Slow MacBook - Version 10.4.11

I have a MacBook version 10.4.11 and I have found that it is starting to slow down when I open more than 2 programs. I have no idea what files to empty, whether I should buy more memory, or buy a new operating system....as you may be able to tell I am not very computer/mac savvy. I really appreciate any help that you may have to offer.
Thank you.

I take it when you first bought your MacBook, this didn't happen. Your RAM was the same, your software bloated a bit, and your hard disk likely filled.
My regular, manual maintenance includes correcting permissions after each software install or upgrade, checking the file system's integrity every week (or after an abnormal shutdown), and archiving all data I want to keep, discarding that I don't.
It's nice to have half the disk free, so a dozen applications can be run simultaneously on one project, with no degradation of speed. The recommended amount of free space is the subject of opinion; but with careful organization, and placing multimedia files on optical, flash, or external hard drives, space on your boot drive need never be a problem.
To be specific, there's a big change in responsiveness when your virtual memory changes from paging to swapping. This happens when there are so many files on your boot drive (and table size in memory) that fast paging becomes inefficient. The solution is to keep the number below this limit.
http://www.macupdate.com/info.php/id/26365/dvd-spanner

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  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
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      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
      [not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
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      Parallels: Path: /Library/StartupItems/Parallels
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      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist [Details]
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.EscrowSecurityAlert.plist [Details]
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      [failed] com.apple.icloud.findmydeviced.plist
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      [failed] com.apple.spindump.plist [Details]
      [failed] com.apple.tccd.system.plist [Details]
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      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.wacom.pentablet.plist [Support]
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      [loaded] com.adobe.fpsaud.plist [Support]
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      Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
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      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
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      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
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      Flip4Mac WMV  [Support]
      Logitech Control Center  [Support]
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      Auto backup: YES
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  • Yosemite Upgrade slowed MacBook Pro to a crawl

    Hi Folks,
    I'm relatively new to a Mac, and so, after upgrading to Mountain Lion and then Maverick and enjoying all the great benefits, not the least a little performance boost, I was eager to upgrade to Yosemite when it arrived.
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    KWL
    Problem description:
    Yosemite upgrade MacBook Pro/SSD/8GB made really, really slow,
    EtreCheck version: 2.0.11 (98)
    Report generated December 2, 2014 at 1:17:48 PM GMT+11
    Hardware Information: ℹ️
        MacBook Pro (Retina, 13-inch, Late 2013) (Verified)
        MacBook Pro - model: MacBookPro11,1
        1 2.6 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
        Intel Iris -
            Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 8 days 23:44:41
    Disk Information: ℹ️
        APPLE SSD SM0512F disk0 : (500.28 GB)
        S.M.A.R.T. Status: Verified
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        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
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        [loaded]    com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) Support
        [loaded]    com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) Support
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            /System/Library/Extensions
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        [loaded]    com.netgear.driver.NetgearVSP (1.0.0 - SDK 10.8) Support
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        [failed]    com.apple.coresymbolicationd.plist
        [failed]    com.apple.ctkd.plist
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        [running]    com.symantec.symdaemon.plist Support
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        [running]    com.att.FocusReportingService.plist Support
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        Bartender    Application (/Applications/Bartender.app)
        ClipMenu    Application (/Applications/ClipMenu.app)
        Google Drive    Application (/Applications/Google Drive.app)
        Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        BetterSnapTool    Application (/Applications/BetterSnapTool.app)
        BetterTouchTool    Application (/Applications/BetterTouchTool.app)
        Dropbox    Application (/Applications/Dropbox.app)
        XtraFinder    Application (/Applications/XtraFinder.app)
        EvernoteHelper    Application (/Applications/Evernote 2.app/Contents/Library/LoginItems/EvernoteHelper.app)
        Chromium    ApplicationHidden (/Applications/Chromium.app)
        OmniFocus Clip-o-Tron    Application (/Applications/OmniFocus Clip-o-Tron.app)
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        FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
        Evernote Web Clipper
        OpenIE
    3rd Party Preference Panes: ℹ️
        Flash Player  Support
        FUSE for OS X (OSXFUSE)  Support
        Java  Support
        Symantec QuickMenu  Support
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           100%    prl_vm_app
            30%    WindowServer
            17%    firefox
            15%    prl_client_app
            11%    eclipse
    Top Processes by Memory: ℹ️
        2.02 GB    prl_vm_app
        447 MB    firefox
        120 MB    MailTab Pro for Gmail
        94 MB    eclipse
        86 MB    prl_client_app
    Virtual Memory Information: ℹ️
        151 MB    Free RAM
        1.56 GB    Active RAM
        1.22 GB    Inactive RAM
        3.67 GB    Wired RAM
        583.18 GB    Page-ins
        12.50 GB    Page-outs

    Linc,
    Thanks very much for the reply, appreciate the support.
    And, you're not kidding about the size of that script, holy cow.
    In any case, after several minutes it finished, presented "Process Completed", and here are the results,
    Thanks again,
    KWL
    Start time: 17:06:52 12/02/14
    Model Identifier: MacBookPro11,1
    System Version: OS X 10.10.1 (14B25)
    Kernel Version: Darwin 14.0.0
    Time since boot: 9 days 3:33
    Diagnostic reports
       2014-11-21 prl_client_app crash
       2014-11-22 Evernote crash
       2014-11-25 SymDaemon crash
       2014-11-25 eclipse crash x3
       2014-11-25 garcon crash
       2014-11-25 memcheck crash x6
       2014-11-27 com.apple.WebKit.WebContent crash
       2014-11-28 eclipse crash x2
       2014-11-28 memcheck crash x4
       2014-11-30 SymDaemon crash x2
       2014-11-30 sun.plugin2.main.client.PluginMain hang x2
       2014-12-02 SymDaemon crash
    Log
       Dec  2 10:12:57 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:12:57 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:13:04 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:13:04 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:13:25 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:13:25 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:13:56 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:13:56 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:14:02 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:14:02 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 10:14:09 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 10:14:09 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 11:47:57 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 266; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51097749
       Dec  2 11:52:05 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 269; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51166345
       Dec  2 11:58:25 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 265; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51267699
       Dec  2 12:13:57 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 288; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51528453
       Dec  2 12:23:17 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 299; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51690358
       Dec  2 13:04:15 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 13:04:15 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 13:04:38 SepNdcStream_inspectData: ndc_buffer_submit failed (-86)Vulnerability Protection encountered an error (-86).
       Dec  2 13:04:38 SepNdcStream_inspectData: ndc_buffer_submit failed (-60)Vulnerability Protection encountered an error (-60).
       Dec  2 13:43:07 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 285; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53028888
       Dec  2 13:56:14 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 251; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53243842
       Dec  2 14:03:39 process prl_vm_app[50977] caught causing excessive wakeups. Observed wakeups rate (per sec): 372; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
       Dec  2 14:44:46 process eclipse[998] caught causing excessive wakeups. Observed wakeups rate (per sec): 315; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 54088537
    Swap (MiB): 621340
    Activity
       CPU: user 16%, system 16%
    CPU per process: firefox (UID 501) is using 52.6  %
    Memory: prl_vm_app (UID 501) is using 1559 MB
    Mach ports: appleeventsd (UID 55) is using 119267 ports
    kexts
       com.symantec.kext.internetSecurity (5.2f2)
       com.symantec.kext.ndcengine (1.0f2)
       com.symantec.kext.ips (3.5f2)
       com.netgear.driver.NetgearVSP (1.0.0)
       com.Cycling74.driver.Soundflower (1.5.2)
       com.cisco.kext.acsock (1.1.0)
       com.parallels.kext.usbconnect (10.1.1 28614)
       com.parallels.kext.hypervisor (10.1.1 28614)
       com.parallels.kext.netbridge (10.1.1 28614)
       com.parallels.kext.vnic (10.1.1 28614)
       com.symantec.kext.SymAPComm (12.2f2)
    Daemons
       com.cisco.anyconnect.vpnagentd
       com.oracle.java.JavaUpdateHelper
       com.symantec.liveupdate.daemon
       org.wireshark.ChmodBPF
       com.microsoft.office.licensing.helper
       com.oracle.java.Helper-Tool
       net.juniper.AccessService
       com.symantec.symdaemon
       com.symantec.sharedsettings
       com.adobe.fpsaud
       org.macosforge.xquartz.privileged_startx
       com.symantec.liveupdate.daemon.ondemand
       com.fitbit.galileod
    Agents
       com.symantec.uiagent.application
       net.juniper.pulsetray
       com.aptonic.LaunchAtLogin
       com.readytapgo.MorningsHelper
       com.adobe.ARM.UUID
       in.appyogi.ethernetstatushelperapp
       com.att.FocusReportingService
       com.att.agnccelld
       org.macosforge.xquartz.startx
       com.cisco.anyconnect.gui
       com.oracle.java.Java-Updater
       com.fiplab.MailTabProHelper
       com.mint.quickview-launcher
       com.google.keystone.user.agent
       com.apple.AirPortBaseStationAgent
       com.netgear.switchTool
    Bundles
       /System/Library/Extensions/JMicronATA.kext
       -    com.jmicron.JMicronATA
       /System/Library/Extensions/LG 1.6.0.0604.kext
       -    com.lge.driver.LGEADMobilSolutionFamily
       /System/Library/Extensions/ndcengine.kext
       -    com.symantec.kext.ndcengine
       /System/Library/Extensions/NetgearQMIDirectIP.kext
       -    com.netgear.driver.qmiNetDriver
       /System/Library/Extensions/NetgearQMISupport.kext
       -    com.netgear.driver.NetgearQMISupport
       /System/Library/Extensions/NetgearVSP.kext
       -    com.netgear.driver.NetgearVSP
       /System/Library/Extensions/SierraDIPSupport.kext
       -    com.sierrawireless.driver.SierraDIPSupport
       /System/Library/Extensions/SierraFSRSupport.kext
       -    com.sierrawireless.driver.SierraFSRSupport
       /System/Library/Extensions/SierraHSRSupport.kext
       -    com.sierrawireless.driver.SierraHSRSupport
       /System/Library/Extensions/SierraIPDirect.kext
       -    com.sierrawireless.driver.SierraIPDirect
       /System/Library/Extensions/SierraTruInstallPreferred.kext
       -    com.sierrawireless.SierraTruInstallPreferred
       /System/Library/Extensions/Soundflower.kext
       -    com.Cycling74.driver.Soundflower
       /System/Library/Extensions/SymInternetSecurity.kext
       -    com.symantec.kext.internetSecurity
       /System/Library/Extensions/SymIPS.kext
       -    com.symantec.kext.ips
       /Library/Extensions/ndcengine.kext
       -    com.symantec.kext.ndcengine
       /Library/Extensions/SymInternetSecurity.kext
       -    com.symantec.kext.internetSecurity
       /Library/Extensions/SymIPS.kext
       -    com.symantec.kext.ips
       /Library/Internet Plug-Ins/Flash Player.plugin
       -    N/A
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
       -    com.oracle.java.JavaAppletPlugin
       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
       -    com.microsoft.sharepoint.browserplugin
       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
       -    com.microsoft.sharepoint.webkitplugin
       /Library/Internet Plug-Ins/Silverlight.plugin
       -    com.microsoft.SilverlightPlugin
       /Library/PreferencePanes/Flash Player.prefPane
       -    com.adobe.flashplayerpreferences
       /Library/PreferencePanes/JavaControlPanel.prefPane
       -    com.oracle.java.JavaControlPanel
       /Library/PreferencePanes/OSXFUSE.prefPane
       -    com.github.osxfuse.OSXFUSEPrefPane
       /Library/PreferencePanes/SymantecQuickMenu.prefPane
       -    com.symantec.quickmenu.prefpane
       /Library/ScriptingAdditions/BarsoomOsaxHelper.osax
       -    com.fabriceleyne.BarsoomOsaxHelper
       /Library/ScriptingAdditions/BartenderHelper.osax
       -    com.surteesstudios.BartenderHelper
       /Library/ScriptingAdditions/XtraFinder.osax
       -    com.trankynam.XtraFinder
       /Library/Spotlight/IBMNotesImporter.mdimporter
       -    com.ibm.notes.mdimporter
       Library/Caches/com.apple.Safari/Extensions/Evernote Web Clipper.safariextension
       -    com.evernote.safari.clipper
       Library/Caches/com.apple.Safari/Extensions/OpenIE.safariextension
       -    com.parallels.openinie
       Library/Internet Plug-Ins/WebEx64.plugin
       -    com.cisco_webex.plugin.gpc64
       Library/Mail/Bundles/OmniMailMessageServiceEnabler.mailbundle
       -    com.omnigroup.OmniMailMessageServiceEnabler
    dylibs
       /usr/lib/libsymsea.1.1.0.dylib
    App extensions
       com.parallels.desktop.console.Resource-Monitor
       com.getdropbox.dropbox.garcon
    Apps
       /Applications/Dropbox.app
       /Applications/Google Drive.app
    Contents of /etc/ssh_config (checksum 2841432291)
        Host *
          SendEnv LANG LC_*
       Host *
           XAuthLocation /opt/X11/bin/xauth
    Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <dict>
               <key>PathState</key>
               <dict>
                   <key>/opt/cisco/anyconnect/gui_keepalive</key>
                   <true/>
               </dict>
           </dict>
           <key>Label</key>
           <string>com.cisco.anyconnect.gui</string>
           <key>LimitLoadToSessionType</key>
           <string>Aqua</string>
           <key>ProgramArguments</key>
           <array>
               <string>open</string>
               <string>--wait-apps</string>
               <string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
           </array>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.netgear.switchTool.plist (checksum 1663252153)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.netgear.switchTool</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Netgear/NetgearSwitchTool</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
           <key>TimeOut</key>
           <integer>90</integer>
           <key>KeepAlive</key>
           <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 590049911)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.oracle.java.Java-Updater</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
               <string>-bgcheck</string>
           </array>
           <key>StandardErrorPath</key>
           <string>/dev/null</string>
           <key>StandardOutPath</key>
           <string>/dev/null</string>
           <key>StartCalendarInterval</key>
           <dict>
               <key>Hour</key>
               <integer>22</integer>
               <key>Minute</key>
               <integer>4</integer>
               <key>Weekday</key>
               <integer>4</integer>
           </dict>
       </dict>
       ...and 1 more line(s)
    Contents of /Library/LaunchAgents/com.symantec.uiagent.application.plist (checksum 2715641560)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <true/>
           <key>Label</key>
           <string>com.symantec.uiagent.application</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/SymUIAgent/SymUIAgent.app/Contents/MacOS/SymUIAgent</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/net.juniper.pulsetray.plist (checksum 908028267)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>net.juniper.pulsetray</string>
           <key>LimitLoadToSessionType</key>
           <array>
               <string>Aqua</string>
           </array>
           <key>ProgramArguments</key>
           <array>
               <string>/Applications/Junos Pulse.app/Contents/Plugins/JamUI/PulseTray.app/Contents/MacOS/PulseTray</string >
           </array>
           <key>KeepAlive</key>
           <true/>
           <key>Disabled</key>
           <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist (checksum 2451978492)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
               <string>org.macosforge.xquartz.startx</string>
           <key>ProgramArguments</key>
               <array>
                   <string>/opt/X11/lib/X11/xinit/launchd_startx</string>
                   <string>/opt/X11/bin/startx</string>
                   <string>--</string>
                   <string>/opt/X11/bin/Xquartz</string>
               </array>
           <key>Sockets</key>
               <dict>
                   <key>org.macosforge.xquartz:0</key>
                       <dict>
                           <key>SecureSocketWithKey</key>
                               <string>DISPLAY</string>
                       </dict>
               </dict>
           <key>ServiceIPC</key>
               <true/>
           <key>EnableTransactions</key>
               <true/>
       ...and 2 more line(s)
    Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
       http://www.apple.com/DTDs/PropertyList-1.0.dtd >
       <plist version="1.0">
       <dict>
            <key>Label</key>
            <string>com.cisco.anyconnect.vpnagentd</string>
            <key>ProgramArguments</key>
            <array>
                 <string>/opt/cisco/anyconnect/bin/vpnagentd</string>
                 <string>-execv_instance</string>
            </array>
            <key>KeepAlive</key>
            <true/>
            <key>RunAtLoad</key>
            <true/>
            <key>AbandonProcessGroup</key>
            <true/>
            <key>EnableTransactions</key>
            <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist (checksum 333804614)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Program</key>
           <string>/usr/local/bin/galileod</string>
           <key>ProgramArguments</key>
           <array>
               <string>/usr/local/bin/galileod</string>
           </array>
           <key>Label</key>
           <string>com.fitbit.galileod</string>
           <key>UserName</key>
           <string>root</string>
           <key>GroupName</key>
           <string>daemon</string>
           <key>InitGroups</key>
           <true/>
           <key>OnDemand</key>
           <false/>
           <key>ServiceIPC</key>
           <true/>
           <key>Sockets</key>
           <dict>
               <key>UserClients</key>
       ...and 27 more line(s)
    Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist (checksum 2394746304)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>Label</key>
           <string>com.symantec.liveupdate.daemon.ondemand</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/LiveUpdate/LiveUpdateDaemon.bundle/Contents/MacOS/LiveUpdateDa emon</string>
           </array>
           <key>TimeOut</key>
           <integer>15</integer>
           <key>Sockets</key>
           <dict>
               <key>DaemonSocket</key>
               <dict>
                   <key>SockPathMode</key>
                   <integer>49663</integer>
                   <key>SockPathName</key>
                   <string>/private/tmp/com.symantec.liveupdate.daemonport</string>
               </dict>
           </dict>
           <key>EnableTransactions</key>
       ...and 3 more line(s)
    Contents of /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist (checksum 3403302937)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>RunAtLoad</key>
           <true/>
           <key>Label</key>
           <string>com.symantec.liveupdate.daemon</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/LiveUpdate/LUTool</string>
           </array>
           <key>TimeOut</key>
           <integer>15</integer>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.symantec.sep.migratesettings.plist (checksum 3583785382)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>Label</key>
           <string>com.symantec.sep.migratesettings</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/Migration/MigrateSettings</string>
               <string>/Library/Application Support/Symantec/Migration/Saved Symantec Data</string>
           </array>
           <key>Disabled</key>
           <false/>
           <key>RunAtLoad</key>
           <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.symantec.sharedsettings.plist (checksum 2142494329)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>KeepAlive</key>
           <false/>
           <key>Label</key>
           <string>com.symantec.sharedsettings</string>
           <key>MachServices</key>
           <dict>
               <key>com.symantec.sharedsettings</key>
               <true/>
           </dict>
           <key>Program</key>
           <string>/Library/PrivateFrameworks/SymSharedSettings.framework/Tools/SymSharedS ettingsd</string>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.symantec.symdaemon.plist (checksum 513030552)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.symantec.symdaemon</string>
           <key>OnDemand</key>
           <false/>
           <key>KeepAlive</key>
           <dict>
               <key>SuccessfulExit</key>
               <false/>
           </dict>
           <key>RunAtLoad</key>
           <true/>
           <key>ProgramArguments</key>
           <array>
               <string>/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/MacOS/SymDaemon</string>
           </array>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/net.juniper.AccessService.plist (checksum 420451302)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>EnvironmentVariables</key>
           <dict>
               <key>JUNS_LOG_NAME</key>
               <string>/var/log/Juniper Networks/Logging/debuglog.log</string>
               <key>PULSE_CONFIG_PATH</key>
               <string>/Library/Application Support/Juniper Networks/Junos Pulse</string>
               <key>PULSE_PLUGIN_PATH</key>
               <string>/Applications/Junos Pulse.app/Contents/Plugins</string>
           </dict>
           <key>Label</key>
           <string>net.juniper.AccessService</string>
           <key>OnDemand</key>
           <false/>
           <key>ProgramArguments</key>
           <array>
               <string>/Applications/Junos Pulse.app/Contents/Plugins/JUNS/dsAccessService</string>
           </array>
           <key>ServiceDescription</key>
           <string>Juniper Access Service Daemon</string>
           <key>WorkingDirectory</key>
           <string>/Applications/Junos Pulse.app/Contents/Plugins/JUNS</string>
       ...and 2 more line(s)
    Contents of /Library/LaunchDaemons/net.juniper.UninstallPulse.plist (checksum 3662460710)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" \
       "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <dict>
               <key>Label</key>
               <string>net.juniper.UninstallPulse</string>
               <key>Program</key>
               <string>/Library/Application Support/Juniper Networks/Junos Pulse/Uninstall.app/Contents/Resources/uninstaller</string>
               <key>WatchPaths</key>
               <array>
               <string>/Applications/Junos Pulse.app/Contents/Resources/watchpath</string>
               </array>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist (checksum 1346761329)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>org.wireshark.ChmodBPF</string>
           <key>RunAtLoad</key>
           <true/>
           <key>Program</key>
           <string>/Library/Application Support/Wireshark/ChmodBPF/ChmodBPF</string>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 394026997)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.adobe.ARM.UUID</string>
           <key>ProgramArguments</key>
           <array>
               <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
               <string>semi-auto</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
           <key>StartInterval</key>
           <integer>12600</integer>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.att.CellularService.plist (checksum 617332851)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Debug</key>
       <true/>
       <key>Disabled</key>
       <false/>
       <key>GroupName</key>
       <string>wheel</string>
       <key>Label</key>
       <string>com.att.agnccelld</string>
       <key>OnDemand</key>
       <false/>
       <key>ProgramArguments</key>
       <array>
       <string>/Users/USER/Library/Application Support/AGNC Client/UserAgents/CellularService</string>
       </array>
       <key>RunAtLoad</key>
       <true/>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.att.FocusReportingService.plist (checksum 3562477340)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
       <key>Label</key>
       <string>com.att.FocusReportingService</string>
       <key>ProgramArguments</key>
       <array>
       <string>/Users/USER/Library/Application Support/AGNC Client/UserAgents/FocusReportingService</string>
       </array>
       <key>Disabled</key>
       <false/>
       <key>OnDemand</key>
       <false/>
       <key>RunAtLoad</key>
       <true/>
       <key>Debug</key>
       <true/>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 647236597)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
           <key>Label</key>
           <string>com.google.keystone.user.agent</string>
           <key>LimitLoadToSessionType</key>
           <string>Aqua</string>
           <key>ProgramArguments</key>
           <array>
             <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
             <string>-runMode</string>
             <string>ifneeded</string>
           </array>
           <key>RunAtLoad</key>
           <true/>
           <key>StartInterval</key>
           <integer>3523</integer>
           <key>StandardErrorPath</key>
           <string>/dev/null</string>
           <key>StandardOutPath</key>
           <string>/dev/null</string>
       </dict>
       </plist>
    DNS: 9.0.130.50 (static)
    Listeners
       kdc: kerberos
       launchd: afpovertcp
       launchd: microsoft-ds
    User login items
       iTunesHelper
       -    /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
       Bartender
       -    /Applications/Bartender.app
       ClipMenu
       -    /Applications/ClipMenu.app
       Google Drive
       -    /Applications/Google Drive.app
       Fitbit Connect Menubar Helper
       -    /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app
       BetterSnapTool
       -    /Applications/BetterSnapTool.app
       BetterTouchTool
       -    /Applications/BetterTouchTool.app
       Dropbox
       -    /Applications/Dropbox.app
       XtraFinder
       -    /Applications/XtraFinder.app
       EvernoteHelper
       -    /Applications/Evernote 2.app/Contents/Library/LoginItems/EvernoteHelper.app
       Chromium
       -    /Applications/Chromium.app
       OmniFocus Clip-o-Tron
       -    /Applications/OmniFocus Clip-o-Tron.app
    Safari extensions
       Evernote Web Clipper
       Open in Internet Explorer
    Restricted files: 1035
    Lockfiles: 1
    Elapsed time (s): 453

  • Slow macbook 13" aluminum late 2008

    I use MacKeeper frequently and it seems to make a difference, but not a big one. Just ran Etrecheck for the first time and got this report, but I don't know how to interpret it. For example, what does this mean?:   Startup items are obsolete in OS X Yosemite  Should I delete the startup items?
    Problem description:
    Slow MacBook (13” late 2009)
    EtreCheck version: 2.2 (132)
    Report generated 4/22/15, 5:01 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook (13-inch, Aluminum, Late 2008) (Technical Specifications)
        MacBook - model: MacBook5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Replace Soon - Cycle count = 1657 - SN = 9G91704D56FZB
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 2 days 2:6:8
    Disk Information: ℹ️
        TOSHIBA MK2553GSX disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (190.00 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Configuration files: ℹ️
        /etc/hosts - Count: 1
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Transmit.app
        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    net.kromtech.kext.AVKauth (2.3.5 - SDK 10.8) [Click for support]
        [loaded]    net.kromtech.kext.Firewall (2.3.5 - SDK 10.8) [Click for support]
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.SafariCloudHistoryPushAgent.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [failed]    org.thebends.iphonedisk.mobile_fs_util.plist [Click for support]
        12 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        [killed]    org.cups.cupsd.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
        [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
        [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.backblaze.bzserv.plist [Click for support]
        [loaded]    com.barebones.authd.plist [Click for support]
        [loaded]    com.ciscosystems.ciscoconnect.daemon.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
        [running]    com.starfield.backupservice.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
        [failed]    com.vmware.launchd.vmware.plist [Click for support]
        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.amazon.music.plist [Click for support]
        [running]    com.backblaze.bzbmenu.plist [Click for support]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [loaded]    com.logmein.cubby.updater.plist [Click for support]
        [running]    com.mlbam.nexdef.plist [Click for support]
        [running]    com.zeobit.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        Dashlane    Application  (/Applications/Dashlane.app)
        RealPlayer Downloader Agent    Application  (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
        Degrees    Application  (/Applications/Degrees.app)
        Sophos Anti-Virus    Application  (/Applications/Sophos Anti-Virus.app)
        MacUpdate Desktop    Application Hidden (/Applications/MacUpdate Desktop.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
        HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.0.11 [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    User internet Plug-ins: ℹ️
        WbeTools64_14: Version: 1.0.22.49 © 2012 - SDK 10.6 [Click for support]
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]
        FreeScreenSharingPlugin: Version: Unknown - SDK 10.9 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Add To Amazon Wish List
        Awesome Screenshot
        Dashlane
        clea.nr Videos
        Evernote Web Clipper
    3rd Party Preference Panes: ℹ️
        Backblaze Backup  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            66%    MacKeeper Helper
            32%    WindowServer
             7%    SophosAutoUpdate
             7%    com.apple.WebKit.WebContent(8)
             2%    SophosUIServer
    Top Processes by Memory: ℹ️
        574 MB    kernel_task
        307 MB    com.apple.WebKit.WebContent(8)
        123 MB    MacKeeper Helper
        66 MB    Mail
        61 MB    Safari
    Virtual Memory Information: ℹ️
        258 MB    Free RAM
        3.75 GB    Used RAM
        423 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 22, 2015, 09:06:24 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-22-090624_[redacted].cp u_resource.diag [Click for details]
        Apr 20, 2015, 04:48:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/HP Product Research_2015-04-20-164852_[redacted].crash
        Apr 20, 2015, 02:46:35 PM    Self test - passed

    Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
    Uninstall "Sophos": http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
    Uninstall "MacKeeper". Read below.
    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
    If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
    If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
    what does this mean?:   Startup items are obsolete in OS X Yosemite 
    The message is merely informative. If there is anything to be inferred from it, it's that the programs shown have not been updated by you or their developer.
    The items shown are not doing anything.
        MacUpdate Desktop
    You don't need that garbage either. Always obtain software from legitimate sources.
    "MacFUSE" is outdated.
        /etc/hosts - Count: 1
    If you have no explanation for that modification, read Fixing a hacked /etc/hosts file.
    Battery: Health = Replace Soon
    Do that too: https://www.apple.com/batteries/service-and-recycling/
    You inadvertently installed adware. You do not need to download or install anything to fix it.
    For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
    Lastly, you are using Google:
    Google products including Google Chrome and Google Drive will burden any Mac regardless of its age or configuration. It litters a Mac with a plethora of root level system modifications in the same manner as a virus would, if such a thing were to exist, which it doesn't.
    Google derives essentially all its revenue from advertising. Their products are "free" because you are the product Google sells.
    Google Chrome was designed for the sole purpose of harvesting your personal information.
    If Safari does not meet your requirements, I suggest Firefox. Unlike Chrome, Firefox does not alter a Mac's operating system, does not demand full-time root access for purposes known only to it, is not designed to harvest your personal information, and is not known to cause the degraded performance that Google Chrome is notorious for causing.
    If you require Chrome and expect acceptable performance from your hardware, expect the need to replace it with newer hardware frequently.
    Fix those problems by not using Google.

  • Slow MacBook Pro 10.9.5

    Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
    Problem description:
    Slow MacBook Pro
    EtreCheck version: 2.1.8 (121)
    Report generated February 14, 2015 at 1:45:37 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 314
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1440 x 900
        NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 0:26:19
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Magican.app
        [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
        [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rosettastone.rosettastonedaemon.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.acclivity.fileconnect.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.magican.castle.plist [Click for support]
        [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Login Items: ℹ️
        Microsoft Entourage    Application  (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
        Safari    Application  (/Applications/Safari.app)
        iTunesHelper    UNKNOWN  (missing value)
        ****Desktop    Folder Hidden (/****Desktop)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
        Boingo Wi-Finder    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 4.0.60531.0 [Click for support]
    User internet Plug-ins: ℹ️
        BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
    Safari Extensions: ℹ️
        Ghostery
    3rd Party Preference Panes: ℹ️
        AccountEdge  [Click for support]
        Adobe Version Cue CS2  [Click for support]
        BrowserPlus  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
        Destinations:
            My Passport [Local]
            Total size: 999.83 GB
            Total number of backups: 82
            Oldest backup: 2013-11-08 04:42:11 +0000
            Last backup: 2015-02-13 20:55:59 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 77.01 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             2%    Activity Monitor
             1%    sysmond
             0%    Dropbox
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        271 MB    com.apple.IconServicesAgent
        185 MB    InterCheck
        180 MB    SophosScanD
        150 MB    SophosAntiVirus
        120 MB    Finder
    Virtual Memory Information: ℹ️
        57 MB    Free RAM
        1.77 GB    Active RAM
        1.80 GB    Inactive RAM
        656 MB    Wired RAM
        410 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 14, 2015, 01:17:58 PM    Self test - passed

    Generally not required for Macs.
    Sophos Un-install

  • Very Slow Macbook : Sudden

    Dear Friends,
    I have encountered a very slow macbook pro performance since last one week. I did run the report EtreCheck
    EtreCheck version: 2.1.5 (108)
    Report generated 23 December 2014 20:16:22 GMT
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Verified)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.2 (13C64) - Uptime: 10 days 1:58:27
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (50.28 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (2 - SDK 10.7) [Support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Support]
    Startup Items: ℹ️
        MobileBrServ: Path: /Library/StartupItems/MobileBrServ
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [loaded]    com.divx.dms.agent.plist [Support]
        [loaded]    com.divx.update.agent.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [running]    com.hp.devicemonitor.plist [Support]
        [loaded]    com.hp.messagecenter.launcher.plist [Support]
        [running]    com.localphone.postlogon.VoIP.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
        [invalid?]    com.teamviewer.teamviewer.plist [Support]
        [invalid?]    com.teamviewer.teamviewer_desktop.plist [Support]
        [running]    net.culater.SIMBL.Agent.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [loaded]    com.google.keystone.daemon.plist [Support]
        [running]    com.localphone.daemon.VoIP.plist [Support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]
        [loaded]    com.squirrels.kextinstaller.plist [Support]
        [invalid?]    com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
        [loaded]    com.divx.agent.postinstall.plist [Support]
        [not loaded]    com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
        Steam    UNKNOWN (missing value)
        Google Chrome    ApplicationHidden (/Applications/Google Chrome.app)
        Spotify    Application (/Applications/Spotify.app)
        Autodesk 360    Application (/Applications/Autodesk/Autodesk 360.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        OVSHelper: Version: 1.1 [Support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
        FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
        DivXBrowserPlugin: Version: 2.2 [Support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
        Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 10.1.12 [Support]
        GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
        SharePointBrowserPlugin: Version: 14.1.0 [Support]
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
        OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
        Picasa: Version: 1.0 [Support]
    Safari Extensions: ℹ️
        DivX Plus Web Player HTML5 <video> [Installed]
    3rd Party Preference Panes: ℹ️
        DivX  [Support]
        Flash Player  [Support]
        Java  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            24%    mds
             9%    WindowServer
             1%    LpPjPhoneDaemon
             1%    coreaudiod
             1%    hidd
    Top Processes by Memory: ℹ️
        223 MB    Google Chrome
        61 MB    Google Chrome Helper
        56 MB    mds_stores
        51 MB    WindowServer
        35 MB    mds
    Virtual Memory Information: ℹ️
        1.13 GB    Free RAM
        1.00 GB    Active RAM
        479 MB    Inactive RAM
        1.21 GB    Wired RAM
        30.95 GB    Page-ins
        1.72 GB    Page-outs

    Hello! Do you actually use DIVX? If not, remove it from your Mac. It's known to be a buggy application and even though there's nothing wrong with DIVX itself it has become a platform for malicious pushers of adware and malware to sneak stuff onto your computer while installing. If you carefully installed the official DIVX nothing should be wrong.
    Below are extra steps in case DIVX isn't the solution:
    The goal here is to boot your Mac to the so-called Recovery partition where you’ll have a chance to repair the disk and the disk permissions using the Disk Utility and Password Utility. This might solve your issue and even if it doesn’t- it’s still a decent maintenance step to perform. These steps won’t erase your data or reinstall your Mac in any way if you follow instructions carefully.
    Here’s how:
    1/ Make sure your computer is completely shut down.
    2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [cmd] + [r] Keep these keys on your keyboard pressed until you either see an Apple Logo with a loading bar or a spinning gear.
    After a few minutes, you’ll be presented with a Utilities screen. This is the Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
    3/ Choose Disk Utility and click [continue]
    Disk Utility will display your computer’s harddrive in the left column. The default name for it is “Macintosh HD” and is usually the second one from the top. Click on it and click on the [verify disk] button. This will check your “Macintosh HD” harddrive partition for errors. If found, click [repair disk]  unless you have a Fusion drive in your Mac and it says [fix] instead of [repair disk] please tell us before you continue! For a screenshot of what I mean, check this article from Apple: http://support.apple.com/en-us/HT202574
    4/ Once done with the verifying or repairing of your “Macintosh HD” click [repair disk permissions]
    This will check your partition for permissions errors. A common myth about this feature is that it will fix all permissions issues on your Mac, which is not true, but it will fix most systemwide issues. Also, here is a list of error messages that you can safely ignore if they pop up:
    http://support.apple.com/en-us/HT203172
    5/ Lastly we shall do a permissions/Access Control List repair on specifically your user’s home folder with a somewhat hidden tool in the Recovery partition. Close Disk Utility and find the menu called “utilities” in the top left corner of your computer’s display. It’s in between the menus “edit” and “window” Don’t be confused with the menu called “os x utilities” 
    Choose Terminal. A somewhat old-fashioned looking window will pop up, waiting for a text command from you. This is the Terminal.
    After the # type: resetpassword and press return. Note that there is no space between ‘reset’ and ‘password’ 
    What you’ll see next is an rectangular window that gives you the option to reset passwords. We are not going to that, however. Instead, click on “Macintosh HD” at the top. In the pull-down menu below that, choose your user's accountname. Skip all the rest and at the very bottom click the [reset]-button.
    A spinning gear will appear and may stay on for a second or several minutes. It’s hard to predict exactly how long.
    If you have multiple users on your Mac, I advise you to repeat this step for all your users.
    We’re ready to reboot your Mac now. Click on the Apple Menu and choose “startup disk” Choose to boot from “Macintosh HD” Please let us know if this solved your issue, or if the steps above did not work, or could not be performed for some reason.

  • Slow Macbook pro. Can anyone help please?

    Hi Everyone.
    This is my first time here, so please go easy on me.
    I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
    Can anyone suggest why this machine is so slow after seeing this?
    Cheers
    DJP
    Problem description:
    Macbook Pro very slow
    EtreCheck version: 2.1.8 (121)
    Report generated 28 February 2015 8:52:24 pm NZDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 48
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:7:53
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Conduit [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Users/[redacted]/Downloads/Plex Media Server.app
        [not loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
    Launch Agents: ℹ️
        [running]    com.conduit.loader.agent.plist [Adware! - Remove]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Safari    Application  (/Applications/Safari.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 55 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        NCH_EN
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        GoPro  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 34
            Oldest backup: 2014-07-08 22:39:15 +0000
            Last backup: 2015-02-28 07:39:17 +0000
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
             0%    cloudpaird
    Top Processes by Memory: ℹ️
        159 MB    com.apple.WebKit.WebContent
        125 MB    Mail
        120 MB    mds_stores
        86 MB    Safari
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.49 GB    Free RAM
        1.61 GB    Active RAM
        459 MB    Inactive RAM
        732 MB    Wired RAM
        1.20 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 08:42:26 PM    Self test - passed
        Feb 28, 2015, 12:12:54 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crash

    Remove Conduit:
    http://www.thesafemac.com/arg-conduit/

  • Slow Macbook Pro - any options?

    Problem description:
    slow macbook pro.  everything works, just slower than christmas 1985…slow.
    I've looked through several posts searching for my solution, not sure how to test my memory - may be my problem - that and i'm only running 2GB RAM.  I'd go upgrade that tomorrow if that would fix my issue.
    also, battery seems to not last like it should, even after replacing the battery. 
    Any solutions or options for me? 
    Thanks crew -
    Gary
    EtreCheck version: 2.1.5 (108)
    Report generated January 1, 2015 at 6:09:12 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro with Intel Core 2 Duo processor, 15" or 17" display, and Multi-Touch trackpad.
      MacBook Pro - model: MacBookPro4,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR2 SDRAM 667 MHz ok
      BANK 1/DIMM1
      1 GB DDR2 SDRAM 667 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      GeForce 8600M GT     - VRAM: 256 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 18 days 3:23:8
    Disk Information: ℹ️
      FUJITSU MHY2200BH disk0 : (200.05 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 199.19 GB (133.08 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple, Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.jft.driver.PdaNetDrv (1.0.0d1) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.gamed.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.security.cloudkeychainproxy.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.nsurlsessiond.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.printtool.daemon.plist
      [killed] com.apple.systemstats.analysis.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      12 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.bombich.ccc.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [failed] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.nds.pcshow.plist [Support]
      [invalid?] com.nds.pcshow.uninstall.plist [Support]
      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
      [not loaded] org.musingsfrommars.vacuumMail.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      EEventManager ApplicationHidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      AppTrap Application (/Users/[redacted]/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/ AppTrap.app)
      Google Drive Application (/Applications/Google Drive.app)
      EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      LaCieShortcutButtonDaemon ApplicationHidden (/Library/Application Support/LaCie/LaCieShortcutButtonDaemon.app)
    Internet Plug-ins: ℹ️
      DirectorShockwave: Version: 11.5.1r601 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.10 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 4.0.60531.0 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      AdobePDFViewer: Version: 10.1.10 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: Unknown [Support]
      Move_Media_Player: Version: npmnqmp 071701000001 [Support]
      WebEx: Version: 1.0 [Support]
      Picasa: Version: 1.0 [Support]
      OctoshapeWeb: Version: 1.0 [Support]
    3rd Party Preference Panes: ℹ️
      AppTrap  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      LaCie Shortcut Button  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 199.19 GB Disk used: 66.11 GB
      Destinations:
      LaCie [Local]
      Total size: 1.00 TB
      Total number of backups: 44
      Oldest backup: 2014-12-13 05:07:41 +0000
      Last backup: 2015-01-01 23:08:51 +0000
      Size of backup disk: Excellent
      Backup size 1.00 TB > (Disk size 199.19 GB X 3)
    Top Processes by CPU: ℹ️
          14% WindowServer
          5% Google Drive
          3% Google Chrome
          3% helpd
          2% hidd
    Top Processes by Memory: ℹ️
      128 MB Google Chrome
      64 MB Google Drive
      51 MB WindowServer
      47 MB mds
      47 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      96 MB Free RAM
      609 MB Active RAM
      531 MB Inactive RAM
      394 MB Wired RAM
      107.41 GB Page-ins
      5.44 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 31, 2014, 09:55:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeReader_2014-12-31-095532_ [redacted].crash

    Hi Gary, I may have a simple solution for you, and hope it's not too late.
    Try to uninstall AppTrap !
    I have a MacBook Pro 15" with 16GB RAM and two SSD in it. So it can't be slow But recently I saw that my CPU was hot (70-75°C) and fans were spinning even with all apps closed. Same problem with the battery shorter than ever. In Activity Monitor I saw that AppTrap (that you have too) was taking 2,88GB of my RAM… So I disabled it on the pref panel and uncheck launch at start, and I quitted it in the activity monitor. My CPU becomes cool again (40°C) and fans stopped instantly.
    I really hope this will help you !

  • Extremely slow macbook pro performance

    I have a 4GB Macbook Pro 13 inch, less than 1/2 the memory is in use.  Computer startup can take up to 10 minutes, and opening any app can take 1-2 minutes.  Apps are constantly stalling, and Safari is constantly showing the spinning wheel of doom.  It's running OS X 10.9.5.  It's at the point where my iPhone is a much better option that using my Mac.  Any suggestions on speeding it up?  I used to have MacKeeper on it, but the Genius Bar at the Apple store told me the uninstall it, as it often can cause a slow performance. 

    Problem description:
    Extremely slow macbook pro performance.  Slow, stalled applications, extremely slow start up, constantly stalling and slow apps.
    EtreCheck version: 2.1.8 (121)
    Report generated February 6, 2015 at 8:15:22 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 753
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 0:2:48
    Disk Information: ℹ️
        WDC WD3200BPVT-00HXZT1 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (145.89 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Fitbit Inc. Fitbit Base Station
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.logmein.hamachi (1.0) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.logmein.hamachimb.plist [Click for support]
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [failed]    com.logmein.hamachi.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.jdibackup.JustCloud.autostart.plist [Click for support]
        [loaded]    com.jdibackup.JustCloud.notify.plist [Click for support]
        [not loaded]    com.spotify.webhelper.plist [Click for support]
        [failed]    com.yahoo.YahooContactSyncAgent.plist [Click for support]
        [running]    com.zeobit.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        Google Drive    Application  (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        NPRoblox: Version: 1.0.2.12 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 6.2 [Click for support]
    Safari Extensions: ℹ️
        Pin It Button
    3rd Party Preference Panes: ℹ️
        AirServer  [Click for support]
        Flash Player  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 319.21 GB Disk used: 173.32 GB
        Destinations:
            FreeAgent Drive [Local]
            Total size: 499.76 GB
            Total number of backups: 3
            Oldest backup: 2014-11-03 17:43:59 +0000
            Last backup: 2015-01-29 01:15:07 +0000
            Size of backup disk: Too small
                Backup size 499.76 GB < (Disk used 173.32 GB X 3)
    Top Processes by CPU: ℹ️
            58%    MacKeeper
             8%    WindowServer
             1%    hidd
             1%    Fitbit Connect Menubar Helper
             1%    Notes
    Top Processes by Memory: ℹ️
        275 MB    MacKeeper
        120 MB    Mail
        82 MB    Safari
        64 MB    Messages
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        440 MB    Free RAM
        1.19 GB    Active RAM
        810 MB    Inactive RAM
        635 MB    Wired RAM
        6.82 GB    Page-ins
        1.83 GB    Page-outs

  • Slow Macbook Pro- please help, I don't understand previous advice.

    Hello all,
    I have a very slow Macbook Pro running on Lion 10.7.3.
    I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
    I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
    Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
    Thanks,
    Amy

    If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
    If iCloud is enabled, disable it.
    Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
    Select the CPU tab.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Step 2
    Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
    If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message.

  • HT203176 i have a slow macbook, i ran live disk utilities and said I need to repair disk from a cd. did that, I got volume repaired from the external disk. when I reboot from hdd, then run disk utility, I get the same error message i did b4 repair

    i have a slow macbook, i ran live disk utilities (from hard drive), turned out I needed to repair disk from a installation disk. Did that, I got the volume (Hard drive) repaired from the installation disk disk. To this point, great!
    When I reboot from hdd, then run disk utility, I get the same error message i did b4 repair. I went thru two rounds of this.....
    Can anyone help? thanks

    Sorry guys, I don't see how to reply to you so I use reply to "me" basically.
    So the error I get is "volume header needs minor repair" and then you need to perform repair from the installation disk message.
    I did repair not verify from the disk twice. Every time ending in the "the volume had ha been successfully repaired". Then I reboot from the internal disk. Run disk utilities from it, do verify and get the same error message I got before repair. I hope this can shed some light fr you guys. Sorry I didn't include details in the original
    MEssage.

  • Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. Right now, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. Any suggestions?

    Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. After trashing many docs, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. I'd like to install Lion, but now I'm afraid it will slow down my machine even further. Do I have enough free hard disc space? Is Mail problem related to free hard disc space? Thanks for your help!

    7gb of free disc space is required to install Lion.  Read this about how to free up disc space: http://pondini.org/OSX/DiskSpace.html.  Also, advice on how to speed up your mac: http://www.maclife.com/article/feature/25_ways_speed_your_mac

  • How to know my macbook version ?

    how to check my macbook version ?

    Start with "Apple Menu > About This Mac
    I have OSX 10.6.8
    Or "More Info"
    This is mine ...
    Is that what you wanted, or other information?

  • Yet again slow MacBook Pro

    Hey guys,
    so I basically fixed my slow MacBook Pro about 2 weeks ago and it worked fine, but as of a about a week ago its just back to being just as bad as it was before and I can't seem to find any solutions.
    I'm using a MacBook Pro 4GB DDR and 2.53GHz 2 Duo running on Mac OS X 10.5.8.
    I've already looked for spikes in console and Activity Monitor and nothing to be found there other than a rather slow Firefox and generally slow Browsers.
    I've deinstalled Akamai but it's apparently still on here and still running Errors but I can't erase it with just the console erase commands.
    Heeeelp please

    Especially Firefox and Safari but Pages and iTunes are starting to run slow too, and by running slow I mean the applications are starting up way slower than before and aren't running as smoothly anymore (kinda choppy page opening, recent crashing and non-responsivenes).
    Nope I tried it on 3 different internet connections and two of them were the highest connection rates available here in Germany so not the connection.

  • Hi. Does anyone know what video editing software is compatible with my MacBook - version 10.6.3? I am looking to edit films and already have Final Cut Pro, but am looking for something a little more basic and easier to use. Thanks. Vicki

    Hi. Does anyone know what video editing software is compatible with my MacBook - version 10.6.3? I am looking to edit films and already have Final Cut Pro, but am looking for something a little more basic and easier to use. Thanks. Vicki

    Hi Cereskit
    Thanks again for the message. I've done the updates and have the App Store on my desktop. I went into it and searched for imovie but couldn't find the basic imovie, which I presume is what I'd need for editing?, rather than imovie 11 for £10.49, which is for making trailers, it seems. Also, were you saying that imovie would be free?
    Vicki

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