Slow order processing

Hi,
I orderred a T520 from lenovo Ireland website but it's been 10 days the order status is still in process. It seems lenovo did not take any money from my credit card yet. Does that mean my order is still not processed? I wonder any of you had the similar experience? How long does lenovo usually take to complete an order?
Since I am waiting for it to do some urgent work, if it cannot be shipped soon I will have to cancel the order. How can I cancel an order?
Thanks

Thank you for telling me those.
I just received an email from Digital River which I suppose is in charge of the customer service and online store of Lenovo. It said my order is delayed by the manufacturer and the new estimated date is pending! What a rediculous estimated date!
A really unpleasant online purchasing experience. Although Lenovo produces good quality laptops but it processes order too slow. Disappointed at it.
I decided to cancel this order and suggest any of my friends to reconsider when they want to purchase thinkpad laptop online!

Similar Messages

Billing in Third party order process

Hi,
In the last stage of TPO Process we need to do billing.kINDLY inform what is the reference document when we want to do billing for a third party order process in VF01, Is it sales order?

Hi,
In the Third Party processing,
You refer the Sales order for creating the Billing document to the end customer
In the Item category level of the Third party, one field which control the Billing relevance
If you check the BILLING RELEVANCE for TAS item category, it is F which says, the billing will be based on the MIRO ( vendor invoice)
In general for Third Party, Vendor will directly send material/Goods to the customer and that notification will be sent to the company.
If say, out of 10 PO items, Vendor has send only 5 quantity to the customer and we have to bill the customer for only 5 quantities so once the billing is generated it will refer to the invoice quantity of the MIRO
Hope it is clear,
regards,
santosh

In third party sales order process how business come to know that the vend

Hi SD Gurus,
In third party sales order process how business come to know that the vendor has delivery the goods to the customer?
Where Business will check whether Vendor has delivered the goods or not to the customer?
Thanks & Regards,
Nivas

Hi,
Process
VA01 - Create sales order (Schedule line CS and item category TAS) >> ME52N - PR is generated after save of sales order >> ME21N - Convert PR in to P.O >> Then vendor will send goods to customer and will send invoice to our company >> MIRO - Invoice receipt from vendor >> VF01 - Final invoice to customer
When you enter vendor invoice then you come to know that vendor sent qty. same will be billed to customer(Billing relevance in item category should be F)
Kapil

Import standard Purchase Order process and interface tables

Hi all,
We are populating three PO interface tables from our custom developed application. PO_HEADERS_INTERFACE, PO_LINES_INTERFACE and PO_DISTRIBUTIONS_INTERFACE. We are using 11.5.10.2 version of Oracle Apps.
Initially we did not manage to populate the distributions interface table, but, now we are populating it. And after doing so, when we run the Import standard Purchase Order process for 'Approved' POs, the process_id for even the record which has correct distributions info also gets 'Rejected' as a value. The process is considering a mix of records : the approved POs that DO NOT HAVE distribution info in PO_DISTRIBUTIONS_INTERFACE (which we had not managed to populate) and the approved POs that HAVE distribution info in PO_DISTRIBUTIONS_INTERFACE.
does the Import standard Purchase Order process populate partial data that could be good or it rejects the whole lot of records?
Can anyone guide on this issue?
Thanks and kind regards,
Aparna
Edited by: Aparna on Jul 24, 2009 3:45 AM
Another piece of info I would like to share is
I have run the process for an approved PO with distributions info in PO_DISTRIBUTIONS_INTERFACE. This time no mixed data. In PO_INTERFACE_ERRORS table, an entry was found: for column name : PO_DISTRIBUTION_ID in ERROR_MESSAGE column 'Error: Has no distributions'.
Edited by: Aparna on Jul 24, 2009 8:03 AM
After carrying out number of tests, I have found out that
1) if the approval_status for the po is 'Approved' in the po_headers_interface table, it gives the above mentioned error and the process_id is 'rejected'.
2) if the approval_status for the po is 'Incomplete' in the po_headers_interface table, the process add the 'accepted' value for the process_id. But, the charge account number is not populated in shipments.
Edited by: Aparna on Jul 31, 2009 1:07 AM
There has been some progress on this issue. The process sees distributions data into the PO_DISTRIBUTIONS_INTERFACE table. Yet the following errors are found in the process log file:
Start dist default process
before getting period name
after getting period name
-->Intfc error occurred ...PO_PDOI_INVALID_GL_ENC_PER
before workflow
unit price = 18.5, rate = , unit price in functional currency = 18.5
after workflow
Start dist creation process
Start dist validation process
-->Intfc error occurred ...PO_PDOI_INVALID_BUDGET_ACCT
Start insert new record into po_distributions
Distribution ID: 252
dist num: 1
last updated by: 1189
po header id: 5283
po line id: 5878
line loc id: 5924
sob id: 21
cc id: 1560
qty ordered: 10
Req Header Ref num :
Req line Ref num :
Req dist id :
ROW ID: AAHUc1AFPAAAQ04AAC
call tax
Rollback for the Last Errored Line: 10
All Lines in error - Rolling back the header
We opened new GL periods for the calendar and yet same errrors are seen. Can anyone suggest any solution?
Kind regards,
Aparna

Hi
Do you have a copy of your insert statement?
regards

Sale order Processing status

Hi gurus,
Where we check the sale order processing status configuration ?
Regards,
T.Murugu

Dear Murugu
If you see the document flow of the particular sales document, you can see the status.
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thanks
G. Lakshmipathi

Sales Order processing - Sale from stock

Dear Gurus,
What are the configuration steps involved in Sales Order Processing- Sales from Stock.
Kindly let me know.
Regards
Prashant Ranalkar

Go with Make To Stock scenario. For configuration details, make a search in this forum.
thanks
G. Lakshmipathi

Error while executing action SMCO in VMS Build-to-Order process.

Hello All,
When I execute the Action 'SMCO' for service order confirmation, the system says that the action cannot be executed due to the error: "Actual date(s) is in the future (check parameters)". Also the Actual start & End Dates are blank in the service order. This is creating a problem such that the Action 'SMIO'-Create Billing request for service order cannot be executed for completion of the Build-to-Order process.
Is there any customizing setting in ECC - Customer Service (CS) component which is causing this error?
Thanks in Advance,
Pramod

HI Kaustubh,
Thank you for the response.
The Action matrices I use are ECMM (Primary) and ECSD (Secondary) and the set up is perfect. I was able to do it earlier and we also had a detailed system walkthrough but it seems to be different now may be due to some customizing changes.
It seems to be an issue with the setup in customer service (CS) which is controlling our VMS. I am executing the actions in the sequence SMNO (service notification) then SMOR (service order) and then SMCO (service order confirmation). Now the issue seems to be with service order confirmation where my Actual Start and End dates are blank which should not be the case to confirm the service order (SMCO).
Pleaes let me know if you need more information on this.
Regards,
Pramod
Edited by: Pramod Puttam on Sep 10, 2009 11:25 AM

Repair Order Process - o/b delivery from PO, need copy routine

Hi Experts,
We are configuring repair order process and while creating o/b delivery to Vendor from PO, need to check for GTS message and should be blocked that document for further processing in ECC. For SO to o/b delivery working fine using include program RV50B901 (routine 901, document type OR to LF, item category TAN). It is copy of 101 routine and added GTS code to block the documents in ECC if GTS is blocked for compliance checks.
For o/b delivery from PO, document type NB with item category L (subcontracting but in copy control, I don't see LB to NB rather LB to DL. Is it correct? I put a break point in routine 901 but it is not hitting that routine. Where can I look at to find correct routine to include GTS code?
I really appreciate your reply.
Regards,
Manohar.

Hi Manohar,
This is not really a GTS question, is it? You should ask in the MM forum.
Regards,
Dave

Post order processing for sales document is not yet complete

hi,
sap gurus,
i am facing the error while saving the sales order and this ticket is unique and it is saying that
"post order processing for sales document is not yet complete".
please help me in this regard.
and it is blocking the order for further processing.
regards,
balajit

I dont think this is a standard error message. Some exit is applied for sale order to meet some requirements. You need to check with your ABAPer.
In fact, you can conclude yourself based on the error message number. If it starts with Z, then the above holds good.
thanks
G. Lakshmipathi

3rd party order processing GR movement type

Hi
In 3rd party order processing the goods are delivered to customer from vendor directly, but for billing purpose we do the GR at plant level(against purchase order)>invoice>Billing
Physically stock is not delivered to the plant, so when we do the GR(against purchase order),if the movement type is 101 it will updatet the stock. 3rd party delivery is not done,stock will not be reduced. I want to know what is the GR movement type for 3rd party order processing, is it 101 or anyother movement type.

Hi,
Check in t.code OMJJ.
Select movement type 101 and click on update control/WM movement types.
There you can see this movement type is configured for different update control/WM movment types.
Few entries are made in the system without value and quantity updates for movement type 101. So I assume, when you do MIGO using 101 movement type against third party purchase order, special stock indicator E and movement type B will be taken for statistical posting. You can do a testing to confirm this.
Regards,

Free of charge Order Process/ Release Delivery block

hi all,
i am new to Workflow.
i have a issue to be done in wrokflow.
The work flow has to be incorporated with Free of Charge order process. The work flow process will allow a delivery block / credit block to be released only based on authorized user.
Can any one guide me in doing this.
Waiting for your response.
thanks in advance.
Suki

Hii Suki...
As I am still not clear with ur requirement, so provide these details...
1) When should ur workflow trigger..?
2) Do u want the credit/delivery block to be released by a particular person??
For (1), U should look for an appropiate Business Object related to ur scenario, which u can find in SWO2 (BOR) and thus by using a particular event of ur BO, u can trigger ur WF.
For (2), U should assign that particular user as the Agent for the step so that he only receives the work-item in his Inbox and thus process it.
Hope this might help you.......
Plz rewards points.......
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Ashish

In Third Party sales order processing how we come to know that the customer

Hi SAP SD Gurus,
In Third Party sales order processing how we come to know that the customer is recived the Goods from the vendor?
Thanks & Regards,
Sreenivas.P

From a high level view, the behavior should work like this:
- Sales order placed from customer PO via Tcode VA01. Purchase Requisition created upon saving the order
- Purchase order created with reference to Purchase Requisition via Tcode ME21N
- Receive confirmation from vendor that goods have shipped via EDI
- Create invoice receipt to vendor via Tcode MIRO
- Create billing document to bill customer via VF01

Third party order process- tolerances

Hi
our client is facing a problem.
Normally a SO will be issued and then the PO is created with ref. to
SO (and with same quantity). GR and IR-L will be booked, then SO will appear
in billing due list and customer
invoice will be created.
But now If PO quantity and GR quantity are not identical, SO is not appearing in billing due
list. do we set up any tolerances for these in custozmizing.
what would be the probable reason for this
can any one please throw some light on this.
Regards
GP

Hi GP,
Check the billing relevant of Item category used in Sales order item . This should tell you what is happeneing in your scenario.
If PO qty and GR qty missmatch occurs , MM config has to be checked to see if any tolerance has been set.
If SO is not appearing for billing , then you need to check is SO dependent on your GR or IV for billing.
Assuming it as TAS item category and BANS item category group and third party ordering process.
Billing Relevance:
F Order-related billing doc. - status according to invoice qty ( Bill after IV done with IV qty)
G Order-related billing of the delivery quantity ( Bill after GR with GR Qty)
Thanks,
Sudhi

Third Party Order processing in case of multiple vendors

Hi,
With the third party order processing; purchase requisition gets created automatically based on the scheduling item category. This process works fine when there is only one vendor. In case if we have multiple vendors for the same product; purchase requisition gets created with out any vendor reference. These orders needs manual intervention to assign the source of supply.
In stead of this; we would like to automate the process of the selecting the vendor automatically? Is there any by means? Currently we do populate the corresponding vendor partner function in the sales order item level. Can this be used as reference vendor during purchase requisition creation process? Is there any configuration or customitization?
Have any one come across this?
Thanks for the answer..
Regards,
Nagarjuna

There's a default vendor in source lists.

Third-party order processing issue

Dear,
In the Third-party order processing,i have finished SO-PR--PO successfully.
But when i Posted Invoice Receipt for the Purchase Order using T-CODE:MIRO after finishing Posting the Goods Receipt,it could't work.
It showed the message'Invoice document still contains messages'.
I can't find the problem.
Buy the way it is just in the IDES system,and the data is the std.
How can i resolve it ?
TKS!

hi,
When doing Miro , There is Tab on top named Messages. Click on it and assigned to your output type and enter communication method.
You ll be able to complete your MIRO.
Revert if not resolved
Regards
Amit Gupta

Slow order processing

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