Slow internet during peek hours

Hello,
New to the forum but have been browsing it for a while. For the past 2 weeks I am having issues with my DSL download speed during what seems to be peek hours (from 3pm till midnight). I am on the 3.1-7mbps plan and during morning hours the speedtest.net is showing correct over 6.5 mbps download speed (and the internet in general is fast) but during peek hours it drops between 1-1.3mbps download and all sites seems to be sluggish. I have a tech coming in tomorrow but just by browsing through a couple of pages of this forum, I see this is a rather common occurrence . I am in Rahway, NJ area. My transceiver stats look good and do not fluctuate during day/night. How do I get a hold of higher level technician at Verizon that can actually change the data circuit on their end as it seems to me that their switches may get overloaded during peek hours. Any help would be greatly appreciated.
Transceiver Statistics
Transceiver Revision
A2pB020b3.d20h
Vendor ID Code
4D54
Line Mode
ADSL_G.dmt
Data Path
INTERLEAVED
Transceiver Information
Down Stream Path
Up Stream Path
DSL Speed (Kbits/Sec)
7616
864
Margin (dB)
16.1
11.0
Line Attenuation (dB)
21.0
13.0
Transmit Power (dBm)
18.1
11.9

DSLReports Line Quality Testing:
Test (From Central USA)
Loss
Min
Latency
Avg
Latency
Max
Latency
Pass
Fail
basic ping
10s of 40 byte packets, 2 per second
0%
67.4ms
68.1ms
69.1ms
pass
low bandwidth stream
10s of 512 byte packets at 56 kbit
0%
74.7ms
75.7ms
77.2ms
pass
medium bandwidth stream
was not performed
higher bandwidth stream
was not performed
your first hop ping
stream of 40byte pings to 130.81.198.67
0% loss
44.0ms
You are 23ms
to your first hop
pass
Jitter/loss with small packets tested from Central - USA:
Jitter/loss with small packets tested from West Coast - USA:
1 minute MTR (hop loss analysis) from Central - USA
Hop
Host
LOSS
Rcv
Sent
Best
Avg
Worst
0
ae-1.bb-c.slr.lxa.us.oneandone.net
0%
60
60
0.32
0.66
16.91
1
ae-10.bb-c.ms.mkc.us.oneandone.net
0%
60
60
0.74
0.82
1.10
2
64.209.105.233
0%
60
60
13.93
18.73
105.77
3
0.xe-9-2-0.BR3.CHI13.ALTER.NET
0%
60
60
14.10
14.79
44.55
4
so-3-0-0-0.NWRK-BB-RTR2.verizon-gni.net
0%
60
60
41.21
42.51
85.17
5
B200.NWRKNJ-LCR-22.verizon-gni.net
0%
60
60
43.82
46.17
53.48
6
P1-0.NWRKNJ-NWRKNJ02-ERXG13.verizon-gni.net
0%
60
60
43.30
43.55
45.19
7
(TARGET IP ADDRESS)
0%
60
60
73.78
74.95
76.53
pass
1 minute MTR (hop loss analysis) from West Coast - USA
Hop
Host
LOSS
Rcv
Sent
Best
Avg
Worst
0
100%
0
60
0.00
0.00
0.00
1
ge-2-0-0-0.c01.sjc.bb.megapath.net
0%
60
60
0.75
6.69
169.00
2
ge-6-16.car2.SanJose1.Level3.net
0%
60
60
0.73
16.60
200.93
3
ae-3-80.edge1.SanJose3.Level3.net
0%
60
60
1.18
1.37
7.63
4
po9-20G.ar4.SJC2.gblx.net
0%
60
60
1.29
8.81
110.10
5
uunet-1.ar3.sjc2.gblx.net
0%
60
60
1.23
2.79
35.22
6
so-0-3-0-0.NWRK-BB-RTR2.verizon-gni.net
0%
60
60
81.56
88.09
149.74
7
P0-15-0-0.NWRKNJ-LCR-22.verizon-gni.net
0%
60
60
82.79
84.77
87.21
8
P1-0.NWRKNJ-NWRKNJ02-ERXG13.verizon-gni.net
0%
60
60
84.69
84.88
85.45
9
(TARGET IP ADDRESS)
2%
59
60
113.68
114.50
116.43

Similar Messages

  • Slow internet during peak hrs NEPA

    For the past few weeks I have been experiencing slow internet downloads and youtube here in northeast PA , especially during peak hours. here is my traceroute and scroll down for transciever stats :      btw, my speed is 3mbps/768
    news.giganews.com
    traceroute to , 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
    2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 1 ms te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms
    3 te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms 0 ms te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms
    4 * * *
    5 xe-1-0-2-0.NWRK-BB-RTR1.verizon-gni.net (130.81.17.74) 12 ms 12 ms xe-3-1-2-0.NWRK-BB-RTR1.verizon-gni.net (130.81.23.206) 10 ms
    6 P12-0-0.SCTNPA-LCR-01.verizon-gni.net (130.81.22.13) 16 ms 15 ms G14-0-0.SCTNPA-LCR-01.verizon-gni.net (130.81.209.195) 14 ms
    7 P10-0.SCTNPA-HZTNPAHZ-ERXG01.verizon-gni.net (130.81.136.43) 17 ms 19 ms 18 ms
    8 * * *
    9 * * *
    10 * * *
    11 * * *
    12 * * *
    13 * * *
    14 * * *
    15 * * *
    16 * * *
    17 * * *
    18 * * *
    19 * * *
    20 * * *
    21 * * *
    22 * * * Max number of unresponsive hops reached (firewall or filter?)
    news-europe.giganews.com
    traceroute to, 30 hops max, 60 byte packets
    1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms
    2 te7-7.ccr01.ams05.atlas.cogentco.com (149.11.104.9) 0 ms 0 ms 0 ms
    3 te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 0 ms te0-5-0-1.mpd22.ams03.atlas.cogentco.com (154.54.72.54) 0 ms te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 0 ms
    4 te0-1-0-0.mpd22.lon13.atlas.cogentco.com (130.117.0.198) 87 ms te0-5-0-7.ccr22.lpl01.atlas.cogentco.com (130.117.50.85) 10 ms te0-3-0-7.ccr22.lpl01.atlas.cogentco.com (154.54.37.130) 10 ms
    5 te0-7-0-9.ccr22.bos01.atlas.cogentco.com (154.54.85.221) 76 ms te0-0-0-3.ccr21.lpl01.atlas.cogentco.com (154.54.37.141) 85 ms te0-7-0-3.ccr21.bos01.atlas.cogentco.com (154.54.31.169) 76 ms
    6 te0-0-0-18.mpd22.jfk02.atlas.cogentco.com (154.54.44.29) 82 ms te0-7-0-18.mpd22.jfk02.atlas.cogentco.com (154.54.44.33) 81 ms te0-2-0-1.ccr21.ymq02.atlas.cogentco.com (154.54.87.62) 85 ms
    7 te0-2-0-6.ccr21.jfk05.atlas.cogentco.com (154.54.3.98) 82 ms te0-1-0-6.ccr21.jfk05.atlas.cogentco.com (154.54.3.166) 81 ms te0-2-0-6.ccr21.jfk05.atlas.cogentco.com (154.54.3.98) 82 ms
    8 xe-4-1-4-0.NY5030-BB-RTR2.verizon-gni.net (130.81.17.123) 87 ms 0.xe-10-3-0.BR2.NYC4.ALTER.NET (204.255.168.113) 81 ms 82 ms
    9 xe-4-1-4-0.NY5030-BB-RTR2.verizon-gni.net (130.81.17.123) 81 ms 0.so-5-0-0.NY5030-BB-RTR2.ALTER.NET (152.63.10.46) 79 ms 79 ms
    10 P12-0-0.SCTNPA-LCR-02.verizon-gni.net (130.81.22.15) 93 ms 93 ms 0.xe-10-3-0.BR2.NYC4.ALTER.NET (204.255.168.113) 85 ms
    11 P9-0.SCTNPA-HZTNPAHZ-ERXG01.verizon-gni.net (130.81.33.39) 100 ms 98 ms 100 ms
    12 * * *
    13 * P9-0.SCTNPA-HZTNPAHZ-ERXG01.verizon-gni.net (130.81.33.39) 103 ms *
    14 * * *
    15 * * *
    16 * * *
    17 * * Max number of unresponsive hops reached (firewall or filter?)
    And here is the transciever stats:
    Transceiver Statistics
    Transceiver Revision:
    7.2.3.0
    Vendor ID Code:
    4
    Line Mode:
    G.DMT Mode
    Data Path:
    Fast
    Transceiver Information
    Downstream Path
    Upstream Path
    DSL Speed (Kbits/Sec)
    3360
    864
    Margin (dB)
    23.5
    11.0
    Line Attenuation (dB)
    17.5
    9.0
    Transmit Power (dBm)
    9.6
    11.8
    Solved!
    Go to Solution.

    #1 An original or very old style NID with a spark gap and ground wire can even get spiders in it that could cause an issue. Inspect the NID first before thinking of changes or wiring.
    http://en.wikipedia.org/wiki/Network_interface_dev​ice
    http://en.wikipedia.org/wiki/Demarcation_point
    Running a good quality wire CAT5, no need for CAT6,  directly to the NID for the DSL modem jack may help. That is what I had done with mine. Depending on the number of loads or amount of wire in the house could also cause issues. But if the user's signal quality is not being pulled low due to a wiring issues, it would usually indicate a problem elsewhere. Unless there was noise being picked up on the premises wiring. Wire DSL directly to the NID and install a filter there for all other in house wiring may help. There used to be available what was called a NID Filter, and I am sure you can still get them.
    Ideal Connection if house wiring is an issue, or very old, and lengthy. Install a filter / splitter at the NID.
    Run CAT5 directly to the NID location, and install a dedicated jack for the DSL modem.
    Remove all in house wiring from the NID.
    Connect piece of CAT5 from the NID to the filter / splitter input
    Connect all existing phone lines to the phone side of the filter output.
    Connect the new DSL CAT5 directly to the NID before the filter / splitter, or to the DSL side of the filter / splitter, depending on the device purchased.
    This will take all the existing premises wiring out of the picture unless there is a short circuit or excessive load somewhere in the house.
    At this point all the single filters could be removed because the DSL is filtered at the NID.
    http://www.homephonewiring.com/dsl.html
    #2 You can test outbound to Giganews. But giganews has/had a test that will check your inbound connection from their servers to you.
    I heard from another user that
        Giganews is being watched very closely because of multipart binaries, and pirated material. MP3s and Video Content. 7 years ago you could get 10-20 MP3 albums in a single day, and that was with a 15/5 fios connection. So they started providing an encrypted connection service for an added fee. I have not messed with news groups for a very long time. Now with deep packet inspection, and other enforcement, I would not even think of it. No news I want there. But there may be content that people want? They may even be checking and limiting speed from that domain. Never tested. But let me see. It looks as if reverse trace routes and speed tests are being blocked by Verizon from Giganews to my router.
            Reverse Traceroute
            Tool news.giganews.com
            traceroute to *.*.*.*, 30 hops max, 60 byte packets
            1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
            2 te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms
            3 te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms 0 ms te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms
            4 uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms verizon.iad01.atlas.cogentco.com (154.54.10.226) 40 ms uunet.iad01.atlas.cogentco.com (154.54.13.138) 28 ms
            5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 41 ms 41 ms 0.ae2.RES-BB-RTR1.verizon-gni.net (152.63.34.22) 13 ms
            6 * * *
            7 * * *
            8 * * *
            9 * * *
            10 * * *
            11 * * *
            12 * * *
            13 * * *
            14 * * *
            15 * * *
            16 * * Max number of unresponsive hops reached (firewall or filter?)
    #3 Have the provider run a local loop test to see if any problems are indicated. If there are, then they could run the test with everything in the house disconnected, except the new DSL modem connection. If issues are still indicated, then the DSL provider needs to make connections on the local loop. Another user told me that they had issues when it rained, and it was because construction had left a splice box open on a line somewhere.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Slow speed during peak hours for over a year

    For over a year now my connection speed has slowed during peak hours, at first it would start around 6pm and drop to 5meg or so untill midnight at which point it would go back up to 8meg all night and morning.
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  • Slow Internet during Peak Times

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    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
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    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • Slow connection during early hours of the morning?...

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  • Slow internet during 'peak times' after hurricane in BIllerica, MA

    Around 2 PM on tuesday, 10/30/2012, we lost power for about 30-45 minutes.  Before then, pretty much all day and night the ms while playing any sort of game was anywhere from 40-80, usually 40-50 sometimes going up to 80 randomly but never notiecable.  
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    Okay, just got home.  Was told ms was around 100 all day, slowly fell to 42 until about 8:00 when it started to climb again, where it currently sits at 90ms.  Here are the traceroutes/pathpings.  According to the website of the company that makes the game, the server I am playing on is located in Chicago.
    Tracing route to 12.129.206.130 over a maximum of 30 hops
    1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
    2 7 ms 10 ms 8 ms L100.BSTNMA-VFTTP-09.verizon-gni.net [96.233.113.1]
    3 7 ms 9 ms 8 ms G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
    4 11 ms 10 ms 9 ms so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
    5 42 ms 19 ms 19 ms so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
    6 18 ms 19 ms 18 ms 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
    7 18 ms 19 ms 19 ms 192.205.36.57
    8 97 ms 96 ms 91 ms cr1.n54ny.ip.att.net [12.122.86.6]
    9 100 ms 96 ms 96 ms cr2.cgcil.ip.att.net [12.122.1.2]
    10 100 ms 96 ms 99 ms cr1.cgcil.ip.att.net [12.122.2.53]
    11 96 ms 90 ms 98 ms cr2.dvmco.ip.att.net [12.122.31.85]
    12 95 ms 94 ms 95 ms cr1.slkut.ip.att.net [12.122.30.25]
    13 98 ms 96 ms 101 ms cr2.la2ca.ip.att.net [12.122.30.30]
    14 95 ms 170 ms 150 ms gar29.la2ca.ip.att.net [12.122.129.241]
    15 95 ms 98 ms 98 ms 12-122-254-238.attens.net [12.122.254.238]
    16 94 ms 93 ms 93 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
    Trace complete.
    Tracing route to 206.18.148.200 over a maximum of 30 hops
    0 Scott-PC.home [192.168.1.3]
    1 Wireless_Broadband_Router.home [192.168.1.1]
    2 L100.BSTNMA-VFTTP-09.verizon-gni.net {edited for privacy}
    3 G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
    4 so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
    5 so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
    6 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
    7 192.205.34.49
    8 cr1.n54ny.ip.att.net [12.122.86.6]
    9 cr2.cgcil.ip.att.net [12.122.1.2]
    10 gar3.cgcil.ip.att.net [12.122.132.213]
    11 12.122.251.22
    12 63.240.130.214
    13 * * *
    Computing statistics for 300 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Scott-PC.home [192.168.1.3]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
    0/ 100 = 0% |
    2 9ms 0/ 100 = 0% 0/ 100 = 0% L100.BSTNMA-VFTTP-09.verizon-gni.net {edited for privacy}
    0/ 100 = 0% |
    3 10ms 0/ 100 = 0% 0/ 100 = 0% G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
    0/ 100 = 0% |
    4 10ms 0/ 100 = 0% 0/ 100 = 0% so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
    0/ 100 = 0% |
    5 25ms 0/ 100 = 0% 0/ 100 = 0% so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
    0/ 100 = 0% |
    6 69ms 0/ 100 = 0% 0/ 100 = 0% 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
    0/ 100 = 0% |
    7 66ms 0/ 100 = 0% 0/ 100 = 0% 192.205.34.49
    100/ 100 =100% |
    8 --- 100/ 100 =100% 0/ 100 = 0% cr1.n54ny.ip.att.net [12.122.86.6]
    0/ 100 = 0% |
    9 --- 100/ 100 =100% 0/ 100 = 0% cr2.cgcil.ip.att.net [12.122.1.2]
    0/ 100 = 0% |
    10 --- 100/ 100 =100% 0/ 100 = 0% gar3.cgcil.ip.att.net [12.122.132.213]
    0/ 100 = 0% |
    11 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.22
    0/ 100 = 0% |
    12 --- 100/ 100 =100% 0/ 100 = 0% 63.240.130.214
    Trace complete.

  • DSL is being slow during peak hours

    I've upgraded my plan to the 7.1mb and during peak hours I've been experiencing slow dsl speeds from around 7pm-12am. My speeds fluctuates between 2-3mb download speed, while the upload speed is unaffected. During morning, and afternoon my speed is solid at 6.5mb download. I never had this issue when I was on my old 3mb plan.
    I have called verizon tech support, but that was pointless and waste of time. Wasted one hour on the phone, with the lvl 1 tech who was trying to put the blame on my computer. Anyways here is my stats, and speed test. I have 7500 modem.
    This is 100%, congestion on the server during peak, can someone please help resolve this issue so they move me to non congested server. Thank you.
    Transceiver Statistics
    Transceiver Revision     A2pB020b3.d20h
    Vendor ID Code     4D54
    Line Mode     ADSL_2plus
    Data Path    FAST
    Transceiver Information    Down Stream Path    Up Stream Path
    DSL Speed (Kbits/Sec)    7645    863
    Margin (dB)    8.4    16.1
    Line Attenuation (dB)    41.0    20.4
    Transmit Power (dBm)    15.3    12.4

    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 1 ms 0 ms 0 ms
    2 g3-0.bb1.dca.giganews.com (216.196.96.62) 0 ms 0 ms 0 ms
    3 xe-8-0-7.ar2.iad1.us.nlayer.net (69.31.10.97) 4 ms 1 ms 4 ms
    4 TenGigE0-2-4-0.GW7.IAD8.ALTER.NET (152.179.50.93) 0 ms TenGigE0-1-0-0.GW7.IAD8.ALTER.NET (152.179.50.73) 0 ms TenGigE0-2-4-0.GW7.IAD8.ALTER.NET (152.179.50.93) 0 ms
    5 0.xe-0-1-0.XL3.IAD8.ALTER.NET (152.63.37.77) 0 ms 0 ms 0 ms
    6 0.so-0-2-0.RES-BB-RTR1.verizon-gni.net (152.63.30.18) 2 ms 0.so-3-2-0.RES-BB-RTR1.verizon-gni.net (152.63.32.134) 12 ms 0.so-5-2-0.RES-BB-RTR1.verizon-gni.net (152.63.30.1) 1 ms
    7 P15-0-0.NYCMNY-LCR-02.verizon-gni.net (130.81.29.199) 10 ms 13 ms 14 ms
    8 P15-0.NYCMNY-LCR-10.verizon-gni.net (130.81.27.13) 12 ms 13 ms 12 ms
    9 P4-0.NYCMNY-NYCKNYBR-ERXG06.verizon-gni.net (130.81.136.169) 14 ms 13 ms 13 ms
    latest speed test, again slow speeds during peak hours.

  • Incredibly slow internet, Connection drops.

    Well.. Posting here is pretty much a last resort..
    Background on what has happened:
    What i class as "acceptable" connection speeds for my phone line 4 - 6 mb.. This is the speeds i would achieve before i ran into any problems. 4mb through the day.. Sometimes ( not very often) 6mb early hours in the morning.
    Mid January 2014 - Broadband starts going incredibly slow.
    I'm talking 0.1mb connection speeds.
    So, i contact BT over the phone... Do all the tests and checks they tell you to do, problem persists, so i get elevated to a level 2 adviser. I get a call back from adviser, he does some magic with the exchange and my broadband speeds up.
    Speed achieved 2.5mb
    not quite the speed i used to achieve but certainly bare-able...
    February / March
    Exactly same as above, Internet slows down to a crawl, i contact BT, get elevated and it gets "fixed"
    Speed still sitting at around 2.5mb.
    May
    Parents inform me that the Internet is slow again and constantly disconnecting
    (They aren't very tech savy hence why i have been dealing with the problems)
    I start monitoring the connection allot closer, and notice that the connection is dropping quite allot in the evening.. I work evenings hence why i have never noticed this fact.
    After doing some research and diagnostics i notice the phone line is "Noisy". So i start monitoring this too. I find that this isn't always the case.. Some times its quiet other times you can bairly hear people on the phone for the noise (imagine someone crunching up a bag of crisps next to your ear, that's what its like)
    I Contact BT, quite frustrated that iv had the same problem 3 times now.. Tell them about the noise on the line, and an engineer is sent out.
    Engineer does all his tests in the house, "No problems" (The line was conveniently quiet while he was doing tests).. Just before he leaves i do a line test, and it perks up with some static, i let him listen.. He does his tests all over again, "no faults on the line"
    The Engineer then informs me, that in mid January when some work on a sewage pipe was being done right next to my telephone exchange, a line was cut.. I somehow dint think, for one second this is a co-incidence. From all my own tests and diagnostics this was the only explanation i had for the problems.
    He leaves, i contact BT again.. Get elevated to a level 2 adviser AGAIN.. he "fixes" it..
    Speed goes back up to 2.5mb
    About a week later this Problem happens AGAIN.. So i contact BT - And while I'm on the phone, the line is incredibly noisy and i say to the person on the other end that it is, so i get thrown across to a different department, who insist on sending an engineer out.
    Engineer comes out, does all the same tests that the first engineer did, line is quiet while he is here, i explain EVERYTHING to him.. He doesn't really have much of an explanation, tells me that the damaged wire from the sewage work was "fixed" And that 2mb is a good speed for how far i am from my exchange (maybe so, its still not the 4 - 6 i used to get though)....He decides to shimmy up the telegraph pole outside my house fiddles around up there and a couple of other things...
    After calling BT again, and getting elevated to a level 2 adviser (again) my Internet is "fixed"
    Speed Fluctuating between 2.5 and 3mb now.
    And here we are now.......Guess what? Internet is slow again...
    Iv noticed someone with a similar problem in another post, so.. Before you ask:
    Yes iv done all the tests, taken all phones out, tried a different micro filter, disconnected all other devices.
    My main socket doesn't have a test socket in it, so don't ask me to plug into it.
    ADSL Line Status
    Connection information
    Line state: Connected
    Connection time: 0 day, 00:01:04
    Downstream: 3,584 Kbps
    Upstream: 448 Kbps
    ADSL settings
    VPI/VCI: 0/38
    Type: PPPoA
    Modulation: G.992.1 Annex A
    Latency type: Interleaved
    Noise margin (Down/Up): 14.7 dB / 21.0 dB
    Line attenuation (Down/Up): 40.0 dB / 22.5 dB
    Output power (Down/Up): 19.4 dBm / 12.3 dBm
    FEC Events (Down/Up): 95 / 0
    CRC Events (Down/Up): 0 / 0
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    Loss of Link (Remote): 0
    HEC Errors (Down/Up): 0 / 0
    Error Seconds (Local/Remote):
    0 / 0
    Event Log - (**Only showing wan don't think you need to see all the DCHP lease's etc**)
    This page summarises all the recent events that have been recorded on your BT Home Hub. You can filter the events to show items related to a specific category.
    Category
    WAN
    Recorded Events
    Time & Date Message
    00:03:55,10 Jun. WAN Auto-sensing detected port DSL
    00:03:55,10 Jun. WAN Auto-sensing last connection port: DSL
    00:03:53,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    00:03:53,10 Jun. PPP IPCP Receive Configuration ACK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Receive Configuration NAK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Send Configuration ACK
    00:03:53,10 Jun. PPP IPCP Receive Configuration Request
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP CHAP receive success: authentication ok
    00:03:53,10 Jun. PPP CHAP Receive Challenge
    00:03:53,10 Jun. PPP LCP Receive Configuration ACK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:53,10 Jun. PPP LCP Receive Configuration Reject
    00:03:53,10 Jun. PPP LCP Receive Configuration NAK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:52,10 Jun. PPP LCP Send Configuration ACK
    00:03:52,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration ACK
    00:03:50,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration Request
    00:03:47,10 Jun. PPP LCP Receive Termination ACK
    00:03:47,10 Jun. PPP LCP Send Configuration Request
    00:03:44,10 Jun. QoS Rate cap set to 0.4Mbs
    00:03:44,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    00:03:43,10 Jun. DSL Link Up: Down Rate=3584Kbps, Up Rate=448Kbps; SNR Margin Down=15.1dB, Up=21.0dB;
    00:03:34,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    00:03:32,10 Jun. PPP LCP Send Termination Request
    00:03:31,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    00:03:31,10 Jun. DSL Link Down:the duration is 38211 seconds [1 : LosDetector]
    13:27:14,09 Jun. WAN Auto-sensing detected port DSL
    13:27:14,09 Jun. WAN Auto-sensing last connection port: DSL
    13:27:12,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    13:27:12,09 Jun. PPP IPCP Receive Configuration ACK
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
    13:27:12,09 Jun. PPP IPCP Receive Configuration NAK
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
    13:27:12,09 Jun. PPP IPCP Send Configuration ACK
    13:27:12,09 Jun. PPP IPCP Receive Configuration Request
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP CHAP receive success: authentication ok
    13:27:12,09 Jun. PPP CHAP Receive Challenge
    13:27:12,09 Jun. PPP LCP Receive Configuration ACK
    13:27:12,09 Jun. PPP LCP Send Configuration Request
    13:27:12,09 Jun. PPP LCP Receive Configuration Reject
    13:27:12,09 Jun. PPP LCP Receive Configuration NAK
    13:27:12,09 Jun. PPP LCP Send Configuration Request
    13:27:11,09 Jun. PPP LCP Send Configuration ACK
    13:27:11,09 Jun. PPP LCP Receive Configuration Request
    13:27:09,09 Jun. PPP LCP Send Configuration ACK
    13:27:09,09 Jun. PPP LCP Receive Configuration Request
    13:27:09,09 Jun. PPP LCP Send Configuration Request
    13:27:06,09 Jun. PPP LCP Send Configuration Request
    13:27:03,09 Jun. PPP LCP Send Configuration Request
    13:27:00,09 Jun. PPP LCP Send Configuration Request
    13:26:57,09 Jun. PPP LCP Send Configuration Request
    13:26:54,09 Jun. PPP LCP Send Configuration Request
    13:26:51,09 Jun. PPP LCP Send Configuration Request
    13:26:48,09 Jun. PPP LCP Send Configuration Request
    13:26:45,09 Jun. PPP LCP Receive Termination ACK
    13:26:45,09 Jun. PPP LCP Send Configuration Request
    13:26:43,09 Jun. QoS Rate cap set to 0.3Mbs
    13:26:42,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    13:26:41,09 Jun. DSL Link Up: Down Rate=1536Kbps, Up Rate=288Kbps; SNR Margin Down=15.0dB, Up=6.0dB;
    13:26:32,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    13:26:31,09 Jun. PPP LCP Send Termination Request
    13:26:29,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    13:26:29,09 Jun. DSL Link Down:the duration is 830 seconds [1 : LosDetector]
    13:12:48,09 Jun. WAN Auto-sensing detected port DSL
    13:12:48,09 Jun. WAN Auto-sensing last connection port: DSL
    13:12:46,09 Jun. PPP IPCP Receive Configuration ACK
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
    13:12:46,09 Jun. PPP IPCP Receive Configuration NAK
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
    13:12:46,09 Jun. PPP IPCP Send Configuration ACK
    13:12:46,09 Jun. PPP IPCP Receive Configuration Request
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP CHAP receive success: authentication ok
    13:12:46,09 Jun. PPP CHAP Receive Challenge
    13:12:46,09 Jun. PPP LCP Receive Configuration ACK
    13:12:46,09 Jun. PPP LCP Send Configuration Request
    13:12:46,09 Jun. PPP LCP Receive Configuration Reject
    13:12:46,09 Jun. PPP LCP Receive Configuration NAK
    13:12:46,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    13:12:46,09 Jun. PPP LCP Send Configuration ACK
    13:12:45,09 Jun. PPP LCP Receive Configuration Request
    13:12:45,09 Jun. PPP LCP Send Configuration Request
    13:12:41,09 Jun. QoS Rate cap set to 0.3Mbs
    13:12:41,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    13:12:40,09 Jun. DSL Link Up: Down Rate=416Kbps, Up Rate=288Kbps; SNR Margin Down=17.3dB, Up=7.0dB;
    13:11:47,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    13:11:44,09 Jun. PPP LCP Send Termination Request
    13:11:43,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    Next
    Software version V100R001C01B036SP05_L_B | Time & date 00:06 10/06/2014
    Speed test from - http://speedtest.btwholesale.com/
    1. Best Effort Test:
    Download Speed : 0.34 Mbps
    Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
    So to summarise:
    Slow Internet
    Dropping Connection
    Noisy line

    In reply to imjolly
    I would try this belwire fix, but i have had broadband through this socket for about 8 years now, with no problems what so ever..
    So im automaticaly rulling out any sources of internal interference, as this would of already been a factor, and i wouldn't notice a sudden drop in speed.. 
    update:
    Todays Speed:
    ADSL Line Status
    Connection information
    Line state:
    Connected
    Connection time:
    0 day, 23:08:52
    Downstream:
    3,584 Kbps
    Upstream:
    448 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    14.3 dB / 21.0 dB
    Line attenuation (Down/Up):
    40.0 dB / 22.5 dB
    Output power (Down/Up):
    19.4 dBm / 12.3 dBm
    FEC Events (Down/Up):
    197747 / 123
    CRC Events (Down/Up):
    3747 / 114
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    32212 / 84
    Error Seconds (Local/Remote):
    0 / 0
    Havn't noticed any Noise on the telephone, Proboly explains why my connection has stayed up for 23 hours now. 
    I will contact BT, have them send an engineer out, i might be lucky this time, and have a noisy line while he is here.. Seems to me thats what im going to have to keep doing

  • Slow internet because of tiger upgrade. Help please.

    OK... I've searched through the threads, and other forums, and see that it IS a fairly common problem, but there's still no fix.
    I finally upgraded from 10.3.9, to tiger, and my internet connection is awfull. 30-45 seconds to load a page.
    It's not my router, it's not my shared connection with a PC laptop, it's tiger... and from what I've read, it started at the 4.3.3 upgrade.
    Here's just a couple discussions I've found on the issue:
    http://www.macfixitforums.com/php/showflat.php?Cat=&Board=tiger&Number=732686&pa ge=0&view=collapsed&sb=5&o=14&fpart=1
    http://www.macfixitforums.com/php/showflat.php?Cat=&Board=tiger&Number=735358&pa ge=0&view=collapsed&sb=5&o=31&fpart=1
    Some of those seem to think that it's just in a wireless connection, but I'm not wireless, and I've found many other people in my same boat.
    What's the deal??? how do I fix it? please?
    Dual 2.0 G5   Mac OS X (10.3.6)  
    p.s. I've run diskwarrior, repaired permissions, etc. It started the exact second I upgraded to tiger 10.4.6... before that I was flying.

    OK... My best understanding is this:
    All day (I work from home, so I'm on A LOT), internet seems to work just fine. Maybe a hair slower than before, but not very noticable... and it could be my imagination.
    About 8:30-9pm it suddenly come's to a hault. I'll be loading one page fine, then the next page is slow, along with all others that follow. About 1 out of 10 pages loads fast, and about 9 of 10 are slow. On the other hand, if I'm downloading something (I'm in the film industry, and always downloading others' work to critique), it downloads just as fast as during the day... even when a regular page won't load, I see it downloading just fine in the "downloads" window. Most of the time is says "contacting" in the bottom of the Safari window, but sometime's it'll find the site and load it most of the way, then freeze.
    Some pages seem to take longer than others, especially these apple forums, which are pretty much impossible to get to after nine. I get this message:
    Safari can’t open the page “http://discussions.apple.com/thread.jspa?threadID=519698&tstart=0”. The error was: “lost network connection” (NSURLErrorDomain:-1005) Please choose Report Bug to Apple from the Safari menu, note the error number, and describe what you did before you saw this message.
    The forum's I'm a member to seem to have a lot of trouble, and myspace seems to have a lot of trouble.
    Then about 11:00 to midnight, it clears up, and is back to it's normal pace. I've been doing speed tests here and there, and when it's slow, the results show that I'm 95% slower than the average "charter" user. During the day, it says I'm 25% slower.
    I hooked up my laptop tonight straght to my cable modem, and it seemed to run just fine. That would rule out ISP problems... but it was getting a little late, so I want to try it again tomorrow night during the REALLY slow time's before I rule out ISP.
    By the way it's acting, it would make sense that it's just peak hours and my ISP is bogged down... but even during peak hours, it shouldn't be THAT slow, and sometime's I get that error message saying I've lost internet connection. Also, in my first post I posted a link to another forum of others' having the same sort of problem, and their description is VERY similar to what's happening to me.
    Sorry if this post seems a little confusing... it's late, and I'm tired.
    Dual 2.0 G5   Mac OS X (10.4.6)  

  • My iPod touch is downloading and updating apps very slow more than an hour.

    My iPod touch 4th gen 32gb verson 4.3.1 is downloading and updating apps very slow more than an hour. I just got it a day ago and I backed up all my apps music and pictures and videos from iTunes. Few months ago I had an iPod touch but I lost it and it was working fine. Luckily before I lost it i backed up everything to iTunes so now everything that was in my old iPod is now in my new iPod. Anyways, When I first bought it I straight away backed up everything and saw that i had many updates on my apps. I started updating it all at once but even the first one was not loading at all and mty ipod was hanging many times during the updates so i cancelled all the updates. i even tried it on my computer and it was taking forever but my laptop does updating and downloading apps slower than my ipod so that doesnt matter. Even when I download an app on my iPod now its take more that an hour. So i was wondering, is my iPod slow cause I backed up too many things when i just got it . I have about 120 apps 150 plus photos and 70 videos and I backed it up all in one night on the day i got my ipod. So now I'm restoring my iPod and updating it to IOS 5 and see what happens. Hopefully it will be faster then but I still need to know what is main problem of m iPod hanging and slow updating/downloading. Need a reply ASAP. Thanks

    Still you can switch it off while syncing.
    You can also do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)

  • [SOLVED] Extremely slow internet

    Hello.
    I'm having a problem with really slow internet on Arch, but it's working really fast and smooth on Windows. This started to happen once i moved my old HDD to a new built computer, so i wouldn't have to reformat etc. (Now i have reformatted and also tried Debian, same thing there and now)
    Any ideas?
    rc.conf
    # /etc/rc.conf - Main Configuration for Arch Linux
    # LOCALIZATION
    # LOCALE: available languages can be listed with the 'locale -a' command
    # DAEMON_LOCALE: If set to 'yes', use $LOCALE as the locale during daemon
    # startup and during the boot process. If set to 'no', the C locale is used.
    # HARDWARECLOCK: set to "UTC" or "localtime", any other value will result
    # in the hardware clock being left untouched (useful for virtualization)
    # Note: Using "localtime" is discouraged.
    # TIMEZONE: timezones are found in /usr/share/zoneinfo
    # KEYMAP: keymaps are found in /usr/share/kbd/keymaps
    # CONSOLEFONT: found in /usr/share/kbd/consolefonts (only needed for non-US)
    # CONSOLEMAP: found in /usr/share/kbd/consoletrans
    # USECOLOR: use ANSI color sequences in startup messages
    # VERBOSE: Verbose level (from 1 to 8). man 3 syslog for level info
    LOCALE="sv_SE.UTF-8"
    DAEMON_LOCALE="no"
    HARDWARECLOCK="localtime"
    TIMEZONE="Europe/Stockholm"
    KEYMAP="se-lat6"
    CONSOLEFONT=
    CONSOLEMAP=
    USECOLOR="yes"
    VERBOSE="3"
    # HARDWARE
    # MOD_AUTOLOAD: Allow autoloading of modules at boot and when needed
    # MODULES: Modules to load at boot-up. Prefix with a ! to blacklist.
    MOD_AUTOLOAD="yes"
    MODULES=()
    # Udev settle timeout (default to 30)
    UDEV_TIMEOUT=30
    # Scan for FakeRAID (dmraid) Volumes at startup
    USEDMRAID="no"
    # Scan for BTRFS volumes at startup
    USEBTRFS="no"
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