Slow Itunes Downloads?

Downloading a song from Itunes takes me about 1 hour, and a TV show (of 50 minutes in length) approximately 24 hours.  Any suggestions on how to correct these extremely slow (and frustrating) downloads would be greatly appreciated. 

Having a wireless connection should have no bearing on wether or not you can connect or download from the iTunes store. I've experienced issues with iTunes for months, and have always gotten the same line of BS from Apple with regard to the slowness - - that it's my wireless connection, or that it's my router, or that it's my ISP, or it's some setting in my browser, or it's some unsubstantiated problem with my Mac/PC/i-whatever. The one thing I have noticed is that slowness/outages from iTunes are more likely to happen on weekends as their servers become overloaded. Hopefully, issues with iTunes should improve when the NC data center comes on line -- but I wouldn't count on it being better for long.
As for Apple: they need to learn to acknowledge problems when they occur. In this respect they are worse than Microsoft.

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    I experience slow iTunes download in last 24 hours, keep getting connection timeout error. I wonder if it is just me or the iTunes server is facing issue? Can anyone give me some clue? Thanks

    Yes! Still experiencing that error right at the end of the download. Has been happening for a few days. Have tried connecting to a different internet service provider and still have the same problem. Telstra sayits not them, iTunes helpdesk says its not them. Just have to keep on trying for now.

  • Extremely Slow iTunes Downloads

    I'm trying to rent a movie from iTunes and the download speed is obviously not 8ookb/s (my cap.) It is more like 10kb/s, or something ridiculously slow. I opened my firewall and it looks like iTunes is "scanning" my ports...I know it's supposed to use 3689 or something.
    Every second iTunes opens up the next port and uses it for something.
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    I've tried disabling my firewall and everything in my router looks fine...
    Edit: I'm using windows xp, that 7 look is just a theme.

    For the last 48 hours, on my iphone 3GS, it takes 100 times longer than before to download an app, or an iTunes song, both from WiFi as well as from 3G. Even downloading a preview of a song takes 2 minutes before the preview starts. This behavior started on 2/3. I even noticed that downloading apps from my Mac takes an inordinate amount of time and I have a DOCSIS 3 (100MB/sec) connection. iTunes is the only problem. I have no problem downloading from other Apple sites (e.g. trailers)so the problem is either in the iTunes download service or with their connectivity to my ISP (Cablevision). Pls help

  • Extremely slow iTunes download

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  • Slow iTunes downloads from Ariport Expess when used as a range extender

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    WHHII wrote:
    I am having trouble with iTunes downloads - especially large files - when my Mac Book is connected to the internet through my Airport Express, which is acting as a range extender.
    Welcome to Apple's discussion groups.
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    You can use the advice in this thread to investigate the signal and noise levels that the AirPort Express sees:
    http://discussions.apple.com/thread.jspa?threadID=2347845&start=1

  • Very slow iTunes download to Windows 7

    I've got a brand new Windows 7 32 bit computer that runs just great, but the downloading free podcasts thru the iTunes store takes forever -- like 10 minutes for a 20 minute podcast. The first few run fine, but then, it gets slower and slower and slower, so that eventually, they all "time out." I use Norton AntiVirus.
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  • Fix for SLOW Itunes Downloads

    First I want to say for the last four years I have been very satisfied with Apple. Until IOS 6 Crashed thier entire system.
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  • Slow iTunes downloads with Airport express

    Hi everyone,
    I'm completely stumped with this problem and am not finding a solution with older posts.
    I have a cable modem with 3mb/sec down, 240 up service. The modem connects to a Linksys router, and my Airport Express is connected via ethernet to the router. The only thing in contact with my Airport is my MacBook Pro. I also have a desktop PC connected to the Linksys.
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    To resolve this, I stopped the download & connected the MacBook directly to the Linksys using an ethernet cable (cutting the Airport out of the picture). All of a sudden the ETA of the 500mb download was about 30 mins, and the indicator seemed to show a rate of 2-3 mb a second.
    This has happened on 2 separate occassions. I have yet to have a television show download at a decent speed using the Airport. I should add that we have purchased music, but have not compared transfer speeds for those files. I have to assume that they are also slower when the Airport is involved.
    Why can I not get this speed from iTunes using the Airport? Is there something in the configuration that needs to be adjusted?
    Thank you!
    Dave
    MacBook Pro 17"   Mac OS X (10.4.8)  
    MacBook Pro 17"   Mac OS X (10.4.8)  
    MacBook Pro 17"   Mac OS X (10.4.8)  

    Hi Duane,
    Thanks for the welcome as well as the advice. I will check into that if the problem continues. Yes, for some reason my problem cured itself. I did increase the multicast rate from 2 to 5.5, and on a whim tried to download some more video from iTunes. Viola! It zipped along as if I was connected directly with an ethernet cable.
    I have no idea if the multicast rate had anything to do with this or not. BTW, as far as I know there are no other devices operating at 2.4 Ghz (cordless phone is at 5.6). We also live out of town & have no neighbors, etc that may be drifting into our airspace!
    For now I will mark this question as "answered" even though I'm still not sure what happened...
    Thanks again!
    MacBook Pro 17"   Mac OS X (10.4.8)  
    MacBook Pro 17"   Mac OS X (10.4.8)  

  • Slow itunes Download - nothing helps

    Using Itunes on Windows 7 (64). Downloads take ages (650 MB Video Episode more than an hour). Using a 150 M/Bit line, wired, not wifi. Nothing helped from the forum. Already opened some ports, tried the DMZ, made a new library...
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    Just as a reference that your issue may be unique, I downloaded
    6 SD movies this morning between 5:30AM and 8:AM EST. I have
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    during this period, i.e. when I would finally notice one was done, I would
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  • Very slow iTunes download speeds

    I've been having slow download speeds in iTunes for a while now. Downloading a 1 hour TV Show used to take 1 hour or so. Now it's taking 11 hours. Xfinity speed tests say I'm getting 28 mb/s downloads.
    Some info:
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    Apple Air Extreme - the pc is hard wired to the router
    Comcast as ISP
    Using my ISP's DNS servers

    I have a 50x5 Mbit cable business class modem, from Time Warner, in my house (doing that give me priority bandwidth over other residences).... Also as a business class there's no data caps or port blockings.  The most I EVER get from the iTunes Store is 4-5MBytes/sec (about 35 Mbits)... Usually I get 1-2 MBytes/sec to iTunes or any device
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  • ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

    Hi all,
    I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
    I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
    Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
    So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
    Thanks in advance!
    Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

    It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
    1. System preferences
    2. Network
    3. Click Advanced
    4. Click DNS tab
    5. Click + sign
    6. Add 208.67.222.222
    7. Click + sign
    8. Add 208.67.220.220
    9. Click OK.
    10. Exit System Preferences
    11. Try out your MBP and report what happened.
    Roger

  • ITunes download speed

    Im experiencing severe fluctuations in download speed from iTunes. One minute its fast and then it slows right down. Is anyone else experiencing this? doing it on my iPhone and PC. I have never had this problem before. Not sure if its iTunes or my ISP, but I can download web pages with no problems.

    In the last month or two iTunes Store in the UK has become so slow that it's virtually useless at times, and I think it's probably ISP throttling to blame, but Apple may also have a hand in it.
    Virgin Media in the UK openly throttles traffic according to a complex and ever-changing customer disservice policy http://www.virginmedia.com/traffic
    However, I've studied the current Virgin throttling policy and it doesn't account for the abysmal iTunes Store download speeds we're experiencing. Specifically:
    - It is not unusual for my 100Mbps down Virgin service to actually run at close to rated speed, and it almost always tests (ookla speed test website, or FTP to a server with a gigabit internet connection at my company's UK data centre) at least 40Mbps down.
    - Virgin claims that "fair use" of my 100Mbps service is 10GB during the period 4-9pm, and that once I've used that they will throttle my download speeds by 50% for 5 hours.
    - It's not that unusual for me to exceed the 10 GB limit.
    - If Virgin's policy is to throttle me 50% from 100 to 50 I should be seeing something like 50 down. But actually I NEVER see that (even if I'm on a gigabit fibre connection at the office, so I think Apple DOES have some sort of throttling), but I do frequently see iTunes running at 18-20 down. So being throttled by Virgin from 100 to 50 should make no real difference.
    - HOWEVER, on my Virgin connection, evenings in the last 2 months I'm FREQUENTLY getting 2 Mbps OR SLOWER itunes downloads.
    - Now here's the rub: at the same time I'm being effectively prevented from using iTunes or Apple TV, I can run a speed test (or download a file from my data centre OR pull streaming video from a server at my data centre) at 20-60 Mbps.
    SO... It appears that Virgin may be SELECTIVELY throttling iTunes and/or Apple is throttling us.
    Anyone have any further input on this? Or corroboration?

  • Itunes download speeds

    We recently switched from using the mobile phone network (dongle) for our internet to satellite internet with a wireless router.  Everything else has gotten faster except itunes and apple downloads which have become impossible.  A song takes over an hour and software updates take days.  Does anyone have any thoughts on why this would be and a solution?  Our itunes library is on an external drive and all the software was up to date until we changed internet service.

    Also experiencing slow iTunes download tonight - have not had this issue previously.
    I am also staring at a "Waiting..." badge for an iPad app to update, so perhaps there are performance issues ith AppStore also.
    My Internet speed/connection is great ATM, except for iTunes/AppStore.
    I'm located in Texas fwiw.

  • HT1577 iTunes download speeds

    I have 20mb/sec download service, and can download from 'anywhere' at that speed, except iTunes.  iTunes runs about 1mb/sec.  Are the iTunes servers that slow?

    Also experiencing slow iTunes download tonight - have not had this issue previously.
    I am also staring at a "Waiting..." badge for an iPad app to update, so perhaps there are performance issues ith AppStore also.
    My Internet speed/connection is great ATM, except for iTunes/AppStore.
    I'm located in Texas fwiw.

  • Very slow video downloading from iTunes

    I have a FIOS 75Mbit connection (and get can 75Mbit on my N-router and Macbook Pro's WIFI).  But my new 1080p Apple TV is another matter. Two minute trailers take longer than 2 minutes to download. Half hour HD TV shows can take 90 minutes to download! And if I try to watch a movie I rented, Apple TV tells me it'll be ready to watch in "about 5 hours".
    So my immediate reaction is ***. Any ideas why my wireless performance is so great with my MBP and so terrible with my AppleTV (just 10 feet away)

    I stumbled across this thread looking for help with the same issue...slow to very slow movie downloads from iTunes.
    Changing the DNS, both on my iMac as well as my Airport Extreme router helped.
    I'm on Comcast and generally get around 33Mbps downloads via speedtest.net.  Based on several Namebench tests Google's Public DNS (8.8.8.8) has always been on top and I've always configured my router and Macs using the top 3 Namebench recommendations with Google at #1 position.  However while downloading movies from iTunes Activity Monitor showed very sharp "Data received/sec" rises and falls...anywhere from 4.40MB/sec to 100KB/sec or sometimes zero.  Most of the time it would start off well, but trail off to very poor and sporatic speeds after about 30 seconds.
    Per finaleMile's and other's recommendations elsewhere I removed Google Public DNS from the settings on my router and iMac and things improved with respect to stability.  Although the "top speed" of about 4.40Mbps didn't improve, downloads did smooth out and remain between about 2.30Mbps to 4.10Mbps during the entire download.  Not speedy but a marked improvement in stability and overall download time.
    Thanks for the tip!
    BTW, I've found that during regular web surfing, using Google's Public DNS is faster so I re-add it after downloading movies from iTunes.  It's a bit of a PIA, but worth it.  Wish there were a better option though.
    FWIW I tend to download rented and purchased movies to iTunes on my iMac and then play them back via my Apple TV3 rather than "stream" them directly from iTunes.  That way if there are external network problems they won't have a negative impact on our viewing experience.

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