Slow & Incomplete Syncs

Ipod Touch 5g : 64G on IOS 8.1.1
Plug it into PC running Windows 7 Home Premium and Itunes 12.0.1.26
Syncing is SO slow. Ipod has 27G open on it and it still takes FOREVER to sync. I always get several error messages saying the ipod can't be read or there is a communication problem...then seconds later the sync starts anyway. It takes a L-O-N-G time (hour at times) and almost NEVER syncs the music properly. It often gets hung up on steps 5 or 6 and sometimes times out during those steps. Even when it does seem to go through all the sync steps and finish properly, the music is never correct. Playlists checked off to be applied during a sync are missing...or only some of the songs are there. I told it to delete all the music (to try to get a fresh start) and it said it went through all steps (taking forever) and was done...but music is still there, playlists still there, all playable. I chose to MANUALLY manage music...but what is the point.
My ipod touch 4G NEVER had any syncing problems. I have complained and looked to apple for help dozens of times. They route me through a dozen "geniuses" on chat or call who want to do the same basic stuff again and again. Then they get to the point where the sync is happening, taking forever and so they swear it's "all fixed now" and end the chat or call. Hours later, sync ends and nothing is fixed, then I have to begin all over again. Have been escalated to "senior" techs and "master" techs. Spend hours on the phone with them trying a string of unrelated things. Then they tell me to try "giving the ipod a rest" and syncing it up again. Same story...sync takes hours, they're off the phone and I'm right back where I started...minus hours and hours and hours of my life.
What's the fix / answer? What do I do?

Sounds like an intermittent contact porblem
- Try another cable.
- Try another USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

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tt2

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Last edited by Godofgrunts (2010-04-08 22:39:22)

karol wrote:
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<Edited by Moderator>

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Slow & Incomplete Syncs

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