Slow Mac with recurrent spinning ball of doom
Please help,
My Mac has always been slow since I had it and migrated my PC content to my Mac. I have run EtreCheck and hope that this might illuminate the cause of my issues, but worry that it may not. ANYTHING I ask the Mac to do will be slow and inevitably cause a spinning ball for a while. I have kept the system up to date. I have a lot of photos in iPhoto but can't imagine this can be the cause?
Any help is much appreciated. The Etrecheck output is below:
Many thanks.
Problem description:
Slow Mac with poor internet connectivity and recurrent spinning circle of doom
EtreCheck version: 2.1.6 (109)
Report generated 16 January 2015 20:09:37 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 110
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 10 days 7:54:28
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (226.60 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
8 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Support]
[running] com.mcafee.reporter.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.bombich.ccchelper.plist [Support]
[invalid?] com.mcafee.ssm.ScanFactory.plist [Support]
[invalid?] com.mcafee.ssm.ScanManager.plist [Support]
[running] com.mcafee.virusscan.fmpd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.f-secure.sync.BTCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
BT Cloud Application (/Applications/BT Cloud.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.1.0 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
SiteAdvisor [Installed]
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 272.28 GB
Destinations:
My Book [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% BT Cloud
0% ocspd
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Mail
113 MB com.apple.WebKit.WebContent
103 MB BT Cloud
94 MB Safari
77 MB Google Chrome
Virtual Memory Information: ℹ️
41 MB Free RAM
1.18 GB Active RAM
1.16 GB Inactive RAM
918 MB Wired RAM
54.83 GB Page-ins
725 MB Page-outs
Diagnostics Information: ℹ️
Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n '"${p[50]}"'mod date: %s\n '"${p[50]}"'checksum: %s\n%s\n' '\n ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ 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/Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: 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printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Similar Messages
-
Mail and address book very very slow opening with the spinning ball
Just tried Snow Leopard again - last try in Oct. That was a bummer.
All seems well except my mail and the address book.
Address book opens with nothing - spinning ball - and eventually opens with all the info.
Takes forever to make a change.
Each time Mail takes forever to open but then works fine.
Suggestions on a fix?Problem was to many smart groups in my address book
-
I am trying to upgrade my macbook pro to os x mavericks, but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?
What is the exact spec of the clips that cause the problem?
(Open one of the files with QuickTime and press Cmd+i to open the Inspector - then report back with the what it says).
Andy -
My MacPro is constantly frozen with the spinning ball
Can anyone please take a look at my system's configuration below, and maybe tell me why my system has slowed down and the dreaded spinning ball is a constant friend? Thanks for any help.
Hardware Information:
MacBook Pro (15-inch Early 2008)
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
System Software:
OS X 10.8.4 (12E55) - Uptime: 0 days 8:35:24
Disk Information:
WDC WD3200BEKT-00PVMT0 disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) /: 319.21 GB (172.18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.binaryage.asepsis.daemon.plist
[loaded] com.bombich.ccc.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.informer.mac.daemon.plist
[loaded] com.intego.BackupAssistant.daemon.plist
[loaded] com.klieme.TimeMachineScheduler.plist
[loaded] com.lacie.desktopmanager.service.plist
[failed] com.machangout.glims.loader.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sheepsystems.CocoaPrivilegedHelper.plist
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist
[loaded] com.timesoftware.timemachineeditor.helper.plist
[failed] com.torch.update.agent.plist
[loaded] com.trusteer.rooks.rooksd.plist
[failed] com.vmware.launchd.vmware.plist
[failed] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist
[loaded] net.sourceforge.MonolingualHelper.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
[not loaded] us.pandamonia.Bark-Helper.plist
Launch Agents:
[loaded] com.binaryage.asepsis.updater.plist
[loaded] com.google.keystone.agent.plist
[failed] com.hp.devicemonitor.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.intego.backupassistant.agent.plist
[loaded] com.lacie.eventsactions.launcher.agent.plist
[failed] com.machangout.glims.agent.plist
[loaded] com.trusteer.rapport.rapportd.plist
[loaded] net.culater.SIMBL.Agent.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[loaded] ca.madefresh.BodegaAgent.plist
[failed] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f 7ae.plist
[loaded] com.macupdate.desktop5.scanner.plist
[failed] com.mspot.aria.plist
[failed] com.spotify.webhelper.plist
[failed] com.yahoo.YahooContactSyncAgent.plist
User Login Items:
iTunesHelper
LDMStatusItem
TotalFinder
Android File Transfer Agent
3rd Party Preference Panes:
AppTrap
EyeConnect
Flash Player
Flip4Mac WMV
FUSE for OS X (OSXFUSE)
Launchpad-Control
Rapport
TimeMachineScheduler
Internet Plug-ins:
AmazonMP3DownloaderPlugin101750.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
nplastpass.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
BlueStacks Install Detector.plugin
Dashlane.plugin
Picasa.plugin
SheepSystemsNPAPIPlugin.plugin
Bad Fonts:
None
Top Processes by CPU:
4% WindowServer
2% WebProcess
2% EtreCheck
1% fontd
0% Safari
0% PluginProcess
0% mds
0% syslogd
0% SystemUIServer
0% Finder
Top Processes by Memory:
791 MB WebProcess
205 MB Safari
147 MB PluginProcess
98 MB rapportd
74 MB Finder
61 MB WindowServer
37 MB mds
37 MB Dock
33 MB coreservicesd
20 MB CalendarAgent
Virtual Memory Statistics
551 MB Free RAM
1.88 GB Active RAM
1.15 GB Inactive RAM
446 MB Wired RAM
595 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
Step 4
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of login items' | open -ef
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
I have a word document that keeps stalling with the spinning ball sign - how can I stop this?
Have a 2009 Macbook Air. Never given me any trouble before. But I am working on a long word document (docx) - 200 pages of text - and after 5 minutes of working on it it starts to stall and the spinning ball comes up every time I try to type or edit. I have tried resaving it as a doc. I have transferred it to my main IMac where the same problem occurs. No other word documents are doing this. This document is a novel, three years in the making, which is due to go off to publishers in a few weeks time so I am rather worried that it is going to be unrescuable. any suggestions?
I have a time machine and so on so it is all backed up, but i want to be able to work on it!
Please help!?Try this.
Open the document and select and copy a few pages, say ten pages.
Open a new blank document and paste the pages you copied into that.
Save it with a new name.
Work on those new pages to see if the problem has disappeared.
If this helps, continue breaking up the large file in to smaller chunks and working on them
You can of course later reverse the process and merge the files into one new one.
This suggestion is based on my experiences with large Word files. Breaking it up in to smaller chunks does two things. First, if there is any corruption in the old file, the new copies might escape that. Second, the Mac is faster handling the smaller chunks. -
IPhoto11 keeps hanging up with the spinning ball.
I was trying to import photos from the card reader on my mac book pro and all I get is the spinning ball and preparing photos for import. It does not give me a visual on what the photos on the card are, it just shows the file number anfd a blank square where the photo should be. I had no problem importing photos from this card on my iPad.
Use Image Capture to upload the photos from the memory card to a folder on the Desktop and import from there. Once you have the photos safely off the memory card reformat the card with the camer, take some picures and try again with the card reader directly into iPhoto. If that gets rid of the SWOD (spinning sheel of death) that's all you need to do. If that doesn't fix the situation iPhoto_All_Three make a temporary, backup copy (if you don't already have a backup copy) of your library and apply the three fixes in order as necessary.
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your HD/User/Home()/ Library/Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your HD/User/Home()/Library /Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Launch iPhoto and try again.
Fix #3
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Launch iPhoto and try again.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
IMac seems slow and lots of spinning balls.
I have a 3 yr old iMac that has been acting very slow and gives me lots of spinning balls. The HD is still 1/4 empty.
What is the best way to trouble shoot this problem?First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Hangs, slow shutdowns and restart, spinning ball opening and closing apps
I am experiencing random hang ups and slow wake up and shutdowns.
I will be typing something and nothing appears then all of a sudden the text will appear. The cursor will periodically hang up, applications take along time to open and close and I seem to get the spinning ball frequently. System preferences is slow to open. The problems seems to correct itself if I restart.
In addition, it takes forever for the DVD to recogized a CD or DVD disk and show the icon on the desk top.
I have been monitoring various posts related to this problem and there does not seem to be an answer?? Is Apple aware of these issues. I have done everything from resetting the PRAM to running disk utilities, unpluging the machine, re-installing software, etc... Nothing seems to work...I called tech support and been the Genius Bar....It seems to get worse the longer the computer is on....HELP...dralexander wrote:
...It seems to get worse the longer the computer is on...
That seems to be a common theme -- and sounds suspiciously
like an over-temperature problem. Try smcFanControl.
http://www.macupdate.com/info.php/id/23049/smcfancontrol
Looby -
Spinning ball-o-doom after / during thumbnail rebuild
So I opened iPhoto 6 and not a single photo loaded. Just blank with the dreaded SBOD. So, I do the whole "option + Apple" thing to rebuild the thumbnail cache. I get the window, select the first three options and let it crank. and crank. AND CRANK. Nada. Call back in the SPOD for an extended show. I force quit and try it again. Exactly the same. Here's a strangest bit. My albums appear... sorta. I can't see them all unless I drag something over it or move the window close enough to let an active window from another program overlap it. That will reveal the albums but, naturally I can't select them because of the Ball-o-Doom that takes over iPhoto.
So... The pictures are all there on the HD and I can select them fine individually in the finder. What I REALLY don't want to do it have to reassemble the albums. My questions are...
Is there some trick I'm missing (plist that can be deleted and fix all)
or... Is there some way to burn down iPhoto, reinstall, reimport and then put the old albums back in a way that will connect automatically with the library and keep me from having to do this all manually for something like 5000 photos?
Tanks!Deepish Thought - or may I call you Deep for short
Start with the troubleshooting basics:
1. Repair Permissions using Disk Utility
2. Delete the com.apple.iPhoto.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
If these don't help you may have a damaged db file:
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums back.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD -
Hello--
My MacBook Pro has been extremely slow since the Mavericks install. I was hoping someone could look at my entrecheck report and advise. Thanks in advance!
EtreCheck version: 1.9.13 (49)
Report generated August 12, 2014 at 10:08:59 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 2:18:26
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (14.39 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) Support
[not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
[not loaded] tw.com.Lumens.driver.LumensAudioDriver (2.0.0) Support
[not loaded] tw.com.lumens.driver.DC260MSDC (2.0.0) Support
Startup Items: ?
Fantom: Path: /Library/StartupItems/Fantom
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents: ?
[loaded] com.hp.messagecenter.launcher.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.smarttech.boardservice.plist Support
[not loaded] com.smarttech.floatingtools.plist Support
[running] com.smarttech.ink.plist Support
[running] com.smarttech.SBWDKService.plist Support
[running] com.smarttech.smartnotification.plist Support
[running] com.smarttech.systemtrayicon.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.printerAgent.plist Support
[not loaded] com.linotype.FontFolderProtector.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ?
apple-scc-20140624-110821
apple-scc-20140624-111134
TimehopSync
VerizonUpdateCenter
Internet Plug-ins: ?
DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
NPLoaderOSX: Version: (null)
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
AmazonMP3DownloaderPlugin101750: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
Omnibar (Disabled)
Pinterest-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Growl Support
SMART Board Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 283.89 GB
Destinations:
NO NAME [Local] (Last used)
Total size: 74.53 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 74.53 GB < (Disk used 283.89 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
5% WindowServer
4% com.apple.WebKit.WebContent
2% Safari
2% Timehop Sync
1% hidd
Top Processes by Memory: ?
135 MB com.apple.IconServicesAgent
123 MB com.apple.WebKit.WebContent
119 MB Safari
71 MB WindowServer
70 MB Finder
Virtual Memory Information: ?
1.27 GB Free RAM
1.54 GB Active RAM
344 MB Inactive RAM
738 MB Wired RAM
1.09 GB Page-ins
488 KB Page-outsActivity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Slow mac, with EtreCheck report
Hello, I have a very slow mac, I am running mackeeper and still having problems. I read about Etrecheck and have included the report. Any help would be appreciated!
EtreCheck version: 1.9.15 (52)
Report generated 2 September 2014 9:12:45 am NZST
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 16:1:34
Disk Information: ?
WDC WD5000AAKS-402AA0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 249.62 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
Macintosh HD 2 (disk0s4) /Volumes/Macintosh HD 2: 249.49 GB (217.09 GB free)
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
ADATA CH11 1.5 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted>: 209.7 MB
'ds (disk2s2) /Volumes/'ds: 1.5 TB (437.69 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) Support
[loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents: ?
[running] com.brother.LOGINserver.plist Support
[running] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] SpyroDriverDaemon.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ?
Monitor
iTunesHelper
uTorrent
SmileboxTray
BitTorrent
iTunes
Mail
AdobeResourceSynchronizer
Internet Plug-ins: ?
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions: ?
Searchme-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
ADATA HARD DRIVE [Local] (Last used)
Total size: 1 TB
Total number of backups: 88
Oldest backup: 2013-07-14 10:13:30 +0000
Last backup: 2014-09-01 20:10:45 +0000
Size of backup disk: Excellent
Backup size 1 TB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
2% DivXMediaServer
2% AntiVirus
2% Safari
1% backupd
1% Mail
Top Processes by Memory: ?
262 MB AntiVirus
229 MB Safari
143 MB iTunes
102 MB Mail
41 MB WindowServer
Virtual Memory Information: ?
75 MB Free RAM
1.30 GB Active RAM
1.24 GB Inactive RAM
924 MB Wired RAM
9.76 GB Page-ins
3.48 GB Page-outsMacKeeper is a big source of CREATING problems, not solving them. Sorry that their scam got you. See Do not install MacKeeper.
Also try removing uTorrent and BitTorrent and see if there is an improvement. If you frequently download torrents, that's a good way to get malware. It might be worth downloading Sophos and having it do a scan: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx. -
Large online photo files cause slow Mac with spinning color wheel
My Mac Mini has been gradually getting slower to launch apps, any app, and now usually includes 15-30 seconds of spinning color wheel. Sometimes I get the wheel and delays while browsing. Finder windows populate slowly with file icons/names.
This behavior seems to have started, and gradually increased, since upgrading to 10.6 about 8 months ago but it also seems to be related to viewing large photo files online, since Snow Leopard.
One repeatable problem is viewing a large 2 or 3mb photo file online. I notice in Activity Monitor that Safari (both 4 and now 5 at 64bit) will dramatically increase the Real and Virtual Memory used, and not decrease even after the browser window is closed. In a few minutes the User CPU % will max out (at about 75% while System uses 25%) and the Mac while freeze for several minutes (Safari not responding) until CPU usage goes back to normal, but the Mac will be so sluggish then that I have to restart. I usually Force Quit Safari.
I have Repaired Permissions (1000s of Airport Utility were repaired but the JavaVM permissions report fixed but are on the list of repairs again a few minutes later) with Disk Utility and Cocktail, scanned with VirusBarrier X6, monitored network connections for months using Little Snitch and usually leave open Activity Monitor for checking out the action. I have read a lot of support docs and forums but I can't find the problem.
Any idea how to rid myself of this bizarre behavior?start with http://www.thexlab.com/faqs/sbbod.html
See
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X, and
Myths of required versus not required maintenance for Mac OS X for information. -
here is my Etre Report
EtreCheck version: 1.9.11 (43) - report generated 2 June 2014 17:21:48 BST
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:56:33
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (266.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.leapfrog.connect.authdaemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.leapfrog.connect.monitor.plist Support
User Login Items:
iTunesHelper
Dropbox
LivedriveCore
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% fontd
0% imagent
Top Processes by Memory:
172 MB Safari
139 MB iTunes
82 MB com.apple.WebKit.WebContent
82 MB Finder
49 MB mds_stores
Virtual Memory Information:
4.12 GB Free RAM
1.46 GB Active RAM
1.73 GB Inactive RAM
703 MB Wired RAM
1.14 GB Page-ins
0 B Page-outsRhunter22,
your EtreCheck report isn’t showing any obvious suspect. If you boot into Safe mode and log in, does your MacBook Pro behave similarly then? -
What's with the spinning ball?
Sometimes, when transferring even just one song to my iPod, the beach ball spins for 15-30 seconds, during which time, of course, I'm unable to do anything. I have the latest firmware and have verified the iPod in DIsk Utility to make sure all is well. My 3G 'Pod never did this.
Been through these?
The Five Rs.
Maybe you are looking for
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I have a Toshiba laptop, Windows & Home Premium Edition operating system. I had FF 3.6.3 installed and up until 6:00 today it was sort of working properly. I find out later that my huasband cannot even open the browser, as every time he does, a dialo
-
I upgraded iTunes and now my songs sound horrible - help!
I was prompted a couple of times to upgrade the version of iTunes that I have on my computer - I upgraded at least twice (if not three times). Recently I tried listening to some of my music from my computer by selecting songs from my iTunes library a
-
Change in LDP PNP Selection Screen
Dear Friends, As you all are aware that for LDP PNP we have a selection screen. In the selection screen, Personnel Number field has to be changed as Employee Number. Can some one tell how we can acieve this? Thanks Somu
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Fatal error: Call to undefined function OCILogon()
Dear, Under WinXp_Sp2 in iis I installed 5.1.6. It worked fine but when used with oracle 9.2.0.1.0 it gives error "Fatal error: Call to undefined function OCILogon()" while other extensions are working fine in extension dir. Please help me. Thanks &
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PDF content over https in websphere
I have a servlet that streams the result of some FOP transformations back to the browser. All this works fine over http but when we switch it to https, the browser throws up an alert stating that the content is unavailable. Can anyone out there sugge