Slow. not capable of doing much

I bought this laptop to replace another HP I had that was beginning to have video hardware issues.
I should have just paid to repair that one!
This is a low end machine, but I expected it to work about as well, if not better, but I was fooled. This laptop is so slow and cumbersome that it resembles a paper weight.
It can't update web pages as I scroll through them. It is not my wifi because my iPhone, MacBook and old HP did just fine. I asked the store if a memory upgrade would help and they laughed and told me that it is not a performance laptop.
Not asking for much. Just check email and see my facebook feed.
As far as I am concerned, HP has lost a loyal customer. If this is the junk they are selling, I will just take my business to a company that builds decent computers.
Any advice or suggestions on what can be done to restore my faith in HP to make this computer a little quicker?

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t...
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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