Slow mail loading :(

My mail takes really long to load after the MacBook is activated after a sleep. Does anyone else face this problem as well?

One possible solution would be to organise your inbox into folders.
Its never relly good on any system to have one folder that has everything in it.
Try going to you web gui for that mail account and organise your folders and move mails from your inbox into corresponding folders for better organisation.
Several folders containing the same amount of one folder will usually load a little quicker as the folder may not be accessed to download its content unless veiwed.
So having 10 folders with organised content, and you inbox as an area thats to hold only new emails would work much much quicker with imap.
Most imap servers will only update the contents of a folder when its veiwed.

Similar Messages

Since upgrading to Mavericks, Mail is extremely slow to load preview pane or show email when mailbox is double-clicked. Is this a known issue?

Since upgrading to Mavericks, Mail is extremely slow to load the preview pane or show email when mailbox is double-clicked. Is this a known issue? Or is there a solution to this issue?

Hi AngieLynch,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing some unexpected behavior in Mail.
Before troubleshooting on your computer, I'd strongly recommend backing up your data to an external hard drive with Time Machine, if you haven't already. This article can help with setting up Time Machine:
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/ht1427
Next, try creating a new user account on your computer. You can add your email account to Mail in the new user account. If Mail is more responsive in the new user account, then Mavericks is working fine and the behavior is caused by conflicts in your own Mail or user account.
These articles walk you through creating a new user and setting up Mail:
OS X Mountain Lion: Create a new user account (applies to Mavericks, too.)
http://support.apple.com/kb/PH11468
Configuring Mail for your email account
http://support.apple.com/kb/HT1277
Best,
Jeremy

Yahoo mail in FF is slow to load (if it loads at all) and the e-mails do not open when you click on them. I do not have this problem in Chrome or IE

When I click on Yahoo in FF, the page is slow to load. When it does, the e-mail is even slower to load. When it does load and I click on an e-mail, the e-mail does not open. Any suggestions? If I delete FF and reinstall it, will I lose all the information in FF (e.g. Book marks or preferences)? Thanks in advance for your help.

HI afirst,
Just in case [[Back up and restore information in Firefox profiles]], but before that you can clear the cache for a specific site in the about:permissions page.
Select Yahoo mail on this page and forget the site. This will remove cookies and active logins for mail. Please then restart Firefox and relogin to Yahoo mail.
If there are any other questions, happy to help.

Mail Slow to Load Images

I've gotten MOST issues addressed/fixed since Mavericks came out, but one I've noticed that is a bit annoying. Images in emails are slow to load. Not just with Gmail account, other accounts as well. Any others getting this? I'm on a MacBook Pro Retina Late 2013.

I'll try to submit this as a bug report when I get a chance. The desired behavior would be to show as much of the message as possible without blocking the application...the way a web browser normally does when rendering a web page as elements come in.
One other quirk: in the case of the email tracking example I gave, it does not help to disable "display remote images in HTML messages" under Mail...Preferences...Viewing.
Actually, when disabling this feature, it seems like Mail downloads the images, but simply does not display them. It takes a while to display some emails without displaying the remote images when the feature is disabled, then I hit "load images" and the images instantaneously appear. They must have already been downloaded. If true, then this is undesirable behavior indeed, e.g., when trying to minimize bandwidth during travel or when trying not to be tracked by email senders!

Mail slow to load with Mavericks

Just upgraded to Mavericks. Mail slow to load. Have to re-start Mail often to get messages to load.

Just upgraded to Mavericks. Mail slow to load. Have to re-start Mail often to get messages to load.

Mail has 16k messages, and performance is very slow, with loading times taking up to 5 seconds every time I open Mail. How can I increase performance?

Mail has 16k messages, and performance is very slow, with loading times taking up to 5 seconds every time I open Mail.
How can I increase performance?
I'm running a MacBook Air 4GB 1.7GHz 10.7.2.
Graham

One possible solution would be to organise your inbox into folders.
Its never relly good on any system to have one folder that has everything in it.
Try going to you web gui for that mail account and organise your folders and move mails from your inbox into corresponding folders for better organisation.
Several folders containing the same amount of one folder will usually load a little quicker as the folder may not be accessed to download its content unless veiwed.
So having 10 folders with organised content, and you inbox as an area thats to hold only new emails would work much much quicker with imap.
Most imap servers will only update the contents of a folder when its veiwed.

Slow up loading for sending E mail with attachments

Slow up loading for sending E mail with attachments. It takes a long time to send most attchments. I'm on cable and had no problems prior to changing to Mac.com

You need to start in the app that contains the file that you want to send as an attachment, and use that app's functionality (assuming that it has it) to select the file and connect it to an email - you can't start in the Mail app itself

Why is iPad so INCREDIBLY slow in loading web pages or e-mails? I have brand new iPad 2.

Just got a new iPad2 last week, installed OK, updated to iOS 5.0, able to access my home's wireless network. However, it is incredibly slow in loading web pages, so that most web sites time out before they will load, like http://finance/yahoo, which I have to use my desktop (Windows XP) or laptop (Windows 7) computers to access, since the iPad will time out almost every time before it can open the site. Same for most other sites, unless real simple like my own web site, which will open OK.
Apple tech support was no help at all. Any suggestions, other than buying a new router?

Have you tried (1) restarting your router, and (2) resetting the wifi on the iPad? To do #2, go to Settings, General, Reset, Reset Network Settings.

Mac seems slow to load web pages and email since mavericks upgrade

Since upgrade from Mountain Lion to Mavericks on my iMac, web pages seem a lot slower to load on screen. Also, when I open my mail inbox, the mail content (wording) takes a long time before appearing on the right hand side, then followed a little later with the display content. I have synchronised all my mail accounts and also emptied my cache in the safari browser, but this has not resolved the problem.

Go to Applications (you can do this by clicking on the desktop and hitting cmd-shift-A). Within the Utilities folder you should see a program called Terminal. Launch this program, which should just be a window that you can type into. Type the following (or just copy and paste into the window) and hit return:
     networksetup -setv6off Wi-fi
Then go back to Network Preferences and verify that IPv6 is set to off. If that doesn't help, enter these two commands in succession:
     cd /Library/Preferences/
     sudo mv com.apple.security-common.plist ~/Desktop/
Note that this moves a configuration file onto your desktop. If that doesn't fix things you may want to put it back:
     cd /Library/Preferences/
     sudo mv ~/Desktop/com.apple.security-common.plist .
Good luck!

MacBook Pro, Mid 2012 slow to load applications and startup

Problem description:
I have a MacBook Pro 13 inch, mid 2012 computer. Over the past months it has become increasingly slower during load up, and application loads.
Running OS X Yosemite
Processor: 2.9 GHz, Intel Core i7
Memory 8GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
I installed an application Memory Clean from the App Store and I need to run it every so often to keep the load down. It shows of the 8GB available, App Memory eating up 3.32 GB, File Cache 2.25 GB, Wired 1.16 GB, Compressed 122.03 MB for used 6.80 GB.
I am considering upping the memory from 8 GB to 16 GB, but think it is something else dragging it down. I am not a total computer newbie, but am no where near a techomage so any advice given if it could be in simple to follow instructions would be greatly appreciated.
Thanks for any advice given, have a great day.
EtreCheck version: 2.1.5 (108)
Report generated January 9, 2015 at 2:13:19 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
S27C570 spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 3 days 1:49:23
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (309.72 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Seagate Backup+ Desk 3 TB
disk2s1 (disk2s1) <not mounted> : 262 KB
Time Machine (disk2s3) /Volumes/Time Machine : 3.00 TB (1.96 TB free)
Apple Inc. FaceTime HD Camera (Built-in)
Sony Storage Media 15.77 GB
UNTITLED (disk3s1) /Volumes/UNTITLED : 15.77 GB (15.74 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]
[not loaded] com.nike.sportwatch (1.0.0) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
Launch Agents: ℹ️
[invalid?] com.leapmotion.Leap-Motion.plist [Support]
[running] com.nike.nikeplusconnect.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[running] com.leapmotion.leapd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 439.21 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 3.00 TB
Total number of backups: 75
Oldest backup: 2014-01-24 10:46:48 +0000
Last backup: 2015-01-09 19:19:27 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 748.93 GB X 3)
Top Processes by CPU: ℹ️
      8% mds
      4% WindowServer
      1% gssd
      0% fontd
      0% netbiosd
Top Processes by Memory: ℹ️
146 MB mds_stores
129 MB softwareupdated
103 MB Finder
103 MB Mail
94 MB Safari
Virtual Memory Information: ℹ️
1.61 GB Free RAM
3.40 GB Active RAM
2.26 GB Inactive RAM
1.20 GB Wired RAM
12.90 GB Page-ins
11 MB Page-outs
Diagnostics Information: ℹ️
Dec 18, 2014, 10:04:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-18-220423_[redacted].panic [Details]

How to manage intermittent lag in OS X Yosemite | MacIssues
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Safari is extremely slow to load pages & saving my bookmarks to my folders

why is safari so extremely slow in loading pages? it can just about load my e-mail, if I wait about 5 minutes & I cannot check my t mobile cell phone balance because it gets stuck loading the page.
Also I cannot get it to save bookmarks into my designated named bookmark folders anymore, it only will save to the bookmarks bar

I have also heard about the cover flow feature, but I do not see it in my safari, where is it?
Look at this picture and you'll find it. Just click on the marked area/button.
Image: http://img261.imageshack.us/img261/7103/coverflow1.jpg
If you don't see it: View > Show bookmarks bar
Message was edited by: Thomas Sjöholm

Application Slow To Load

Hello:
OK - in the first 24 hour period I've been using Mavericks - the following has been slow to load:
Firefox
Thunderbird - also slow to react during use.
Also, the desktop is taking a bit longer to fully load.
I do have some third party software installed: AVG Anti Virus, TotalFinder
Is what I've discribed normal for Mavericks?
Thanks

1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
   3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
   For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
Software of any kind is distributed via BitTorrent. or Usenet, or on a website that also distributes pirated music or movies.
Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, your browser, or anything else.
Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
High-priced commercial software such as Photoshop is "cracked" or "free."
An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
You win a prize in a contest you never entered.
Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
Anything online that you would expect to pay for is "free."
Unexpected events
You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
   6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an institutional policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Wakes from sleep very slowly, starting to flicker sometimes, very slow to load websites

wakes from sleep very slowly, screen starting to flicker sometimes, very slow to load. i use microsoft email and just did an update. did this affect my system? My msn mail is awkward..... today, beeping sounds starting at random. ???

i did a restore off the Toshiba discs i had made, and again, it ran fine in the beginning, then all of sudden a month or two, and it started being slow again.
I expect something you installed or updated caused the trouble. Best strategy is to identify the culprit.
I would restore from the Toshiba discs again. Then carefully add things one-at-a-time, rebooting, and checking things out after each.
Be sure you create a restore point prior to adding hardware or installing software. Microsoft programs like Windows Update will automatically make one before installing anything.
-Jerry

Web pages slow to load with IE11 and the cursor/mouse is very slow to work until after page loads

Web pages are very slow to load, I hve run Norton Eraser and found no issues that would cause this

New HP Pavilion three weeks ago. After several attempts by the 'experts' I finally got a straight answer from a tech in the Philipines yesterday, 01-29-2015. HP and Microsoft are working to resolve the issue of slow pages and a dead cursor until the next page finally loads. You may have discovered that Google Chrome DOES NOT have this issue. Comments about HP would not be allowed here so I will just say, use Chrome until the issue with IE 11 is resolved.

Firefox 4.0 keeps locking up and is slow to load pages

I just installed 4.0 this morning. Ever since, Hotmail is extremely slow to load, it keeps locking up or not responding.
I thought this was supposed to be faster and more streamlined?
Now, when I try to go back and install 3.6.13 it is no longer available. What gives? I want my old Firefox back.

http://www.mozilla.com/en-US/firefox/all-older.html

Slow mail loading :(

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