Slow internet speed compared to iBook on same Airport Xpress

Have had this problem off and on for a year. There are times when browsing the internet that the iMac simply will not go. It sticks while trying to load a website and is generally sloooowwwww. Four year old iBook on the same wireless system (airport xpress) hums along a great speed. Any reason why this would be? As far as I know all the settings are the same on both machines. One other thing, the iMac seems to drop the network occassionally and takes two or three tries to connect once it drops.
It's primarily my kid's computer and there's nothing worse than hearing them scream from the basement to "come fix this thing!".
Could use some help.
Thanks

Signal strength is "full" four bars. I had reception problems back in 2005 when I bought the iMac. It is no more than 9 feet from the airport xpress in the basement. The iBook is one floor above and as noted never has reception problems and speed is FAST. I do have cordless phones but they are 5.8ghz not 2.4. Shouldn't be interference from that.
I thought it might be something other than the network so I backed up my info (not much there since it's the kids) and did a clean install this morning. Now I'm having the same problems as when I bought the unit... can get connection to the APXP at all. This has happened off and on since purchase. Have read some threads about reseating the airport card(it was pre-installed). I might go that route as it does seem to be a network not a software problem. Have never cracked open a mac so I'm a bit aprehensive....
Before I go that route is there any other thing I should look at? I just went through all the settings for both and they are set up identically. Still no joining my home network.
Thanks,

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Slow internet speeds and dropping connection

hello, I am making this post on behalf of my dad, for a good few months (5-6 maybe even longer) we have been experiencing slow internet speeds and a dropping connection when ever the phone is picked up. when an incoming call is answered some or all devices connected to the internet drop out for a second then come back online, the connection does not completly disapear but causes any voice chat, streaming or gaming to disconect. We have BT wireless phones (not sure what exact type) which we have had for a few years. they are connected through an ADSL filter which as far i can remember has been there for years. We have a netgear DG834GT router which has also been there for a few years. I went onto its settings and got this information, not sure if its usefull or not.
System Up Time 42:18:47
ADSL Link
Downstream
Upstream
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1760 kbps
448 kbps
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13.1 db
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Download Speed
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0 Mbps
2 Mbps
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Download speedachieved during the test was - 1.24 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.76 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
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I hope this is enough information to figure out what is going on with it.

put everything back as it was and this is what it looks like now:
ADSL Link
Downstream
Upstream
Connection Speed
160 kbps
448 kbps
Line Attenuation
61.5 db
31.5 db
Noise Margin
19.9 db
12.0 db
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I have had FiOS internet for about four years and never questioned the speed 10/2, but I had it plugged into the router. On 3/4, I upgraded to TV FiOS/internet and phone bundle. I do not have my computer where the router is located now (downstairs) and I had asked them to move it upstairs, but left before they had done it. When I checked the speed (I guess the wireless speed since it is not plugged in to the router), it was 15.66/10 mbps. I ordered the 35/35 mbps speed bundle. I called Verizon and asked them about it and she checked the speed and said that it was "pretty good" considering it is wireless. What? I am not getting what I am paying for. Do I need a DSL filter on all the phone lines? Do I need a new router (I still have the old one)? I have read on the community here that everyone has called several times to get an answer to the slow internet speed problem. Does anyone have the 35/35 mbps speed plan and have it work at this speed? I might as well go down to the 15 or 25 plan if that speed is all I am every going to get......But maybe if I go down to 25 plan, I'll get 10 or 15...... I will continue to try and work with Verizon to get this solved. .Thanks for any help.

Sorry to hear we are losing your business. If there is anything that we can do please let us know
Anthony_VZ
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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Slow internet speed - terrible service

For the last 5 weeks I have been plagued with very slow internet speed. I have spent at least 4 hours on the phone with verizon techs. They always say that they will call back and never do. This is absolutely the worst service imaginable.

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
For example this what I saw when I was using Verizon
news.giganews.com
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Step two: Can you provide the Transceiver Statistics from your modem?
#3 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?
#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?
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Slow internet speed, being used by unknown websites

Hello all,
For about a month i have been experiencing slower internet speeds than usual. Contacted the isp and went through all the processes and there was not a problem at their end. I was advised to go to network utility and check how many processes there were, found out that there was too many to count.
It seems i have internet processes coming from my macbook ip address from uknown sources such as ookla.com etc. Now i have downloaded spyware programs for mac which have failed to find any viruses or spyware at all.
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Any help would be grateful.
Mark Lees

Yeah i have little snitch but it appears to not spot these websites, i can send you a screenie of the netstat screen
Then that would imply the only connections going out from your mac are from legitimate applications.
lots of things will engage outbound connections.
safari
firefox
itunes
spotify
and sites that you visit that have embedded video often host the video on other servers. So you would be suprised at how many socket connections you have at anyone time.
If you have little snitch look at the monitor window and it will show all the recent connections.
You could reset little snitch to default rules and then you will be prompted to allow or deny each new connection.

Slow Broadband Speed Compared to Windows PC on Same Network

I have 3 computers in my office connected to a cable modem with a maximum download speed of 5mbps. My cable modem is connected to an Airport Extreme base station with the latest firmware. Two computers access the internet using Airport. One is my G4 PowerBook and the other is an new IBM ThinkPad. The third computer is an older Bondi Blue iMac that's connected to the Airport through the Ethernet port.
When I do speed tests on either Mac, I get results that are almost half of the speed I'm seeing on the Windows PC. This is true for most of the speed test sites I try. My favorite site is Speakeasy so I can try different servers. On that site, both Macs show speeds around 1600 kbps while the PC shows speeds at 3400 or better. These computers are sitting side by side and getting full signal from the Airport. The iMac directly connected also shows speeds around 1600.
The PowerBook is running 10.4.3 while the iMac is running Panther.
I'm stumped because it can't be the Airport base station because it connects just fine to the PC. It can't be Tiger because the iMac is running Panther. It seems like it must be some setting somewhere in the OS. I did try installing Broadband Tuner but it had no effect so I uninstalled it. I've also tried installing the network modifications that were posted in one of the threads and that didn't do anything either.
Anyone have any ideas?

Michael,
Thanks again for your suggestions and offer to help. At this point, I think I'm throwing in the towel. I took my PowerBook to my other home which has internet service through a different ISP and uses a different cable modem. Without doing a thing, my computer connected to my Airport network there and was immediately running at speeds above 5,000 kbps. I think that pretty clearly demonstrates it's not a setting on my Mac but instead a problem with the cable service, modem or something in the infrastructure. Unfortunately, since the technicians get decent results on their Windows test machine, any results I find on my Mac are meaningless to them and they don't feel a real problem exists.
I've done many different tweaks and tests on my computer and on the Windows machine and the results are inconsistent. I can never get over 1,700 kbps on my Mac doing the speed tests and on the Windows machine, even downloading files off my ISP's local server is sometimes slow at about 260 KB/s although it regularly gets in the 4,000's on the internet speed tests. At my other home, I'm on a totally different ISP's network and can download the other ISP's local file at over 600 KB/s so something is just not right.
At the end of the day, I think my only option is to switch to DSL service. My local phone company is offering a 6 MB service with 512 upload speed for just slightly more than my cable 5 MB 384 up service. Because I can't pinpoint my cable modem service problems to any of my own hardware, I don't believe I'll have any luck pursuing this further with the cable company. I can only guess that something upstream was damaged during a recent lightening strike that hit my home and knocked out all my networking equipment including the cable modem, spliters and filters. Since all of that has been replaced, I can only guess that something further upstream was also damaged and they just haven't been able to pinpoint the problem.
Thanks again for your assistance. I really wish we could have figured it out.

Windows 7 64 Bit Very VERY slow internet speed

I just bought two new laptops for my wife and I and we've been having terrible trouble with download speeds since taking them out the box.
We are using the exact same configuration and IP as before only our last two computers were on XP and Vista but there were no issues whatsoever. I even went and bought a new router just in case that was the problem but it made absolutely no difference, leaving
me with the conclusion its a problem with the 64 bit version of Windows 7.
Currently I cannot even watch a Youtube video because after loading the first couple of seconds, it stops loading and then after a couple of minutes there's a quick burst of speed and stops again.
I can't complete a speed test on my connection on either laptop. Normally this would take only a few seconds but the site (speedtest.net) crashes every time using windows 7.
Setup;
Windows 7 64Bit
Intel i3 2310M @ 2.1Ghz
4Gb of RAM
My IP is VirginMedia UK on a 10Mb connection (same problem wired or wireless)
As you can imagine this is very frustrating since I have just paid out over £1000 to find my browsing experience has virtually at a stand still.
Any help in this matter would be very much appreciated

I recently had the same problem after installing Windows 7 64bit. The internet speed for some reason was really slow. After looking for a solution I tried to flush the DNS. It worked.
Open start menu
type "cmd" in the search then hit enter key
when the new screen opens type:
ipconfig /release
hit enter and then type
ipconfig /flushdns
hit enter and then type
ipconfig /renew
hit enter and the problem is solved.

Win 7 on bootcamp partition, very slow internet speed

hi!
it might be an answer to my problem somewhere on this forum, but
right now i do not have the time to browse through - so ill just post my problem quick and simple.
im running windows 7 ultimate on a intel imac, via bootcamp. the issue is simple, yet pretty annoying.
in iOS, my internet speed is great, as it should be (my bandwidth is 12/12 mbit).
but in windows 7, for some reason (been like this ever since install) things are going SO slow.
i mean, watching videos on youtube is a nightmare, every 3 second at lowest quality possible, it still
has to buffer. same goes for other streaming sites/services. downloading usually does not exceed 300 kb/ps, but in
ios this could easily hit 1,5 mb/ps.
if i listen to music on say grooveshark (adjusted to lowest quality) the music stops to buffer if i load a different webpage. its that bad.
ive taken a bandwidth check in windows and in iOS, and in iOS the speed is normal, in windows its 1/10th of what it should be.
anyone know why this problem persists?
as i know of, windows 7 doesnt have any bandwidth limiting of default.
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Hi, I'm having the same problem.
I installed win8.1(64bit) on a iMac7,1 20inch(mid 2007) using Winclone.
Everything was working fine after I downloaded some driverhelper and installed those drivers.
Yet the internet on Win8.1 is very slow, the download speed is merely 60-100kb/s .
While if I open the Mac system, the same resource can easily to beyong 2MB/s.
As I have 25Mb/10Mb connection at home.
I'm new here , don't know exactly what driver I need to fix this problem.
Try to install boot camp.
However, I tried 5.0 / 4.0 , it all said bootcamp x64 is not supported on this computer model.
Don't know where i can download the bootcampe 3.0 to have a try ?
Or is it just too old iMac to be fixed？

PC to Mac - slower internet speed?

I have just purchased my first mac (entry level imac 17"). I love the computer and the operating system. However, the internet speed is extremely slow (almost like dial up). I have a pc and a mac, both running off the same connection. The mac is significantly slower surfing the exact sames sites. It's not a cache issue or anything like that. The mac is just slow. I have tried both the wireless and ethernet connections and it's slow either way. I have tried downloading Firefox and that doesn't seem to make a difference either.
Any help?
Thanks

Clint,
Have you tried using the "Automatic" setting that you first saw after setup? Unless you made changes to it, I'd imagine it's still in effect, just not active since you're now using another "Location:" setting. Or, was that "Automatic" setup too slow as well?
If you'd like to try yet again, using the same basics as included in the Network Setup Assistant, but with more stringent settings:))
There's no need to dump any of your current setups that already work - at System Preferences>Network in the "Location:" selector simply use "New Location..." to name yourself yet another new setup (perhaps "wireless Feb 11") and proceed:
Set the "Show:" selector to "AirPort" and choose the "TCP/IP" pane. Check that "Configure IPv4:" is set as "Using DHCP." No other settings are necessary on that preference pane. If you make any change, be sure to click the "Apply Now" button before leaving that preference pane.
Switching from the "TCP/IP" pane to the "PPPoE" pane, if the isp connection settings are already held within your wireless router, which I think they most likely are, the "Connect using PPoE" box should not be checked. There would also be no need to have checked the box "Show PPPoE status in menu bar." If you make any change, again be sure to click the "Apply Now" button before leaving that preference pane.
Now switching from the "PPPoE" pane to the "AirPort" pane, have the box "Show AirPort status in menu bar" checked, and I suggest setting the "By default, join:" selector to "Preferred networks." Eliminate all other networks listed [remember, you'll only be eliminating them from this new location setup, not from your other, already working "location" setups], then add your wireless network security method, name and password to the preferred networks list, and click the "Apply Now" button.
Then within the "Options..." button, I would set the "If no preferred networks are found:" selector to "Keep looking for recent networks" and check the box "Require administrator password to Change wireless networks." I would definitely NOT check the "Automatically add new networks" box. Click the "OK" button and again the "Apply Now" button.
Now switch the "Show:" selector from "AirPort" to "Network Port Configurations" and drag the activated "AirPort" configuration to the top of the list. Once again click the "Apply Now" button.
Even with this new setup now activated, when you open the menu bar AirPort icon you will continue to see the other wireless networks in your area that are visible to your AirPort - but you won't have to worry about them confusing your Network connection, as it will no longer be considering them.
To return to one of your previous connection setups, simply switch the "Location:" selector to the one you want to use, and click the "Apply Now" button. The new setup just completed will remain unchanged in the "Location:" selector under the new name chosen.
Now, in the "Location:" selector name a second "New Location..." (such as "enet to router Feb 11") - this will be for ethernet access to your router.
Set "Show:" to "Built-in Ethernet" and select the "TCP/IP" pane. Check that "Configure IPv4:" is set as "Using DHCP." No other settings are necessary on that pane. If you make any change, be sure to click the "Apply Now" button before leaving that preference pane.
Switching from the TCP/IP pane to the PPPoE pane, if the isp connection settings are already held within your wireless router, which I think they most likely are, the "Connect using PPoE" box should not be checked. There would also be no need to have checked the box "Show PPPoE status in menu bar." If you make any change, again be sure to click the "Apply Now" button before leaving that preference pane.
Now switching from the "PPPoE" pane to the "Ethernet" pane, check that the "Configure:" selector is set to "Automatically" and if any change is made, click the "Apply Now" button.
Now switch the "Show:" selector from "Built-in Ethernet" to "Network Port Configurations" and drag the activated "Built-in Ethernet" configuration to the top of the list. Then drag the activated "AirPort" configuration to the position immediately under "Built-in Ethernet." Once again click the "Apply Now" button and that new setup is completed and activated. Your iMac will be connected to the router by ethernet and at the same time can use wireless to connect to a wireless printer or to another wireless computer.
After both new setups are in place, I suggest to boot from your Install Disc 1, get past the first (language selection) screen, and (after fully loading) the second screen will contain a "Utilities" pull-down in the menu bar. Open and select Disk Utility. On the left side of the box, select the top-most drive shown, on the right side select "First Aid" and then click the "Verify Disk" or "Repair Disk" button. Allow to run to completion. Run a second time to be sure. Do not run Disk Permissions Repairs, but instead quit the installer version of Disk Utility, quit the installer process, and restart to your usual startup disk, which you can re-select using "Startup Disk" also located in the "Utilities" pull-down where you found Disk Utility. After restarting, Repair Disk Permissions in a similar manner after opening the version of Disk Utility located in your Applications>Utilites folder.
Please don't hesitate to let me know the results of the above series of recommendations.
However, if all that doesn't make for some improvement, I'd think you'd want to check with your router maker's website (or the router supplier's website if it was supplied by your isp) to see if there's a firmware update that might be applied to your router. Such an update might help your router's encryption capabilities, or might provide updated Mac support for the Intel-based Macs.
Beyond that, I'd be calling AppleCare for support with your connection, since you're still within the 90 days of AppleCare phone support that is part of your new Mac purchase.

Slow Internet Speed after Leopard

I'm having a funny problem since the installation of Leopard and that is very slow internet browsing speed. But its not as simple as it sounds. I have another Windows PC on the same network; when its on mac internet speed is slow, when Windows PC is off the Mac internet speed if fast and normal.
I'm not alone in this problem. I read similar problems on Apple Gazette after installing Leopard. Any suggestions?

http://discussions.apple.com/message.jspa?messageID=6039643#6039643
Had to search for it. I'm having the same problem as you see by my post in this forum. I hope this works for me. I also happen to be in South Carolina. Small world.

Slow Internet Speed C50-30

I recently purchased a Lenovo C50-30 Desktop and my internet speed is very slow. I have my old computer next to it and it runs just fine on the internet (Using wireless connection). Any ideas on how to increase the internet speed for the Lenovo? Thanks

Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
Restart the router and the broadband device, if they're separate. Any change?
Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
Are any other devices on the network, and if so, are they the same?
If you can connect to more than one network, are they all the same?
Are all network applications affected, or only some? If only some, which ones?
Is networking always the same, or is the problem intermittent?
Disconnect all other devices from the network. Any change?
Start up in safe mode and test. Any difference?
Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

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I have two desk top computers with one dsl hook up with a wrt32on router so one computer can share dsl..When one computer is running internet speed is fine...when using both computers at the same time, both slow down to 1minute and 50 seconds when you chick any action you want the computer to do while on the internet...any suggestions on how to fix this?

Use either a MoCa link as suggested above, or better yet just use Ethernet. I wouldn't bother with Wireless, as much as a different router (N-based) might improve the experience.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Slow internet speeds on iMac running 10.10.3

Hey folks,
Hoping you can help me!
I have a late 2012 21.5" iMac running 10.10.3 and currently I've been getting very slow internet.
I've done some troubleshooting:
I've taken it to the Genius Bar and the airport card is fine.
I've reset dhcp lease which used to work but now no longer does.
Currently, my internet only gets normal speeds (about 100 Mbps down) when I delete my system config folder. Even after deleting it, however, it's only fine for a short period of time (usually a few hours) before it goes back to crawling speeds (usually the speed test ping test fails).
It's definitely not the hardware of the machine because it's picking up the wifi, it's not the router because the speeds are fine on my other devices and fine when I delete the system config folder, so I know it's software related. The issue does persist in a guest user or known good account so I know it's not user repeated.
I wanted to see if anyone else has any ideas to resolve the issue in the OS' current state prior to me just doing an erase and install.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

VERY slow Internet speeds

During about the past week my internet speeds have been VERY slow, sometimes loading a 1 minute youtube video has taken upto 5 minutes, and i also have been disconnecting off the internet very frequently. We have had bt internet for about 3 years and this has never happened before. We have a BT home hub and all our computers connect to the internet wirelessly. I have spoken to a friend and he said he had the same problem this week, he said he phoned up and got sent a new hub. I am not sure if this is the problem but all advice is appreciated. Thanks in advance. I live in dundee (Scotland) if its any help.

Geoff,
I think Angus has either a Home Hub 1.0 or 1.5 as the front screen when you access the router settings page show "My Broadband Connection" and lists the speed and all the other pieces of information on this screen. Would I be right Angus?
In terms of the slow speed issue you are facing. Please can you post the information on the Home hub screen under "My Broadband Connection" so we can see the results.
Also, the general troubleshooting steps for slow speed would involved moving the Home Hub, if not already there, to the Master/Test socket.
Pleas see the following link for information on how to do this:
http://bt.custhelp.com/app/answers/detail/a_id/13892/c/346,4740,4740
You may also want to run a speed test, as Geoff suggested ecm200 did, via http://speedtester.bt.com, as the results from this test can be used by technical support to raise a fault.
I know that some people think that because they have been connected to the same socket for a certain period of time, and the connection/speed has never changed, that the socket must be Ok, but if this socket is an extension socket, the internal wiring may have degraded over time and this is the cause of the poor speed. This is why technical support always ask to go to the Master/Test socket, to prove that the fault is on the BT Network.
I reckon, at worst, you will get an engineer to visit, who will either fix the fault, or recommend that the Hub is replaced. However, the troubleshooting steps will have to be completed before you get to this stage.
Cheers
Conz81
If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
Cheers
Conz81

Slow internet speed compared to iBook on same Airport Xpress

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