Slow Mac/OSX10.8.2?
Since I upgraded to OSX 10.8.2 my Desktop is very slow and programs regularly crash. I did a reboot with P,R,Alt and Command, that improved things a bit. It seems as if the computer does not want to multi-task any more. When I have a few windows open, especially when running , say, a few youtube videos, or when editing with several Word documents open, I may have to restart reveral times a day. It has been so bad that I had to pull the power plug and restart.
I have two Macbook Airs, and they do not have this problem.
Any suggestions?
Hi Paul,
You are right, I have only 2 gb RAM, and only 66gb free on the hard drive, although I am in the process of freeing up memory on the hard drive. I guess I have to put in another 2gb RAM, when I have money, downtime on the computer, and ...
I hoped that there was a way to restore the speed to what I had on the snow leopard OS.
Merci beaucoup!
Similar Messages
-
Why do not Apple send a fix for all fail´s / slow mac`s afther upgrade to Yosemite
I have upgrade 2 of my Macbook air 11" models. Both have major slow functionality in allmost every programs. slow mail, safari, pages. Allmost nothing of the funksjonalitys can being uses in numbers. Slow functionality when jumping between programs. Allover i have BIG problems with mac for my first time. And why do not Apple send a fix for all fails there is after upgrading to Yosemite. When thousand of users have the same problem with major slow mac`s.
Here is a test for my mac.
EtreCheck version: 2.1 (101)
Report generated 4. desember 2014 kl. 22.48.33 CET
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:12:8
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500,28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 496.30 GB (371.41 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0 18 - SDK 10.6) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Bases
[not loaded] com.kaspersky.kext.kimul.38 (38) [Support]
/Library/Extensions
[loaded] com.silex.driver.sxuptp (1.10.9 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Support]
[not loaded] com.freecom.driver.BoulderScsi (1.0.0d1) [Support]
[not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
[not loaded] com.zg.driver.ZGUSBCDCACMData (1.5) [Support]
[not loaded] com.zg.driver.ZGUSBMassStorageFilter (1.5) [Support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.9) [Support]
[not loaded] com.zg.driver.cdc_usb_bus (1.9) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[failed] com.kaspersky.kav.plist [Support] [Details]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support] [Details]
User Launch Agents: ℹ️
[running] ca.indev.MailTagsHelper.agent.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Support]
User Login Items: ℹ️
iTunesHelper ProgramHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
fuspredownloader ProgramHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
nplastpass: Version: 3.1.61 [Support]
JavaPlugin2_NPAPI: Version: Unknown
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
userinternetplugins ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Facebook Cleaner
Pin It Button
LastPass
ResizeMe
OpenIE
3rd Party Preference Panes: ℹ️
Cineform [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 496.30 GB Disk used: 124.90 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 65
Oldest backup: 2013-08-15 20:20:51 +0000
Last backup: 2014-12-04 17:20:31 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 496.30 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
1% cloudd
0% Safari
0% launchd
Top Processes by Memory: ℹ️
369 MB com.apple.WebKit.WebContent
155 MB Safari
103 MB Feedback Assistant
86 MB Finder
69 MB mds_stores
Virtual Memory Information: ℹ️
4.52 GB Free RAM
2.60 GB Active RAM
652 MB Inactive RAM
820 MB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 4, 2014, 10:37:00 PM Self test - passed[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
Your machine is slow because you loaded a bunch of third party junk on it. -
Hi I replaced my hard drive on macbook and I want to install mac osx10.5 with the CD that came with the macbook. When I run the CD after a while I get the page showing language options for 2 second then a gray screen appears and nothing happens. I partitioned my hard drive and I tried installing Microsoft windows and that worked just fine. But I do not understand why it wont install mac os x 10.5????? PLEASE HELP ME. Thanks Hamid
Try a new post in the 10.5 Installation forum.
DALE -
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Scorch: Version: 5.2.5 [Click for support]
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071101000050 [Click for support]
UploadManager: Version: Unknown - SDK 10.5 [Click for support]
ContentManager: Version: Unknown - SDK 10.5 [Click for support]
RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
0% com.hp.devicemonitor
0% galileod
0% com.apple.InputMethodKit.UserDictionary
0% AppleSpell
Top Processes by Memory: ℹ️
120 MB mds_stores
103 MB Finder
103 MB CalendarAgent
82 MB soagent
77 MB Spotlight
Virtual Memory Information: ℹ️
66 MB Free RAM
1.86 GB Active RAM
1.79 GB Inactive RAM
580 MB Wired RAM
1.34 GB Page-ins
254 KB Page-outs
Diagnostics Information: ℹ️
Apr 8, 2015, 07:17:00 PM Self test - passed
Apr 8, 2015, 02:18:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/FaceTime_2015-04-08-141840_[re dacted].crash
Apr 8, 2015, 02:17:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/FaceTime_2015-04-08-141755_[re dacted].crash
Apr 8, 2015, 11:26:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/FaceTime_2015-04-08-112658_[re dacted].crash
Apr 6, 2015, 07:19:06 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-06-191906_[redact ed].cpu_resource.diag [Click for details]
Apr 6, 2015, 06:35:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-06-183502_[reda cted].crash
Slow Mac, and a weird rolling screen on Face Time. Memory has been doubled to 4GB. Caches dumped in trash and emptied. Help. It's really slow.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My Mac has been slowing down over the past couple months and it's at the point were I have to do something. The processor seems to be working really hard even when no applications or windows are open. The two things that have recently changed were the upgrade to Mavericks and the installation of a Wacom tablet. I disconnected the tablet and that has helped, but I'm not sure what to do next. Any help will be greatly appreciated!
Here is the EtreCheck report:
EtreCheck version: 2.1.5 (108)
Report generated January 11, 2015 at 6:00:03 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 5 days 19:21:23
Disk Information: ℹ️
WDC WD2002FAEX-007BA0 disk0 : (2 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 2.00 TB (1.28 TB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Bluetooth USB Host Controller
Canon MX920 series
Logitech USB Receiver
Configuration files: ℹ️
/etc/hosts - Count: 67
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.wacom.kext.ftdi (1 - SDK 10.9) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.wacom.wacomtablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] jp.co.canon.MasterInstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX Application (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Verizon Wireless Software Utility Application for Android UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 537 - SDK 10.9
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
WacomTablet [Support]
Time Machine: ℹ️
Auto backup: YES
Destinations:
My Book [Local]
Total size: 2.00 TB
Total number of backups: 15
Oldest backup: 2013-11-22 06:17:54 +0000
Last backup: 2015-01-10 21:25:36 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
90% Adobe Photoshop CS6
2% WindowServer
1% firefox
0% Adobe Illustrator
0% AdobeCrashDaemon
Top Processes by Memory: ℹ️
919 MB firefox
168 MB Adobe Illustrator
155 MB Finder
133 MB Adobe Photoshop CS6
82 MB mds_stores
Virtual Memory Information: ℹ️
435 MB Free RAM
1.73 GB Active RAM
738 MB Inactive RAM
617 MB Wired RAM
9.38 GB Page-ins
215 MB Page-outsYou can add RAM. I think OWC has tested your computer for 6GB of RAM.
The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a machine supposedly limited to 4 GB.
Crucial
Other World Computing
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy
I also agree with Allan. You won't ever 'own' the computer until you do as he has suggested. -
Been poor since upgrade to Mavericks. I had hope 10.9.2 would help but not the case. Browsed about and found a thing that said do a SuperDuper backup, erase boot drive, clone back. Seemed an improvement for a short time but soon the spinning ball was back.
I noticed in another thread mention of the backup battery - mine is the original (October 2009).
Most of the spinning ball activity is with Apple basic programs:
Mail: Very slow to open a Reply or Forward, also seems unable to do anything when a message is being Sent.
Safari: I have a lag with my Oceanic (TW) cable so some might be that BUT: Close a tab and get the ball, swipe back with the trackpad and get the ball.
Text Edit: Random times, no real specific cause.
Cocktail: Now noticeably slower to Open.
General: Seems slower to change from one program to another. Also, occasional spinning ball for no apparent reason.
Any help would be appreciated.
Doug
As per another thread - EtreCheck log:
Hardware Information:
Mac Pro (Early 2009)
Mac Pro - model: MacPro4,1
1 2.66 GHz Quad-Core Intel Xeon CPU: 4 cores
12 GB RAM
Video Information:
NVIDIA GeForce GT 120 - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 1 day 1:2:11
Disk Information:
ASUS DRW-24B1ST c
PLEXTOR DVDR PX-891SAW
WDC WD20EZRX-00DC0B0 disk3 : (2 TB)
EFI (disk3s1) <not mounted>: 209.7 MB
2TB Master (disk3s2) /Volumes/2TB Master: 2 TB (648.85 GB free)
WDC WD20EZRX-00DC0B0 disk2 : (2 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
2TB Slave (disk2s2) /Volumes/2TB Slave: 2 TB (651.23 GB free)
WDC WD6400AAKS-41H2B0 disk1 : (640.14 GB)
EFI (disk1s1) <not mounted>: 209.7 MB
Media (disk1s2) /Volumes/Media: 560.14 GB (61.31 GB free)
Time (disk1s3) /Volumes/Time: 79.52 GB (3.88 GB free)
WDC WD3000HLHX-01JJPV0 disk0 : (300.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
OS (disk0s2) / [Startup]: 179.21 GB (152.52 GB free)
Windoze (disk0s3) /Volumes/Windoze: 120 GB (70.46 GB free)
USB Information:
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Kensington Kensington Expert Mouse
Apple Inc. Apple Keyboard
DYMO DYMO LabelWriter 450 Turbo
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
CPS UPS CP600
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.kensington.trackballworks.driver (1.1.0)
com.hzsystems.terminus.driver (4)
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.maintain.CocktailScheduler.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.maintain.LogOut.plist 3rd-Party support link
[System] com.maintain.Restart.plist 3rd-Party support link
[System] com.maintain.ShutDown.plist 3rd-Party support link
[System] com.maintain.Sleep.plist 3rd-Party support link
[System] com.maintain.SystemEvents.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
TrackballWorksHelper
Calendar
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AmazonMP3DownloaderPlugin: Version: Unknown
Google Earth Web Plug-in: Version: 5.2 3rd-Party support link
DYMO Safari Addin: Version: (null) - SDK 10.5 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
AdBlock: Version: 2.5.38
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
TrackballWorks 3rd-Party support link
Old Applications:
DVD2oneX2: Version: 2.4.2 - SDK 10.4 3rd-Party support link
DYMO Label: Version: 8.5.1.1879 - SDK 10.5 3rd-Party support link
TurboTax Deluxe 2011: Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
/Library/Frameworks/DYMO/DLS8/Addins
DYMO Excel Add-in: Version: 8.5.1.1879 - SDK 10.5 3rd-Party support link
DYMO Word Add-in: Version: 8.5.1.1879 - SDK 10.5 3rd-Party support link
Audacity: Version: 2.0.3.0 - SDK 10.4 3rd-Party support link
/Applications/Audacity/Audacity.app
MacDraft Pro: Version: 6.0.6 - SDK 10.4 3rd-Party support link
/Applications/Microspot MacDraft Pro 6/MacDraft Pro.app
MTR 4: Version: 4.2.9.1 - SDK 10.4 3rd-Party support link
/Applications/MTR 4.0/MTR 4.0.app
/Applications/Toast 11 Titanium
Spin Doctor: Version: 1.0.1 - SDK 10.5 3rd-Party support link
Disc Cover 3 RE: Version: 3.0.10 - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
OS: Disk size: 166.90 GB Disk used: 24.86 GB
Destinations:
Time [Local] (Last used)
Total size: 74.06 GB
Total number of backups: 64
Oldest backup: 2013-08-23 16:01:34 +0000
Last backup: 2014-03-20 21:21:31 +0000
Size of backup disk: Too small
Backup size 74.06 GB < (Disk used 24.86 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% EtreCheck
0% SuperCard 4.7
0% mds_stores
0% mds
Top Processes by Memory:
209 MB com.apple.IconServicesAgent
197 MB Safari
170 MB com.apple.WebKit.WebContent
160 MB mds_stores
123 MB Mail
Virtual Memory Information:
7.22 GB Free RAM
3.05 GB Active RAM
950 MB Inactive RAM
818 MB Wired RAM
588 MB Page-ins
0 B Page-outsThanks.
Mac Pro 4.1, NVIDIA GT 120, 12GB, 10.9.3 boot drive WD WD3000HLHX
Upgraded from 10.8 to Mavericks. Mountain Lion worked nicely.
Running through your helpful list:
Don't see why but would my old GT 120 contribute? I read something about the OS using the GPU for a little help. I don't game and only have 1 24" 1080p ViewSonic monitor so doesn't seem I would be taxing the video card. Might Mavericks be looking for help my GT 120 cannot provide?
Boot Drive - The Velociraptor is overkill on a 3GHz bus and the OSX partition is only about 25% used. Doesn't seem that would be a problem.
I found the Slow Mac After Mavericks before the original post here.
I did item 1: using SuperDuper - no change.
I sort of did item 2: but only a regular "Fastest" erase and only the OSX partition. Mavericks does not have the old number of passes secure erase. I assume going to "most secure" would do the additional passes. I did do a new install Mavericks on another disc with import from my original boot drive. This could drag in extra stuff but I really don't have much loaded on my computer. I then did a SuperDuper of OSX back to the boot drive. If you think a most secure erase and a clean install would help, it can be done. Windows 7 has had many updates since my purchase January 2011 so it is reinstalling Windoze I would really like to avoid.
Did item 3: and have used Combo for update to 10.9.3.
Item 5: applies and no way to get around that.
The applicable link in the spinning beach ball (temporarily, but frequently) does not seem to be it. Activity Monitor seems to think I have no need for this much computer because most of its capability is idle. HandBrake is the only time it even breaks a sweat. The one app I never see it in is SuperCard mentioned by the OP. The problems do not seem different with SuperCard running or not.
I do thank you both for your responses. Unfortunately, it is likely Apple wants to help me decide to buy a new computer. I have been getting a new Mac every four years since 1985 so it is time. If they had not gone to that wastebasket with no optical or hard drive bays, I'd have done it. If I buy new, it will be a Mini and all the associated junk. Where is the expandable desktop Mac in the Apple lineup?
Doug -
Can i install CS3 Indesign and Photoshop on mac OSX10.8.4?
Can i install CS3 Indesign and Photoshop on mac OSX10.8.4? Or do I have to update and can I purchase updates from Adobe? If I can, how much are they?
Yes, should be no problem.
According to the box that came with my copy of CS3 the requirements are "PowerPC G4 or G5 or multicore Intel processor, Mac OSX 10.4.8 or above.
I loaded it onto my new Mac running Mountain Lion with no problems at all and it runs perfectly. InDesign used to crash occasionally under Tiger but has never crashed under Mountain Lion. -
I hv lost my icon for iphoto on my Imac Mac OSX10.5.8. I still hv my pics but can no longer creat albums and events. If I upgrade to the latest Mountain Lion, will my pics go into the new iphoto?
From where did you lose the iPhoto icon? From the Dock? If so, then it's still in your Applications folder. Find it there then drag the icon back into the Dock. If it's no longer in Applications perhaps you've moved or renamed it. Use Spotlight to search for "iphoto."
Upgrading to Mountain Lion will not affect your iPhoto Library unless you erase the hard drive first. Be sure you backup before any system upgrade.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Another slow mac after Mavericks...
Hi, I know I need more memory for sure, but could you please advise whether that will most likely fix my slow mac based on my EtreCheck? My concern is investing in old laptop if that will not solve and I should better off think of a brand new. Thanks in advance for your help. Cheers!
EtreCheck version: 1.9.12 (48)
Report generated 17 July 2014 10:23:39 pm AEST
Hardware Information:
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:18:32
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (287.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[loaded] com.protech.NoSleep (1.3.3 - SDK 10.8) Support
[not loaded] com.zeobit.kext.AVKauth (1.0 - SDK 10.7) Support
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[loaded] com.barebones.textwrangler.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.protech.NoSleep.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
EvernoteHelper
Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.10 Support
JavaAppletPlugin: Version: Java 8 Check version
Safari Extensions:
Evernote Web Clipper: Version: 6.1.3
Slick Savings: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
NoSleep Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 197.29 GB
Destinations:
Seagate Exp [Local] (Last used)
Total size: 2
Total number of backups: 8
Oldest backup: 2014-01-18 12:28:04 +0000
Last backup: 2014-04-22 12:16:56 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% WindowServer
3% com.apple.WebKit.WebContent
1% fontd
0% System Events
0% configd
Top Processes by Memory:
238 MB com.apple.WebKit.WebContent
168 MB com.apple.IconServicesAgent
119 MB AntiVirus
66 MB Finder
66 MB mds_stores
Virtual Memory Information:
967 MB Free RAM
1.50 GB Active RAM
587 MB Inactive RAM
998 MB Wired RAM
406 MB Page-ins
0 B Page-outsThanks very much for those tips. After reinstalling OS X, restoring Apps and Docs (no computer/network config though) from Time Machine backup and removing the items you recommended, my MacBook Pro is significantly more responsive, still on 4Gb RAM. Here's the new check. Thanks again.
EtreCheck version: 1.9.12 (48)
Report generated 21 July 2014 12:00:37 am AEST
Hardware Information:
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 2:31:58
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (296.91 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.barebones.authd.plist Support
[not loaded] com.barebones.textwrangler.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
EvernoteHelper
Internet Plug-ins:
JavaAppletPlugin: Version: Java 8 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.10 Support
AdobePDFViewer: Version: 10.1.10 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions:
Evernote Web Clipper: Version: 6.1.3
Slick Savings: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
4% WindowServer
1% sysmond
1% hidd
1% fontd
0% Activity Monitor
Top Processes by Memory:
193 MB com.apple.IconServicesAgent
127 MB mds_stores
123 MB iTunes
111 MB com.apple.WebKit.WebContent
94 MB Safari
Virtual Memory Information:
524 MB Free RAM
1.48 GB Active RAM
1010 MB Inactive RAM
1.01 GB Wired RAM
737 MB Page-ins
0 B Page-outs
Cheers! -
Slow Mac with recurrent spinning ball of doom
Please help,
My Mac has always been slow since I had it and migrated my PC content to my Mac. I have run EtreCheck and hope that this might illuminate the cause of my issues, but worry that it may not. ANYTHING I ask the Mac to do will be slow and inevitably cause a spinning ball for a while. I have kept the system up to date. I have a lot of photos in iPhoto but can't imagine this can be the cause?
Any help is much appreciated. The Etrecheck output is below:
Many thanks.
Problem description:
Slow Mac with poor internet connectivity and recurrent spinning circle of doom
EtreCheck version: 2.1.6 (109)
Report generated 16 January 2015 20:09:37 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 110
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 10 days 7:54:28
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (226.60 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
8 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Support]
[running] com.mcafee.reporter.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bombich.ccchelper.plist [Support]
[invalid?] com.mcafee.ssm.ScanFactory.plist [Support]
[invalid?] com.mcafee.ssm.ScanManager.plist [Support]
[running] com.mcafee.virusscan.fmpd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.f-secure.sync.BTCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
BT Cloud Application (/Applications/BT Cloud.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.1.0 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
SiteAdvisor [Installed]
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 272.28 GB
Destinations:
My Book [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% BT Cloud
0% ocspd
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Mail
113 MB com.apple.WebKit.WebContent
103 MB BT Cloud
94 MB Safari
77 MB Google Chrome
Virtual Memory Information: ℹ️
41 MB Free RAM
1.18 GB Active RAM
1.16 GB Inactive RAM
918 MB Wired RAM
54.83 GB Page-ins
725 MB Page-outs
Diagnostics Information: ℹ️
Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n '"${p[50]}"'mod date: %s\n '"${p[50]}"'checksum: %s\n%s\n' '\n ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Any idea what I can do to speed up my mac? Thanks!
Problem description:
slow
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 9:38:45 AM EST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 20 days 12:19:7
Disk Information: ℹ️
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (140.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H disk1 : (323.9 MB)
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted> : 282 MB
disk1s1s1 (disk1s1s1) <not mounted> : 18 KB
Yamaha_YF240A0 (disk1s1s2) /Volumes/Yamaha_YF240A0 : 282 MB (0 B free)
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Canon iP3600 series
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Séquence.app
[not loaded] com.app4mac.driver.SequenceSoundflower (1.2) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[running] com.netputing.airprintactivator.plist Support
User Login Items: ℹ️
SequenceService ApplicationHidden (/Applications/Séquence.app/Contents/Resources/SequenceService.app)
iSkysoft Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 4.0.51204.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.12 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.6
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
1% Fitbit Connect Menubar Helper
0% Safari
0% aosnotifyd
Top Processes by Memory: ℹ️
322 MB com.apple.WebKit.WebContent
133 MB softwareupdated
103 MB ocspd
86 MB Google Chrome
77 MB Safari
Virtual Memory Information: ℹ️
239 MB Free RAM
1.60 GB Active RAM
1.36 GB Inactive RAM
617 MB Wired RAM
11.75 GB Page-ins
122 MB Page-outsMore RAM would help. The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a machine supposedly limited to 4 GB.
Crucial
Other World Computing
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Hello--
My MacBook Pro has been extremely slow since the Mavericks install. I was hoping someone could look at my entrecheck report and advise. Thanks in advance!
EtreCheck version: 1.9.13 (49)
Report generated August 12, 2014 at 10:08:59 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 2:18:26
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (14.39 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) Support
[not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
[not loaded] tw.com.Lumens.driver.LumensAudioDriver (2.0.0) Support
[not loaded] tw.com.lumens.driver.DC260MSDC (2.0.0) Support
Startup Items: ?
Fantom: Path: /Library/StartupItems/Fantom
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents: ?
[loaded] com.hp.messagecenter.launcher.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.smarttech.boardservice.plist Support
[not loaded] com.smarttech.floatingtools.plist Support
[running] com.smarttech.ink.plist Support
[running] com.smarttech.SBWDKService.plist Support
[running] com.smarttech.smartnotification.plist Support
[running] com.smarttech.systemtrayicon.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.printerAgent.plist Support
[not loaded] com.linotype.FontFolderProtector.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ?
apple-scc-20140624-110821
apple-scc-20140624-111134
TimehopSync
VerizonUpdateCenter
Internet Plug-ins: ?
DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
NPLoaderOSX: Version: (null)
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
AmazonMP3DownloaderPlugin101750: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
Omnibar (Disabled)
Pinterest-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Growl Support
SMART Board Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 283.89 GB
Destinations:
NO NAME [Local] (Last used)
Total size: 74.53 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 74.53 GB < (Disk used 283.89 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
5% WindowServer
4% com.apple.WebKit.WebContent
2% Safari
2% Timehop Sync
1% hidd
Top Processes by Memory: ?
135 MB com.apple.IconServicesAgent
123 MB com.apple.WebKit.WebContent
119 MB Safari
71 MB WindowServer
70 MB Finder
Virtual Memory Information: ?
1.27 GB Free RAM
1.54 GB Active RAM
344 MB Inactive RAM
738 MB Wired RAM
1.09 GB Page-ins
488 KB Page-outsActivity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Very slow Mac, EtreCheck result
Hi. I have run an EtreCheck scan with the result below. Please tell me why my Mac is so slow and whether we need more RAM… We did have TimeMachine working but the external drive has suddenly stopped working (neither our Mac or Macbook can see it when plugged in) so we have to buy a new one hence the problem in that section. Thank you for you help
Problem description:
Very slow Mac
EtreCheck version: 2.2 (132)
Report generated 4/25/15 12:04 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Time since boot: 6 days 0:51:46
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (467.46 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple, Inc. iMac
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[not loaded] com.palm.novacomd [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
ContentManager: Version: Unknown - SDK 10.5 [Click for support]
RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
UploadManager: Version: Unknown - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
1% WebProcess
1% fontd(2)
0% SystemUIServer
0% Microsoft Word
Top Processes by Memory: ℹ️
901 MB WebProcess
811 MB Safari
156 MB iTunes
156 MB WindowServer
98 MB Microsoft Word
Virtual Memory Information: ℹ️
811 MB Free RAM
7.21 GB Used RAM
26 MB Swap UsedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
attempting to update from desktop CS4 to cloud photographer on MAC OSX10.9.5. Purchased and downloaded photoshop installer and it seemed to run fine. On opening application ERROR 16 occurred. What to do?
Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039 https://forums.adobe.com/thread/1500609
SLCache/SLStore cause startup crash https://forums.adobe.com/thread/1502079 -
NO PUEDO INSTALAR PHOTOSHOP CS5 EN SISTEMA OPERATIVO MAC OSX10.8
NO PUEDO INSTALAR PHOTOSHOP CS5 EN SISTEMA OPERATIVO MAC OSX10.8, AGRADECERÍA SI ME PUEDEN AYUDAR!!!
El Photoshop CS5 que supongo será pará Mac, está descargado de la web de Adobe, está en el DVD original?
Que ocurre cuando intentas instalarlo, (si sabes hacerlo). Aparece algun mensaje?
Puedes aportar detalles de hardware del Mac? procesador, memoria,... (Acerca de este equipo)
No escribas por favor mensajes en mayúculas que equivale a gritar y es más dificil de leer. Gracias.
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