Slow Mac, HDD Spins Constantly
Hi all.
Before anyone thinks the problem may be the hard drive, I'll say that this is my fourth main drive. And the other three drives have been replaced a couple of times each, too.
Symptoms:
Very, very slow computer;
Crashes constantly when using Adobe Camera RAW;
Main drive spins a lot and it's become louder over time;
Did I say it was slow? It's agonizing.
*Additional Info:*
Dual-core 2.66 GHz; 14GB RAM; tons of free HDD space; bought new last Feb.
*Attempted Solutions:*
Multiple drive swaps, different batches of RAM, three complete system re-installs, several hardware tests (each one gave an all-clear), and two different OSs.
I've pretty much given up. I even bought another Mac a couple of days ago, but I still have work to do on this one, plus I'd like to sell it with a clear conscience--not to mention avoiding the chance of anything happening with my new one. I'm in a small town and can't easily get anyone to look at it without sending it away for a month or so.
So, is there something I might have missed? TIA.
There was something of a "bad dash" to buy the older Mac Pro by people that still needed to use Tiger and weren't ready to be forced into Leopard... thought you might have been in that class
I assume you have done all the things usually recommended to diagnose and setup a system "by the book" carefully to insure it works smoothly (and fast!).
A lemon is always possible. AppleCare for $249, hum.... UPS? also a good investment though not likely to run faster (we JUST had a "power event" for some odd reason again 15 minutes ago).
Disk drives are cheap, and while I always want to use a new drive, I recently lost weeks until I finally ran a drive through WD Lifgeguard and seems to have fixed not only some bad blocks, but it was running like molasses before that. And zero all did NOT map out blocks or rectify the problem(s).
Quality memory, should be a given, not a place to skimp (and cheap now, I paid $495 for 2 x 1GB two years ago which would buy 8GB today).
Rent or lease another system for a month is about it
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This happened about 4 days ago, first it started responding slowly, and then it just keeps spinning the beachball. I can't find hardware test. I did run etrecheck, it did not have any error messages, but I can't copy or move the data anywhere.... I am not able to access the mac pro with another machine, and now I am stuck in install freeze, so I can't copy etrecheck by hand onto a piece of paper.
Without being able to finish a reinstall, what can I try?
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Slow Mac with recurrent spinning ball of doom
Please help,
My Mac has always been slow since I had it and migrated my PC content to my Mac. I have run EtreCheck and hope that this might illuminate the cause of my issues, but worry that it may not. ANYTHING I ask the Mac to do will be slow and inevitably cause a spinning ball for a while. I have kept the system up to date. I have a lot of photos in iPhoto but can't imagine this can be the cause?
Any help is much appreciated. The Etrecheck output is below:
Many thanks.
Problem description:
Slow Mac with poor internet connectivity and recurrent spinning circle of doom
EtreCheck version: 2.1.6 (109)
Report generated 16 January 2015 20:09:37 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 110
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 10 days 7:54:28
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (226.60 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
8 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Support]
[running] com.mcafee.reporter.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bombich.ccchelper.plist [Support]
[invalid?] com.mcafee.ssm.ScanFactory.plist [Support]
[invalid?] com.mcafee.ssm.ScanManager.plist [Support]
[running] com.mcafee.virusscan.fmpd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.f-secure.sync.BTCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
BT Cloud Application (/Applications/BT Cloud.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.1.0 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
SiteAdvisor [Installed]
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 272.28 GB
Destinations:
My Book [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% BT Cloud
0% ocspd
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Mail
113 MB com.apple.WebKit.WebContent
103 MB BT Cloud
94 MB Safari
77 MB Google Chrome
Virtual Memory Information: ℹ️
41 MB Free RAM
1.18 GB Active RAM
1.16 GB Inactive RAM
918 MB Wired RAM
54.83 GB Page-ins
725 MB Page-outs
Diagnostics Information: ℹ️
Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n '"${p[50]}"'mod date: %s\n '"${p[50]}"'checksum: %s\n%s\n' '\n ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
HDD spinning like mad every few minutes....
I've owned this Macbook for a few years now and for the past few months I've had a more and more difficult time working due to the hdd spinning like mad. I could open any application and within a few minutes I hear the disk spinning for a good 5min or so, slows down and starts up again within a few minutes. This causes everything to hang while it spins. I don't understand why it's doing it but it's extremely frustrating to work with. I've checked the system profiler/diagnostics (power on self-test) with passing results.
Any reason why this would happen? I'd love for someone to enlighten me on this before I call and get my @$$ on hold....
Thanks in advance!Hey I think I had same kind of problem few months back...... My macbook was making such a great sound that I was too much worried.... But then some one suggest me to see in utilities in activity monitor and close the program that was having threads more than 30 or so.And after that my mac is running now normal. So I suggest u to check for same thing...some time it happens that although v have quit any particular program it runs in background as it has not completed it's work and if then also the program does not get quit from list remove that particular files or documents that makes it run..... I think if this is the problem in your case everything will be fine when u complete there steps.... Good luck
-
Finder has heavy CPU usage: Causing fan to spin constantly
Hi,
I recently upgraded to Leopard. The upgrade went perfectly. The only thing thats annoying me is that the FINDER is causing heavy CPU usage which is causing my MacBook's fan to spin constantly. I've figured out that the problem is most likely FINDER from the Activity Monitor (I've found that stopping finder eventually causes the fans to spin down and eventually stop.)
Are other people having this problem, let me know? Is apple aware of this problem and will they fix it?
Message was edited by: abbiehoffmanHi
I'm not sure whether this helps, but I've noticed that having icon preview switched on (View - Show View Options) can result in a significant amount of CPU usage if you open a folder containing a large number of files, or a small number of movie files etc. On my older Mac, opening a folder containing a handful of WMV files can result in 20 seconds of 50% CPU usage, as it attempts to replace each generic icon with a content specific icon. I have a hunch it's actually opening QuickTime (and Flip4Mac) transparently in the background to capture a frame from each movie and use it as the icon. In the end I switched icon preview off - by default it seems to be on in Leopard. I guess it's most likely to affect older Macs and laptops, in terms of the CPU percentage required. It also seems to result in a fair bit of disk activity as well, again most likely to affect laptops. -
Been poor since upgrade to Mavericks. I had hope 10.9.2 would help but not the case. Browsed about and found a thing that said do a SuperDuper backup, erase boot drive, clone back. Seemed an improvement for a short time but soon the spinning ball was back.
I noticed in another thread mention of the backup battery - mine is the original (October 2009).
Most of the spinning ball activity is with Apple basic programs:
Mail: Very slow to open a Reply or Forward, also seems unable to do anything when a message is being Sent.
Safari: I have a lag with my Oceanic (TW) cable so some might be that BUT: Close a tab and get the ball, swipe back with the trackpad and get the ball.
Text Edit: Random times, no real specific cause.
Cocktail: Now noticeably slower to Open.
General: Seems slower to change from one program to another. Also, occasional spinning ball for no apparent reason.
Any help would be appreciated.
Doug
As per another thread - EtreCheck log:
Hardware Information:
Mac Pro (Early 2009)
Mac Pro - model: MacPro4,1
1 2.66 GHz Quad-Core Intel Xeon CPU: 4 cores
12 GB RAM
Video Information:
NVIDIA GeForce GT 120 - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 1 day 1:2:11
Disk Information:
ASUS DRW-24B1ST c
PLEXTOR DVDR PX-891SAW
WDC WD20EZRX-00DC0B0 disk3 : (2 TB)
EFI (disk3s1) <not mounted>: 209.7 MB
2TB Master (disk3s2) /Volumes/2TB Master: 2 TB (648.85 GB free)
WDC WD20EZRX-00DC0B0 disk2 : (2 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
2TB Slave (disk2s2) /Volumes/2TB Slave: 2 TB (651.23 GB free)
WDC WD6400AAKS-41H2B0 disk1 : (640.14 GB)
EFI (disk1s1) <not mounted>: 209.7 MB
Media (disk1s2) /Volumes/Media: 560.14 GB (61.31 GB free)
Time (disk1s3) /Volumes/Time: 79.52 GB (3.88 GB free)
WDC WD3000HLHX-01JJPV0 disk0 : (300.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
OS (disk0s2) / [Startup]: 179.21 GB (152.52 GB free)
Windoze (disk0s3) /Volumes/Windoze: 120 GB (70.46 GB free)
USB Information:
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Kensington Kensington Expert Mouse
Apple Inc. Apple Keyboard
DYMO DYMO LabelWriter 450 Turbo
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
CPS UPS CP600
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.kensington.trackballworks.driver (1.1.0)
com.hzsystems.terminus.driver (4)
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.maintain.CocktailScheduler.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.maintain.LogOut.plist 3rd-Party support link
[System] com.maintain.Restart.plist 3rd-Party support link
[System] com.maintain.ShutDown.plist 3rd-Party support link
[System] com.maintain.Sleep.plist 3rd-Party support link
[System] com.maintain.SystemEvents.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
TrackballWorksHelper
Calendar
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AmazonMP3DownloaderPlugin: Version: Unknown
Google Earth Web Plug-in: Version: 5.2 3rd-Party support link
DYMO Safari Addin: Version: (null) - SDK 10.5 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
AdBlock: Version: 2.5.38
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
TrackballWorks 3rd-Party support link
Old Applications:
DVD2oneX2: Version: 2.4.2 - SDK 10.4 3rd-Party support link
DYMO Label: Version: 8.5.1.1879 - SDK 10.5 3rd-Party support link
TurboTax Deluxe 2011: Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
/Library/Frameworks/DYMO/DLS8/Addins
DYMO Excel Add-in: Version: 8.5.1.1879 - SDK 10.5 3rd-Party support link
DYMO Word Add-in: Version: 8.5.1.1879 - SDK 10.5 3rd-Party support link
Audacity: Version: 2.0.3.0 - SDK 10.4 3rd-Party support link
/Applications/Audacity/Audacity.app
MacDraft Pro: Version: 6.0.6 - SDK 10.4 3rd-Party support link
/Applications/Microspot MacDraft Pro 6/MacDraft Pro.app
MTR 4: Version: 4.2.9.1 - SDK 10.4 3rd-Party support link
/Applications/MTR 4.0/MTR 4.0.app
/Applications/Toast 11 Titanium
Spin Doctor: Version: 1.0.1 - SDK 10.5 3rd-Party support link
Disc Cover 3 RE: Version: 3.0.10 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
OS: Disk size: 166.90 GB Disk used: 24.86 GB
Destinations:
Time [Local] (Last used)
Total size: 74.06 GB
Total number of backups: 64
Oldest backup: 2013-08-23 16:01:34 +0000
Last backup: 2014-03-20 21:21:31 +0000
Size of backup disk: Too small
Backup size 74.06 GB < (Disk used 24.86 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% EtreCheck
0% SuperCard 4.7
0% mds_stores
0% mds
Top Processes by Memory:
209 MB com.apple.IconServicesAgent
197 MB Safari
170 MB com.apple.WebKit.WebContent
160 MB mds_stores
123 MB Mail
Virtual Memory Information:
7.22 GB Free RAM
3.05 GB Active RAM
950 MB Inactive RAM
818 MB Wired RAM
588 MB Page-ins
0 B Page-outsThanks.
Mac Pro 4.1, NVIDIA GT 120, 12GB, 10.9.3 boot drive WD WD3000HLHX
Upgraded from 10.8 to Mavericks. Mountain Lion worked nicely.
Running through your helpful list:
Don't see why but would my old GT 120 contribute? I read something about the OS using the GPU for a little help. I don't game and only have 1 24" 1080p ViewSonic monitor so doesn't seem I would be taxing the video card. Might Mavericks be looking for help my GT 120 cannot provide?
Boot Drive - The Velociraptor is overkill on a 3GHz bus and the OSX partition is only about 25% used. Doesn't seem that would be a problem.
I found the Slow Mac After Mavericks before the original post here.
I did item 1: using SuperDuper - no change.
I sort of did item 2: but only a regular "Fastest" erase and only the OSX partition. Mavericks does not have the old number of passes secure erase. I assume going to "most secure" would do the additional passes. I did do a new install Mavericks on another disc with import from my original boot drive. This could drag in extra stuff but I really don't have much loaded on my computer. I then did a SuperDuper of OSX back to the boot drive. If you think a most secure erase and a clean install would help, it can be done. Windows 7 has had many updates since my purchase January 2011 so it is reinstalling Windoze I would really like to avoid.
Did item 3: and have used Combo for update to 10.9.3.
Item 5: applies and no way to get around that.
The applicable link in the spinning beach ball (temporarily, but frequently) does not seem to be it. Activity Monitor seems to think I have no need for this much computer because most of its capability is idle. HandBrake is the only time it even breaks a sweat. The one app I never see it in is SuperCard mentioned by the OP. The problems do not seem different with SuperCard running or not.
I do thank you both for your responses. Unfortunately, it is likely Apple wants to help me decide to buy a new computer. I have been getting a new Mac every four years since 1985 so it is time. If they had not gone to that wastebasket with no optical or hard drive bays, I'd have done it. If I buy new, it will be a Mini and all the associated junk. Where is the expandable desktop Mac in the Apple lineup?
Doug -
Macbook pro has slowed considerably and spinning beach ball appears lots
My Macbook pro has slowed considerably and spinning beach ball appears lots recently.
After I installed 10.5.7 it started happening. When I open anything including system prefs and apple apps the ball appears. I'm on 10.5.8 and it seems to be either as slow or slower. Startup is a bit faster now, but it'll go to the beach ball before I even do anything remotely intensive on the system.
My computer is almost 3 years old but I don't install any weird software on it and have 30% of my system disk free. I'm an audio guy and use logic, pro tools and generally keep my computer clean.
I've tried starting another user account to check if its my original user that has the issue, but thats just as slow too.
Please help...
Thanks
Oh yeah, I repaired disk permissions too but it hasn't seemed to have changed anythingThanks for the reply Dale.
I have just tried that and Disk Utility said my MAc HD appears to be ok....????
So I don't really understand what else I can do...
I tried using Onyx a couple of months ago but it seemed to make things worse and more temperamental.
If there is a next level of solutions I could try it would be much appreciated.
This is what appears when I verify or repair the permissions... I doesn't change if I repair them though.....
Verify permissions for “Macintosh HD”
Reading permissions database.
Reading the permissions database can take several minutes.
ACL found but not expected on "private/var/root/Library/Preferences".
ACL found but not expected on "private/var/root/Library".
ACL found but not expected on "private/var/root".
Permissions differ on "System/Library/CoreServices/AirPort Base Station Agent.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Library/Application Support/ProApps/Internal Plug-Ins/BrowserKit/iLife.bkplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "System/Library/PrivateFrameworks/BrowserKit.framework/Versions/A/CodeResources ", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/Leopard Panels.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "usr/lib/ruby", should be lrwxr-xr-x , they are drwxr-xr-x .
Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrw-rw-r-- .
ACL found but not expected on "Applications/TextEdit.app".
Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
ACL found but not expected on "Applications/Time Machine.app".
Permissions verification complete
Thanks for your help
Owen -
Hello all,
New to Apple and to the Apple Discussion boards. Looks like a great resource for information. Now my question:
I've had my black MacBook for a little over a week now. Today while using it to do some word processing with Word, I noticed that the whole time I was using the notebook there was a constant low vibration across the whole surface where the keys and palms rest. I've never noticed this before today, so I'm inclined to believe it just started.
It seems to me like the hard drive is spinning constantly, which means its doing something, because I believe that's where the vibration is coming from. I've owned several laptops before this, and don't ever seem to remember a vibration so strong that I could feel it while typing. What gives? Is this normal for these MacBooks?
Thanks all!
--AARONI believe mine is exhibiting the same behavior as yours is, and I believe this to be normal. So, I won't be taking it in to have it looked at. If you have any concerns about how yours is operating, than by all means have it checked out - there is nothing wrong with that.
Also, there is a good free program that got very good reviews from MacWorld. It's a HD monitor and it will put an icon in your tool bar and give you a constant update to your HD's health. It can be found here: http://homepage.mac.com/julianmayer/
It's your money that you've put into this purchase, so I don't want to tell anyone that they shouldn't have it looked at. Yet, I, personally don't see a need to for this issue.
Hope this helps. -
Why do not Apple send a fix for all fail´s / slow mac`s afther upgrade to Yosemite
I have upgrade 2 of my Macbook air 11" models. Both have major slow functionality in allmost every programs. slow mail, safari, pages. Allmost nothing of the funksjonalitys can being uses in numbers. Slow functionality when jumping between programs. Allover i have BIG problems with mac for my first time. And why do not Apple send a fix for all fails there is after upgrading to Yosemite. When thousand of users have the same problem with major slow mac`s.
Here is a test for my mac.
EtreCheck version: 2.1 (101)
Report generated 4. desember 2014 kl. 22.48.33 CET
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:12:8
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500,28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 496.30 GB (371.41 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0 18 - SDK 10.6) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Bases
[not loaded] com.kaspersky.kext.kimul.38 (38) [Support]
/Library/Extensions
[loaded] com.silex.driver.sxuptp (1.10.9 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Support]
[not loaded] com.freecom.driver.BoulderScsi (1.0.0d1) [Support]
[not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
[not loaded] com.zg.driver.ZGUSBCDCACMData (1.5) [Support]
[not loaded] com.zg.driver.ZGUSBMassStorageFilter (1.5) [Support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.9) [Support]
[not loaded] com.zg.driver.cdc_usb_bus (1.9) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[failed] com.kaspersky.kav.plist [Support] [Details]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support] [Details]
User Launch Agents: ℹ️
[running] ca.indev.MailTagsHelper.agent.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Support]
User Login Items: ℹ️
iTunesHelper ProgramHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
fuspredownloader ProgramHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
nplastpass: Version: 3.1.61 [Support]
JavaPlugin2_NPAPI: Version: Unknown
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
userinternetplugins ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Facebook Cleaner
Pin It Button
LastPass
ResizeMe
OpenIE
3rd Party Preference Panes: ℹ️
Cineform [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 496.30 GB Disk used: 124.90 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 65
Oldest backup: 2013-08-15 20:20:51 +0000
Last backup: 2014-12-04 17:20:31 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 496.30 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
1% cloudd
0% Safari
0% launchd
Top Processes by Memory: ℹ️
369 MB com.apple.WebKit.WebContent
155 MB Safari
103 MB Feedback Assistant
86 MB Finder
69 MB mds_stores
Virtual Memory Information: ℹ️
4.52 GB Free RAM
2.60 GB Active RAM
652 MB Inactive RAM
820 MB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 4, 2014, 10:37:00 PM Self test - passed[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
Your machine is slow because you loaded a bunch of third party junk on it. -
Is there a way of moving imported images in lR4 from mac HDD to and EX HDD with out loosing LR4 data
Hi
i've managed to fill my mack up with images as i imported all my photos to the MAC HDD rather than an external HDD,,,school boy error :\ (but i am new to lightroom)
as there's 30,000+ is there a way of moving them with out having to reload them to the new HDD? i only found out my mistake when the computer was running on 1% memory...doh!
Thanks for any advice
AndyIn your operating system, move the photos to wherever you want them to be (keeping the folder tree structure the same), and then in Lightroom re-link via http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm
-
Can no longer access Mac HDD from Windows XP Installation
Hello, I'm pretty new to Macs, and am running into a problem.
I'm in the middle of configuring Windows XP to my liking, and got to the part where I typically move the locations of the My Documents, My Pictures, etc. to their respective locations on the Mac hard drive (that way I store all files in the same place, and I can boot between OSX and XP without having to move files). Anyway, I rebooted to finish installing unrelated software, and my Mac HDD will no longer "mount" if that term applies in XP. It shows up in disk management as an unknown partition. I KNOW 100% positively that I accessed it before the reboot. I don't see how a program for rotating the screen on my external monitor (iRotate) could do this, and the only other things isntalled right now are Bootcamp's drivers and Firefox. It's a clean, up to date XP installation.
Any help appreciated!
Specs:
Intel iMac
Core i3 550, 3.2 GHz
4 GB DDR3 (2.99 accessible in XP)
1 TB Western Digital HDD
Windows XP Professional SP3, fully updatedThis is the error:
"Windows cannot access \\machine\sharedfolder,
error code 0x80004005, unspecified error"
I can not remove network cards because servers are hosted in Azure. So when I remove network card server becomes unreachable. -
Mac OS no longer available after trying to remove Windows on Bootcamp. How can I restore Mac OS without the Mac HDD in options?
So what I did was, I had bought my iMac from a shop and asked them to do bootcamp for me. However, they installed 32 bit instead of 64. My fault, I did not make my self clear about it. So after it has been delivered to my house, I realized that I wanted the 64 bit. I tried to remove windows on bootcamp but honestly, I have not experienced this before. So I failed. I believe, I did something wrong.
So I opened the iMac and it keeps asking me to go to windows. Windows OS also corrupted.
I tried the Option Key but the only option is Windows 7 only. So using a different keyboard, I press option and it only shows Windows HDD and the Mac HDD has gone.
What am I going to do? How can I restore Mac OS without the HDD anymore?iMac, Mac OS X (10.7.2) < your profile
Try using Lion Recovery -
Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that. I took my old router upstairs and was streaming TV via my ipad seamlessly - the same program via the TC was constantly buffering.
I just expected to be able to plug in the TC, so a simple set-up and experience wireless both upstairs and downstairs in my house. For some reason the range is low and speed veru disappointing.
I am far from being an IT expert but I would welcome advice about setting up this TC so we can enjoy the product as it was designed. Please HELP!No silver bullet........but my suggestions may drive you in the right direction.
1. Unplug the power cable from the TC and wait 10-15 minutes before powering back up. Seriously wait!
Proceed to #2 if this dosen't help.
2. Unplug the power cable from the TC, ubplug the power cable from your Broadband Modem (assuming it's a cable modem), disconnect ethernet, and cable from modem.
2a. Wait 10-15 minutes then re-connect cable, ethernet, and power back to modem (your modem should power up unless you have a power switch) wait for all the modem lights to come on EXCEPT activity.
2b. Connect ethernet from modem to TC, and plug in the power cable to TC.
Proceed to #3 if this dosen't help.
3. Reconfigure the TC.........Read here........http://support.apple.com/kb/HT3728
All really simple to do....if you need additional help let me (us) know. -
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Scorch: Version: 5.2.5 [Click for support]
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071101000050 [Click for support]
UploadManager: Version: Unknown - SDK 10.5 [Click for support]
ContentManager: Version: Unknown - SDK 10.5 [Click for support]
RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
0% com.hp.devicemonitor
0% galileod
0% com.apple.InputMethodKit.UserDictionary
0% AppleSpell
Top Processes by Memory: ℹ️
120 MB mds_stores
103 MB Finder
103 MB CalendarAgent
82 MB soagent
77 MB Spotlight
Virtual Memory Information: ℹ️
66 MB Free RAM
1.86 GB Active RAM
1.79 GB Inactive RAM
580 MB Wired RAM
1.34 GB Page-ins
254 KB Page-outs
Diagnostics Information: ℹ️
Apr 8, 2015, 07:17:00 PM Self test - passed
Apr 8, 2015, 02:18:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/FaceTime_2015-04-08-141840_[re dacted].crash
Apr 8, 2015, 02:17:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/FaceTime_2015-04-08-141755_[re dacted].crash
Apr 8, 2015, 11:26:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/FaceTime_2015-04-08-112658_[re dacted].crash
Apr 6, 2015, 07:19:06 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-06-191906_[redact ed].cpu_resource.diag [Click for details]
Apr 6, 2015, 06:35:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-06-183502_[reda cted].crash
Slow Mac, and a weird rolling screen on Face Time. Memory has been doubled to 4GB. Caches dumped in trash and emptied. Help. It's really slow.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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