

Time Machine will back up the Mac OS X partition to the Time Capsule, but cannot back up the Windows one. This is the same with a regular external drive.
(77240)

Can I use Time Capsule for a server ?

hi,
i was wondering if I can use Time Capsule for a server.
Let's say I have an ubuntu server, and I'm running some websites and web applications on it.
I would install these appications on ubuntu but then store the "file folders" of each website or application (with images, videos, etc.. ) on Airport capsule and leave only the application files on the server.
Is this feasable ?
Thanks
Patrick

Welcome to the discussions!
+Is this feasible ?+
Feasible, yes. Practical, no...unless you are willing to put up with very slow access to files that are on the Time Capsule.
Keep in mind that the Time Capsule was designed primarily for Time Machine backups, not as a media server for quick access to data. You might want to explore other options that would allow much faster access to files when you need them.

Can i use time capsule as another hard drive?

Can I use time capsule as another hard drive?

You can, but it was not really designed for that purpose. Access to files will be quite a bit slower than a drive that is directly attached to your computer.
The Time Capsule's main function is as a back up device using the Time Machine application.
If you are using it already for Time Machine, it is generally not a good idea to mix Time Machine backups and regular files on the same drive as there will be struggle for space when the drive starts to fill up.

Unable to connect to internet using time capsule

Over the last couple of days I have run into a peculiar problem. I am able to connect to the internet when I connect the ethernet cable directly to my computer. Now when I use time capsule to connect wirelessly, the connection either does not get established or if it gets established fails after a few mins and I am unable to browse the internet. I have noticed this problem especially after Mac OSX 10.6.3 update. I did not have this issue earlier. I am not sure if this is the root cause but would surely like some help.

This behavior may indicate that you are picking up wireless interference from cordless phones, another wireless network, security system or other electrical device. It's hard to pinpoint the exact cause.
Suggest that you start by downloading iStumbler and using the application to display your signal strength and noise on your network. What values do you see for each of these?
Also look at any other networks to see if they might be using the same channel or an adjacent channel as your wireless network. If so, change the channel on your wireless network so that it is as far away as possible from other networks.
If you have cordless phones, turn them all off for at least an hour when you can to see if your network performance improves.
Interference robustness often does more harm than good. Try turning it off. However, if you find that your network performs better with it on, that is an almost sure sign that wireless interference is occurring on your network.
You won't be able to do anything about cordless phones at your neighbors (my neighbor...across the street...can knock me off my wireless network if he is in his front yard with his phone and it rings). Users far underestimate the effect that cordless phones have on their wireless networks.
Post back with your findings when you have tried a few things.

Back up is very slow on 2 tb time capsule. After 2 days only 60 gb of 320 gb completed. Have connected ethernet cable. Any suggestions?

Back up is very slow on 2 tb time capsule. After 2 days only 60 gb of 320 gb completed. Have connected ethernet cable. Any suggestions?

Yes, that's terribly slow. You should get somewhere in the neighborhood of 20-24 GB/hour via Ethernet, assuming there isn't a lot of conflicting network traffic or your Mac's CPU is under very heavy load.
Are you sure you're actually using the Ethernet connection, instead of WIFI? To check, turn Airport off. If the backup fails, it's on WIFI. In that case, you need to set Ethernet as the "preferred" network, via System Preferences > Network. Click the "gear" icon at the bottom of the sidebar and select Set Service order. Then drag Ethernet above Airport. When both Airport and Ethernet are on, that will make OSX select Ethernet over Airport.
If that doesn't help, see #D2 in Time Machine - Troubleshooting.

Slow downloads when using Time Capsule

Similar Messages

Maybe you are looking for