Slow Internet On 21.5 Inch 3.20GHz Intel Core i3
We bought another new iMac yesterday - a 21.5 Inch 3.20GHz Intel Core i3, to replace a 17-inch iMac G5 1.8 GHz (always a dream to work with but the screen was starting to fail). Updated the brand new iMac to 10.6.4 and every update listed. While downloading the software updates from Apple, we noticed that the Internet connection was about half as fast as the Power Mac G5, downloads very slow, taking forever. After finally installing all the updates, tried browsing the Internet and same thing - very, very slow performance. No wireless connection - just through an ADSL modem and D-Link Router which has been in use for years. When plugging the old iMac G5 back in, browsing the Internet on that machine is twice as fast.
Why would a brand new 21.5 Inch 3.20GHz Intel Core i3 have half the speed of the 6-year old iMac G5 when accessing the Internet? Happens on both Safari and Firefox (latest versions). We also have a 27-Inch iMac 2.66GHz Intel Core i5 which is lightning fast on the Internet. Is there something wrong with the ethernet cards in these new iMac 21.5 inch models? Perhaps settings we need to adjust? Or just a defective unit? Interestingly, the display model in the store where we bought ours from was also having the same problem - slow Internet. Thought it was just the store's wireless connection. Didn't dawn on me until now.
Hi, are you talking about Wireless connections?
You could reboot your Modem & Wireless Router, Reset your Network & Channel selection-> try Channel 10 as opposed to Auto..
Delete the existing Networks from your new Mac, Drag the internet configpriv.plist (Library/Preferences) to your Desktop (Trash after Reboot & resetting your Internet)-- Reboot & reset up your network details on the new Mac.....
Other than that Return it & get a Replacement, check the Replacement out in the Store..L
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Problem description:
slow internet
EtreCheck version: 2.1.1 (104)
Report generated December 7, 2014 at 11:48:41 AM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:33:48
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
candyland! (disk0s2) / : 249.20 GB (157.32 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases
[not loaded] com.kaspersky.kext.kimul.40 (40) [Support]
/System/Library/Extensions
[not loaded] com.jft.driver.PdaNetDrv (1.0.64) [Support]
[not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist [Details]
Launch Agents: ℹ️
[invalid?] com.examsoft.softest.plist [Support]
[not loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.kaspersky.kav.gui.plist [Support]
[not loaded] com.kodak.BonjourAgent.plist [Support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Support]
[not loaded] com.examsoft.softest.service.plist [Support]
[not loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.kaspersky.kav.plist [Support]
[invalid?] com.kaspersky.klnagent.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[not loaded] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Messages Application (/Applications/Messages.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
StatusMenu Application (/Incompatible Software/StatusMenu.app)
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
net.juniper.DSSafariExtensions: Version: Unknown [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
1% ps
0% identityservicesd
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
202 MB Google Chrome
150 MB com.apple.IconServicesAgent
116 MB Finder
107 MB Google Chrome Helper
64 MB CalendarAgent
Virtual Memory Information: ℹ️
696 MB Free RAM
2.02 GB Active RAM
875 MB Inactive RAM
434 MB Wired RAM
756 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 11:15:30 AM Self test - passedThanks for your help. I hope I performed it correctly...
Start time: 22:17:47 12/07/14
Model Identifier: MacBookPro7,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 10:00
Battery
Condition: Service Battery
SATA
Hitachi HTS545025B9SA02
SMC
ReadKey for key ALP0 failed with SMC error code 0xb7.
ReadKey for key ALP1 failed with SMC error code 0xb7.
ReadKey for key BILO failed with SMC error code 0xb7.
ReadKey for key LEID failed with SMC error code 0xb7.
Log
Dec 2 18:46:23 PM notification timeout (pid 176, Messages)
Dec 2 18:46:23 PM notification timeout (pid 176, Messages)
Dec 2 20:06:33 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 6 seconds
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Dec 2 22:27:08 com.google.GoogleContactSyncAgent: Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
Dec 2 22:27:08 com.google.GoogleContactSyncAgent: Job failed to exec(3) for weird reason: 2
Dec 3 08:20:27 com.apple.aslmanager: Throttling respawn: Will start in 2 seconds
Dec 3 21:58:00 process Preview[1007] caught causing excessive wakeups. Observed wakeups rate (per sec): 268; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 59312
Dec 4 15:07:20 process iPhoto[2606] caught causing excessive wakeups. Observed wakeups rate (per sec): 164; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76390
Dec 4 17:55:02 AppleUSBMultitouchDriver::validateChecksum - 512-byte packet checksum is incorrect (expected 0x65b3, checksum bytes were 0xdead)
Dec 4 23:14:29 process Preview[5631] caught causing excessive wakeups. Observed wakeups rate (per sec): 343; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45001
Dec 5 08:24:31 process PrinterProxy[5795] caught causing excessive wakeups. Observed wakeups rate (per sec): 487; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45031
Dec 5 09:16:48 process Preview[5748] caught causing excessive wakeups. Observed wakeups rate (per sec): 233; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 77076
Dec 5 10:55:33 process iPhoto[7490] thread 380045 caught burning CPU! It used more than 50% CPU (Actual recent usage: 50%) over 180 seconds. thread lifetime cpu usage 90.054346 seconds, (75.332908 user, 14.721438 system) ledger info: balance: 90003591414 credit: 90003848700 debit: 257286 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 177153800158
Dec 5 19:14:16 MacAuthEvent en1 Auth result for: 14:cf:e2:b9:9d:60 Auth timed out
Dec 5 20:50:49 . While not abnormal for debuggers, this increases system memory footprint until the target exits.
Dec 7 11:05:36 process CIJScannerRegist[262] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Dec 7 11:13:23 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 7 seconds
Dec 7 11:19:56 com.apple.quicklook.satellite.UUID: Throttling respawn: Will start in 8 seconds
Dec 7 11:59:12 com.apple.PackageKit.InstallStatus: Throttling respawn: Will start in 5 seconds
Dec 7 12:18:54 process taskgated[13] caught causing excessive wakeups. Observed wakeups rate (per sec): 1426; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45010
Dec 7 12:24:17 process WindowServer[124] caught causing excessive wakeups. Observed wakeups rate (per sec): 159; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45060
Dec 7 16:59:38 com.google.GoogleContactSyncAgent: Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
Dec 7 16:59:38 com.google.GoogleContactSyncAgent: Job failed to exec(3) for weird reason: 2
Dec 7 17:06:44 process Preview[702] caught causing excessive wakeups. Observed wakeups rate (per sec): 179; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45011
kexts
com.apple.GeForceTesla (8.2.4)
com.jft.driver.PdaNetDrv (1.0.64)
com.kaspersky.kext.kimul.40 (40)
Daemons
com.apple.audio.InfoHelper
com.apple.coremedia.videodecoder
com.apple.audio.ComponentHelper
com.apple.security.pboxd
com.apple.CGXPCServicesAgent
com.apple.audio.SandboxHelper
com.apple.appkit.xpc.documentPopoverViewService
com.apple.WebKit.Databases
com.apple.twitter.xpc
com.apple.facebook.xpc
com.apple.tencentweibo.xpc
com.apple.linkedin.xpc
com.apple.weibo.xpc
com.apple.accounts.dom
com.apple.Localization.SetDefaultsService
com.apple.systemadministration.writeconfig
com.apple.SafariServices
com.apple.lakitu
com.apple.internetaccounts
com.apple.iCloudHelper
com.apple.imfoundation.IMRemoteURLConnectionAgent
com.apple.geod
com.apple.iTunesLibraryService
com.apple.Preview.TrustedBookmarksService
com.apple.SceneKit.C3DColladaResourcesCoordinator
com.apple.imtransferservices.IMTransferAgent
com.apple.NotesMigratorService
com.apple.MapRenderingService
com.apple.ichat.BuddyPictureService
com.apple.PassXPCService
com.apple.CharacterPicker.FileService
com.apple.ichat.TranscriptRenderingService
com.apple.DownloadFolderImporter
com.apple.MailMigratorService
com.apple.MailServiceAgent
com.apple.WeatherKitService
com.apple.imdpersistence.IMDPersistenceAgent
com.apple.imtranscoding.IMTranscoderAgent
com.apple.imdmessageservices.IMDMessageServicesAgent
com.apple.ShareKitHelper
com.apple.dock.ecti
com.apple.dock.extra
com.apple.systemuiserver.scriptrunner
com.apple.IASUtilities.IASCloudConfigHelper
org.postfix.master
org.ntp.ntpd
org.cups.cupsd
com.vix.cron
com.apple.wwand
com.apple.wifid
com.apple.wdhelper
com.apple.warmd
com.apple.vsdbutil
com.apple.var-db-dslocal-backup
com.apple.UserNotificationCenter
com.apple.UserEventAgent-System
com.apple.usbd
com.apple.unmountassistant.sysagent
com.apple.uninstalld
com.apple.ucupdate.plist
com.apple.systemstatsd
com.apple.systemstats.daily
com.apple.systemstats.analysis
com.apple.systempreferences.install
com.apple.systemkeychain
com.apple.sysmond
com.apple.suhelperd
com.apple.SubmitDiagInfo.Root
com.apple.statd.notify
com.apple.stackshot
com.apple.spindump_symbolicator
com.apple.spindump
com.apple.softwareupdated
com.apple.softwareupdatecheck.initial
com.apple.snhelper
com.apple.smb.preferences
com.apple.sleepservicesd
com.apple.shutdown_monitor
com.apple.sessionlogoutd
com.apple.ServerPerfLog
com.apple.ServerPerfLog.aslmanager
com.apple.security.syspolicy
com.apple.scsid
com.apple.rpcbind
com.apple.RFBEventHelper
com.apple.revisiond
com.apple.ReportPanicService
com.apple.RemotePairTool
com.apple.RemoteDesktop.PrivilegeProxy
com.apple.racoon
com.apple.printtool.daemon
com.apple.preferences.timezone.auto
com.apple.preferences.timezone.admintool
com.apple.platform.ptmd
com.apple.pfd
com.apple.pfctl
com.apple.periodic-weekly
com.apple.periodic-monthly
com.apple.periodic-daily
com.apple.PCIELaneConfigTool
com.apple.pacemaker
com.apple.opendirectoryd
com.apple.noticeboard.state
com.apple.nis.ypbind
com.apple.nfsd
com.apple.nfsconf
com.apple.newsyslog
com.apple.netbiosd
com.apple.msrpc.wkssvc
com.apple.msrpc.srvsvc
com.apple.msrpc.netlogon
com.apple.msrpc.mdssvc
com.apple.msrpc.lsarpc
com.apple.metadata.mds.spindump
com.apple.metadata.mds.scan
com.apple.metadata.mds
com.apple.metadata.mds.index
com.apple.mdmclient.daemon
com.apple.mbicloudsetupd
com.apple.ManagedClient
com.apple.ManagedClient.enroll
com.apple.ManagedClient.cloudconfigurationd
com.apple.logsyswritesd
com.apple.logkextloadsd
com.apple.loginwindow
com.apple.loginwindow.LFVTracer
com.apple.logind
com.apple.lockd
com.apple.laterscheduler
com.apple.Kerberos.kpasswdd
com.apple.Kerberos.kdc
com.apple.Kerberos.kcm
com.apple.Kerberos.kadmind
com.apple.Kerberos.digest-service
com.apple.kcproxy
com.apple.IOBluetoothUSBDFU
com.apple.IOAccelMemoryInfoCollector
com.apple.IFCStart
com.apple.iconservicesd
com.apple.hdiejectd
com.apple.gssd
com.apple.fseventsd
com.apple.emond
com.apple.emond.aslmanager
com.apple.dynamic_pager
com.apple.dvdplayback.setregion
com.apple.DumpPanic
com.apple.DumpGPURestart
com.apple.dspluginhelperd
com.apple.dpd
com.apple.DiagnosticReportCleanUpDaemon
com.apple.cvmsServ
com.apple.coresymbolicationd
com.apple.corestorage.corestoragehelperd
com.apple.corestorage.corestoraged
com.apple.coreservices.appleid.passwordcheck
com.apple.coreservices.appleevents
com.apple.configureLocalKDC
com.apple.cmio.VDCAssistant
com.apple.cmio.IIDCVideoAssistant
com.apple.cmio.AVCAssistant
com.apple.cmio.AppleCameraAssistant
com.apple.bsd.launchdadd
com.apple.bnepd
com.apple.bluetoothaudiod
com.apple.awacsd
com.apple.automountd
com.apple.autofsd
com.apple.auditd
com.apple.aslmanager
com.apple.applessdstatistics
com.apple.appleseed.fbahelperd
com.apple.AOSNotification
com.apple.AirPlayXPCHelper
com.microsoft.office.licensing.helper
com.kaspersky.klnagent
com.kaspersky.kav
com.google.keystone.daemon
com.examsoft.softest.service
com.adobe.fpsaud
Agents
com.apple.ZoomWindow
com.apple.wifi.WiFiKeychainProxy
com.apple.WebKit.PluginAgent
com.apple.warmd_agent
com.apple.VoiceOver
com.apple.UserNotificationCenterAgent
com.apple.usernoted
com.apple.UserEventAgent-Aqua
com.apple.USBAgent
com.apple.unmountassistant.useragent
com.apple.universalaccessd
com.apple.universalaccesscontrol
com.apple.universalaccessAuthWarn
com.apple.ubd
com.apple.TMHelperAgent.SetupOffer
com.apple.TMHelperAgent
com.apple.tiswitcher
com.apple.talagent
com.apple.SystemUIServer.agent
com.apple.syncservices.uihandler
com.apple.syncservices.SyncServer
com.apple.SubmitDiagInfo
com.apple.storeagent
com.apple.storehelper
com.apple.spindump_agent
com.apple.speech.synthesisserver
com.apple.speech.speechdatainstallerd
com.apple.speech.recognitionserver
com.apple.speech.feedbackservicesserver
com.apple.softwareupdate_notify_agent
com.apple.SocialPushAgent
com.apple.soagent
com.apple.sharingd
com.apple.ServiceManagement.LoginItems
com.apple.security.keychain-circle-notification
com.apple.security.DiskUnmountWatcher
com.apple.scrod
com.apple.screensharing.MessagesAgent
com.apple.screensharing.agent
com.apple.ScreenReaderUIServer
com.apple.scopedbookmarksagent.xpc
com.apple.SafariNotificationAgent
com.apple.safaridavclient
com.apple.ReportPanic
com.apple.ReportGPURestart
com.apple.ReportCrash.Self
com.apple.ReportCrash
com.apple.RemoteDesktop.agent
com.apple.reclaimspace
com.apple.recentsd
com.apple.rcd
com.apple.quicklook.ui.helper
com.apple.quicklook
com.apple.quicklook.config
com.apple.quicklook.32bit
com.apple.PubSub.Agent
com.apple.printuitool.agent
com.apple.printtool.agent
com.apple.pictd
com.apple.PCIESlotCheck
com.apple.pbs
com.apple.PackageKit.InstallStatus
com.apple.nsnetworkd
com.apple.notificationcenterui.agent
com.apple.noticeboard.agent
com.apple.midiserver
com.apple.metadata.mdwrite
com.apple.mdmclient.cloudconfig.agent
com.apple.mdmclient.agent
com.apple.maspushagent
com.apple.Maps.mapspushd
com.apple.ManagedClient.agent
com.apple.lookupd
com.apple.locationmenu
com.apple.librariand
com.apple.lateragent
com.apple.java.updateSharing
com.apple.java.InstallOnDemandAgent
com.apple.isst
com.apple.IMLoggingAgent
com.apple.imagent
com.apple.identityservicesd
com.apple.icloud.AOSNotificationAgent
com.apple.icbaccountsd
com.apple.helpd
com.apple.gamed
com.apple.FTCleanup
com.apple.ATS.FontValidatorConduit
com.apple.ATS.FontValidator
com.apple.FontRegistryUIAgent
com.apple.Finder
com.apple.EscrowSecurityAlert
com.apple.dt.CommandLineTools.installondemand
com.apple.Dock.agent
com.apple.DiskArbitrationAgent
com.apple.DiagnosticReportCleanUpAgent
com.apple.csuseragent
com.apple.coreservices.uiagent
com.apple.coreservices.appleid.authentication
com.apple.CoreLocationAgent
com.apple.cookied
com.apple.ContainerRepairAgent
com.apple.cmfsyncagent
com.apple.cfnetwork.cfnetworkagent
com.apple.cfnetwork.AuthBrokerAgent
com.apple.CalendarAgentLauncher
com.apple.CalendarAgent
com.apple.btsa
com.apple.bookstoreagent
com.apple.bluetoothUIServer
com.apple.BezelUIServer
com.apple.avrcpAgent
com.apple.AssistiveControl
com.apple.assistantd
com.apple.assistant_service
com.apple.apsctl
com.apple.appstoreupdateagent
com.apple.appleseed.seedusaged
com.apple.AOSPushRelay
com.apple.aos.migrate
com.apple.AirPortBaseStationAgent
com.apple.AirPlayUIAgent
com.apple.AddressBook.SourceSync
com.apple.AddressBook.AssistantService
com.apple.AddressBook.abd
com.apple.accountsd
com.kodak.BonjourAgent
com.kaspersky.kav.gui
com.google.keystone.system.agent
com.examsoft.softest
com.google.GoogleContactSyncAgent
com.apple.mdworker.32bit.UUID
com.apple.mdworker.shared.UUID
com.apple.xmigrationhelper.user
com.apple.syncdefaultsd
com.apple.sbd
com.apple.pluginkit.pkd
com.apple.metadata.mdflagwriter
com.apple.mdworker.sizing
com.apple.mdworker.single
com.apple.mdworker.shared
com.apple.mdworker.mail
com.apple.mdworker.lsb
com.apple.mdworker.isolation
com.apple.mdworker.bundles
com.apple.mdworker.32bit
com.apple.mbpluginhost.user
com.apple.mbloginhelper.user
com.apple.KerberosHelper.LKDCHelper
com.apple.FileSyncAgent.PHD
com.apple.cvmsCompAgent_x86_64_1
com.apple.cvmsCompAgent_x86_64
com.apple.cvmsCompAgent_i386_1
com.apple.cvmsCompAgent_i386
Bundles
/System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle
- com.apple.SecurityAgentPlugin.HomeDirMechanism
/System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle
- com.apple.KerberosAgent
/System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle
- com.apple.securityAgentPlugins.loginwindowUI
/System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle
- com.apple.securityAgentPlugin.MCXMechanism
/System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle
- com.apple.PKINITMechanism
/System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle
- com.apple.securityAgentPlugin.RestartAuthorization
/System/Library/Extensions/AMDRadeonVADriver.bundle
- N/A
/System/Library/Extensions/AMDRadeonX3000.kext
- com.apple.AMDRadeonX3000
/System/Library/Extensions/AMDRadeonX3000GLDriver.bundle
- com.apple.AMDRadeonX3000GLDriver
/System/Library/Extensions/AMDRadeonX4000.kext
- com.apple.AMDRadeonX4000
/System/Library/Extensions/AMDRadeonX4000GLDriver.bundle
- com.apple.AMDRadeonX4000GLDriver
/System/Library/Extensions/AppleIntelHD3000Graphics.kext
- com.apple.driver.AppleIntelHD3000Graphics
/System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin
- com.apple.driver.AppleIntelHD3000GraphicsGA
/System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle
- com.apple.driver.AppleIntelHD3000GraphicsGLDriver
/System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle
- com.apple.AppleIntelHD3000GraphicsVADriver
/System/Library/Extensions/AppleIntelHD4000Graphics.kext
- com.apple.driver.AppleIntelHD4000Graphics
/System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle
- com.apple.driver.AppleIntelHD4000GraphicsGLDriver
/System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle
- com.apple.AppleIntelHD4000GraphicsVADriver
/System/Library/Extensions/AppleIntelHD5000Graphics.kext
- com.apple.driver.AppleIntelHD5000Graphics
/System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle
- com.apple.driver.AppleIntelHD5000GraphicsGLDriver
/System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle
- com.apple.AppleIntelHD5000GraphicsVADriver
/System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle
- com.apple.driver.AppleIntelHDGraphicsGLDriver
/System/Library/Extensions/AppleIntelHSWVA.bundle
- com.apple.AppleIntelHSWFBVA
/System/Library/Extensions/AppleIntelIVBVA.bundle
- com.apple.AppleIntelIVBFBVA
/System/Library/Extensions/ATIRadeonX2000.kext
- com.apple.ATIRadeonX2000
/System/Library/Extensions/ATIRadeonX2000GA.plugin
- com.apple.ATIRadeonX2000GA
/System/Library/Extensions/ATIRadeonX2000GLDriver.bundle
- com.apple.ATIRadeonX2000GLDriver
/System/Library/Extensions/ATIRadeonX2000VADriver.bundle
- com.apple.ATIRadeonX2000VADriver
/System/Library/Extensions/EPSONUSBPrintClass.kext
- com.epson.print.kext.USBPrintClass
/System/Library/Extensions/GeForce.kext
- com.apple.GeForce
/System/Library/Extensions/GeForceGA.plugin
- com.apple.GeForceGA
/System/Library/Extensions/GeForceGLDriver.bundle
- com.apple.GeForceGLDriver
/System/Library/Extensions/GeForceTesla.kext
- com.apple.GeForceTesla
/System/Library/Extensions/GeForceTeslaGLDriver.bundle
- com.apple.GeForceTeslaGLDriver
/System/Library/Extensions/GeForceTeslaVADriver.bundle
- com.apple.GeForceTeslaVADriver
/System/Library/Extensions/GeForceVADriver.bundle
- com.apple.GeForceVADriver
/System/Library/Extensions/hp_designjet_series.kext
- com.hp.print.hpio.Designjet.kext
/System/Library/Extensions/hp_Deskjet_io_enabler.kext
- com.hp.print.hpio.Deskjet.kext
/System/Library/Extensions/hp_fax_io.kext
- com.hp.kext.hp-fax-io
/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
- com.hp.print.hpio.Inkjet1.kext
/System/Library/Extensions/hp_Inkjet2_io_enabler.kext
- com.hp.print.hpio.Inkjet2.kext
/System/Library/Extensions/hp_Inkjet3_io_enabler.kext
- com.hp.print.hpio.Inkjet3.kext
/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
- com.hp.print.hpio.Inkjet4.kext
/System/Library/Extensions/hp_Inkjet5_io_enabler.kext
- com.hp.print.hpio.Inkjet5.kext
/System/Library/Extensions/hp_Inkjet7_io_enabler.kext
- com.hp.print.hpio.inkjet7.kext
/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
- com.hp.print.hpio.inkjet8.kext
/System/Library/Extensions/hp_Inkjet_io_enabler.kext
- com.hp.print.hpio.Inkjet.kext
/System/Library/Extensions/hp_io_printerclassdriver_enabler.kext
- com.hp.hpio.hp_io_printerclassdriver_enabler
/System/Library/Extensions/hp_Laserjet_io_enabler.kext
- com.hp.print.hpio.Laserjet.kext
/System/Library/Extensions/hp_Officejet_io_enabler.kext
- com.hp.print.hpio.Officejet.kext
/System/Library/Extensions/hp_Photosmart_io_enabler.kext
- com.hp.print.hpio.Photosmart.kext
/System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext
- com.hp.print.hpio.PhotosmartPro.kext
/System/Library/Extensions/hp_qc_io_enabler.kext
- com.hp.hpio.hp_psa530_630_io_enabler
/System/Library/Extensions/iavkfs.kext
- com.pctools.iantivirus.kfs
/System/Library/Extensions/klif.kext
- com.kaspersky.kext.klif
/System/Library/Extensions/LexmarkUSBMerge.kext
- com.lexmark.print.usbmerge
/System/Library/Extensions/PdaNetDrv.kext
- com.jft.driver.PdaNetDrv
/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
- info.emagic.driver.unitor
/Library/Audio/Plug-Ins/HAL/AirPlay.driver
- com.apple.audio.AirTunesHALPlugin
/Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver
- com.apple.audio.AppleAVBAudio
/Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver
- com.apple.audio.BluetoothAudioPlugIn
/Library/Audio/Plug-Ins/HAL/iSightAudio.driver
- com.apple.iSightAudio
/Library/CoreMediaIO/Plug-Ins/DAL/AppleCamera.plugin
- com.apple.cmio.DAL.AppleCamera
/Library/CoreMediaIO/Plug-Ins/FCP-DAL/AppleCamera.plugin
- com.apple.cmio.FCP-DAL.AppleCamera
/Library/Extensions/hp_io_enabler_compound.kext
- com.hp.kext.io.enabler.compound
/Library/Internet Plug-Ins/Default Browser.plugin
- com.apple.DefaultBrowser.PlugIn
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin
- net.juniper.DSSafariExtensions.plugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Internet Plug-Ins/Quartz Composer.webplugin
- com.apple.QuartzComposer.webplugin
/Library/Internet Plug-Ins/QuickTime Plugin.plugin
- N/A
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin
- N/A
/Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle
- com.apple.QuartzComposer.iTunesPlugIn
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/QuickTime/AppleMPEG2Codec.component
- com.apple.AppleMPEG2Codec
/Library/Spotlight/GBSpotlightImporter.mdimporter
- com.apple.garageband.spotlightimporter
/Library/Spotlight/iBooksAuthor.mdimporter
- com.apple.MDImporter.iBooksAuthor
/Library/Spotlight/iWork.mdimporter
- com.apple.MDImporter.iWork
/Library/Spotlight/Microsoft Office.mdimporter
- com.microsoft.MDImporter.Office
/Library/Widgets/Network Connect.wdgt
- net.juniper.widget.NetworkConnect
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
dylibs
/usr/lib/dtrace/libdtrace_dyld.dylib
/usr/lib/libgmalloc.B.dylib
/usr/lib/libruby.2.0.0.dylib
/usr/lib/libXplugin.1.dylib
Contents of /Library/LaunchAgents/com.examsoft.softest.plist (checksum 574561436)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Umask</key>
<integer>0</integer>
<key>Label</key>
<string>com.examsoft.softest</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/SofTest.app/Contents/MacOS/SofTest</string>
<string>-launchd</string>
</array>
<key>QueueDirectories</key>
<array>
<string>/Library/Application Support/SofTest/.q</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.kaspersky.kav.gui.plist (checksum 1232431501)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.kaspersky.kav.gui</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>-a</string>
<string>Kaspersky Anti-Virus For Mac.app</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>ServiceIPC</key>
<false/>
<key>WatchPaths</key>
<array>
<string>/Library/Application Support/Kaspersky Lab/KAV/kickstart_gui</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist (checksum 2625351456)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Kodak Version</key>
<string>7.1.6.10</string>
<key>Label</key>
<string>com.kodak.BonjourAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>
</array>
<key>ServiceIPC</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.examsoft.softest.service.plist (checksum 1932046632)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>StandardOutPath</key>
<string>/Library/Application Support/SofTest/.svclog</string>
<key>StandardErrorPath</key>
<string>/Library/Application Support/SofTest/.svcerr</string>
<key>Label</key>
<string>com.examsoft.softest.service</string>
<key>OnDemand</key>
<false/>
<key>RunAtLoad</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/SofTest/Service</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.kaspersky.kav.plist (checksum 359851999)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.kaspersky.kav</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav</string>
<string>-r</string>
<string>-bl</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>ServiceIPC</key>
<false/>
<key>StandardErrorPath</key>
<string>/var/log/kav_daemon_stderr.log</string>
<key>StandardOutPath</key>
<string>/var/log/kav_daemon_stdout.log</string>
<key>WatchPaths</key>
<array>
<string>/Library/Application Support/Kaspersky Lab/KAV/kickstart</string>
</array>
</dict>
...and 1 more line(s)
Contents of Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist (checksum 2194185065)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.GoogleContactSyncAgent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/ A/Resources/gconsync</string>
<string>--sync</string>
<string>com.google.ContactSync</string>
<string>--periodic</string>
</array>
<key>StartInterval</key>
<integer>3600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist (checksum 2341501659)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.spotify.webhelper</string>
<key>KeepAlive</key>
<dict>
<key>NetworkState</key>
<true/>
</dict>
<key>RunAtLoad</key>
<true/>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
<key>SpotifyPath</key>
<string>/Applications/Spotify.app</string></dict>
</plist>
Global login items
/Library/Application Support/WDSmartWare/StatusMenu.app
Font issues: 42
DNS: 209.18.47.61 (static)
User login items
iTunesHelper
- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Dropbox
- missing value
Spotify
- missing value
Messages
- /Applications/Messages.app
Google Chrome
- /Applications/Google Chrome.app
iAntiVirus
- /Applications/iAntiVirus.app
StatusMenu
- /Incompatible Software/StatusMenu.app
Widgets
iCal
Restricted files: 1015
Lockfiles: 1
Elapsed time (s): 395 -
Hey everyone,
My macbook air is just over a month old and has been working great until this week.
Weird things...
Firstly. I turned it on one day and it came up with an error saying my ip adress has been used by another device
Secondly. Random screen saver comes on when i have not changed any settings
FInally. My internet is ridiculously slow. The internet pages need to be refreshed constantly and half the time load after 10 mins or not at all.
My wifi is connected to my iphone which i have been using as internet as the speeds on that are not affectd.
I change my DNS to 8.8.8.8 and did not allow ipv6 with a restart and cleared cache like other forums recommended. Still did nothing but here is an etrecheck report.
Hardware Information:
MacBook Air (13-inch, Mid 2013)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 2 days 2:21:16
Disk Information:
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 120.47 GB (52.45 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader 32.03 GB
DIGI CAMERA (disk2s1) /Volumes/DIGI CAMERA: 32.02 GB (31 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.67)
Problem System Launch Daemons:
[System] de.novamedia.nmnetmgrd.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] de.novamedia.VodafoneDeviceObserver.plist 3rd-Party support link
User Launch Agents:
User Login Items:
iTunesHelper
uTorrent
Vodafone Mobile Broadband
VMCStatusMenu
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
DivX Converter: Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
6% uTorrent
3% Safari
2% WindowServer
1% Dock
1% Vodafone Mobile Broadband
Top Processes by Memory:
164 MB Mail
131 MB com.apple.IconServicesAgent
127 MB Safari
102 MB QuickTime Player
98 MB WindowServer
Virtual Memory Information:
705 MB Free RAM
1.77 GB Active RAM
948 MB Inactive RAM
625 MB Wired RAM
603 MB Page-ins
0 B Page-outsTamara wrote:
I'd also suggest checking to see if you're in Airplane Mode (under Settings).
Or looking in the upper left of the screen for an airplane icon. -
MacBook Pro 15-inch, Mid 2010 2.4 GHz Intel Core i5 with Mavericks is very slow
Hi everybody,
i have already seen this discussion (https://discussions.apple.com/message/24018625#24018625) started by campitor and allegedly solved by arthur but only for campitor's concrete case and already closed. Therefore I have made the same checkup with Etrecheck (see below). It would be really great to solve this problem because I need my mac for work and I am getting really desperate: it's just too slow for effective working. I am really desperate and really thankful for any kind of hint or help that could bring back my machine to normal workable speed.
cheers,
Cris
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 3 days 10:27:10
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (117.43 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.taoeffect.ispy.kext (2.0.1)
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.taoeffect.ispyd.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.taoeffect.EspionageHelper.plist 3rd-Party support link
User Login Items:
Dropbox Encore
Caffeine
Google Drive
CleanMyDrive
Dropbox
WiSpy
Sync Folders Pro
Satellite Eyes
PomodoroApp
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Hazel 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources
Adobe AIR Updater: Version: 3.3 - SDK 10.5 3rd-Party support link
Template: Version: 3.3 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.0 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Adobe AIR Application Installer: Version: 3.3 - SDK 10.5 3rd-Party support link
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
TomTomHOMERunner: Version: 2.9.7.2119 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/iWork '09
MetaZ: Version: 1.0a13 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 187.92 GB
Destinations:
Cristobals TC data [Network] (Last used)
Total size: 2
Total number of backups: 30
Oldest backup: 2013-09-18 10:32:44 +0000
Last backup: 2014-01-26 18:21:05 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% cookied
4% com.apple.WebKit.Networking
4% WindowServer
2% Safari
1% EtreCheck
Top Processes by Memory:
172 MB Safari
115 MB mds_stores
100 MB com.apple.WebKit.WebContent
74 MB MenuTab for Facebook
41 MB WindowServer
Virtual Memory Information:
199 MB Free RAM
868 MB Active RAM
608 MB Inactive RAM
962 MB Wired RAM
4.21 GB Page-ins
332 MB Page-outsHey Cris from London,
I would try out the recommended steps in the following link:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Let us know if any of the steps within resolved the issue.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
My Computer is running slow, please help 15-inch, Mid 2012 2.3 GHz Intel Core i7
Do i have a virus? so i need to get more ram? what should i do??
Problem description:
My computer is running slow, why?
EtreCheck version: 2.0.6 (91)
Report generated October 28, 2014 at 10:39:06 PM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 4 days 1:10:48
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (257.95 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist Support
[running] com.hp.productresearch.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TuneupMyMac Application (/Applications/TuneupMyMac.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ℹ️
Searchme
SlickSavings
Amazon Shopping Assistant
Ebay Shopping Assistant
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
6% Safari
4% PluginProcess
1% hidd
1% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
236 MB Safari
86 MB PluginProcess
64 MB WindowServer
52 MB com.apple.WebKit.Networking
39 MB softwareupdated
Virtual Memory Information: ℹ️
59 MB Free RAM
1.63 GB Active RAM
1.65 GB Inactive RAM
732 MB Wired RAM
1.27 GB Page-ins
25 MB Page-outsOk I have done this, i hope i did it right and ill see if its working any better,
EtreCheck version: 2.0.6 (91)
Report generated October 29, 2014 at 7:07:14 PM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:52
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (266.64 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist Support
[running] com.hp.productresearch.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% com.apple.WebKit.WebContent
2% WindowServer
1% Safari
1% identityservicesd
1% fontd
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
159 MB Safari
112 MB mds_stores
82 MB ocspd
56 MB WindowServer
Virtual Memory Information: ℹ️
1.69 GB Free RAM
1.60 GB Active RAM
320 MB Inactive RAM
673 MB Wired RAM
338 MB Page-ins
0 B Page-outs
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