Slow internet using Time Capsule

Hi!
I have a Time Capsule and are experiencing problems with the WiFi speed. There's nothing wrong with my internet connection because when i plug in the internet caple straight into the computer I get great speed all the time.
The Time Capsule is placed about 10 cm from my new iMac so I guess there's gotta be something wrong with my frequency or channel. I've scanned my network and I've tried to use channels that are free from other WiFis but it still doesn't help. I can have 100 mbit speed in one second and then the next i can barely browse a web page.
I've also tried changing the radio mode but I don't know which one to choose. Right now I'm trying 802.11a/n-802.11b/g
Any suggestions?

I have the same mountain lion 10.8.5 and I found that my time capsule was going all the time, It took so long for it to backup, it was making me unable to get speed from my wifi connection, since when one backup competed a new backup started. I was buffering trough movies and have 50+ Mbits of Internet download speed.
I posted this reply after talking to apple 6 times on the 'time capsule slow' on another board:
I had the same problem with slow backups. Called Apple 5 times and went through all the hoops checking plists, airport, and then erasing using my airport utility and the first backup of about 25-30 gigs went fine, but the second backup would take between 1-2 hours. By the time it was finished it was ready to do another backup.
After looking at community fixes I found that my Comcast Norton Anti Virus was the problem. Upon speaking for the 6th time to Apple I was told that should have been the first thing they asked, since antivirus programs check each file going to the time capsule. Even unchecking the scan external drives did not help.
I removed the Norton AV from my system and replaced it with the IAV from apple store (free) and my backups are back to normal. I timed a 100 meg using Ethernet/LAN and it took 9 minutes 32 seconds from clicking backup now, searching for backups, preparing backup, backingup, and cleanup. My Wifi connection on 10 megs took only 1 minute 29 seconds.
Now my backups run so fast I don't even see them working. Also the constant updates to Norton were casuing my backups to be 100 megs or more each time due to daily Norton updates. Now I get backups in the order of 10-20 megs - depending up what I have put on the machine. If I put music on it increases the size of the files installed.
I recommend anyone having this slow wifi or slow time capsule problems to turn off your full antivirus program no matter what you are using and watch the difference in speed. I am so happy! No more 2 hour backups and 45 minutes to 1 hour preparing backup! good luck

Similar Messages

  • Unable to connect to internet using time capsule

    Over the last couple of days I have run into a peculiar problem. I am able to connect to the internet when I connect the ethernet cable directly to my computer. Now when I use time capsule to connect wirelessly, the connection either does not get established or if it gets established fails after a few mins and I am unable to browse the internet. I have noticed this problem especially after Mac OSX 10.6.3 update. I did not have this issue earlier. I am not sure if this is the root cause but would surely like some help.

    This behavior may indicate that you are picking up wireless interference from cordless phones, another wireless network, security system or other electrical device. It's hard to pinpoint the exact cause.
    Suggest that you start by downloading iStumbler and using the application to display your signal strength and noise on your network. What values do you see for each of these?
    Also look at any other networks to see if they might be using the same channel or an adjacent channel as your wireless network. If so, change the channel on your wireless network so that it is as far away as possible from other networks.
    If you have cordless phones, turn them all off for at least an hour when you can to see if your network performance improves.
    Interference robustness often does more harm than good. Try turning it off. However, if you find that your network performs better with it on, that is an almost sure sign that wireless interference is occurring on your network.
    You won't be able to do anything about cordless phones at your neighbors (my neighbor...across the street...can knock me off my wireless network if he is in his front yard with his phone and it rings). Users far underestimate the effect that cordless phones have on their wireless networks.
    Post back with your findings when you have tried a few things.

  • I can't connect to internet using Time Capsule router.

    My hard drive recently died. I took the iMac to the Apple store and had a 500 GB hard drive installed. I disconnected my Time Capsule so the Apple rep could restore my data. Now when I try to reconnect to the internet via Time Capsule router, it won't connect. The cable modem is fine, and the Time Capsule's status seems OK with the green light. It even seems to be backing up OK. I don't think I did anything differently, other than unplug it in order to have the Apple rep restore my data. Any thoughts out there?

    It sounds like the cable company neglected to mention to you that you must completely reset the modem whenever you change the device that it is connected to. That's because the modem "associates" with a device and "remembers" the settings.
    If you then change devices, the modem will "look" for the old device that was connected to it and it will of course not "find" it, so it won't connect.
    That's why you need to do the complete sequence that I provided.
    If you still cannot connect after the complete reset, then you may have a defective modem. I'm not trying to pick on the cable company....and yours may be an exception...but the last time my modem was having problems, the provider kept insisting that "everything looks good". But, they always say that.
    I turned the modem off and called them back an hour later and they still said "everything looks good".
    An Ethernet cable has a slightly wider plug than a phone cable. If that's the only connector on the modem, then it must be the right one. Ethernet cables do fail. You might want to check your cable, just in case.

  • Slow internet with Time Capsule

    I just bought a 4th generation Time Capsule to replace my Airport extreme.
    With the Time Capsule my internet speed has drobbed to less them .60 mps.
    When I reattach my Airport extreme I get 6 mps
    I am using the lastest firmware (7.6.1) I have checked all of my setting and so has Apple.
    Apple has replaced the Time Capsule 2 times, but the 3rd one still has the same problem.
    When connect the DSL Modem directly to the computer  or the old airport extreme everything is fine.
    Apple is now saying that maybe it's my dsl modem, but AT&T says everything is fine and I am running the lastest firmware on the dsl modem.
    I am running system 10.8.2 on an iMac and MacBokk Pro with Retina... Also a couple of iPads
    Anyone else had this problem? Solution? Ideas?
    Thanks.. Jim

    Very interesting.. and Apple have not even really tried to troubleshoot this.
    What model is the old airport extreme? Give me the A1xxx from the foot.
    A screen shot of the setup would be very useful.. particularly the wireless.
    Is the modem in bridge?
    Can you bridge it and try with the TC doing pppoe?
    Or do you have the modem running as router and the AEBS /TC in bridge?
    When you run the TC what is the wireless link speed?
    What about speed sharing a file in the local network?
    I suspect your problem maybe the WAN to LAN throughput which has been reported in some cases as being an issue.. with no resolution.. the bug does not hit everyone so it could be just the combo of that particular dsl modem and TC that is part of the issue.

  • Delayed Connection to Internet using Time Capsule on a network

    I have a Time Capsule connected to a Verizon Actiontec DSL modem/router.  It is connected in bridge mode.
    The problem I am having is that when I first access the internet it takes a long time, then after the first page loads all the subsequent pages load fast and well.  It is almost like there some connection issue at the beginning that the software eventually corrects.
    Also, when I bring up the Airport Utility, if often shows at first the Internet as "amber" and "disconnected" while the Time capsule is green.  But I know if I access the DSL/modem at 192.168.1.1 it always shows it is connected.
    Has anyone heard of such an issue before, and how it can be corrected?
    Thank you.

    what version is your TC?? A1xxx from the base and firmware revision.
    Or just post the picture from airport utility. You can pick up the model from the full summary page.. hold down the option key and double click the icon of the TC in airport utility.
    The later firmware on Gen1-4 is less than robust.. downgrade to 7.6.1
    The 7.7.3 firmware on the Gen5 is also issue prone but more the hardware can have issues.. if the actiontec modem has ethernet ports set to auto the TC may not negotiate correctly.. Try and set it to 100mbit full duplex .. if that is not possible use a crossover cable or a small 10/100 switch between the TC and the modem.
    I have a Time Capsule connected to a Verizon Actiontec DSL modem/router.  It is connected in bridge mode.
    Is "It" the TC or the Verizon as it is unclear exactly which you are bridging.. I am guessing the TC.

  • Problem accessing internet using time capsule after update to mountain lion

    After updating my macbook air to moutain lion i am having some trouble accessing internet.
    Evertytime i re-start my mac or airport utility i am able to access internet properly. After sometime when i access some particular sites, internet access goes down and i need to restart time capsule to access internet again.
    Even though in airport utility internet is marked as disconnected, time capsule's indicator is still glowing green colour.
    I tried deleting the com.apple.timemachine.plist file from /Library/Preferences/, but still no luck.
    Is anybody else also facing the same problem? How can i resolve this problem?

    Is the time capsule the only router in the network?
    Try setting the lease time in the TC to very short value.. 20min or even less, 10min. It will not add signficant network traffic but might keep the Air updated to the TC.
    I would also use SMB compatible name for the TC as well as wireless.. ie short, no spaces.. pure alphanumeric.
    Set a different name for 5ghz so it cannot swap around.
    And lock the wireless channels. Try each channel in turn, to see if any are better.

  • Cable modem connection to the internet using Time Capsule

    I have just moved to Indonesia and my ISP has provided a cable modem. I can connect to the internet if I plug the ethernet cable into the MAC directly but if I try to use my time capsule I cannot get a connection to the internet.

    You will need to completely reset the modem.....and if that does not work.....reset the modem and reconfigure your Time Capsule.
    Push the reset button on the modem (if present, it is usually on the back)
    Power down the modem by pulling the power plug or wall plug
    Remove the battery from the modem (if easily accessible)
    Power down all other devices on your network...order is not important
    Wait at least 30 minutes. A hour would be better and longer will not hurt.
    Connect the Ethernet cable from the modem to the WAN port (circle icon) on the Time Capsule
    Re-install the battery if you pulled it in the step above
    Power up the modem and let it run for at least 5 minutes by itself
    Power up the Time Capsule the same way
    Power up each other device one at a time a few minutes apart
    Check for proper operation

  • Slow Internet off Time Capsule?

    Can anyone suggest what I can do to increase the download speed off of an Xplornet IP The capsule is painfully slow.

    +Shouldn't my TC be my wireless source seeing as it is the base station? The Express is just there to boost the range, not give off more of a signal then TC.+
    Both the TC and the AX are broadcasting the same network at the same power. Your computer will automatically connect to the device with the strongest signal. In most cases, unless there are obstructions, the computer will connect to the closest.
    +How would I make this 5 GHz network? Is it automatically configured when I setup my network?+
    We don't even want to talk about this unless you have an Express(n). The Express that you have is not capable of participating in a 5 GHz network. If you set the TC up for 5 GHz, your current Express would be non-functional in your network and it would mess up the WDS settings that you have now.
    If you get a new Express(n) both the TC and the Express will have to be reconfigured from scratch. If you want a preview of this process, reference pages 43-44 in this guide, but do not change anything there.
    http://manuals.info.apple.com/enUS/Apple_AirPort_NetworksEarly2009.pdf
    This may or may not improve your situation. With wireless, there are no guarantees, you just have to keep trying as no two situations are ever the same.

  • How to use Time Capsule via INTERNET WITH WINDOWS 7 SMB Cloud

    how to use Time Capsule via INTERNET WITH WINDOWS 7 SMB Cloud

    Get a vpn router.. I have no idea where you are in the world but you can find reasonable stuff for not too much money or even a general router that takes third party firmware like dd-wrt can run openvpn. 
    Set up the vpn router in place of the TC, as the main router in the network. Simply bridge the TC and place it behind the router. It will be accessible as part of the network via the vpn.
    This is the only safe way to do it via windows.
    http://www.dyncommunity.com/questions/18132/accessing-time-capsule-from-windows- 7-over-the-int.html
    If you google around I have seen posts about how to access TC by port forwarding SMB on the TC.. using a different port.. To me this is going to slow down the hackers by a day or two.. then they will discover the open port and access your network.. not just the TC.. they now have SMB access to everything. Don't do it. There is very little security on SMB.

  • I already have a DSL gateway that is a wireless capable and is used as a router to set up my network. Do I have to use time capsule to connect to the internet, or can I use it to join my current network and use it as a backup disk?

    Can I use time capsule without setting up internet connection?

    Yes, you can connect to your current router using Ethernet (highly recommended) or wirelsss only.
    I

  • TS1253 I am connected to internet through  modem. How can I use Time Capsule as a wreless harddrive and connection to USB printer

    Can I use a Time Capsule as a part of my network> I am connected to internet through modem and want to use Time capsule as  a wireless harddrive and wireless connection to usb printer. How can I do that? Please help

    This type of setup is not officially supported by Apple.
    It might be possible to configure the Time Capsule this way, but please take a minute to consider a few things that you may not have thought about, as this is...frankly....the worst possible way that you could configure the Time Capsule.
    Wireless backups will take twice as long as normal wireless.  Why? The signal must make a "double hop".
    Hop "one" would be from your Mac to the wireless router, then the signal must make hop "two" to get back to the Time Capsule.
    In addition to doubling the time for backups to occur, this doubles the chances for an error to occur during a backup.
    The Ethernet ports are not enabled at all on the Time Capsule when it is configured this way, so backup over much faster Ethernet is not possible.
    The USB port is enabled, so assuming that the printer is compatible, it could be configured to connect that way. Keep in mind that only printing is supported. If you have an All-in-One device, advanced functions like scan, copy, maintenenance will not be supported.
    So, do you really want to try this?  There are no guarantees here that things will work at all.

  • How to use time capsule for wireless back-up but not internet?

    Hello,
    I have a tower and recently a laptop at work. The tower is connected to our local network with an ethernet cable and the laptop with wireless. So, the internet connection is fine for both.
    I was hoping to use my time capsule to do time machine backups on my laptop. Do you have any advice on how to configure this? I do not want to use the time capsule to extend my Internet, as I believe my work I.T. would prefer to handle all access to their  network.
    Perhaps there is some documentation about doing this that you could point me to? I have not been able to find it.
    Thank you for your help.

    Your original question was How to use Time Capsule for wireless back-up but not Internet?
    There is no reason for you to connect the tower....or anything else...using Ethernet if your goal remains that same as you stated.
    If you are asking if you can backup the Tower using Ethernet, and not wireless, then you can connect the tower to one of the LAN <-> ports on the Time Capsule....not the WAN port.
    Yes, it appears to work without plugging into my tower.
    Correct, it will work.
    I just have to select the network that it created. Of course, I have no access to the Internet while this is happening and it can not auto backup, unless I am on that wireless signal.
    As I stated, that is the downside to trying to back up without an Internet connection.  You have to establish another network...and backup over that network.
    If you are asking if you can stay connected to the work network while also backing up to your non-Internet "private" network, that is not possible.

  • Can I use Time Capsule and keep my Telstra router for connection to the internet?

    Can I use Time Capsule without changing, to keep my Telstra router for conection to the internet?

    You can either bridge the TG or the TC.
    For the TC.. I explained it in the previous post.. and it is posted again and again and again.
    For the TG782T.. open it directly from a pc.. select configuration wizard and choose bridge.. it is as easy as that.
    Then setup pppoe client for the TC with your Telstra username and passwork.
    Post again in Whirlpool forum if you have issues.
    Either dsl hardware or bigpond.

  • I have an Airport Extreme as my router and am using time capsule to extend the network in my new house. My ISP is only providing me 4-5 ip addresses and wants me to set up my router to issue out new ip addresses for all my devices.How do I fix this?Help

    I have an Airport Extreme as my router and am using time capsule to extend the network in my new house. My ISP is only providing me 4-5 ip addresses and wants me to set up my router to issue out new ip addresses for all my devices.How do I fix this?Help.
    They said I need to change my settings to NAT settings. I haven't been able to figure out or find anything. I have also spoken to Apple Support on the phone for hours without being able to figure out how to do this ( i don't think he knew much either lol.) Please help me because I've got about 15-20 devices in my house that require to be connected to the internet and this is just making things ridiculously slow and painful for me.
    Thanks!

    It is on DHCP & NAT under router mode yet my isp is still the one issuing ip addresses to my devices instead of the router issuing them

  • Using Time Capsule only for Backup, Not Attached to Modem Network

    How do I use the Time Capsule for backup without attaching it to the Internet?
    I have a slower Airport already attached to my cable modem. I don't want to slow down the Time Capsule by attaching it to that network, and I don't want the Time Capsule out in my living room by the modem. If someone takes my computer, I don't want them taking my only backup of it too.
    I want to put the Time Capsule in a closet or an attic, as many people do now.
    How do I get it to function independently of the Internet, though? Would seem easy enough. I want to just use the backup function, but not sure if it can be set up without connecting to a modem. If that's true, why on earth would Apple shoot its backup solution in the foot like that? Hope it's not the case.
    Any guidance out there for doing this or confirmation that it's impossible?

    Yes, TC will work without an internet connection.
    Your issue with not have the TC network connect to your existing network means you have TWO independent networks. However, your Macs have ONE Airport card; therefore, you can only be logged onto either your internet network or your TC network. Therefore, you would need to manually change your Airport settings to log onto the TC network to access it or maybe an additional network card on your Mac (I don't know if this is possible). BTW, you will need to set up the TC to Create a wireless network.

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