Slow email delivery

Hi Jay,
Another entity having their own SJS messaging server, complained that the emails they sent to my domain are slow to be delivered.
I checked the logs and queues and found nothing related to the problem. A traceroute from them to my mail server took several milliseconds on certain hops...so it might be due to network problems...
Anyway, their messaging log showed:
09-May-2006 18:34:40.57 tcp_local Q 15 [email protected] rfc822;[email protected] [email protected] mymailserver ; HELO response expected
09-May-2006 19:59:52.08 tcp_local Q 13 rfc822;[email protected] [email protected] TCP active open: Failed connect()(No formatted text for errno = 110)
Anything need to be done from my side? What about these messages in their log?
thanks

Hi Jay,
Another entity having their own SJS messaging server,
complained that the emails they sent to my domain are
slow to be delivered.
I checked the logs and queues and found nothing
related to the problem. A traceroute from them to my
mail server took several milliseconds on certain
hops...so it might be due to network problems...We do need to better understand what "slow to deliver" actually means....
>
Anyway, their messaging log showed:
09-May-2006 18:34:40.57 tcp_local Q
15 [email protected]
rfc822;[email protected] [email protected]
mymailserver ; HELO response expectedMeans that they're not getting a connection properly.
I think you have network problems.
Their server should be waiting up to 10 minutes, so, likely there are true network problems somewhere. This is not likely a Messaging Server problem, especially if you don't have any problems sending mail from your users.....
>
09-May-2006 19:59:52.08 tcp_local Q
13 rfc822;[email protected]
[email protected] TCP active open: Failed
connect()(No formatted text for errno = 110)
Anything need to be done from my side? What about
these messages in their log?Again, everfyitng I see looks like network hardware issues.
thanks

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