Slow internet speed -upgraded it to highest speed

I have had FiOS internet for about four years and never questioned the speed 10/2, but I had it plugged into the router.  On 3/4, I upgraded to TV FiOS/internet and phone bundle.  I do not have my computer where the router is located now (downstairs) and I had asked them to move it upstairs, but left before they had done it.  When I checked the speed (I guess the wireless speed since it is not plugged in to the router), it was 15.66/10 mbps.  I ordered the 35/35 mbps speed bundle.  I called Verizon and asked them about it and she checked the speed and said that it was "pretty good" considering it is wireless.  What?  I am not getting what I am paying for.  Do I need a DSL filter on all the phone lines?  Do I need a new router (I still have the old one)?  I have read on the community here that everyone has called several times to get an answer to the slow internet speed problem. Does anyone have the 35/35 mbps speed plan and have it work at this speed? I might as well go down to the 15 or 25 plan if that speed is all I am every going to get......But maybe if I go down to 25 plan, I'll get 10 or 15...... I will continue to try and work with Verizon to get this solved.   .Thanks for any help.

Sorry to hear we are losing your business. If there is anything that we can do please let us know
Anthony_VZ
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