Slow mac probably virus... what can I do?
My Mac is very slow and probably with a virus what can i do to fixed it?
Informations matérielles :
iMac (27-inch, Mid 2010)
iMac - modèle : iMac11,3
1 3.2 GHz Intel Core i3 CPU : 2 cores
4 GB RAM
Informations vidéos :
ATI Radeon HD 5670 - VRAM: 512 MB
Logiciel du système :
OS X 10.9.2 (13C1021) - Uptime: 7 days 8:22:18
Informations des disques :
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <non monté> : 209,7 MB
Macintosh HD (disk0s2) / [Démarrage]: 999,35 GB (444,09 GB libre)
Recovery HD (disk0s3) <non monté> : 650 MB
OPTIARC DVD RW AD-5680H
Informations USB :
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Informations Thunderbolt :
Gatekeeper:
Mac App Store et développeurs identifiés
Daemons de lancements :
[engagé] com.adobe.fpsaud.plist Aide
[invalide] com.mcafee.ssm.ScanFactory.plist
[invalide] com.mcafee.ssm.ScanManager.plist
[en marche] com.mcafee.virusscan.fmpd.plist Aide
[engagé] com.microsoft.office.licensing.helper.plist Aide
[en marche] com.trusteer.rooks.rooksd.plist Aide
[engagé] com.tunnelbear.mac.tbeard.plist Aide
Représentants de lancement :
[en marche] com.mcafee.menulet.plist Aide
[en marche] com.mcafee.reporter.plist Aide
[désengagé] com.trusteer.rapport.rapportd.plist Aide
Représentants de lancement pour l’utilisateur :
[échec] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[engagé] com.google.keystone.agent.plist Aide
[engagé] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Aide
[engagé] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Aide
[engagé] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Aide
[en marche] com.spotify.webhelper.plist Aide
Éléments Ouverture :
iTunesHelper
Safari
uTorrent
Google Chrome
HP Utility
Dropbox
Rogers One Number
VMware Fusion Start Menu
Plug-ins internet :
SiteAdvisor : Version : 2.0 - SDK 10.5 Aide
FlashPlayer-10.6 : Version : 13.0.0.206 - SDK 10.6 Aide
QuickTime Plugin : Version : 7.7.3
Flash Player : Version : 13.0.0.206 - SDK 10.6 Aide
RogersOneNumber_68286 : Version : 1.0.68286 - SDK 10.5 Aide
Default Browser : Version : 537 - SDK 10.9
SharePointBrowserPlugin : Version : 14.4.1 - SDK 10.6 Aide
Google Earth Web Plug-in : Version : 7.1 Aide
Silverlight : Version : 4.0.60310.0 Aide
iPhotoPhotocast : Version : 7.0 - SDK 10.8
Extensions de Safari :
Torrenthandler: Version: 1.0
Ebay Shopping Assistant: Version: 1.1
Searchme: Version: 1.3
SiteAdvisor: Version: 2.0
Yontoo: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Plug-ins audios :
BluetoothAudioPlugIn : Version : 1.0 - SDK 10.9
AirPlay : Version : 2.0 - SDK 10.9
AppleAVBAudio : Version : 203.2 - SDK 10.9
iSightAudio : Version : 7.7.3 - SDK 10.9
Plug-ins iTunes :
Quartz Composer Visualizer : Version : 1.4 - SDK 10.9
Panneaux de préférences de 3ème partie :
Flash Player Aide
Perian Aide
Trusteer Endpoint Protection Aide
Time Machine :
Time Machine n’est pas configuré !
L’utilisation du CPU par processus :
3% VShieldService
2% McAfee Security from Bell - Good - Internet Security
2% WindowServer
1% Google Chrome
1% Finder
L’utilisation de la mémoire par processus :
147 Mo Finder
139 Mo Google Chrome
106 Mo Mail
70 Mo WindowServer
70 Mo com.apple.WebKit.WebContent
Informations de la mémoire virtuelle :
87 Mo RAM Disponible
1.31 Go RAM Active
1.24 Go RAM Inactive
630 Mo RAM Résidente
24.57 Go Pages entrants
2.36 Go Sorties pages
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Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
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Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
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This is what I get when I run repair permissions in disk utility. Thanks for any assistance you can give.
Repairing permissions for “Macintosh HD”
Repairing permissions for “Macintosh HD”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pl.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pl.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pl.lproj/MainMenu.nib”
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pl.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt_PT.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt_PT.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt_PT.lproj/MainMenu.nib”
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt_PT.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt.lproj/MainMenu.nib”
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/pt.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/sv.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/sv.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/sv.lproj/MainMenu.nib”
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/sv.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/ru.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/ru.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/ru.lproj/MainMenu.nib”
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/ru.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/no.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/no.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/no.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/no.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/fi.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/fi.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/fi.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/fi.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/da.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/da.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/da.lproj/MainMenu.nib”
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/da.lproj/MainMenu.nib”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
ACL found but not expected on “private/var/db/launchd.db/com.apple.launchd”
ACL found but not expected on “private/var/db/launchd.db/com.apple.launchd”
Repaired “private/var/db/launchd.db/com.apple.launchd”
Repaired “private/var/db/launchd.db/com.apple.launchd”
Permissions repair complete
Permissions repair completeWould you care to tell us which version of Mac Pro, and which version of OS X, you are running? (It's not always safe to assume that a User is running Lion just because he posted in the Lion Forum.)
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I purchased Acrobat Standard and it's not compatible with Mac OS. What can I do?
Really? How is it that I actually purchased from my Mac and when I went to use/download, and I get a dialog box with "The Adobe Standard edition is not available for Mac, please download on a windows computer?" What is available to work with my Mac?
Hi rohaco13,
Acrobat Pro is available for Mac OS. Please Contact Customer Care--an agent will be able to convert your Standard subscription to a Pro subscription, if you'd like (the Pro subscription does cost a bit more than Standard, however).
Best,
Sara -
Firefox.exe uses too much memory slowing the computer down, what can be done?
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You can use the "all systems" page to download a full installer and then copy it over to your XP system.
https://www.mozilla.org/en-US/firefox/all/ -
My Macbook is getting slow. I also hear the harddisk running.
I would like to know which program is eating capacity... Is there an application that could tell me?space nbrs:
in use: 119,39 GB
available: 200,34
CPU:
kernel_task root 4,3% but changes in 1,1 and back
DashboardClient 4% also changes in 1,1 and back
fysical mem:
kernel 380 MB
Safari 312,9 MB
better I provide this:
Analysis of sampling syslogd (pid 14) every 1 millisecond
Process: syslogd [14]
Path: /usr/sbin/syslogd
Load Address: 0x100000000
Identifier: syslogd
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Date/Time: 2011-08-21 20:27:25.673 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Call graph:
2691 Thread_206 DispatchQueue_1: com.apple.main-thread (serial)
2691 0x10000098c
2691 0x10000f850
2691 select$DARWIN_EXTSN
2691 Thread_208
2691 thread_start
2691 _pthread_start
2691 0x10000b0e4
2691 mach_msg
2691 mach_msg_trap
2691 Thread_209
2691 thread_start
2691 _pthread_start
2691 0x10000b55d
2691 0x100009006
2691 _pthread_cond_wait
2691 __semwait_signal
2691 Thread_210
2691 thread_start
2691 _pthread_start
2691 0x100008c61
2691 _vprocmgr_log_drain
2691 vproc_mig_log_drain
2691 mach_msg
2691 mach_msg_trap
Total number in stack (recursive counted multiple, when >=5):
Sort by top of stack, same collapsed (when >= 5):
mach_msg_trap 5382
__semwait_signal 2691
select$DARWIN_EXTSN 2691
Binary Images:
0x100000000 - 0x100013fff +syslogd ??? (???) <294E71C5-F936-2D72-B70F-01399F9DFB3E> /usr/sbin/syslogd
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff827c1000 - 0x7fff827c5ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff836cd000 - 0x7fff8388efef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff8a154000 - 0x7fff8a16afef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
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