Slow Internet off Time Capsule?

Can anyone suggest what I can do to increase the download speed off of an Xplornet IP The capsule is painfully slow.

+Shouldn't my TC be my wireless source seeing as it is the base station? The Express is just there to boost the range, not give off more of a signal then TC.+
Both the TC and the AX are broadcasting the same network at the same power. Your computer will automatically connect to the device with the strongest signal. In most cases, unless there are obstructions, the computer will connect to the closest.
+How would I make this 5 GHz network? Is it automatically configured when I setup my network?+
We don't even want to talk about this unless you have an Express(n). The Express that you have is not capable of participating in a 5 GHz network. If you set the TC up for 5 GHz, your current Express would be non-functional in your network and it would mess up the WDS settings that you have now.
If you get a new Express(n) both the TC and the Express will have to be reconfigured from scratch. If you want a preview of this process, reference pages 43-44 in this guide, but do not change anything there.
http://manuals.info.apple.com/enUS/Apple_AirPort_NetworksEarly2009.pdf
This may or may not improve your situation. With wireless, there are no guarantees, you just have to keep trying as no two situations are ever the same.

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Slow internet using Time Capsule

Hi!
I have a Time Capsule and are experiencing problems with the WiFi speed. There's nothing wrong with my internet connection because when i plug in the internet caple straight into the computer I get great speed all the time.
The Time Capsule is placed about 10 cm from my new iMac so I guess there's gotta be something wrong with my frequency or channel. I've scanned my network and I've tried to use channels that are free from other WiFis but it still doesn't help. I can have 100 mbit speed in one second and then the next i can barely browse a web page.
I've also tried changing the radio mode but I don't know which one to choose. Right now I'm trying 802.11a/n-802.11b/g
Any suggestions?

I have the same mountain lion 10.8.5 and I found that my time capsule was going all the time, It took so long for it to backup, it was making me unable to get speed from my wifi connection, since when one backup competed a new backup started. I was buffering trough movies and have 50+ Mbits of Internet download speed.
I posted this reply after talking to apple 6 times on the 'time capsule slow' on another board:
I had the same problem with slow backups. Called Apple 5 times and went through all the hoops checking plists, airport, and then erasing using my airport utility and the first backup of about 25-30 gigs went fine, but the second backup would take between 1-2 hours. By the time it was finished it was ready to do another backup.
After looking at community fixes I found that my Comcast Norton Anti Virus was the problem. Upon speaking for the 6th time to Apple I was told that should have been the first thing they asked, since antivirus programs check each file going to the time capsule. Even unchecking the scan external drives did not help.
I removed the Norton AV from my system and replaced it with the IAV from apple store (free) and my backups are back to normal. I timed a 100 meg using Ethernet/LAN and it took 9 minutes 32 seconds from clicking backup now, searching for backups, preparing backup, backingup, and cleanup. My Wifi connection on 10 megs took only 1 minute 29 seconds.
Now my backups run so fast I don't even see them working. Also the constant updates to Norton were casuing my backups to be 100 megs or more each time due to daily Norton updates. Now I get backups in the order of 10-20 megs - depending up what I have put on the machine. If I put music on it increases the size of the files installed.
I recommend anyone having this slow wifi or slow time capsule problems to turn off your full antivirus program no matter what you are using and watch the difference in speed. I am so happy! No more 2 hour backups and 45 minutes to 1 hour preparing backup! good luck

Slow internet with Time Capsule

I just bought a 4th generation Time Capsule to replace my Airport extreme.
With the Time Capsule my internet speed has drobbed to less them .60 mps.
When I reattach my Airport extreme I get 6 mps
I am using the lastest firmware (7.6.1) I have checked all of my setting and so has Apple.
Apple has replaced the Time Capsule 2 times, but the 3rd one still has the same problem.
When connect the DSL Modem directly to the computer or the old airport extreme everything is fine.
Apple is now saying that maybe it's my dsl modem, but AT&T says everything is fine and I am running the lastest firmware on the dsl modem.
I am running system 10.8.2 on an iMac and MacBokk Pro with Retina... Also a couple of iPads
Anyone else had this problem? Solution? Ideas?
Thanks.. Jim

Very interesting.. and Apple have not even really tried to troubleshoot this.
What model is the old airport extreme? Give me the A1xxx from the foot.
A screen shot of the setup would be very useful.. particularly the wireless.
Is the modem in bridge?
Can you bridge it and try with the TC doing pppoe?
Or do you have the modem running as router and the AEBS /TC in bridge?
When you run the TC what is the wireless link speed?
What about speed sharing a file in the local network?
I suspect your problem maybe the WAN to LAN throughput which has been reported in some cases as being an issue.. with no resolution.. the bug does not hit everyone so it could be just the combo of that particular dsl modem and TC that is part of the issue.

Connecting Cable Internet to Time Capsule

I know this is dumb, but I'm tired! I'm trying to set up Time Capsule using my cable internet. Time Capsule obviously does not have a coaxial cable port, so how do I actually get my internet feed into the Time Capsule? Do I need to keep using the router provided by Comcast and only use Time Capsule as a wireless backup? Thanks!

sweetsweetjane wrote:
Do I need to keep using the router provided by Comcast and only use Time Capsule as a wireless backup?
You don't need to keep Comcast's router, but you do need something that can operate as a cable modem. Depending on the exact details of your Comcast service, something like this device.
If you don't want to go that route, you should put either the Comcast router or the Time Capsule into "bridge mode". You're better off not having two devices both acting as a router.

Can't connect my new iPhone 4 with internet via Time Capsule. IP4 recognized TC but will not connect with it. (Password etc. is ok)

Can't connect my new iPhone 4 with internet via Time Capsule. IP4 recognized TC but will not connect with it. (Password etc. is ok)

Do the usual wireless things.
Change the wireless name to simple name with only alphanumerics and no spaces.
Set to manual and use channels 1, 6, 11 in turn.
For testing take off the security altogether.
The iphone only works on 2.4ghz so only that band is relevant.

DirecTV DVR HR20 connect to internet via Time Capsule

Hi Everyone,
I've searched and come across various topics about connecting the DirecTV DVR to the internet via Time Capsule, but none of them seem to provide a solution for wireless connectivity.
Can anyone point me to a topic where it describes the steps and any issues related to getting my DirecTV DVR connected to the internet via the Time Capsule wirelessly.
I have gone through the setup and I get connected to my network, but I get the error when it tries to connect to the internet.
Do I have to do any port forwarding or anything special?
I use to have my Netgear supporting this configuration, just purchased the Time Capsule and now I cannot get my DVR connected.
Thanks for the support
Jeff...

The Direct TV DVR has an Ethernet connection on the back, which is strongly recommended if you intend to download movies or any kind of high definition material.
If you are trying to use the new Whole Home feature, wireless is not supported by Direct TV for this service.
If you are trying to connect to the DVR using wireless from the Time Capsule, you must be using some sort of wireless to Ethernet bridge device.
What device are you trying to use?
Have you verified that this device is compatible with the Time Capsule?
As a test, connect the adapter/bridge to your laptop and turn the wireless off on the laptop. Open your browser to see if you can get an Internet connection.
If you can, you know the network connection is good and the focus shifts to the DVR as the source of the problem.
If you can't, we'll need to figure out if the adapter you are using will work the Time Capsule.

I can't connect to internet using Time Capsule router.

My hard drive recently died. I took the iMac to the Apple store and had a 500 GB hard drive installed. I disconnected my Time Capsule so the Apple rep could restore my data. Now when I try to reconnect to the internet via Time Capsule router, it won't connect. The cable modem is fine, and the Time Capsule's status seems OK with the green light. It even seems to be backing up OK. I don't think I did anything differently, other than unplug it in order to have the Apple rep restore my data. Any thoughts out there?

It sounds like the cable company neglected to mention to you that you must completely reset the modem whenever you change the device that it is connected to. That's because the modem "associates" with a device and "remembers" the settings.
If you then change devices, the modem will "look" for the old device that was connected to it and it will of course not "find" it, so it won't connect.
That's why you need to do the complete sequence that I provided.
If you still cannot connect after the complete reset, then you may have a defective modem. I'm not trying to pick on the cable company....and yours may be an exception...but the last time my modem was having problems, the provider kept insisting that "everything looks good". But, they always say that.
I turned the modem off and called them back an hour later and they still said "everything looks good".
An Ethernet cable has a slightly wider plug than a phone cable. If that's the only connector on the modem, then it must be the right one. Ethernet cables do fail. You might want to check your cable, just in case.

Problem connecting Dell Inspiron 6000 to internet via Time Capsule.

Hi,
Unable to connect Dell Inspiron 6000 to internet via Time Capsule.
I get this "Windows is unable to connect to selected network. Network may no longer be in range". Any clue?
Thanks.

What modem do you have?
Is it a router? What mode is the TC being setup in, bridge or router?
Is it cable modem? If so did you power cycle the modem for the required time.. it might be 30min or just 5min or many hours depending on the ISP.
Tell us more.
For mavericks please ensure your network connections have ipv6 set correctly.. ie link-local.

How to delete data off time capsule and restart

how to delete data off time capsule and restart

Open Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule, then click Edit in the smaller window that appears
Click the Disks tab at the top of the screen
Click Erase Disk
Choose the Quick Erase option
Click Erase
The procedure will take a minute or two. The Time Capsule is now ready for a new backup

Extremely slow wireless internet thru Time Capsule

My iMac is connected by wire to Time Capsule and internet speed is great 30+MB/s.
My Mac Mini (approx 60'from TC) connects wirelessly through router to internet. Speed was fine at first and then started slipping. Now near zero to 3MB/s. Tried reboot - seems to help but only momentarily.
Any clue what is going on? If it's just too far away - is there any solution short of moving mini (which isn't workable)? If it's too far away - why did it work fine for several months?
Completely frustrated - Please help!

dencamp wrote:
My iMac is connected by wire to Time Capsule and internet speed is great 30+MB/s.
My Mac Mini (approx 60'from TC) connects wirelessly through router to internet. Speed was fine at first and then started slipping. Now near zero to 3MB/s.
I'd check the strength of the signal and noise you're seeing. On your mini launch AirIPort Utility, then double-click on your base station on the left to enter "manual setup" mode. Pull down the "Base Station" menu and select the "Logs and Statistics" item. In the resulting window select the "Wireless Clients" tab. What values do you see for "Signal" and "Noise" for the mini? This discussion post
http://discussions.apple.com/thread.jspa?messageID=10329543&start=1
describes how to evaluate the relationship between the signal and noise numbers.

Gigabit internet with Time Capsule

Hello!
Need help, can not resolve it, google says nothing)
- I have previous generation Time Capsule (white and flat, don't know how to define it more clearly)
-I have gigabit internet connection
-when Time Capsule is configured to BRIDGE mode, all is Ok. Tests say I have 700-800 mbps connection. So, there is no problem with connection,
no problem with hardware or cables.
-when I configure TC to work as router (DHCP+NAT) connection speed slows to 200 mbps.
All this with WiFi off, only iMac (late 2012) connected toTime Capsule with cable.
Any ideas?
Thanks in advance!

200Mbps seems a bit slow for a Gen3.. but it is getting old, and the actual setup of the NAT matters. As well as any degradation of the ethernet which tends to be one of the first things affected on Gen 3.
Actually, I can buy new one, if I were sure it solves the problem.
No it won't fix it.. as I said the new Gen5 TC is worse due to using a slower processor.. and Apple have not turned on hardware NAT. The same chipset used in say Asus achieves much higher results by using a built in speed up in the chip. Apple do not use the broadcom drivers because they use NETBSD firmware whereas everybody else uses Linux.
And in bridge mode I have full speed, in specs there say: "One Gigabit Ethernet WAN port for connecting a DSL or cable modem"
The fact that it has gigabit WAN is what is allowing you to get 200Mbps and not 90Mbps which is about the limit of 100mbit ethernet. But that is irrelevant to the speed reduction you get.. which is caused by the slowness of NAT processing. A router needs a very powerful processor to handle 1GB connection. Like a build your own PC with at least 3ghz i5 and maybe i7 running PFSense or similar router OS.
See http://www.pfsense.org/index.php@option=com_content&task=view&id=52&Itemid=47.ht ml
To simply get over 500Mbps throughput you need 3ghz processor. The TC is not even in the ballpark.
Without hardware speedup, the processor has to inspect every packet for NAT connection information at the very least.. if there is anything else happening in the router, QoS, Firewall etc they all make higher demands of the processor.. Apple routers of course don't have any of those things.. but you are still forced to handle the outgoing stream which might be half the speed of the incoming. Albeit much smaller packets.
See the WAN to LAN tables here.
http://www.smallnetbuilder.com/lanwan/router-charts/bar/74-wan-to-lan
You can see the tests for Airport Extreme which are the same as the TC. The Gen 4 is equal to the Gen5 AE.. and it achieved 430Mbps..The Gen4 AE which is equivalent to your Gen3 TC achieved 420, so, slightly less. The new AC version has a slower processor only managed 325Mbps.
The speed with the TC in bridge is fine.. it is then a switch... no router load at all.

Reliable internet in Time Capsule

Hello,
I'm sure I'm not the first person to write about this as I've been reading through many other posts and a plethora of alternatives. However, I am always open for other ideas and opinions, so if any of you would like to share some theories and ideas for a fix, I would be much appreciative!
I have had my MBP for 1.5 years and have had consistent problems with it. It finally got so bad a couple of weeks ago that I purchased a Time Capsule because I wanted to save my data in case the computer completely croaked. I had a terrible time getting Time Capsule to work. Internet has always been wonky on this machine. It has a difficult time connecting to my University's WLAN and has always had terrible receiving strength. The Apple authorized service center here told me it's due to the metal casing of the MBP and an unfortunate fact of life. So I was expecting some issues with TC as I would occasionally have problems with my AirPort Extreme. The initial backup took nearly all night (and not because of the size of the backup, but because it would get 600 MB into backing up and then freeze/stall out, and then fail). I was able to finally get a complete backup by taking my MBP, putting it on the computer chair, and literally wheeling it in front of the base station (a distance of less than 2 feet). Then it worked.
I went through the Troubleshooting of the TC booklet and tried very hard to remove any interference factor. There's no cordless phone. It's on a wooden bookcase. No cords near it. It's located in a central location, and my laptop is rarely more than 15 feet away from it. Most of the time, it's less than 5 feet away. I even went and got iStumbler and was able to see about a 85-90% signal strength, with 9% noise, and it was not adjacent to the channels of the other wireless networks in my apartment complex. Yet, as it is, I am able to get online with the TC, it will last for approximately 10 seconds, and then the internet stalls out. TC stays green, signal strength is at maximum bars, yet no internet. Safari will say "Unable to open webpage because of no internet" and will ask to do a Network Diagnostic test. If I click on it, it shows Airport, Airport Settings, and Network Settings as being green. ISP, Internet, and Server are red. It will go through the diagnostic process and about 10 seconds later, will say "Your internet is configured correctly and working properly." Then if I close out of that, go to Safari, my internet is magically working again! ... For 10 seconds. Then I get the Network Diagnostic tool, and this becomes a cycle that goes into perpetuity and becomes very, very frustrating.
I called AppleCare about my other computer issues (dead black screen, wonky keyboard, weird AirPort issues with TC, randomly shutting down, etc.) They recommended a logic board replacement. So I sent it in for service and got it back Thursday with a new logic board. It still displays some weird symptoms, but the AirPort/TC issue is still just as terrible as ever. Even worse, it wouldn't back up at all, it would instantly fail. Called AppleCare again, went through creating a new user to see if the problem replicated there (it did), and was then transferred to a very helpful guy in the Wireless group who had me go through, delete all my preference files for networking/TC in the library, restart, and re-create a wireless network. It worked BEAUTIFULLY. It did another backup, and this time it did another complete backup. It took 5 hours and worked without a hitch. Went to bed last night and put the computer in sleep mode.
Woke up this morning... and we're back to Square One. I get 10 seconds of internet and that's it. I finally got so fed up that I'm now using ethernet because I cannot, for the life of me, get Time Capsule to work. I went through and removed all network preferences again, restored the TC to factory settings, and get 10 seconds of internet time before it croaks. If I turn AirPort off, then turn it back on, it automatically rejoins my TC network and internet works... for 10 seconds.
Called AppleCare again, did a hardware test, and everything shows as normal (even though my computer still shuts off randomly). Was told to try and see how it connects to other networks (it's mostly fine, but signal strength is weak as usual, and drops off a lot, mostly due to the metal casing I'm assuming). Was told that the logic board might need re-replacing to see if it comes with a stronger "System Management Controller" that could send more power to the AirPort card or a new AirPort card or both.
Sorry for this long melodrama! I hope I've explained it well enough that someone might know of something I have missed. I'm really not wanting to call AppleCare again, I'm sure they're tired of hearing me. I've had enough issues with my MBP, without having to add the Time Capsule to the mix. I'm hoping it's something minor.

Talked again with AppleCare... they think my TC needs replacement.

No internet on time capsule

I am having problems with my time capsule and WiFi. I had previously set it up and everything was a-ok. Recently we had to move out of the house while there waswork being done on the floors. My guess is everything was unplugged and re-plugged. Now the wifi doesn't work and the time capsule is acting up.
So time cap is connemy thing cted to the modem thru Ethernet (wire seems fine as it functions if I just use a dlink router, which is now my back up system for wifi). The time cap seems fine, has a steady green light. On the comp (which is running on leopard) i can see the time cap. I can also see the wifi signal which is strong but nothing can connect to the internet. It keeps saying connection is slow, which not the case on dlink. So far I have ruled out damaged wires, probe with modem. I know its the time cap that is the prob but can't seem to figure out why or what.
Any guesses?

Reset to factory and start over..
Make sure you set the names to all short, no spaces and pure alphanumeric. Include a different name for 2.4ghz and 5ghz so you can force things to band of your choice.
Make sure the TC is in the right mode.. ie with a modem.. it is router.. and with an existing router it is bridged.
Make sure you create a wireless network.. not extend.
If you still have no luck use fixed wireless channels.

Very slow transfer to Time Capsule (Ethernet)

I am trying to transfer 80 gb to my Time Capsule (Ethernet) but transfer is very slow (100 kb/s). How can I fix it?

Plug the TC into the Computer by ethernet and make sure the computer shows the link is running at gigabit.. if not replace the cable.
Turn off wireless.. there should be only one data path.. ethernet.
Turn IPv6 to link local only in the computer network setup for ethernet.

Unable to connect to internet using time capsule

Over the last couple of days I have run into a peculiar problem. I am able to connect to the internet when I connect the ethernet cable directly to my computer. Now when I use time capsule to connect wirelessly, the connection either does not get established or if it gets established fails after a few mins and I am unable to browse the internet. I have noticed this problem especially after Mac OSX 10.6.3 update. I did not have this issue earlier. I am not sure if this is the root cause but would surely like some help.

This behavior may indicate that you are picking up wireless interference from cordless phones, another wireless network, security system or other electrical device. It's hard to pinpoint the exact cause.
Suggest that you start by downloading iStumbler and using the application to display your signal strength and noise on your network. What values do you see for each of these?
Also look at any other networks to see if they might be using the same channel or an adjacent channel as your wireless network. If so, change the channel on your wireless network so that it is as far away as possible from other networks.
If you have cordless phones, turn them all off for at least an hour when you can to see if your network performance improves.
Interference robustness often does more harm than good. Try turning it off. However, if you find that your network performs better with it on, that is an almost sure sign that wireless interference is occurring on your network.
You won't be able to do anything about cordless phones at your neighbors (my neighbor...across the street...can knock me off my wireless network if he is in his front yard with his phone and it rings). Users far underestimate the effect that cordless phones have on their wireless networks.
Post back with your findings when you have tried a few things.

Slow Internet off Time Capsule?

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