Slow playback issue is still occuring on new flash player.

If you guys don't mind, can you please vote for the following issues below, so they can get more attention for the support team?
https://bugbase.adobe.com/index.cfm?event=bug&id=3155813
https://bugbase.adobe.com/index.cfm?event=bug&id=3173605
I've been experiencing this issue for almost 2 months now and so far, I've tried the latest Flash 11.3 beta build, but that did not solve the problem.
Ever since I've upgraded to the latest flash player(11.2), for some reason, when I view certain flash videos online, the video moves really slow. The audio is fine, but the video frames doesn't seem to move normal and not sync correctly with the audio. This happens on both Fire Fox and Chrome.
Steps I've tried:
1. Reinstalling Fire Fox/Chrome
2. Reinstalling Adobe Flash Player(Yes, I even followed the tutorials from this site)
3. Reinstalling Shockwave Player
4. Enabling/Disabling Hardware Acceleration on both Fire Fox/Chrome and the video settings.
5. Obtaining the latest drivers from my manufacture.
None of those steps helped. This is most likely an issue on the new Flash Player version
When I've ran a previous version, I never had this problem.
The best thing I can do right now is wait for some more info from the bug report I submitted awhile back.
So I ask, how or when this can be fixed?

Pay attention to the notes below on the bug thread:
https://bugbase.adobe.com/index.cfm?event=bug&id=3155813
The Flash Player developers already have a new test version made with a fix for this issue which is going to be sent to testers.

Similar Messages

  • Playback issue is still occurring, has there been a fix yet?

    If you guys don't mind, can you please vote for the following issues below, so they can get more attention for the support team?
    https://bugbase.adobe.com/index.cfm?event=bug&id=3155813
    I've been experiencing this issue for 3 months now and so far, I've tried the latest Flash 11.3 beta build, but that did not solve the problem.
    Ever since I've upgraded to the latest flash player(11.2), for some reason, when I view certain flash videos online, the video moves really slow. The audio is fine, but the video frames doesn't seem to move normal and not sync correctly with the audio. This happens on both Fire Fox and Chrome.
    Steps I've tried:
    1. Reinstalling Fire Fox/Chrome
    2. Reinstalling Adobe Flash Player(Yes, I even followed the tutorials from this site)
    3. Reinstalling Shockwave Player
    4. Enabling/Disabling Hardware Acceleration on both Fire Fox/Chrome and the video settings.
    5. Obtaining the latest drivers from my manufacture.
    None of those steps helped. This is most likely an issue on the new Flash Player version
    When I've ran a previous version, I never had this problem.
    The best thing I can do right now is wait for some more info from the bug report I submitted awhile back.
    So I ask, how or when this can be fixed?

    Pay attention to the notes below on the bug thread:
    https://bugbase.adobe.com/index.cfm?event=bug&id=3155813
    The Flash Player developers already have a new test version made with a fix for this issue which is going to be sent to testers.

  • Issues with the new flash player upgrade

    I work for a magazine where I have interactive slideshows for
    image based content. With the upgrade of the new flash player all
    the getURL flash buttons are inert. All the buttons are doing are
    going to the next page in the slideshow. How do I get them to work
    with the new player. I understand I may need an "AllowAccess"
    parameter to make it work but not sure where it goes. Here's one of
    the files in question:
    http://spectrum.ieee.org/apr08/6157/
    The script is real basic to make it somewhat error proof
    on (release) {
    getURL("
    http://spectrum.ieee.org/apr08/6157/10");
    Any help would be appriciated

    At work, symantec endpoint. At home, norton. Ever since firefox 15, no flash version works except for 11.2. Now that ff18 was pushed out, it "forces" the upgrade to 11.5, and absolutely will not accept anything less. But as with any version of flash that was not 11.2, it just causes firefox to freeze up completely.

  • Non-Technical Person Having Horrible Difficulty Trying To Download New Flash Player

    I no very little about computer support and have little knowledge of attempting to navigate around the computer trying to correct errors.
    I switched from IE 9 to Fire Fox, and now I cannot use videos, because I keep getting alert that I need to upgrade to new Adobe Flash Player.   I have tried doing this all day.  I get to the download, and confirm to download the new Flash Player upgrade.  A prompt comes up to SAVE the file which I do.  Sometimes it says Fire Fox not responding, and other times it seems to work.  Then I get a prompt to RUN the new program via the download.  It does not download.  When I hit RUN again, it says that two consecutive downloads are now occurring.  It is not running and completing the upgrade.
    I searched trobuleshooting tips and it said to uninstall any prior Flash Player programs.  I believe I did that. 
    The whole process of downloading starts over and still nothing.
    At one point, something to download.  I think it is when I tried to download from the Adobe site.  Then it said that the Plug-In could not be found Fire Fox.
    I am getting out of my league as to what to do next and how to fix this issue.
    Thanks for nay help or advice.  Oh, and if you do have advice or direction, please try and communicate it in steps, because as stated previously, I am almost totally clueless on how to correct issues or even take the necessary steps when it comes to resolving computer issues.

    This is turning into a mess for troubleshooting. 
    I click on the link to see what version I have and this appears:
    Windows
    Internet Explorer (and other browsers that support Internet Explorer ActiveX controls and plug-ins)
    10.3.183.10
    Windows
    Firefox, Mozilla, Netscape, Opera (and other plugin-based browsers)
    10.3.183.10
    Is this my version? 
    What's the next step?
    Somebody should know the correct procedures to follow.  The step-by-step listings for troubleshooting keep leading me into a circle of download and SAVE....double-click and RN....and then nothing. 
    Need help here.

  • Wish to uninstall corrupt flash player before installing new flash player

    Hi there,
    My old flash player (FP) is corrupt. As recommended by Adobe, I need to un-install the old FP program before installing a new FP program (flash player 9). But before I can un-install the old FP, I need to disable temporarily the add-on's to my browers, extensions, BHO(browser Helper Object), ActiveX, etc. The objective is to "block" any add on from preventing an un-install or an Install.
    Does anyone out there know where these things are in Mac OSX 10.2.8 and how to disable them?
    Thanks.
    vkl

    Can you SafeBoot the computer and then run the uninstaller, if available,
    for that old of an OS X version? Was not even sure of any support for
    Jaguar, since there really hasn't been much for Panther 10.3.9 for awhile.
    Must be older players, since the latest ones have been too new for those
    older OS X systems, also.
    At this moment, I have no ideas on where the parts may be in hiding; and
    have not used Jaguar for more than three years, having both sold and
    donated the computers I had which best ran Jaguar 10.2.8, (& dual-booted
    OS9.2.2) at the same time. A slower transition than expected, since then,
    to actually doing more with computers & less learning about repairing them.
    Not sure how supportive the Adobe Uninstallers for Flash (and/or Shockwave)
    Players are for those still capable of being used by Jaguar 10.2.8; and like so
    many of the browsers, older versions 'sort of work' while being left behind.
    +I've never had a Flash player become corrupted. What are the symptoms?+
    If you have a backup clone of before this item became corrupted, you could try
    & revert to the earlier full system clone; or if last but not least, Archive & Install.
    +Perhaps someone with a longer-term memory or more experience in 10.2.8+
    +will find your post and add the missing link to get you back up & running...+
    +I had thought to try & email someone else in a different thread about this one+
    +but the link only gives me the topic at hand, and the person has to be in the+
    +thread in order to quote from it; apparently. I sought to email a.brody, who+
    +had replied in a thread you'd asked a question (different topic) before now.+
    There is a short ton of semi-responsive results to a google of the topic inquiry:
    Mac OS X 10.2.8 uninstalling Flash Player:
    http://www.google.com/#hl=en&source=hp&q=MacOS+X+10.2.8+uninstalling+Flash+Player&btnG=Google+Search&aq=f&aqi=&oq=Mac+OS+X+1 0.2.8+uninstalling+FlashPlayer&fp=b36c7832dbb01be6
    Mac OS X 10.2.8 remove Flash Player:
    http://www.google.com/#hl=en&q=MacOS+X+10.2.8+remove+FlashPlayer&aq=&aqi=&oq=&fp=b36c7832dbb01be6
    One path, I've read about but cannot verify since the original link (site was wiped) is invalid now,
    was to follow this suggestion, from the time you downloaded the new Flash Player 9 for 10.2.8:
    "Get Flash Player 9 for Mac OSX1-.1-10.3. After downloading, DON'T open it...yet. Search all your hard drive
    for "Flash Player.plugin". Delete any you find. Search for "flashplayer.xpt". Delete any you find. Empty the
    trash. Quit all browsers, and install the Flash Player you downloaded. Next, search for "Flash Player.plugin".
    Copy it and paste it at Library/Internet Plugins, unless it's already there. Paste it at yourhomefolder/Library
    /Internet Plugins, unless it's already there. Search for "flashplayer.xpt". Copy and paste it at Library/Internet
    Plugins, unless it's already there. Restart computer. Open Disk Utility. Select the hard drive, select "First Aid".
    Repair Disk Permissions. When repaired, quit Disk Utility. Launch Safari or Firefox." - unknown 10.2.8 author.
    Maybe that means something helpful.
    Some of it looks familiar yet distant...
    (It's all this winter - nine months of it!)
    Good luck & happy computing!
    { edited 3x }

  • After updating to the new flash player 11.3.300.257

    Hi,
       After i updated to the new flash player, i am facing problems with my flash media, such as youtube videos and flash games, youtube loads very slow and sometimes it loads sound without video. flash games doesn't load at all.
    some other video sites, the video area shows all black or all white.
      i have followed some solutions that i have found in this site .. but nothing helped ..
    what to do ?

    Flash has recently updated to version 11.3. Some users are reporting issues with this version of Flash and Firefox. The video may appear black, white or grey and never play. This article has a few solutions that have been reported to work. " http://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox "
    tried all this solutions but nothing worked

  • I can't install new Flash player on my Mac

    problem with new Flash player installation on Mac 10.9.5 and Safari : it download, starts installing and stops at 81%.
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  • I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time

    I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time I try install the new player it is place in my Trash Folder and I can not get Player to work.  I did everything I was to install it correctly but it still does not install it correctly.  Can some help me.  Bob

    Some MacBook Pro versions cannot be upgraded past 10.6.8; others are maxed out at 10.7.5. newer models can go all the way to 10.10. So it is important to know exactly what version you have--there may be close to 40 variants produced since the MB made its debut in 2006.
    You can safely give us a snapshot of your model and its current config that will allow us to deternmmine your model and its upgrade potential, plus show it you have any software that may impede any upgrades. Please download and install this free utility:
    http://www.etresoft.com/etrecheck
    It is secure and written by one of our most valued members to allow users to show details of their computer's configuration in Apple Support Communities without revealing any sensitive personal data.
    Run the program and click the "Copy report to clipboard" button when it displays the results. Then return here and paste the report into a response to your initial post. It can often show if any harmful files/programs are dragging down your performance.
    Remember that, on leaving OS10.6.8, you lose the ability to run older softare written for older PowerPC Macs (yours in Intel-based). Programs such as Office 2004 will no longer work (min of Office 2008 needed to work on newer OS versions), and AppleWorks will stop working completely

  • Having problems installing the new flash player

    As the title say im having great problems installing the new flash player. I have downloaded it many times and tried installing each time, still nothing. Ive tried installing it offline with my computer totally disconnected from the internet, nothing. Each time i try and install it, it goes through 2 windows (one saying if i want to run it, and one asking for permission) and after they disappear, the icon also disappears strangely =S. I checked it on task manager and it is just sitting there doing nothing. Please help.
    Thanks
    Lee

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    0014 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.5 2011-08-14+19-54-29.204 ======== 
    =O====== M/10.3.181.26 2011-09-09+16-26-49.604 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe" -maintain activex
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    0002 [I] 00000018
    0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0009 [W] 00001021
    0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0011 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0012 [I] 00000012
    =X====== M/10.3.181.26 2011-09-09+16-27-20.454 ======== 
    =O====== M/10.3.183.5 2011-09-09+16-27-32.045 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe" -maintain plugin
    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
    0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0006 [W] 00001021
    0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
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    0012 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0013 [W] 00001036 Software\Opera Software/Plugin Path 2
    0014 [W] 00001036 Software\Opera Software/Plugin Path 2
    0015 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
    0016 [I] 00000012
    =X====== M/10.3.183.5 2011-09-09+16-27-42.962 ======== 
    =O====== M/10.3.183.7 2011-09-09+18-06-02.141 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0014 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0015 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0016 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    =X====== M/10.3.183.7 2011-09-09+18-06-27.151 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-12-15.006 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-12-48.813 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-13-13.779 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-13-17.902 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-36-44.672 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-37-13.437 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-51-32.321 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-51-39.885 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-51-49.953 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-51-53.954 ======== 
    =O====== M/10.3.183.7 2011-09-09+18-57-45.499 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player_10.exe"
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0011 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-09+18-58-16.565 ========

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