Slow Mac Help Etrecheck
Hi, I'm having a lot of trouble with my Mac stalling, pinwheeling, applications not responding etc.
It was getting worse prior to recently installing Yosemite (from Mavericks). After installing Yosemite is came to an almost complete standstill. After implementing steps 1-6 from High Tech Dad http://www.hightechdad.com/2014/10/23/13-tips-optimize-mac-yosemite-installation / it improved significantly, but is still slow and stalling at times. Can anybody offer further help?
Thanks
EtreCheck version: 2.0.6 (91)
Report generated 28 October 2014 5:38:03 pm NZDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 720
Panasonic-TV spdisplays_720p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:56:36
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (381.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
JMicron Freecom Mobile Drive XXS 3.0 500.1 GB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
disk1s2 (disk1s2) <not mounted> : 499.75 GB
Boot OS X (disk1s3) <not mounted> : 134 MB
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Brother MFC-J430W
Microsoft Microsoft® 2.4GHz Transceiver V1.0
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.1) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.1) Support
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
[loaded] com.microsoft.driver.MicrosoftKeyboard (7.1) Support
[loaded] com.microsoft.driver.MicrosoftMouse (7.1) Support
/System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftKeyboardBluetooth (7.1) Support
[loaded] com.microsoft.driver.MicrosoftKeyboardUSB (7.1) Support
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (7.1) Support
[loaded] com.microsoft.driver.MicrosoftMouseUSB (7.1) Support
Launch Agents: ℹ️
[running] cn.com.zte.mobile.usbswapper.plist Support
[running] com.brother.LOGINserver.plist Support
[running] com.hp.productresearch.plist Support
[running] com.intego.commonservices.integomenu.plist Support
[loaded] com.intego.commonservices.taskmanager.plist Support
[loaded] com.intego.commonservices.uninstaller.plist Support
[loaded] com.intego.netbarrier.alert.plist Support
[running] com.intego.netupdate.agent.plist Support
[loaded] com.intego.virusbarrier.alert.plist Support
Launch Daemons: ℹ️
[running] cn.com.zte.PPPMonitor.plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.intego.commonservices.daemon.integod.plist Support
[running] com.intego.commonservices.daemon.taskmanager.plist Support
[loaded] com.intego.commonservices.icalserver.plist Support
[loaded] com.intego.commonservices.metrics.kschecker.plist Support
[loaded] com.intego.netbarrier.daemon.logger.plist Support
[running] com.intego.netbarrier.daemon.monitor.plist Support
[running] com.intego.netbarrier.daemon.plist Support
[running] com.intego.netupdate.daemon.plist Support
[loaded] com.intego.virusbarrier.daemon.emlparser.plist Support
[running] com.intego.virusbarrier.daemon.logger.plist Support
[running] com.intego.virusbarrier.daemon.plist Support
[running] com.intego.virusbarrier.daemon.scanner.plist Support
[running] com.intego.WashingMachine.service.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
CheatSheet UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MicrosoftKeyboardHelper Application (/Library/PreferencePanes/Microsoft Keyboard.prefPane/Contents/Resources/MicrosoftKeyboardHelper.app)
MicrosoftMouseHelper Application (/Library/PreferencePanes/Microsoft Mouse.prefPane/Contents/Resources/MicrosoftMouseHelper.app)
SkyDrive UNKNOWN (missing value)
Google Drive UNKNOWN (missing value)
Alfred UNKNOWN (missing value)
SanDiskSecureAccess_Manager UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Sophos Anti-Virus UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
nplastpass: Version: 2.0.25 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
LastPass
WOT
TrafficLight
Disconnect
DuckDuckGo
AdBlock
Awesome Screenshot
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Microsoft Keyboard Support
Microsoft Mouse Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
DamianFreecom [Local]
Total size: 499.42 GB
Total number of backups: 45
Oldest backup: 2014-06-01 06:28:00 +0000
Last backup: 2014-10-28 04:30:31 +0000
Size of backup disk: Excellent
Backup size 499.42 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
14% Safari
12% cloudd
8% Found
7% WindowServer
5% virusbarrierb
Top Processes by Memory: ℹ️
236 MB Safari
155 MB FileIsFound
107 MB mds_stores
86 MB Dropbox
82 MB Mail
Virtual Memory Information: ℹ️
53 MB Free RAM
1.61 GB Active RAM
1.48 GB Inactive RAM
1.04 GB Wired RAM
3.95 GB Page-ins
145 MB Page-outs
Try here for instructions on removing MacKeeper. The Developer's uninstaller leaves remnants behind on purpose.
http://www.macexpertguide.com/2012/11/16/uninstall-mackeeper-2012-2011-mac/
Cheers
Pete
Similar Messages
-
Slow mac, with EtreCheck report
Hello, I have a very slow mac, I am running mackeeper and still having problems. I read about Etrecheck and have included the report. Any help would be appreciated!
EtreCheck version: 1.9.15 (52)
Report generated 2 September 2014 9:12:45 am NZST
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 16:1:34
Disk Information: ?
WDC WD5000AAKS-402AA0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 249.62 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
Macintosh HD 2 (disk0s4) /Volumes/Macintosh HD 2: 249.49 GB (217.09 GB free)
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
ADATA CH11 1.5 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted>: 209.7 MB
'ds (disk2s2) /Volumes/'ds: 1.5 TB (437.69 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) Support
[loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents: ?
[running] com.brother.LOGINserver.plist Support
[running] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] SpyroDriverDaemon.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ?
Monitor
iTunesHelper
uTorrent
SmileboxTray
BitTorrent
iTunes
Mail
AdobeResourceSynchronizer
Internet Plug-ins: ?
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions: ?
Searchme-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
ADATA HARD DRIVE [Local] (Last used)
Total size: 1 TB
Total number of backups: 88
Oldest backup: 2013-07-14 10:13:30 +0000
Last backup: 2014-09-01 20:10:45 +0000
Size of backup disk: Excellent
Backup size 1 TB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
2% DivXMediaServer
2% AntiVirus
2% Safari
1% backupd
1% Mail
Top Processes by Memory: ?
262 MB AntiVirus
229 MB Safari
143 MB iTunes
102 MB Mail
41 MB WindowServer
Virtual Memory Information: ?
75 MB Free RAM
1.30 GB Active RAM
1.24 GB Inactive RAM
924 MB Wired RAM
9.76 GB Page-ins
3.48 GB Page-outsMacKeeper is a big source of CREATING problems, not solving them. Sorry that their scam got you. See Do not install MacKeeper.
Also try removing uTorrent and BitTorrent and see if there is an improvement. If you frequently download torrents, that's a good way to get malware. It might be worth downloading Sophos and having it do a scan: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx. -
Help viewer is very slow - 'Mac Help' questions never answer
Does the Help function not work in OS 10.4.4? I can only get answers in some 3rd party applictions but not Mac Help.
Anyone know why???Hello Terry,
Try this...
Help
With thanks to Dr S
Cheers
Ian -
Slow mac =( HELP PLZ
mac is being really sluggish can any one help?
One way to do it is to do a complete reinstall of you MAC OS disk. This will solve it. PLease bare in mind that you need to have enough free space for you to do this. If that dosent work then remove your battery, press power button for 5 seconds (it wont look like its doing anything but it does something internally) then put battery back in and restart, you should find its back to normal.
-
My mac is only about two years old.
I came home today and randomly it's running super slow, usually I run OnyX clean up my computer a bit and everything is fine.
But now, OnyX has stopped responding. I did a recovery boot and the disk utility until they came back fine.
I'm running another now to clear space - what can/ do I do? I'm so worried.When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
There were a few postings on 12 Sept 05 about very slow Mac help; the only solution proposed was to delete a few prefs files (which didn't help this iMac).
Mac Help on this iMac is, simply, not working. Clicking on "Index: Look up topics easily" MIGHT bring an index up in 15 minutes (31,200 slow wire connection), and a further 15 minutes still doesn't respond to anything clicked there.
I've seen this phenomenon on quite a few Macs, including those in an Apple reseller's store. They just shrugged.
What's (not) going on here?
20" G5 iMac Mac OS X (10.4.3)Ted,
Troubleshooting Help Viewer by Dr. Smoke may be "Helpful."
This X Lab FAQ link has proven to be useful for countless users. Be sure to explore all of the options step-by-step before you reject the "delete a few prefs files" solution.
;~) -
Etrecheck report....my mac is running so slow. Help!
My mac has been running so slow, and I get lots of spinning balls. Can someone help me fix the issues in this report?
Problem description:
slow mac
EtreCheck version: 2.1.8 (121)
Report generated February 18, 2015 at 8:36:21 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 11 days 17:14:40
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (200.86 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Fitbit Inc. Fitbit Base Station
Western Digital Ext HDD 1021 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Time Machine (disk1s2) /Volumes/Time Machine : 500.00 GB (15.08 GB free)
Unused (disk1s3) /Volumes/Unused : 499.92 GB (499.07 GB free)
Time Machine 2 (disk1s4) /Volumes/Time Machine 2 : 999.87 GB (394.14 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
The Neat Company Neat ADF Scanner
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
15 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.findmymac.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[failed] com.apple.loginwindow.LFVTracer.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
22 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.SafariBookmarksSyncer.plist
[running] com.leapfrog.connect.monitor.plist [Click for support]
[failed] SOS.OnlineBackup.LaunchAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WeatherBug Alert Application (/Users/[redacted]/Downloads/WeatherBug Alert.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
TimehopSync Application (/Applications/TimehopSync.app)
Internet Plug-ins: ℹ️
AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
F5 SSL VPN Plugin: Version: 6031.2010.0122.1 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User internet Plug-ins: ℹ️
Stamps.com: Version: 1.1.12 [Click for support]
npBcsMcTcIO: Version: Unknown [Click for support]
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Safari Extensions: ℹ️
Ebates Cash Back
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 298.39 GB
Destinations:
Time Machine 2 [Local]
Total size: 999.87 GB
Total number of backups: 69
Oldest backup: 2013-05-06 16:34:48 +0000
Last backup: 2014-10-22 19:05:46 +0000
Size of backup disk: Adequate
Backup size 999.87 GB > (Disk used 298.39 GB X 3)
Top Processes by CPU: ℹ️
11% Mail
4% syncdefaultsd
3% WindowServer
2% launchd
1% com.apple.audio.SandboxHelper
Top Processes by Memory: ℹ️
246 MB Mail
165 MB Safari
86 MB com.apple.WebKit.WebContent
56 MB WindowServer
34 MB mds_stores
Virtual Memory Information: ℹ️
45 MB Free RAM
744 MB Active RAM
617 MB Inactive RAM
1.09 GB Wired RAM
261.11 GB Page-ins
6.23 GB Page-outs
Diagnostics Information: ℹ️
Feb 18, 2015, 08:02:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iBank_2015-02-18-080224_[redac ted].crash
Feb 17, 2015, 04:44:16 AM /Library/Logs/DiagnosticReports/WindowServer_2015-02-17-044416_[redacted].cpu_r esource.diag [Click for details]
Feb 17, 2015, 01:54:57 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-02-17-015457_[ redacted].cpu_resource.diag [Click for details]
Feb 16, 2015, 12:52:23 PM /Library/Logs/DiagnosticReports/iBank_2015-02-16-125223_[redacted].hang
Feb 16, 2015, 12:50:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iBank_2015-02-16-125057_[redac ted].crash
Feb 15, 2015, 09:01:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iBank_2015-02-15-090130_[redac ted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Problem description:
Computer very slow….and unresponsive
EtreCheck version: 2.1.8 (121)
Report generated April 16, 2015 at 10:19:42 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 412
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Passport 0748 500.07 GB
EFI (disk3s1) <not mounted> : 210 MB
My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.gamed.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
6 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[running] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[unknown] com.mcafee.ssm.ScanFactory.plist [Click for support]
[unknown] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDSecurityHelper UNKNOWN (missing value)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
WDDriveUtilityHelper UNKNOWN (missing value)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Stamps.com: Version: 1.1.13 [Click for support]
DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
Safari Extensions: ℹ️
SiteAdvisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
Destinations:
My Passport [Local]
Total size: 499.73 GB
Total number of backups: 29
Oldest backup: 2013-05-17 22:06:43 +0000
Last backup: 2015-03-27 16:16:56 +0000
Size of backup disk: Too small
Backup size 499.73 GB < (Disk used 199.33 GB X 3)
Top Processes by CPU: ℹ️
6% backupd
5% WindowServer
1% Google Chrome
1% loginwindow
1% mtmd
Top Processes by Memory: ℹ️
289 MB Google Chrome Helper
189 MB Google Chrome
84 MB backupd
78 MB Mail
77 MB Finder
Virtual Memory Information: ℹ️
17 MB Free RAM
1.22 GB Active RAM
1.22 GB Inactive RAM
996 MB Wired RAM
54.55 GB Page-ins
1.93 GB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 03:11:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Mac running slow, please help
I have a macbook pro that is 3 years old but lately it runs very slow and has been really bad when using safari. I have tried restarting but this is my first mac and i have to say I am not brilliant with it.
I have downloaded Etrecheck and have a report
EtreCheck version: 1.9.12 (48)
Report generated 4 August 2014 17:27:30 GMT+01:00
Hardware Information:
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.5 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 1024 MB
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1680 x 1050
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 20:49:50
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (426.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
[not loaded] com.LaCie.ScsiType00 (1.2.11 - SDK 10.5) Support
[loaded] com.dvdfab.kext.fabio (1) Support
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.lacie.desktopmanager.service.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents:
[running] com.epson.epw.agent.plist Support
[loaded] com.lacie.eventsactions.launcher.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents:
[running] com.amazon.cloud-player.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
LaCie Network Assistant 22.42.47
LDMStatusItem
LaCie Network Assistant
LaCie Network Assistant
LaCie Network Assistant
Internet Plug-ins:
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: Unknown Check version
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 Support
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player Support
Java Support
Trusteer Endpoint Protection Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
15% WebProcess
3% WindowServer
1% Safari
0% fontd
0% rapportd
Top Processes by Memory:
635 MB WebProcess
147 MB Safari
90 MB mds
78 MB Finder
66 MB WindowServer
Virtual Memory Information:
985 MB Free RAM
1.67 GB Active RAM
583 MB Inactive RAM
810 MB Wired RAM
680 MB Page-ins
68 MB Page-outs
Any help would be gratefully receivedThanks, just after i posted that i found it and think it is also now gone.
I will post another report so you can see and again thanks for all your help
EtreCheck version: 1.9.12 (48)
Report generated 4 August 2014 18:48:58 GMT+01:00
Hardware Information:
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.5 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 1024 MB
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1680 x 1050
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:2:32
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (428.02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
[not loaded] com.LaCie.ScsiType00 (1.2.11 - SDK 10.5) Support
[loaded] com.dvdfab.kext.fabio (1) Support
[loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support
[loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.lacie.desktopmanager.service.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[running] com.epson.epw.agent.plist Support
[loaded] com.lacie.eventsactions.launcher.agent.plist Support
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[running] com.amazon.cloud-player.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
LaCie Network Assistant 22.42.47
LDMStatusItem
LaCie Network Assistant
LaCie Network Assistant
LaCie Network Assistant
Internet Plug-ins:
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
NP_2020Player_WEB: Version: Unknown
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
3% Safari
3% hidd
1% fontd
0% mds
Top Processes by Memory:
119 MB WebProcess
65 MB mds
53 MB WindowServer
53 MB Safari
49 MB Finder
Virtual Memory Information:
2.43 GB Free RAM
750 MB Active RAM
131 MB Inactive RAM
718 MB Wired RAM
204 MB Page-ins
0 B Page-outs -
Very slow Mac, EtreCheck result
Hi. I have run an EtreCheck scan with the result below. Please tell me why my Mac is so slow and whether we need more RAM… We did have TimeMachine working but the external drive has suddenly stopped working (neither our Mac or Macbook can see it when plugged in) so we have to buy a new one hence the problem in that section. Thank you for you help
Problem description:
Very slow Mac
EtreCheck version: 2.2 (132)
Report generated 4/25/15 12:04 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Time since boot: 6 days 0:51:46
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (467.46 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple, Inc. iMac
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[not loaded] com.palm.novacomd [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
ContentManager: Version: Unknown - SDK 10.5 [Click for support]
RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
UploadManager: Version: Unknown - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
1% WebProcess
1% fontd(2)
0% SystemUIServer
0% Microsoft Word
Top Processes by Memory: ℹ️
901 MB WebProcess
811 MB Safari
156 MB iTunes
156 MB WindowServer
98 MB Microsoft Word
Virtual Memory Information: ℹ️
811 MB Free RAM
7.21 GB Used RAM
26 MB Swap UsedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Why is Mac Help so slow?
Why is Mac Help so teeth-grindingly slow in Lion? Perhaps because Lion is a download-only OS, Apple seems to have put the entire Help System online, but Surely there is a way to download the help system to my Mac?
It often takes half a minute just to get my search results, and if I do several searches, this really adds up! in addition, if I am downloading something etc. the help system will give me the message that my Mac is not connected to the Internet. Is this normal?
I am much less likely to use the help system now because it works so poorly.odysseus wrote:
Does OnyX do anything different from TinkerTool System?
I'm not familiar with TinkerTool system (just the free TinkerTool app).
Anyway, deleting caches and plists according to these instructions helped a great deal.
That's probably sufficient, but Help has changed significantly since Snow Leopard, and the X Lab articles don't seem to have been updated since then. -
In Mac Help, when you press on the triangle next to the textfield and the looking glass, what does it say. In using the Dutch version. But what does it say in English? Something in the line of 'including results product support', but I'm curious to what it says exactly so I can search more about that option.
Cause when selected any search literally takes ages, if not forever. Deselected I get search results quickly. But when selected... I've entered a search half an hour ago and it still only showing that spinning disc.
So I'm curious what this option says and what it does.Cause when selected any search literally takes ages
Help topics are connecting to the online versions. I suspect you might have a slow connection and this is causing the delay. Microsoft Office has an option in Help to view the local files, but I don't see an option in OS X to view only local. I suspect there are no local files. These files are constantly being updated and the only way to keep current is to view online.
Selecting Finder, I see this search box:
Help selected in Apple Mail: -
I have upgrade 2 of my Macbook air 11" models. Both have major slow functionality in allmost every programs. slow mail, safari, pages. Allmost nothing of the funksjonalitys can being uses in numbers. Slow functionality when jumping between programs. Allover i have BIG problems with mac for my first time. And why do not Apple send a fix for all fails there is after upgrading to Yosemite. When thousand of users have the same problem with major slow mac`s.
Here is a test for my mac.
EtreCheck version: 2.1 (101)
Report generated 4. desember 2014 kl. 22.48.33 CET
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:12:8
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500,28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 496.30 GB (371.41 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0 18 - SDK 10.6) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Bases
[not loaded] com.kaspersky.kext.kimul.38 (38) [Support]
/Library/Extensions
[loaded] com.silex.driver.sxuptp (1.10.9 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Support]
[not loaded] com.freecom.driver.BoulderScsi (1.0.0d1) [Support]
[not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
[not loaded] com.zg.driver.ZGUSBCDCACMData (1.5) [Support]
[not loaded] com.zg.driver.ZGUSBMassStorageFilter (1.5) [Support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.9) [Support]
[not loaded] com.zg.driver.cdc_usb_bus (1.9) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[failed] com.kaspersky.kav.plist [Support] [Details]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support] [Details]
User Launch Agents: ℹ️
[running] ca.indev.MailTagsHelper.agent.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Support]
User Login Items: ℹ️
iTunesHelper ProgramHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
fuspredownloader ProgramHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
nplastpass: Version: 3.1.61 [Support]
JavaPlugin2_NPAPI: Version: Unknown
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
userinternetplugins ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Facebook Cleaner
Pin It Button
LastPass
ResizeMe
OpenIE
3rd Party Preference Panes: ℹ️
Cineform [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 496.30 GB Disk used: 124.90 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 65
Oldest backup: 2013-08-15 20:20:51 +0000
Last backup: 2014-12-04 17:20:31 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 496.30 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
1% cloudd
0% Safari
0% launchd
Top Processes by Memory: ℹ️
369 MB com.apple.WebKit.WebContent
155 MB Safari
103 MB Feedback Assistant
86 MB Finder
69 MB mds_stores
Virtual Memory Information: ℹ️
4.52 GB Free RAM
2.60 GB Active RAM
652 MB Inactive RAM
820 MB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 4, 2014, 10:37:00 PM Self test - passed[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
Your machine is slow because you loaded a bunch of third party junk on it. -
I am trying to troubleshoot a slow iMac. EtreCheck showed that com.adobe.CS5ServiceManager.plist failed. Not sure if this is important or how to fix. Any suggestions?
BobHarris: Thanks. The EtreCheck output follows:
Problem description:
My iMac is very slow.
EtreCheck version: 2.2 (132)
Report generated 4/22/15 2:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
Disk Information: ℹ️
ST3500418AS disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
hp psc 1300 series
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
LaCie LaCie Hard Drive Quadra 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
HP IO Classic Proxy 2 Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
Director Docker Application (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% fontd
2% WindowServer
0% coreservicesd
0% mds
0% blued
Top Processes by Memory: ℹ️
78 MB mds
41 MB Finder
33 MB mdworker(3)
29 MB WindowServer
29 MB Dock
Virtual Memory Information: ℹ️
2.60 GB Free RAM
1.40 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 22, 2015, 11:38:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
Apr 21, 2015, 02:37:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
Apr 22, 2015, 11:51:45 AM Self test - passed -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.
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