Slow LTE speeds in the LA and greater LA area?
Hi guys. So I live in South Pasadena, CA, and for the past week or so I've noticed that the LTE speed on my phone has slowed than tremendously. Whereas before I would have no problem downloading apps, watching Youtube videos, streaming music on Pandora and Rhapsody, now I can barely get these services. At times, videos load, and at other times, they don't load at all. Or, I'm in the middle of watching a video and/or listening to a song, and it stops. I've tried turning the phone off and on, taking out the SIM card and putting it back, wiping the phone completely, making sure that it is set to "LTE mode," and this has not done the trick. Oh, and I have an iPhone 5s, 32GB. I'm updated to IOS 7.1.2. I have even tried driving around to other areas, like Orange County, and my phone still has this problem. When I connect my phone to WiFi, no problem. But when I switch back to Verizon's network, I get the problem mentioned. I was wondering if anyone on here who lives in LA, or the greater LA area, has noticed this. I took my phone to the Apple store today, and the guy brought out another iPhone 5s, and the network was slow on this phone as well. When he showed me his iPhone 5s (he had ATT as his carrier, however), no problem. So I don't know if anyone has reported this, or if it is just my phone. I called Verizon customer service two nights ago, and the rep told me that there were no outages, and that no one else has complained of this. So I would like to know if there is anyone out there who is also experiencing this problem with their LTE speeds. Any help would be appreciated. Thanks!
This is happening to me too. About two weeks ago LTE just dropped off. Here's the results of my speed tests this week:
Mon 8/18 - 0.46 Down, 5.89 Up (culver city)
Mon 8/18 - 0.15 Down, 1.24 Up (LAX)
Tue 8/19 - 0.18 Down, 6.75 Up (culver city)
Tue 8/19 - 0.32 Down, 7.25 Up (LAX)
Wed 8/20 - 1.2 Down, 8.76 Up (culver city)
Wed 8/20 - 0.54 Down, 4.87 Up (LAX)
Thu 8/21 - 0.37 Down, 7.27 Up (culver city)
I'm so glad I found this thread because customer service immediately thinks its my phone. They told me to clear my browser history, what the hell?? Where can I go to get a serious answer?
I have an iPhone5 running iOS 6.1.4. My wife is on an iPhone5s running iOS 7.1.2 and she is experiencing the same issues.
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I will notice I'm getting really slow LTE speeds when streaming music on my iphone 5s because rdio, pandora, itunes radio and sirius xm will pause for long periods of time. The short remedy to this is me having to turn on/off airplane mode and it will work as normal for about 10-15 minutes before going really slow again.
Does anyone think this is the LTE on my phone having the issue? I have Verizon with unlimited data.Hello there dmaynard83,
It sounds like your LTE speed is lower than expected, but seems ok for a bit if you toggle Airplane mode on then off. I would use the troubleshooting from the following article to help resolve issues with the cellular data network:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Restart your iPhone.
Make sure that your software is up to date:
Check for a Carrier Settings Update: Tap Settings > General > About.
Check for an iOS Software Update: Tap Settings > General > Software Update.
Note: Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPhone as new.
Contact your carrier to:
Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
Verify that there are no account-related blocks.
Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
Thank you for using Apple Support Communities.
Regards,
Sterling -
Slow transfer speeds between Mac Pro and Shared Drive on Windows Domain
Hi Guys,
Getting really slow transfer speeds when I try and transfer a file from a Mac Pro to a shared network drive on one of our Windows 2003 Servers.
The Mac Pro is logged on to windows domain. This data is transferring via our hard network, not via wireless. Not having any other transfer speed issues on any other PC's.
For example an 8mb file took around 45 mins.
Hope you can help. Many Thanks.I saw this at a site where they were using DFS with Server 2003. When the few Mac's they had connected to the actual server and uploaded the file it was okay. But when it was sending the file via the \\DFS_node\share_name the Mac took heaps longer for the same file. Watching the Activity Monitor > Network monitor you could see gaps with the data transfer, as if there was some pausing between packets. A pcap showed that there was constant DNS requests coming from the Mac, even after the connection to the share was made. The same wasn't happening when the connection via SMB was directly to the actual file server. As there was only a few Mac on site they left it with the direct connection but were getting an MS specialist in to look at it. Never heard what happened with that one but you may want to try monitoring the packet transfer to see if the data movement is contstant or breaking. I'd also recommend getting Wireshark to monitor the transfer. You can compare upload to download and maybe even the transfer from the Mac to an MS workgroup share.
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I want to clean all of the cookies and bugs that are in my computer causing it to be slow. What program should I use that is safe and won't mess up my computer?
Problem description:
I would like to clean up my computer. Its beginning to run slow and I believe cookies and bugs are apart of the reason.
EtreCheck version: 2.0.6 (91)
Report generated October 26, 2014 at 4:59:31 PM EDT
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 13 days 2:41:41
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (70.38 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. iPhone
General USB Flash Disk 16.13 GB
S.M.A.R.T. Status: Verified
MSD (disk1s1) /Volumes/MSD : 16.13 GB (11.18 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] foo.tap (1.0) Support
[loaded] foo.tun (1.0) Support
Startup Items: ℹ️
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Safari Extensions: ℹ️
Trovi Search for Safari (Disabled)
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
53% mds
9% WindowServer
3% mds_stores
3% storeagent
2% hidd
Top Processes by Memory: ℹ️
920 MB mds
31 MB com.apple.WebKit.WebContent
30 MB Messages
29 MB Safari
21 MB WindowServer
Virtual Memory Information: ℹ️
31 MB Free RAM
713 MB Active RAM
681 MB Inactive RAM
1.09 GB Wired RAM
17.85 GB Page-ins
1.95 GB Page-outs -
when I connect an external hard drive to macbook pro it is very slow to appear on the desktop and Finder window, sometimes 20 mins or more, even with auto backup switched off . any clues?
Hi robfromkinglake west,
Try and isolate the issue. Check if it's only with this drive.
Check the drive with Disk Utility
Using Disk Utility to verify or repair disks
http://support.apple.com/kb/ht1782
I've never seen a drive take 20 minutes to mount.
Nubz -
the material of all apple charges are awful and start to disintegrate. They are very expensive to replace. Great product but the charger and USB cords are awful my Mac book charger he rubber like material starts to break apart exposing your wires.
Yes Apple knows this and will replace, take both machine and charger in.
https://support.apple.com/kb/ts4127 -
Hi Apple friends, my question is regarding, the last iOS 6.1 upgrade, why it include the LTE 4G to the iPad4 and iPad Mini with Telcel in Mexcio, and Why it was not for the iPhone 5?, when Apple will enable this feature LTE 4G on the Iphone5 to Telcel?
And Apple won't tell you. All they will tell you is what countries are supported for LTE right now. You can express your interest to Apple via their feedback pages, if you wish:
http://www.apple.com/feedback/iphone.html
but you will not receive a reply. It may be waiting on Telcel to approve. They may not feel that their LTE network is robust enough to handle that much load yet. But I'm just guessing. We'll just have to wait and see what develops.
Regads. -
"Validation" enabled for the composite and my testsuites are not working
I have posted the below issue in Test suite in JDEV - Studio Edition Version 11.1.1.2.0 But I felt that this is the right forum, so posting this again here:
I have mediator calling bpel. Mediator is exposed as web service. Whenever I run the service using "Test" button on EM with validation turned on
then it works and the process will be completed.
But I have initiate xml in the test suites. I select "UnitTests" and select my test case xml that was associated to "Initiate Message for operation",
I see that the process is still in the "Running" state. I put in exactly the same values as I use for testing the service from EM.
Did anybody face this issue? This happens only when we turn the validation to "Enabled" in EM.
I have "Validation" enabled for the composite and my testsuites are not working. When I test using unit tests, I am only seeing "Running" status of the processes and these are not getting completed.Hello there, RevDebMN.
The following Knowledge Base article is always a great fallback article for troubleshooting Mail issues:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Particularly useful, in your case:
Mail Connection Doctor shows one or more red dots () in the account Status column
Check your Incoming IMAP or POP and Outgoing SMTP email account settings
Use Apple's online Mail Setup Assistant to discover what the correct settings should be for both your Incoming (IMAP or POP) and Outgoing SMTP email servers. If your email service provider is not listed in the Mail Setup Assistant, visit your email service provider's website or contact their support staff to get the correct settings. You can use this "cheat sheet" when asking your email service provider about the settings you need.
After you have the correct email service provider settings, make sure Mail is configured properly.
Click here if your Incoming and Outgoing email account settings are correct, but the issue persists
What alert message is shown in the Mail Connection Doctor "Details" column affected account?
Click here if a "Could not connect to this (server type) server…" message appears
Click here if a "Trying to log in to this (email server provider name) account failed…" message or any other error message appears
If the issue persists, then you'll want to remove the account and then add it again using this article:
Mail (Mountain Lion): Remove accounts
http://support.apple.com/kb/PH11794
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I bought iMac 27 quad core i7 last June. Last month i have noticed lots of dark patches on the screen and now they are growing more. i bought this from US but now i have moved to Kuwait. How much it cost to replace the screen?
Mac and Mac models are picky about the RAM the Mac needs to see and use.
As you have found out, the 1067 speed RAM will not work in your year and model iMac.
You need the 1333 speed RAM.
If, you can return the RAM for a refund, do it!
If not, try online Mac RAM source and seller Crucial memory. They have a table that matches your Mac to the correct and reliable RAM. You may need to contact them to see whether or not they ship to South Africa, though.
If Crucial dpesn't work out, here's the specs for your year and model iMac that you need to seek out and purchase.
Maximum Memory
32 GB (Actual) 16 GB (Apple)
Memory Slots
4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM
Good Luck! -
Our family uses one Apple ID for all of our iPhone 5's. We installed the update and now we are all receiving each other's pictures and texts. How do we stop this?
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l -
I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password protecting the document?
Is there a setting that needs to be set to allow the annotation features? I set password protection to open and then password for editing and set it to Any except page extraction, but it still did not give the annotation option
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When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do
Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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I created a file in Photoshop CS5 (a photo) and another in Illustrator CS5 (a graph) to place in my InDesign CS5 brochure. When the Photoshop and Illustrator files are placed in InDesign, they look blurry - whether viewed in InDesign, printed, or saved as a PDF. Can anyone give me some tips on how to fix this? Thanks!
Ask in the program forums
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
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How can I create a slideshow that depicts only a version of a photo rather than the original? Since the original and new versions are saved together, the aperture slideshow often choices the original rather than the desired version to display.
There are two things we use the name "Slideshow" for in Aperture: a Slideshow Album, used for making Slideshows, and the Slideshow that is made. (Imho, it is a design mistake to not call the containers used to create Slideshows, Books, etc., "Albums".)
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I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are apps installed that can not be determined. What should I do?
See these previous discussions:
not determined
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
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