Slow dsl upload

I was having trouble playing online games when I decided to do a verizon speedtest, and the upload speed was slow. At some times during the test it seemed like the upload just dropped out. Overall the highest point during the test was .12 Mbps.  The upload speed according to the verizon website says it should be .384 Mbps. Not sure what to do,

I asked a verizon agent about this, and they said my line is maxed out at .130mbps even though my location qulaifies for enhanced dsl. I tried to explain this and then they said my computer needs a better processor to get the maximum speeds. Please help! 
-After a long time explain that the processor doesn't have to do with dsl speeds, the agent blamed it on the lines coming into my house ... What's the next excuse?

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  • Slow DSL I was beginning to think I was the only one.

    Slow DSL I was beginning to think I was the only one.
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    I appreciate you taking the time to answer my post, however your tools do nothing to tell me what is going on nor am I going to schedule yet another repair.
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    ========
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    Info on status page
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    {edited for privacy}
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