Slow launch and intermittent freezing in Windows 8.1
Been trolling through the threads and cannot find a solution. I've also tried the QTMovieWin.dll solution but no change. I've also uninstalled, then went back and deleted all reminants of iTunes related files (incl. Bonjour, iCloud, etc), then re started the computer and re-installing the latest iTunes program (via run as administrator). I've done this several times to date. On each occasion I launch iTunes but it take at least 10minutes for it to launch, and when it is running it intermittently freezes for a couple of minutes or so. Problem is worse when I attach one of my devices, and then becomes a pig of a thing to complete certain tasks.
Has anyone come across this behaviour? As far as I'm aware the drivers are update, but are any specific drivers that I should double check?
Any help would be appreciated.
Hello eycon
Try out the article below to troubleshoot your issue with iTunes freezing on you. Also check to make sure that when you removed iTunes, did you uninstall in the order of the second article as it does make a difference when troubleshooting the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.
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Process: iTunes [3644]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0.3 (9.0.3)
Build Info: iTunes-9031501~5
Code Type: X86 (Native)
Parent Process: launchd [151]
Date/Time: 2010-03-27 08:41:27.269 -0700
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 76109 sec
Crashes Since Last Report: 1575
Per-App Interval Since Last Report: 2333752 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 76DB9D62-1AE3-4E98-8426-FA5B47FEB0A2
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000009286aee5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.CoreServices.CarbonCore 0x9286aee5 SetICUCollator + 0
1 ...ple.CoreServices.CarbonCore 0x9286b9cf UCCompareTextDefault + 199
2 com.apple.iTunes 0x00018dc2 0x1000 + 97730
3 com.apple.iTunes 0x0035d775 0x1000 + 3524469
4 com.apple.iTunes 0x0035d7e2 0x1000 + 3524578
5 com.apple.iTunes 0x00018b40 0x1000 + 97088
6 com.apple.iTunes 0x00018a95 0x1000 + 96917
7 com.apple.iTunes 0x001b3571 0x1000 + 1779057
8 com.apple.iTunes 0x000188c7 0x1000 + 96455
9 com.apple.iTunes 0x001c088d 0x1000 + 1833101
10 com.apple.iTunes 0x0000ae5f 0x1000 + 40543
11 com.apple.iTunes 0x0000acf0 0x1000 + 40176
12 com.apple.iTunes 0x00004216 0x1000 + 12822
13 com.apple.iTunes 0x00002efb 0x1000 + 7931
14 com.apple.iTunes 0x00002e29 0x1000 + 7721
Thread 1:
0 libSystem.B.dylib 0x95a48182 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a48718 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a48336 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95a490ea kevent + 10
1 libSystem.B.dylib 0x95a49804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x95a48cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x95a48a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x95a484f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x95a48336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x95a228da machmsgtrap + 10
1 libSystem.B.dylib 0x95a23047 mach_msg + 68
2 com.apple.CoreFoundation 0x90f4977f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90f48864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90f4e7a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x00363bc2 0x1000 + 3550146
6 libSystem.B.dylib 0x95a4ffbd pthreadstart + 345
7 libSystem.B.dylib 0x95a4fe42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0115dc30 ebx: 0x0115dc30 ecx: 0x00000000 edx: 0x02a3499c
edi: 0xbfffcbb8 esi: 0x02a34980 ebp: 0xbfffcb88 esp: 0xbfffcb3c
ss: 0x0000001f efl: 0x00010297 eip: 0x9286aee5 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x9286aee5
Binary Images:
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0x94b9c000 - 0x94c49fe7 libobjc.A.dylib ??? (???) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x94c91000 - 0x94cc8fe7 libssl.0.9.8.dylib ??? (???) <95FE66AC-C850-4AB4-DD3F-7F198A5E1EAC> /usr/lib/libssl.0.9.8.dylib
0x94cc9000 - 0x94d70fe7 com.apple.CFNetwork 454.5 (454.5) <A7E78E62-0C59-CE57-73D2-C4E60527781C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x94d71000 - 0x94e72fe7 libxml2.2.dylib ??? (???) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x94ee7000 - 0x94ef3ff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x94ef4000 - 0x95001ff7 com.apple.MediaToolbox 0.420.18 (420.18) <31935D52-1F8D-4AB2-CCA5-4CF615CBCE24> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x95002000 - 0x9500dff7 libCSync.A.dylib ??? (???) <9292E6E3-70C1-1DD7-4213-1044F0FA8381> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9500e000 - 0x95052fe7 com.apple.Metadata 10.6.2 (507.4) <DBCBAE7D-7B34-7806-C0B9-1E6E6D45562F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x95053000 - 0x95097ff3 com.apple.coreui 2 (113) <D0FA9B36-3708-D5BF-0CC3-6CC1909BC8E6> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x95098000 - 0x958cbfe7 com.apple.WebCore 6531.22 (6531.22.7) <952A0D34-63F5-F7F7-D6E5-D0AD78002F89> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x958cc000 - 0x958ffff7 com.apple.AE 496.1 (496.1) <1AC75AE2-AF94-2458-0B94-C3BB0115BA4B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x95900000 - 0x9590afe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9590b000 - 0x95951ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x959b5000 - 0x959b5ff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x959b6000 - 0x959bdff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x959be000 - 0x959f9fe7 com.apple.DebugSymbols 1.1 (70) <05013716-CFCF-801E-5535-D0643869BDCD> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x95a22000 - 0x95bc6feb libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
0x95bc7000 - 0x95bfeff7 com.apple.CoreMedia 0.420.18 (420.18) <43747711-B334-B0C7-4971-15FA586DAFBF> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x95cbc000 - 0x95cfcff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x95cfd000 - 0x95d99fe7 com.apple.ApplicationServices.ATS 4.1 (???) <EA26375D-8276-9671-645D-D28CAEC95292> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x95d9a000 - 0x95da1fff com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x95da2000 - 0x95dacffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95dad000 - 0x95dadff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95dae000 - 0x95dc9ff7 libPng.dylib ??? (???) <3F8682CD-C05B-607D-96E7-767646C77DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95dca000 - 0x95e02ff7 com.apple.LDAPFramework 2.0 (120.1) <681A0B2E-BCB2-D2BA-3D02-A4989E9C7686> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95e77000 - 0x95e8fff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x95e90000 - 0x95ed3ff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95f2b000 - 0x9606afe3 com.apple.QTKit 7.6.3 (1591.3) <18F25C19-F0B8-5907-D6D6-65EC53DF0D3B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9606b000 - 0x962dbffb com.apple.Foundation 6.6.1 (751.14) <CD815A50-BB33-5AA1-DD73-A5B07D394DDA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x962dc000 - 0x962defe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x962e0000 - 0x9634fff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96350000 - 0x964d2fe7 libicucore.A.dylib ??? (???) <2B0182F3-F459-B452-CC34-46FE73ADE348> /usr/lib/libicucore.A.dylib
0x964d3000 - 0x96533fe7 com.apple.CoreText 3.1.0 (???) <79FD1B5C-2F93-4C5D-B07B-4DD9088E67DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96587000 - 0x965c3fff com.apple.CoreMediaIOServices 124.0 (850) <5F9B1AA3-8BB3-4E8C-2A31-F8FD5EC3F28A> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x965c4000 - 0x966f0feb com.apple.audio.toolbox.AudioToolbox 1.6.2 (1.6.2) <9AAFDCBE-C68C-3BB3-8089-83CD2C0B4ED7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x966f1000 - 0x967f5fe7 libcrypto.0.9.8.dylib ??? (???) <2E58547A-91CC-4C1A-9FCC-DA7515FDB68A> /usr/lib/libcrypto.0.9.8.dylib
0x967f6000 - 0x968a9fff libFontParser.dylib ??? (???) <FAD5E96D-CF93-CC86-6B30-A6594B930772> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x968e2000 - 0x96932ff7 com.apple.framework.familycontrols 2.0 (2.0) <E6CAB425-3E40-65A3-0C23-150C26E9CBBF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x969c2000 - 0x96a26ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96dbf000 - 0x96e78fe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x96ec0000 - 0x96ec0ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x96ec1000 - 0x976a44b7 com.apple.CoreGraphics 1.536.12 (???) <263EB5FC-DEAD-7C5B-C486-EC86C173F952> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x976a5000 - 0x9777fff3 com.apple.DesktopServices 1.5.3 (1.5.3) <DA02AC94-7B0C-BD75-2305-C46A307A5FB0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97780000 - 0x97786fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x97787000 - 0x97aaafef com.apple.HIToolbox 1.6.2 (???) <E02640B9-7BC3-A4B4-6202-9E4127DDFDD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97ac4000 - 0x97dbdfef com.apple.QuickTime 7.6.3 (1591.3) <803CC5FD-2369-83B5-795D-A8963620EFAC> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97dbe000 - 0x97effff7 com.apple.syncservices 5.1 (578) <88BAF2E9-3A67-EEAB-2EBF-4F7D1D28B39E> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x97f00000 - 0x97fcafef com.apple.CoreServices.OSServices 352 (352) <D9F21CA4-EED0-705F-8F3C-F1322D114B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98004000 - 0x98004ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98035000 - 0x981d3feb com.apple.JavaScriptCore 6531.22 (6531.22.5) <3FB9AF5B-17DD-D4C8-C7B1-4F79B404496E> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x981d4000 - 0x981f8ff7 libJPEG.dylib ??? (???) <649E1974-A527-AC0B-B3F4-B4DC30484070> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98204000 - 0x982faff7 libGLProgrammability.dylib ??? (???) <82D03736-D30C-C013-BBB1-20ED9687D47F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x98385000 - 0x983fcfe3 com.apple.backup.framework 1.2 (1.2) <411D14B1-0E2D-25FF-F329-CE92C70DDEC3> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x983fd000 - 0x9844afeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9844b000 - 0x9845fffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9846b000 - 0x9851aff3 com.apple.ColorSync 4.6.2 (4.6.2) <F3F097AC-FDB7-3357-C64F-E28BECF4C15F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x985ed000 - 0x98602fff com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x986bd000 - 0x988bdfeb com.apple.AddressBook.framework 5.0.1 (864) <878FE5D9-6C49-000F-D5D1-DF8054BFC0F0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x988cb000 - 0x9890dfe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9890e000 - 0x989bcff3 com.apple.ink.framework 1.3.1 (105) <CA3FBDC3-4BBA-7BD9-0777-A7B0751292CD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98a0c000 - 0x98a0fffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98a10000 - 0x98a60fe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98a61000 - 0x98a7fff7 com.apple.CoreVideo 1.6.0 (43.1) <1FB01BE0-B013-AE86-A063-481BB547D2F5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98baf000 - 0x98bc0ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <7A3862F7-3730-8F6E-A5DE-8E2CCEA979EF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x98bee000 - 0x98c58fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x98c59000 - 0x98c59ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9912b000 - 0x995d9fe7 com.apple.VideoToolbox 0.420.18 (420.18) <CB16BB7D-FBE2-A2AD-490A-18479A8321BA> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: WDC WD5000AAKS-40YGA0, 465.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1294, 0xfa200000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa430000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa420000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 -
Slow responsiveness and occasional Freezing 7.03
Good morning,
I continue to experience very slow loading of Quick Time, and subsequent use of all its features. Eg when using Picture Viewer it can take 60 seconds to load. When setting preferences it can take a similar length moving from one menu to another. CPU usages strains away at 100%. if watching a movie clip again it will take an age to load and then sometimes will freeze on play back, necessitating a reboot. I keep the system clean and up to date with Mcaffee and Microsoft Anti Spyware. This is the only programme I run where I have such problems. I'd be really grateful for any suggestions.I'm going to give you several things you can try that can and does slow down XP.
C:\Documents and Settings\User Name\Local Settings, remove the Temp files from the following folders. Temp, Temporary Internet Files content IE, jpi_Cache [file] 1.0 and [jar] 1.0, Cookies, Recent. Remove the Temp files not the entire folder they are in!
C:\Windows\Prefetch, delete all the temp files in there except Layout ini.
C:\Documents and Settings\User Name\Local Settings\Temp\Cache, delete everything in there.
Defrag your Hard drive or drives. -
Slow boot and eventual freeze of system
ok here is the low down, my computer is booting up fairly slow at times, and other times at normal speed. Sometimes it does not boot at all. When it does boot up, it appears to be running normally, then all of the sudden nothing happens. I can move the mouse but nothing is reacting. the programs do not respond, nothing that is supose to be animated moves, and essentially everything stops, except I can still move the mouse freely. I am getting about 15 min of good use out of it before it kills over and freezes up, that is if it will boot properly.
Is this a Hard Drive or system error and how would I go about getting my information off of the computer.To get the information off the computer, if you can get it to boot, you should backup your data. There are many means of backing up data, though if you can't boot, Getting an external Firewire hard drive that is at least 80 GB, and Prosoft Data Rescue may be necessary if you haven't backed up. Prosoft Data Rescue can be found here:
http://www.prosofteng.com/
Once you know you have a complete backup of your data, you may want examine the drive's directory and see if it can be repaired following these instructions:
http://docs.info.apple.com/article.html?artnum=106214
If it can't be repaired, you can either get Alsoft Disk Warrior from:
http://www.alsoft.com/
Or erase and install the operating system while there are no hard drive's connected externally, and upgrade back to 10.3.9 with the combo update:
http://www.apple.com/support/downloads/macosxcombinedupdate1039.html
If after doing that and not installing any third party peripherals or software it still is slowing down, then you may have a hardware issue which needs to be examined with the hardware test disk that came with your machine. I'm not certain, but I think all 17" Powerbooks have the hardware test as a second bootable volume on the restore disk that is bootable via the Startup Manager described here:
http://docs.info.apple.com/article.html?artnum=106178
Run the extended test, and report back the results if you end up having to go this far. -
I installed and downloaded OS X Maverick last week and installed it in relatively new Macbook Pro and IMac...both purchased last year...have experienced applications freezing, slower start up time several times, once was unable to start my Macbook Pro...had to reboot..and slower system response...anyone else experiencing the same?
Checked to see how much space is available ??
Click your Apple menu top left in your screen. From the drop down menu click About This Mac > More Info > Storage. Make sure there's at least 15% free disk space.
As for slow startup, delete all apps in System Preferences > Users & Groups > Login Items
Same for HD > Library > StartupItems
Anti virus software can slow your Macs down if installed. -
My Mac pro desktop is slow! And will freeze up.
I was trying to move a lot of pictures to another user to the shared file folder. During the process I quickly discovered that it was moving it to the desktop. So I stopped the process and that's when the computer froze up. I ended up restarting the computer but no luck. I even went as far to re install the operating software. I have looked in the activity monitor, desk repair, but nothing shows a problem. What's weird is that all the other users work fine. I didn't have the time maching turned on. The computer is only about a year old with tons of free space. Some of the programs work ok before the desktop fills up. Is there a cache that I can empty? I don't have too many apps or even use the computer all that much. Please help I am somewhat new to Apple, but a fan for life!
Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
You may now be able to log in and move the files off the Desktop. Then reboot as usual. -
Slow Launch and Scan of iPhoto Videos
When I launch iMovie 11 (9.0.4), the app launches very quickly, but then beachballs for over a minute while my iPhoto Videos load. Previously, iMovie would ask if I'd like to build thumbnails and I'd answer no, and then manually import only the videos I wanted to work with. Now, I'm never prompted to build thumbnails and it seems iMovie is scanning my iPhoto library everytime the app launches.
Is this normal behaviour for 9.0.4 and is there any way to speed things up?Someone else was having a related, though not quite the same issue with iPhoto Videos. I did a lookup on Google to see what some people recommend and found this on the MacRumours forums: http://forums.macrumors.com/showthread.php?t=477746. It seems pretty drastic to pull the videos out of iPhoto just to get them to disappear in iMovie, but that's what one person that forum was suggesting. It would be way better if there was a switch that turned off the monitoring of the iPhoto Video folder in iMovie, that's for sure.
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Slow, Very, slow navagating and screen freeze's through menu screens.
The other day I Purchased AV RCA cables from the Apple store. I took them home and hooked my Ipod up to my TV. Later I downloaded rental from Itunes, and then noticed my I pod would freeze over and over even after 4 resets. Then I went to my settings and saw that my memery was at 0kb. I know for a fact that yesterday I had around 30gb, and now I have nothing. Can anyone that may have gone through this tell me what is going on. I'm so lost. Thanks
Sharpeiboy,
First thing is please correct your profile, there is no such thing as a iMac G5 Intel. Either your machine is a G5 which is PPC based or it's an Intel iMac.
However where I would check first is how much available disk space you have. In Finder right click iMac HD in the left pane and choose Get Info. Mac's need a minimum of 10-15% of the HD space available in order to operate well. If you have over 15% then look over 25 Ways to Speed Up Your Mac, chances are the solution is in there.
Roger -
Does seem like the earlier versions of firefox did work better. Does not seem to change anything when you have a new version...please help
I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D
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Windows 8.1 slow restart and logons.
Hey,
We are experiencing slow logons and system restarts with Windows 8.1 on a Surface Pro 3 device.
When the issue occurs the event id 7011 if logged consistently in the event log with a number of service timeouts.
Have read that Microsoft recommends increasing the time out period via a registry key to 60000 milliseconds but this does not resolve the issue.
The issue occurs randomly but when is occurs the events are logged in the system log.
All patches and firmware are up to date and device is domain joined.
The services startup options are set correctly.
Hitting a brick wall with this one so any assistance appreciated.
The DNS Client
service failed to start due to the following error:
The service did not
respond to the start or control request in a timely fashion.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
Dnscache service.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
NlaSvc service.
The Netlogon service
depends on the Workstation service which failed to start because of the
following error:
The service did not
respond to the start or control request in a timely fashion.
The Workstation
service failed to start due to the following error:
The service did not
respond to the start or control request in a timely fashion.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
LanmanWorkstation service.
A timeout (30000
milliseconds) was reached while waiting for a transaction response from the
NlaSvc serviceHi,
For this problem, firstly, I would like to suggest you make Clean boot to check if this problem caused by 3rd program or service startup with system caused this problem.
Clean boot: http://support.microsoft.com/kb/929135
If problem persists, it would be better to use boot trace tool to caputer Windows startup trace log.
You can refer to the contents of the link below to collect the boot trace log, then upload these log file log to your Sharing Space and post the download link here.
https://social.technet.microsoft.com/Forums/en-US/bb1b3eab-dd70-4804-aebb-052615ec59d2/windows-81-wont-standby-or-shut-down?forum=w8itprogeneral
Roger Lu
TechNet Community Support
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