Slow iMac (Yosemite), good etrecheck report/specs
Hi all,
Hoping one could help me out with the following question. Why feels the iMac late 2012 slower than my 6-7year old unibody MBP?
I know there are a lot of topics passing by that are quiet similar and I've tried most of the solutions but that didn't change anything for me.
Apple hardware test, SMC reset, PRAM reset, repair permissions,... and almost everything else I could find on this forum didn't work. I can't really remember this iMac ever working smoothly as it should be but because it has never been used very often, I kept ignoring it.
Once an app like Safari, Mail or iTunes is launched, which can take 10 seconds, or longer when awake from sleep, it's usable. But when switching between apps, using spotlight, clicking on top right menu items like dropbox or adobe CC-menu or doing a bit "heavier" work in Photoshop or Indesign the beach ball appears sometimes or it all goes with a slight 2-3 seconds delay that makes it feel slow. They seem to appear randomly but especially after rebooting or waking from sleep, it all goes too sluggish compared to the old MBP or iMacs we use at work with lesser specs and the same HDD.
I did a clean install before switching to Yosemite because Mavericks gave somehow the same problems. It did make the iMac a tad faster but not as fast as it should be. I know "fast" is a subjective matter but compared to other Apple computers, mine is too slow.
If anyone could help me solve this ongoing problem, he or she'd make my day.
Here's the etrecheck report, now the page-outs are at 0 but that might be because I didn't do any heavy tasks since rebooting.
Recently I've added some RAM after having a high number of page-outs (5-6GB) but overall speed stayed the same since the update:
EtreCheck version: 2.1.8 (121)
Report generated 6 april 2015 17:09:51 CEST
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 11 days 17:3:59
Disk Information: ℹ️
APPLE HDD WDC WD10EALX-408EA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (632.41 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Capture One.app
[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Click for support]
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Library/Extensions
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
[not loaded] com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Programma (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Programma (/Applications/Dropbox.app)
Mail Programma (/Applications/Mail.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
VascoCardReaderPlugin: Version: VascoCardReaderPlugin 3.2.3.4 - SDK 10.9 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Evernote Web Clipper
ExifExt
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
WacomTablet [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 366.93 GB
Destinations:
Time Machine [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-12-29 21:28:24 +0000
Last backup: 2015-03-21 11:17:55 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 366.93 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% ps
0% Safari
0% Dropbox
0% notifyd
Top Processes by Memory: ℹ️
309 MB secd
292 MB Safari
206 MB Mail
206 MB WindowServer
189 MB iTunes
Virtual Memory Information: ℹ️
3.72 GB Free RAM
10.76 GB Active RAM
1.00 GB Inactive RAM
1.70 GB Wired RAM
14.55 GB Page-ins
0 B Page-outs
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
Help - Mac is VERY Slow for gaming/Video - Etrecheck Report Included
my macbook.
13-inch, Aluminum, Late 2008
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
Software OS X 10.8.3 (12D78)
I recently updated to Yosemite and notice a severe drop in my mac functioning. It was getting way to hot and would run very slowly to where it was unusable. So i cleared the HD and reinstalled all the way up to MLion thinking that this would be a good fix for my problems. Well it still is having a very hard time! Games and videos play even worse than before as well as the mac getting super hot. At this point im desperate for my mac and gaming to go back to how it used to be. Any help would be greatly appreciated! Here is the Etrecheck report.
EtreCheck version: 2.1.8 (121)
Report generated February 26, 2015 2:52:08 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook (13-inch, Aluminum, Late 2008) (Technical Specifications)
MacBook - model: MacBook5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Replace Soon - Cycle count 858
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.8.3 (12D78) - Time since boot: 0:36:21
Disk Information: ℹ️
FUJITSU MHZ2250BH FFS G1 disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 155.20 GB (110.94 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 94.00 GB (59.00 GB free)
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Dell Dell USB Optical Mouse
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.5.0 - SDK 10.8 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% Steam Helper EH
5% Google Chrome
4% coreaudiod
2% WindowServer
1% SystemUIServer
Top Processes by Memory: ℹ️
142 MB Google Chrome
79 MB Google Chrome Helper
58 MB WindowServer
52 MB mds
43 MB Finder
Virtual Memory Information: ℹ️
1.52 GB Free RAM
1.70 GB Active RAM
347 MB Inactive RAM
455 MB Wired RAM
911 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 26, 2015, 02:15:26 AM Self test - passedhow can it still be running just as bad as it did with Yosemite?
Battery Health: Replace Soon - Cycle count 858
https://www.apple.com/batteries/service-and-recycling/ -
Suuuuuper slow iMac! Ran etrecheck... now what?
I have an early 2009 Mac that has always been really reliable, until it was turned over to a certain family member for their main use. I needed to use it today, and discovered it was running really really slow - even just minimizing a window takes a full minute to accomplish. Even to get "about this mac" window to open takes several minutes. I asked this person what they had been doing with it - apparently they have downloaded all sorts of pirated movies, audio and goodness knows what else onto it. I'm furious, and trying to find whatever is causing the problem(s) and get it(them) cleaned off.
I found some other threads here where people complained of similar issues, so I followed the steps that were advised to them. There is plenty of memory free, and I ran both verify permissions and verify disk and both of those came up with no errors. I saw another thread that advised running etrecheck to get a list of whatever is on this Mac for diagnostic purposes. It has been about thirty minutes, and etrecheck is still stuck at "checking kernel extensions". The little wheel at the bottom of the window is spinning, indicating that it's still processing, but I don't know if the computer is just too infected to continue or what.
Any suggestions? I appreciate any help I can get.Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.
When you restart, you'll be prompted to go through the initial setup process in Setup Assistant. That’s when you transfer the data from a backup.
Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.
After that, run Software Update.
If the problem is resolved after the clean installation, reinstall third-party software selectively. I can only suggest general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.
I strongly recommend that you never reinstall commercial "security" products or "utilities," nor any software that changes the user interface or the behavior of built-in applications such as Safari. If you do that, the problem is likely to recur.
Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.
Never install any third-party software unless you know how to uninstall it. -
Late 2012 Mac Mini slow after Yosemite upgrade
First time on forums - hope Im not asking a questions that has been asked several times before. I purchased a mac mini not even a year ago, and its was plenty fast until I updated to Yosemite. I also found a link to Etresoft from another questions and ran it. For the sake of expediency - Ill go ahead and post the results. Any thoughts? - all help is more appreciated than I can express in words..
Problem description:
Mac running very slow after Yosemite upgrade
EtreCheck version: 2.1.8 (121)
Report generated February 8, 2015 at 7:30:25 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac mini (Late 2012) (Technical Specifications)
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
8 GB DDR3 1067 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
SMS19A450 1440 x 900 @ 60 Hz
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 23:7:9
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (240.73 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
VIA Labs, Inc. USB3.0 Hub
Western Digital My Book 1230 4 TB
EFI (disk4s1) <not mounted> : 315 MB
Time Machine (disk4s2) /Volumes/Time Machine : 4.00 TB (2.80 TB free)
VIA Labs, Inc. USB3.0 Hub
hub_device
Western Digital My Passport 0741 2 TB
EFI (disk2s1) <not mounted> : 210 MB
2 T - Passport Drive - User Data (disk2s2) /Volumes/2 T - Passport Drive - User Data : 2.00 TB (1.47 TB free)
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
hub_device
Apple, Inc. Keyboard Hub
Logitech Optical USB Mouse
Apple Inc. Apple Keyboard
MediaTek Inc MT1887 507.9 MB
disk5s1 (disk5s1) <not mounted> : 32 KB
JayHoferEDIT2014 (disk5s2) /Volumes/JayHoferEDIT2014 : 502 MB (0 B free)
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
Seagate FreeAgent FW 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
2 T - Fire Drive (disk3s2) /Volumes/2 T - Fire Drive : 2.00 TB (1.61 TB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Magican.app
[not loaded] com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
[not loaded] com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
/Library/Extensions
[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.xpc.loginitemregisterd.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.backblaze.bzserv.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.magican.castle.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
[running] net.kromtech.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[running] com.backblaze.bzbmenu.plist [Click for support]
[running] net.kromtech.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
duet Application (/Applications/Duet.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application (/Applications/Google Chrome.app)
Box Sync UNKNOWN (missing value)
Knock Application (/Applications/Knock.app)
MagicanMonitor Application (/Applications/Magican.app/Contents/Frameworks/MagicanMonitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 258.52 GB
2 T - Passport Drive - User Data: Disk size: 2.00 TB Disk used: 532.92 GB
Destinations:
My Book [Local]
Total size: 4.00 TB
Total number of backups: 69
Oldest backup: 2014-05-28 08:55:42 +0000
Last backup: 2015-02-09 03:04:24 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 791.44 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
4% MailTab Pro for Gmail
3% Google Chrome
2% MagicanMonitor
1% bztransmit
Top Processes by Memory: ℹ️
490 MB MailTab Pro for Gmail
412 MB softwareupdated
283 MB AntiVirus
271 MB Google Chrome Helper EH
232 MB Google Chrome
Virtual Memory Information: ℹ️
2.53 GB Free RAM
6.05 GB Active RAM
1.39 GB Inactive RAM
1.70 GB Wired RAM
91.14 GB Page-ins
154 MB Page-outs
Diagnostics Information: ℹ️
Feb 8, 2015, 08:27:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-08-082716_[reda cted].crash
Feb 6, 2015, 08:20:10 PM Self test - passed
Feb 6, 2015, 07:49:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/DashlaneAgent_2015-02-06-19491 1_[redacted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1217 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 80 40 500 300 85 25 20480 262144 20 2000 524288 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays CFBundleIdentifier 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' 'com\\.apple\\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n'"${k[22]}"'%s\n' {Privacy,Mode}': %s\n' '\n ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' '%d MB: %s\n' );b=(com.adobe.{AAM.Updater-1.0{,},AdobeCreativeCloud,CS{4,5}ServiceManager,fpsaud,SwitchBoard{,}} ${k[21]}{aelwriter,{AirPortBaseSt,SafariNotific}ationAgent,FolderActions.enabled,installer.osmessagetracing,mrt.uiagent,ReportCrash.Self,{rp,usb}muxd} com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.daemon{,} com.microsoft.office.licensing.helper com.oracle.java.{Helper-Tool,JavaUpdateHelper{,}} com.teamviewer.{Helper,teamviewer{,_desktop,_service}} org.macosforge.xquartz.{privileged_{,},}startx );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~"uts"&&$2>'${p[19]}') { print $1" "int($2);} ' '|grep DYLD' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/ /{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { if(NR<'{${p[14]},${p[21]}}') printf("^/[Sp]|'${k[21]}'");} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print;} END { split("'"${b[*]}"'",b);split("'"${c[*]}"'",c);for(i in b) print b[i]".plist\t"c[i];} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' $2=="=" { gsub(/[()"]/,"",$3);print $3;} ' ' /^\// { sub("/dev/","",$1);printf("%s: %s\n",$1,$9);} ' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[5]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[5]}'||T<'${p[20]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[6]}"'",m);} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" UID ("$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { u1="Mb/s";u2="per sec";u3="ms/s";u4="KiB/s";u5="%";u6="total";u7="MB";u8="ports";u[1]=u1;u[2]=u1;u[3]=u3;u[4]=u4;u[5]=u5;u[6]=u6;u[7]=u7;u[8]=u8;u[9]=u2;u[10]=u2;u[11]=u2;u[12]=u2;l[1]="Net in";l[2]="Net out";l[3]="I/O wait time";l[4]="I/O requests";l[5]="CPU usage";l[6]="Open files";l[7]="Memory";l[8]="Mach ports";l[9]="File opens";l[10]="Forks";l[11]="Failed forks";l[12]="System errors";for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' END{if($3~/[0-9]/)print$3} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[18]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[9]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[18]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[19]}"'\\ :'"${k[16]}"' \""$0"\"/*/'${k[20]}'";p|getline b;close(p);if(b~/ /||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[20]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[10]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[17]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;1s/:/ tree/;/^ +[MPSV].+:../d;s/:$//;p;' 's/,.+"//p' '|grep -q e:/' '/[^ .]/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[18]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' env pluginkit scutil 'dtrace -q -x aggsortrev -n' profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls route egrep 'dscl . -read' );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[20]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|calling|(complet|enabl)ed|ry HD' -k Message CReq 'bad |corru|dead|fail|GPU |hfs: Ru|inval|v_c|NVDA\(|pagin|error|TCON|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0 < 0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno != 0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{aut*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/{Lau,Sec}*/*t .launchd.conf" list '-F "" -k Sender hidd -k Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info} -P -m\ / '' -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:'}'"' -name\ kMDItem${k[16]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[16]} :CFBundleDisplayName $EUID {,'/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s $TMPDIR../C -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' "-o ',\"name\":\"[^\"]+' L*/A*/Fi*/P*/*/a*.json" users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$Sender \$(RefProc): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "sandbox ex" ' );N1=${#c2[@]};for j in {0..15};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D${i}0'(){ A'$i' $@;C0;};';for j in 2 3;do eval D$i$j'(){ local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D10 0 N1+1 2;D10 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D12 22 15 63;D10 0 N1+2 3;D10 0 N1+15 17;D13 3 0 N1+3 4;D13 4 0 N1+4 5;D13 N3+4 0 N1+9 59;for i in 0 1 2;do D13 N3+i 0 N1+5+i 6;done;D13 N3+3 0 N1+8 71;D13 62 1 10 7;D13 10 1 11 8;B2&&D13 18 19 53 67;D12 11 2 12 9;D12 12 3 13 10;D12 13 42 70 101 25;D12 65 6 36 13;D12 45 20 52 66;D13 66 7 37 14;D13 17 8 15 38;D10 9 16 16 77 45;C4;B2&&D10 35 49 61 75 76 78 45;B2&&{ D10 28 17 45;C4;};D10 12 40 54 16 79 45;D10 12 39 54 16 80 45;D13 31 25 37 15;B2&&D13 19 21 0;B2&&D13 40 10 42;B2&&D12 2 29 35 46;D12 44 34 43 53;D12 25 22 20 32;D12 33 0 N1+14 51;D12 34 21 28 35;D13 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D13 50 38 5 68;B4 19 0;D23 37 33 34 42;B2&&D13 46 35 45 55;D13 38 32 31 43;B2&&D13 59 4 65 76 91;D13 63 4 19 44 75 95 96;B1&&{ D13 53 5 55 75 69&&D13 51 6 58 31;D13 56 5 56 97 75 98&&D10 0 N1+7 99;D12 55 5 27 84;D13 61 5 54 75 70;D13 14 5 14 12;D13 15 5 72 12;C4;};D13 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 20;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 6 6 73 102;B2&&{ A1 18 26 94;B7 6;B4 0 0 11;C3 23;};A1 18 26 94;B7 6;B4 0 0 11;C3 24;D13 60 14 66 92;D13 58 14 67 93;D13 26 4 21 24;D13 42 14 1 62;D13 43 37 2 90 48;D13 41 10 42;D12 48 36 47 25;A1 4 3 60&&{ B3 5;A2 14 61;B4 0 6 21;B4 5 0;A2 14 62;B4 0 0 21;B6 0 6 4;C3 5;};D13 9 41 69 100;D12 32 21 68 35;D12 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D13 54 5 7 75 76 69;D13 52 5 8 75 76 69;D13 57 4 64 76 91;D12 0 4 4 84;D12 1 4 51 84;D13 21 22 9 37;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D20 31 47;D13 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 29;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 16;A1 26 50 64;B7 16;C3 6;D13 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Help please! Macbook running very slow after Yosemite!
Please help me figure this out. I am a Mac Newbie (inherited a MacBook)
Here are my EtreCheck results:
Problem description:
MB running super slow after yosemite!
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 10:16:11 PM CST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 21 days 0:27:59
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (183.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.webroot.driver.WebrootSecureAnywhere (78 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (2.2.8) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Support]
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.16) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.4) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.8) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.nsurlsessiond.plist [Details]
[failed] com.apple.rcd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-monthly.plist [Details]
[failed] com.apple.sandboxd.plist
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.webroot.WRMacApp.plist [Support]
[running] com.webroot.WRMacBackNSync.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.sierrawireless.SierraReset.plist [Support]
[not loaded] com.sierrawireless.SWoCTool.plist [Support]
[running] com.webroot.security.mac.plist [Support]
[running] com.webroot.webfilter.mac.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Archive Utility UNKNOWN (missing value)
iTunes Application (/Applications/iTunes.app)
Webroot SecureAnywhere Application (/Applications/Webroot SecureAnywhere.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
LogMeIn: Version: 1.0.586 [Support]
npwebroot: Version: 2.0.15 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.586 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]
LogMeInSafari64: Version: 1.0.586 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
45% WSDaemon
5% WindowServer
0% AppleSpell
0% Dock
0% nbagent
Top Processes by Memory: ℹ️
268 MB firefox
75 MB WindowServer
37 MB Finder
32 MB mds
26 MB softwareupdated
Virtual Memory Information: ℹ️
194 MB Free RAM
530 MB Active RAM
205 MB Inactive RAM
485 MB Wired RAM
26.89 GB Page-ins
1.90 GB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 12:20:48 PM plugin-container_2014-12-13-122048_[redacted].crash
Dec 13, 2014, 09:31:05 PM com.apple.RemindersNC_2014-12-13-213105_[redacted].crash
Thanks a million!What about this?
Good brand and a little cheaper:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148604
Would it be worth the $80 or should I just put it toward a used MBP?
Thanks! -
I just updated my Macbook (2010) to Yosemite, and it's become very slow. After searching through this community, I downloaded and run EtreCheck, but don't understand what the report means. Please could you help me with what I should do to improve my computer's speed, aside from upgrading my RAM? Thank you so much.
The report:
Problem description:
my macbook is running very slowly after upgrading to yosemite.
EtreCheck version: 2.0.11 (98)
Report generated 12 November 2014 1:44:14 pm SGT
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:23:3
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (25.42 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Passport 0748 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
tansey (disk1s2) /Volumes/tansey : 999.83 GB (951.98 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.13) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.sysmond.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
[running] de.novamedia.nmnetmgrd.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
[invalid?] SwapperUFi.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] PPPMonitord.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.akamai.client.plist Support
[invalid?] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
SurplusMeterAgent UNKNOWN (missing value)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.2.6 Support
OVSHelper: Version: 1.1 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 Support
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 223.78 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 223.78 GB X 3)
Top Processes by CPU: ℹ️
15% WindowServer
1% Dropbox
0% AppleSpell
0% Skype
0% imagent
Top Processes by Memory: ℹ️
60 MB Google Chrome
56 MB JavaApplicationStub
47 MB Skype
45 MB Finder
45 MB WindowServer
Virtual Memory Information: ℹ️
60 MB Free RAM
443 MB Active RAM
398 MB Inactive RAM
349 MB Wired RAM
16.91 GB Page-ins
633 MB Page-outsI advise to reply to the one you want to reply to.
You have had good information here. I will not repeat that here.
I would like to add:
you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
Akamai is crap software needed or not, Huawei the same.
It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
Lex -
I am trying to troubleshoot a slow iMac. EtreCheck showed that com.adobe.CS5ServiceManager.plist failed. Not sure if this is important or how to fix. Any suggestions?
BobHarris: Thanks. The EtreCheck output follows:
Problem description:
My iMac is very slow.
EtreCheck version: 2.2 (132)
Report generated 4/22/15 2:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
Disk Information: ℹ️
ST3500418AS disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
hp psc 1300 series
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
LaCie LaCie Hard Drive Quadra 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
HP IO Classic Proxy 2 Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
Director Docker Application (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% fontd
2% WindowServer
0% coreservicesd
0% mds
0% blued
Top Processes by Memory: ℹ️
78 MB mds
41 MB Finder
33 MB mdworker(3)
29 MB WindowServer
29 MB Dock
Virtual Memory Information: ℹ️
2.60 GB Free RAM
1.40 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 22, 2015, 11:38:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
Apr 21, 2015, 02:37:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
Apr 22, 2015, 11:51:45 AM Self test - passed -
Please review my Etrecheck report and try to find out why I am running so slow.
EtreCheck version: 2.2 (132)
Report generated 4/28/15, 5:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
Mac Pro (Early 2008) (Technical Specifications)
Mac Pro - model: MacPro3,1
1 2.8 GHz Quad-Core Intel Xeon CPU: 4-core
2 GB RAM Upgradeable
DIMM Riser B/DIMM 1
1 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser B/DIMM 2
Empty
DIMM Riser A/DIMM 1
1 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 2
Empty
DIMM Riser B/DIMM 3
Empty
DIMM Riser B/DIMM 4
Empty
DIMM Riser A/DIMM 3
Empty
DIMM Riser A/DIMM 4
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en2: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 - VRAM: 256 MB
Cinema HD 2560 x 1600
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2:2:22
Disk Information: ℹ️
ST3500630AS P disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
7410` (disk0s2) / : 499.25 GB (333.50 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Computer, Inc. Apple Cinema HD Display
Apple Inc. iPod 159.84 GB
disk1s1 (disk1s1) <not mounted> : 254 KB
david hille’s iPod (disk1s2) /Volumes/david hille’s iPod : 159.84 GB (140.40 GB free)
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/launchd.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Genieo, InstallMac Adware! [Click to remove]
Kernel Extensions: ℹ️
/Applications/Toast 9 Titanium/Toast Titanium.app
[not loaded] com.elgato.driver.Pluto2 (1.1) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/StartupItems/StartupComponent
[not loaded] com.spsys.driver.IOKitDriver (1.0.0d1) [Click for support]
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
StartupComponent: Path: /Library/StartupItems/StartupComponent
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.spindump_agent.plist
8 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
7 processes killed due to memory pressure
Launch Agents: ℹ️
[failed] com.adobe.CS4ServiceManager.plist [Click for support] [Click for details]
[running] com.nike.nikeplusconnect.plist [Click for support]
[running] com.spector.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.spector.recorder.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
iCash UNKNOWN (missing value)
Radio365 UNKNOWN (missing value)
Software Update Application (/System/Library/CoreServices/Software Update.app)
Logitech Vid UNKNOWN Hidden (missing value)
MacLWSLauncher UNKNOWN (missing value)
GrowlHelperApp UNKNOWN (missing value)
Safari Application (/Users/[redacted]/Documents/ACS/Word/Safari.app)
uTorrent UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
FastBid: Version: Unknown [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown [Click for support]
CouponPrinter-FireFox: Version: Version 1.1.5
Silverlight: Version: 4.0.60531.0 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071303000004 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
7410`: Disk size: 499.25 GB Disk used: 165.75 GB
Destinations:
David Backup [Local]
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 2009-12-02 06:00:49 +0000
Last backup: 2015-02-01 03:51:45 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 165.75 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
2% RealPlayer Downloader Agent
0% Dock
0% RealPlayer Downloader
0% fontd
Top Processes by Memory: ℹ️
263 MB kernel_task
143 MB com.apple.WebKit.WebContent(2)
72 MB Safari
59 MB Finder
45 MB WindowServer
Virtual Memory Information: ℹ️
58 MB Free RAM
1.94 GB Used RAM
8 MB Swap Used
Diagnostics Information: ℹ️
Apr 28, 2015, 03:48:53 PM Self test - passed
Apr 27, 2015, 02:34:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-27-143422_[redacted].crashCan someone please take a look at EtreCheck Results. My laptop just recently began running incredibly slow
Problem description:
My laptop just recently started running incredibly slow. I watch a show, it buffers for five minutes. I type words, takes 20 seconds for anything to appear. It has never run this slow, and I deleted all my applications, still it runs so slow!!!
EtreCheck version: 2.2 (132)
Report generated 5/4/15, 3:19 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 519 - SN = 9G2300ZU3D3MB
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: one day 22:29:39
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (332.80 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
CleanMyMac 3 Menu UNKNOWN (missing value)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
3% Spotify Helper(2)
1% com.apple.WebKit.WebContent(3)
1% fontd
0% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
545 MB com.apple.WebKit.WebContent(3)
450 MB kernel_task
131 MB Spotify Helper(2)
98 MB com.apple.MediaLibraryService
94 MB mdworker(8)
Virtual Memory Information: ℹ️
68 MB Free RAM
3.93 GB Used RAM
7 MB Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 04:45:43 PM Self test - passed -
EtreCheck report for slow Mac.
Hi. Like so many I experience frequent crashes (well, not me personally – my computer!) on my 2011 iMac since installing Maverick. Safari, Mail, but especially Pages, all crash. Worst of all, things have got much slower. I still have 222 of 500 GB of hard drive available. I see from others' questions that I should get an EtreCheck report. Here is the result. I'd be very glad if someone can spot a problem that might be slowing things down. I have the same problems with my MacBook. I'll do the same with that later. Many thanks.
Yep, I haven't configured Time Machine yet, since my only external hard drive is being used with my MacBook.
EtreCheck version: 1.9.12 (48)
Report generated 26 June 2014 7:40:02 pm GMT+9
Hardware Information:
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software:
OS X 10.9.3 (13D65) - Uptime: 1 day 13:51:57
Disk Information:
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (222.14 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Startup Items:
Freecorder: Path: /Library/StartupItems/Freecorder
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.freemacsoft.appcleanerdaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.shinysoft.ShinySoapHelper.plist Support
Launch Agents:
[loaded] com.oracle.java.Java-Updater.plist Support
[running] jp.co.canon.CUPSCAPT.BG.plist Support
User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items:
Caffeine
Internet Plug-ins:
npefdsplugin: Version: (null) Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
Delfino: Version: 1.1.0.2 - SDK 10.7 Support
RealPlayer Plugin: Version: (null) Support
Veraport: Version: 1.0.4.3 - SDK 10.7 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.2 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Open in Internet Explorer: Version: 1.0
iTube Studio: Version: 4.3.0.5
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
1% WindowServer
1% com.apple.appkit.xpc.VersionsUIHelper
1% sysmond
0% PluginProcess
0% fontd
Top Processes by Memory:
348 MB firefox
299 MB Safari
209 MB Pages
188 MB PluginProcess
172 MB Mail
Virtual Memory Information:
37 MB Free RAM
1.71 GB Active RAM
1.69 GB Inactive RAM
524 MB Wired RAM
976 MB Page-ins
11 MB Page-outsAt least three problems exist:
MacKeeper
AppCleaner
ShinySoft
All must be removed.
Given the extent to which that Mac has been corrupted by those programs and for other reasons that follow below, I strongly recommend that it be completely erased and reconfigured from the ground up. Please write back for instructions should you decide to to that.
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 require more extensive work to uninstall all its components. Never install such junk on a Mac.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
I recommend you uninstall Shiny Soap Agent. It appears to be a remote access tool (RAT).
You may have legitimate reasons for having installed remote access software developed by a company in Slovakia, but any remote access tool can easily be used for nefarious purposes.
http://shinysoap.com/remote-support
Shiny Soft's relationship to Teamviewer seems questionable to me, and their command of conventional English spelling does little to inspire confidence in a tool that can be used to remotely control a Mac:
If you were not aware that such software was installed, I recommend nothing less than completely erasing your Mac to ensure it has not been altered in a malicious manner.
You should avoid all utilities that make absurd claims such as "clean your Mac with a click":
They are all scams, in one form or another. If you're fortunate, all you will lose is the money and time you invested in using such garbage.
May I suggest that you review the following setting in System Preferences?
Although you may easily override that setting, it will serve to protect you from inadvertently installing garbage. The overwhelming majority of Macs I come across have the MacKeeper installer file already present in their Downloads folder, often multiple copies of it. The downloaded file itself can do nothing until it is opened and installed, and the above setting (known as Gatekeeper - not to be confused with MacKeeper) will prevent that from occurring.
Use caution when playing Minecraft. Scam artists often use promises of enhanced game privileges to gull users into installing remote access software. That alone might explain the presence of Shiny Soap.
When discussing any Mac related concern you should purge the word "clean" from your lexicon. It's misleading in that it implies neglecting a Mac will cause it to somehow become "unclean", and after all who wants a filthy Mac. The emotional connotation results in many Mac users represented on this site relating tales of misery after using garbage "cleaning" apps. Avoid them as you would a social disease. -
My computer is running slow after Yosemite install -but in the Mail program, when I open an email and then open the attachment -all is good -when I close the attachment the Mail program goes away, and I have to reopen it in my Dock -every time.
I tried this, but no luck. I went to Previous System>Users. There is nothing inside the "Users" folder, so I hit a dead end.
I can find my new e-mails -- those that came in since I re-installed the system -- in my NEW system (which I did to see if I was correctly understanding the advice), by going to Users>Home>Library>Mail>POP account name>Inbox.
Let me add a new question: I am running PhotoShop C3. It opens OK, and I can use it, but when it opens I get this message: "One or more files for Adobe Application Support folder are missing. Please re-run the PhotoShop installer."
I don't like re-installing working programs if I can avoid it, because it always seems to lead to other issues. Any idea what files are missing, and where it/they might be in the Previous System folder?
thanks
Mike -
Can someone help with my EtreCheck report - my macbookpro became slow all of a sudden
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 3:44:59
Disk Information:
TOSHIBA MK5055GSXF disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (89.57 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader 14.84 GB
NO NAME (disk1s1) /Volumes/NO NAME: 14.83 GB (878 MB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Problem System Launch Daemons:
[System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.gopro.stereomodestatus.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] info.lokiware.attachmenttamer.setupagent.plist 3rd-Party support link
User Login Items:
Safari
Dropbox
AdobeResourceSynchronizer
Google Drive
Internet Plug-ins:
LogitechHarmony: Version: 2.0 - SDK 10.7 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SkyCaddiePlugIn: Version: 1.02 3rd-Party support link
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.6.6
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
GoPro 3rd-Party support link
Old Applications:
Citrix Receiver: Version: 11.4.3 - SDK 10.0 3rd-Party support link
/Users/[redacted]/Applications
Internet Explorer: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Meditech SSO: Version: 11.4.3 - SDK 10.0 3rd-Party support link
ChatMaxx SSO: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Outlook: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Second Meditech: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Third Meditech: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
29% mdworker
14% WindowServer
2% EtreCheck
2% SystemUIServer
1% Safari
Top Processes by Memory:
135 MB WebProcess
111 MB Mail
78 MB Safari
78 MB Dropbox
70 MB Google Drive
Virtual Memory Information:
1.86 GB Free RAM
829 MB Active RAM
570 MB Inactive RAM
664 MB Wired RAM
290 MB Page-ins
0 B Page-outsThanks Grant for your insight - I might have improved a little bit on my speed at times yet still very slow overall. I am posting my latest EtreCheck report for any insight anyone may be able to offer. I'd also like to ask what the most financially resourceful way to get an inspection of my Macbook would be - I'm fed up .
Thanks again,
Kory
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 3 days 0:45:59
Disk Information:
TOSHIBA MK5055GSXF disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (119.7 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Problem System Launch Daemons:
[System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.gopro.stereomodestatus.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] info.lokiware.attachmenttamer.setupagent.plist 3rd-Party support link
User Login Items:
Safari
Dropbox
AdobeResourceSynchronizer
Google Drive
Internet Plug-ins:
LogitechHarmony: Version: 2.0 - SDK 10.7 3rd-Party support link
o1dbrowserplugin: Version: 5.3.0.18358 3rd-Party support link
SkyCaddiePlugIn: Version: 1.02 3rd-Party support link
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.201 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 3rd-Party support link
googletalkbrowserplugin: Version: 5.3.0.18358 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.6.6
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
GoPro 3rd-Party support link
Old Applications:
Citrix Receiver: Version: 11.4.3 - SDK 10.0 3rd-Party support link
/Users/[redacted]/Applications
Internet Explorer: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Meditech SSO: Version: 11.4.3 - SDK 10.0 3rd-Party support link
ChatMaxx SSO: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Outlook: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Second Meditech: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Third Meditech: Version: 11.4.3 - SDK 10.0 3rd-Party support link
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
3% EtreCheck
0% mds
0% Google Drive
0% WindowServer
0% Microsoft Excel
Top Processes by Memory:
623 MB WebProcess
156 MB Mail
123 MB Safari
123 MB mds
106 MB WindowServer
Virtual Memory Information:
485 MB Free RAM
2.06 GB Active RAM
719 MB Inactive RAM
649 MB Wired RAM
3.53 GB Page-ins
6 MB Page-outs -
MacBook Pro running slow. Etrecheck report is included here:
Problem description:
MacBook Pro running noticeably slower. Ran the Etrecheck app and results are below.
Maybe someone can read the tea leaves. I would be very grateful for any help.
EtreCheck version: 2.1.8 (121)
Report generated April 2, 2015 at 4:45:25 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 191
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 2 days 7:28:38
Disk Information: ℹ️
Hitachi HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (663.71 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.equinux.VPNTracker6 (6.9.2 - SDK 10.4) [Click for support]
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.equinux.VPNTracker6.agent.plist [Click for support]
[loaded] com.lobotomo.IPSecuritasDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Viscosity UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% mds
7% WindowServer
4% com.apple.WebKit.WebContent
0% fontd
0% ocspd
Top Processes by Memory: ℹ️
223 MB com.apple.WebKit.WebContent
94 MB Safari
52 MB WindowServer
39 MB com.apple.WebKit.Networking
34 MB mds
Virtual Memory Information: ℹ️
773 MB Free RAM
1.05 GB Active RAM
974 MB Inactive RAM
1.17 GB Wired RAM
64.26 GB Page-ins
9.53 GB Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 12:36:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-01-123629_[reda cted].crash
Mar 31, 2015, 04:22:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-162201_[reda cted].crash
Mar 31, 2015, 12:43:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-124310_[reda cted].crash
Mar 31, 2015, 11:00:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-110046_[reda cted].crash
Mar 31, 2015, 10:09:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-100940_[reda cted].crash
Mar 31, 2015, 09:44:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-094410_[reda cted].crash
Mar 31, 2015, 09:31:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-093116_[reda cted].crash
Mar 31, 2015, 09:24:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092451_[reda cted].crash
Mar 31, 2015, 09:20:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092050_[reda cted].crash
Mar 31, 2015, 09:19:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091908_[reda cted].crash
Mar 31, 2015, 09:18:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091802_[reda cted].crash
Mar 31, 2015, 09:17:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091730_[reda cted].crash
Mar 31, 2015, 09:17:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091718_[reda cted].crash
Mar 31, 2015, 09:17:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091714_[reda cted].crash
Mar 31, 2015, 09:17:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091707_[reda cted].crash
Mar 31, 2015, 09:17:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091703_[reda cted].crash
Mar 31, 2015, 09:16:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091652_[reda cted].crash
Mar 31, 2015, 09:14:32 AM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Here is my etrecheck report. I have no idea what any of it means. My computer is 5 years old and running VERY slowly. Help is appreciated from anyone!
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 1:59:29 PM EDT
Hardware Information:
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software:
OS X 10.9.3 (13D65) - Uptime: 4 days 5:35:4
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MacBook Pro (disk0s2) / [Startup]: 337.71 GB (15.12 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Microsoft Microsoft® Nano Transceiver v2.0
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
EPSON EPSON WorkForce 845 Series
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Book 1110 999.5 GB
EFI (disk3s1) <not mounted>: 209.7 MB
Time Machine Backups (disk3s2) /Volumes/Time Machine Backups: 999.16 GB (51.31 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.1.11 - SDK 10.4) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.1.11 - SDK 10.4) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) Support
[loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[loaded] com.kaspersky.kext.kimul.44 (44) Support
[loaded] com.kaspersky.kext.klif (3.0.3d40) Support
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) Support
[loaded] com.kaspersky.nke (1.6.3d13) Support
[not loaded] com.lge.driver.LGELTEBus (1.5.4) Support
[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4) Support
[not loaded] com.lge.driver.LGELTEMdmData (1.5.4) Support
[not loaded] com.lge.driver.LGELTENicControl (1.5.4) Support
[not loaded] com.lge.driver.LGELTENicData (1.5.4) Support
[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[loaded] com.microsoft.driver.MicrosoftMouse (7.1) Support
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (7.1) Support
[loaded] com.microsoft.driver.MicrosoftMouseUSB (7.1) Support
[not loaded] com.novatelwireless.driver.3G (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.3GData (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.kext.wwan (3.1.11) Support
[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechBus (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechCm (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechSer (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.QmiDriver (1.2.8 - SDK 10.5) Support
[loaded] com.protech.nosleep (1.2 - SDK 10.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) Support
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) Support
[not loaded] com.vaultmicro.driver.PTUMWCDFree (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWCSP (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWDIAG (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWDrv (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWMdmControl (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWMdmData (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWUSBMergeNub (12.4.11 - SDK 10.5) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.3) Support
[loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.12) Support
[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.12) Support
Problem System Launch Agents:
[failed] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.DesignScience.DSMTTool.plist Support
[running] com.kaspersky.kav.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] com.smithmicro.vzwwirelessd.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[loaded] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[running] com.kaspersky.kav.gui.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items:
WDDriveUtilityHelper
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
Loki: Version: 3.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
VLC Plugin: Version: 0.8.6c Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
eMusicRemote: Version: (null) Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
eMusic: Version: Unknown
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Virtual Keyboard: Version: 14.0
AllMyTube: Version: 1.0.0.17
URL Advisor: Version: 14.0
Open in Internet Explorer: Version: 1.0
Video Converter: Version: 4.0.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Move-Media-Player: Version: npmnqmp 071101000050 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
3ivx MPEG-4 Support
Flash Player Support
Java Support
MacFUSE Support
Microsoft Mouse Support
Paragon NTFS for Mac ® OS X Support
TechTool Protection Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacBook Pro: Disk size: 314.52 GB Disk used: 300.44 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 930.54 GB
Total number of backups: 6
Oldest backup: 2012-12-22 03:21:17 +0000
Last backup: 2014-07-14 01:36:37 +0000
Size of backup disk: Adequate
Backup size 930.54 GB > (Disk used 300.44 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
8% prl_vm_app
2% (syncdefaultsd)
2% prl_client_app
2% prl_disp_service
1% Microsoft Word
Top Processes by Memory:
1.10 GB prl_vm_app
279 MB AntiVirus
262 MB kav
254 MB PhotoStreamAgent
229 MB Mail
Virtual Memory Information:
51 MB Free RAM
2.65 GB Active RAM
2.63 GB Inactive RAM
2.38 GB Wired RAM
2.10 GB Page-ins
1.00 GB Page-outsSince you use Time Machine, erasing your Mac and rebuilding your work environment is likely to be the least time-consuming choice:
To erase and install Mavericks read: OS X Mavericks: Erase and reinstall OS X.
The excerpt "Before you erase, back up your essential files" is critical. To do that you can use Time Machine, or simply copy your essential software and other files to a backup device. Depending on the amount of data you have, a USB flash memory stick might be sufficient.
To migrate your essential documents subsequent to erasing and reinstalling Mavericks read: OS X: How to migrate data from another Mac using Mavericks and follow the procedure under Time Machine or other disk migration.
When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices. Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software. -
EtreCheck version: 2.1.8 (121)
Report generated February 17, 2015 at 10:41:52 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 400
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2 days 4:31:49
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (176.55 GB free)
Core Storage: disk0s2 319.21 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.bradfordnetworks.agent.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent Application (/Applications/Garmin ANT Agent.app)
CSA Application (/Library/Application Support/Bradford Networks/Persistent Agent/CSA.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 142.29 GB
Destinations:
My Passport for Mac [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 142.29 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
2% Safari
2% hidd
1% Garmin ANT Agent
0% AppleSpell
Top Processes by Memory: ℹ️
257 MB com.apple.WebKit.WebContent
82 MB Safari
73 MB Finder
42 MB WindowServer
39 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
223 MB Free RAM
1.22 GB Active RAM
1.08 GB Inactive RAM
1.10 GB Wired RAM
7.46 GB Page-ins
788 MB Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 06:04:38 PM Self test - passedThanks for the help! Yes the memory pressure is light green and swaps is 0. Here is a new Etrecheck report. I don't know what bradfordnetworks is and I'm not sure what do do about the 'failed' mackeeper.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 400
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:13
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (177.33 GB free)
Core Storage: disk0s2 319.21 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.bradfordnetworks.agent.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent Application Hidden (/Applications/Garmin ANT Agent.app)
CSA Application Hidden (/Library/Application Support/Bradford Networks/Persistent Agent/CSA.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 141.51 GB
Destinations:
My Passport for Mac [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 141.51 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
4% mds_stores
1% Garmin ANT Agent
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
99 MB ocspd
73 MB Dropbox
70 MB mds_stores
60 MB WindowServer
34 MB Dock
Virtual Memory Information: ℹ️
1.58 GB Free RAM
1.30 GB Active RAM
374 MB Inactive RAM
1.04 GB Wired RAM
926 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 18, 2015, 02:50:30 PM Self test - passed
Feb 17, 2015, 11:02:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-17-230236_[redacted].crash -
Too slow after Yosemite upgrade [info]
Hello fellows,
Right After upgrading to Yosemite I started facing an extremely delay almost in everything which I did not face at all before upgrading where they were times that I could use at the same time Chrome, Adobe Photoshop, Word, VMware Machine (Windows7) with insignificant delays:
On booting a white loading bar appears which takes too long before it loads OSX.
Almost in every action I take, I see the beachball spinning for too long.
Sometimes (most of the times) even typing delays a bit and the mouse buttons actions have a remarkable to extreme delay. (No battery or bluetooth problems)
I tried to take some actions like these ones: http://www.hightechdad.com/2014/10/23/13-tips-optimize-mac-yosemite-installation %20/ & http://osxdaily.com/2014/10/24/speed-up-os-x-yosemite-mac/
I used CleanMyMac 2
The general feeling is like having a machine of 90's trying to run an OS designed in 10's.
More or less my daily usage of applications includes Chrome, Safari, Skype & Microsoft Office. Nothing too heavy most of the time.
I include EtreCheck report in case it might help:
Problem description:
Everything goes slower after upgrading to Yosemite. Also at booting it shows a white loading bar which needs too much time before it initiates OSX.
EtreCheck version: 2.0.11 (98)
Report generated Δευτέρα3 Νοεμβρίου 2014 - 14:13:49 μ.μ. EET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2013) (Verified)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris Pro -
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:46:13
Disk Information: ℹ️
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (170.67 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Trust Webcam Trust Webcam
Logitech USB Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 69
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 23046.917896) Support
[not loaded] com.parallels.kext.hypervisor (9.0 23046.917896) Support
[not loaded] com.parallels.kext.netbridge (9.0 23046.917896) Support
[not loaded] com.parallels.kext.usbconnect (9.0 23046.917896) Support
[not loaded] com.parallels.kext.vnic (9.0 23046.917896) Support
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
[not loaded] com.ZG.driver.ZGUSBCDCACMData (1.0) Support
[not loaded] com.ZG.driver.ZGUSBMassStorageFilter (1.0) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.29) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.29) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.13) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
[not loaded] com.visicom.ManyCam.VideoDevice.driver (3.0.8 - SDK 10.7) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.zg.driver.cdc_ecm_qmi (1.0) Support
[not loaded] com.zg.driver.cdc_usb_bus (1.0) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.19) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.19) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
/System/Library/Extensions/ManyCamVideoDeviceDriver.kext/Contents/PlugIns
[not loaded] com.visicom.ManyCam.VideoDevice.userclient (3.0.8 - SDK 10.7) Support
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) Support
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist Support
[loaded] com.paragon.NTFS.upd.plist Support
Problem System Launch Daemons: ℹ️
[running] de.novamedia.nmnetmgrd.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.teamviewer.Helper.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
[invalid?] com.visicom.ManyCam.VideoDevice.daemon.plist Support
[loaded] ZendScriptcase71.plist Support
[loaded] ZendScriptcase8.plist Support
User Launch Agents: ℹ️
[running] com.akamai.single-user-client.plist Support
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive ApplicationHidden (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 11.9.900.117 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
LogMeIn: Version: 1.0.961 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
Picasa: Version: 1.0 - SDK 10.4 Support
Safari Extensions: ℹ️
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chrome
7% JavaApplicationStub
3% WindowServer
0% fontd
0% SystemUIServer
Top Processes by Memory: ℹ️
301 MB JavaApplicationStub
266 MB Google Chrome
155 MB Safari
155 MB Google Chrome Helper
120 MB Microsoft Word
Virtual Memory Information: ℹ️
1.30 GB Free RAM
3.79 GB Active RAM
2.51 GB Inactive RAM
982 MB Wired RAM
8.00 GB Page-ins
66 KB Page-outsArthur thank you for your response.
I strongly doubt that CleanMyMac 2 did something bad since I installed it only for this reason and that was today after a week of upgrade, I never had it or knew it before. Also could not do much since I had the demo edition.
I had the same background processes before upgrading (most of them I need them, except -occasionaly - Flip4mac,Paragon,Akamai)
Either way there was nothing new installed after upgrading that might caused the issues, so I will wait for other suggestions before doing something more dramatic like reinstalling the OSX from beginning.
Maybe you are looking for
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