Slow portal login on Dialog instances

Hello.
We are having issues with our portals in the sense that it is taking users up to two minutes to login to our portal system. The long login times seem to only happen on our "dialog servers", and the central instance logs in fine and fast.
Furthermore, after the users login to the system (either DI or CI), the system runs fast, and performs well,,, it is just the login that is taking a considerable amount of time.
1. The only the portal dialog instances (app servs) are slow.. the central instance is fast when loggin in.
2. This seems to only affect users logging in from the active directory. Users such as "administrator" login fast.
Has anyone experienced this before? Any advice or suggestions would be greatly appreciated.
Thank you
Praveen

Hi Praveen, facing the same situation. I´ve noticed that if the user is involved in any role with R/3 ivies , such as ESS, MSS or PS/PLM roles, the performance is really poor as you say and the behaviour is exactly the one you have described.
Now I´m looking for some strange and hide parameter used in the system definition of my R3 systems inside the portal.... it seems that the portal is checking one by one all the iviews with an external R3 connection before it open....
Please, if you find the solution, help me!!

Similar Messages

Portal dialog instance questions

Dear SDN,
2 questions on installing a dialog instance for the portal.
1. Does the dialog instance need to have a a different instance number than the central instance if it is on a separate physical host
2. Can you log onto the portal from the dialog instance?
dialog inst # = 3
Ci inst # = 1
i.e. http://dialoghost:50003/irj?
Thanks

Prakash Singh wrote:"No if the dialog instance is not on the same machine. 2. Yes you should be able to logon to portal from dialog instance. http://name of your dialog instance server: port/irj"
The above statement is accurate, because any SAP instance is uniquely identified by its hostname and its instance number. So, on the same host you must have a different instance number for your SAP instance and on multiple hosts you could run an SAP instance with the same instance number as your central instance.
Regards,
Phani.

Dialog instance for portal installation error in db2 linux

Dear all,
i am installing a dialog instance for the exsisting portal server for the load balancing .while installing i am facing the following error.
SAPINST_DEV.log is as follows
TRACE 2011-08-17 12:17:39.380
NWException thrown: nw.configError:
Java EE Engine configuration error. DIAGNOSIS: See output of logfile batchconfig.log: '
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc.jar file stated but does not exist !
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc_license_cu.jar file stated but does not exist !
Can not get DB connection. Batchconfig will only be able to execute offline tasks. '.
TRACE 2011-08-17 12:17:39.380
Function setMessageIdOfExceptionMessage: nw.configError
WARNING[E] 2011-08-17 12:17:39.381
 CJSlibModule::writeError_impl()
CJS-30059 Java EE Engine configuration error. DIAGNOSIS: See output of logfile batchconfig.log: '
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc.jar file stated but does not exist !
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc_license_cu.jar file stated but does not exist !
Can not get DB connection. Batchconfig will only be able to execute offline tasks. '.
TRACE 2011-08-17 12:17:39.381 [iaxxejsbas.hpp:483]
 EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
TRACE 2011-08-17 12:17:39.398 [syuxctask.cpp:1382]
 CSyTaskImpl::start(bool)
A child process has been started. Pid = 7072
TRACE 2011-08-17 12:17:39.435 [syuxctask.cpp:1382]
 CSyTaskImpl::start(bool)
A child process has been started. Pid = 7073
ERROR 2011-08-17 12:17:39.718 [sixxcstepexecute.cpp:951]
FCO-00011 The step runBatchconfig with step key |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|runBatchconfig was executed with status ERROR .
TRACE 2011-08-17 12:17:39.727 [iaxxgenimp.cpp:752]
 CGuiEngineImp::showMessageBox
<html> <head> </head> <body> An error occurred while processing service SAP NetWeaver 7.0 Support Release 3 > Software Life-Cycle Options > Application Server > IBM DB2 for Linux, UNIX, and Windows > Dialog Instance. You may now <ul> <li> choose Retry to repeat the current step. </li> <li> choose View Log to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> Log files are written to /tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI. </body></html>
TRACE 2011-08-17 12:17:39.727 [iaxxgenimp.cpp:1255]
 CGuiEngineImp::acceptAnswerForBlockingRequest
Waiting for an answer from GUI
SAPINST.log error
INFO 2011-08-17 12:17:36.946
Creating file /tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/batchconfig.log.
INFO 2011-08-17 12:17:36.971
Output of /opt/IBMJava2-amd64-142/bin/java -classpath /tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/install/sharedlib/launcher.jar -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.engine.configtool.batch.BatchConfig /usr/sap/ESP/SYS/global/security/lib/tools:/tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/install/lib:/tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/install/sharedlib:/usr/sap/ESP/SYS/global/db6/jdbc/db2jcc.jar:/usr/sap/ESP/SYS/global/db6/jdbc/db2jcc_license_cu.jar /tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/BatchConfig.xml is written to the logfile batchconfig.log.
WARNING 2011-08-17 12:17:39.377
Execution of the command "/opt/IBMJava2-amd64-142/bin/java -classpath /tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/install/sharedlib/launcher.jar -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.engine.configtool.batch.BatchConfig /usr/sap/ESP/SYS/global/security/lib/tools:/tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/install/lib:/tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/install/sharedlib:/usr/sap/ESP/SYS/global/db6/jdbc/db2jcc.jar:/usr/sap/ESP/SYS/global/db6/jdbc/db2jcc_license_cu.jar /tmp/sapinst_instdir/NW04S/LM/AS/DB6/DI/BatchConfig.xml" finished with return code 183. Output:
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc.jar file stated but does not exist !
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc_license_cu.jar file stated but does not exist !
Can not get DB connection. Batchconfig will only be able to execute offline tasks.
WARNING[E] 2011-08-17 12:17:39.381
CJS-30059 Java EE Engine configuration error. DIAGNOSIS: See output of logfile batchconfig.log: '
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc.jar file stated but does not exist !
Warning : /usr/sap/ESP/SYS/global/db6/jdbc/db2jcc_license_cu.jar file stated but does not exist !
Can not get DB connection. Batchconfig will only be able to execute offline tasks. '.
ERROR 2011-08-17 12:17:39.718
FCO-00011 The step runBatchconfig with step key |NW_DI|ind|ind|ind|ind|0|0|NW_DI_Instance|ind|ind|ind|ind|10|0|runBatchconfig was executed with status ERROR .
kindly help on this issue.
Regards
Revantha Vishnu

> Java EE Engine configuration error. DIAGNOSIS: See output of logfile batchconfig.log: '
What do you see in that log?
Markus

Question about SSO (for Java Dialog instance) for Portal EP 6.0 SP 20

Hi All
I have following question.
We are running Portal 6.0 SP 20. We have JAVA (Portal) CI+DB running on single host SAPQP1 and Two JAVA Dialog Instances (J2EE Application servers) running on separate host namely SAPAP35 and SAPAP36.
I was able to configure SSO between SAPQP1 (CI+DB) and ECC R/3 system (QC1). SSO is working fine. Users can access all ESS/MSS data in portal when they use Portal URL running on SAPQP1 (http://sapqp1.xxxxx.com:50000/irj).
But when users try to access ESS/MSS data via portal (URL) running on SAPQP35 (http://sapap35.xxxxx.com:50000/irj) and SAPAP36 ((http://sapap36.xxxxx.com:50000/irj) SSO does not work, i.e it system asks user id and password.
So , how I can configure SSO between SAPAP35 and SAPAP36 JAVA Dialog instances and ECC R/3?

Hi Sandip,
obviously you already configured QC1 to accept Tickets issued by the Java Engine on SAPQP1. Did you imported the public (java) certificates from SAPAP35 and SAPAP36 into your ECC System? The certicficates need to be added in client 000 to your System PSE and in your production client to your ACL.
Regards,
Enno

*Slow Response on CI SM59 "Connection Test" to Dialog Instance

Our ECP/ECQ, Central Instance runs on UNIX and we have a dialog instance
running on Windows 2003 server. This dialog instance is used ONLY for
running "Archive" jobs to take the load off CI.
The performance of these archiving jobs on the dialog instance has been
extremely slow. When we run the job in CI, on average each document
takes about 1.74s and running on SAP-CONT02 it takes about 7.05s per
document.
When I perform a RFC connection test the logon response time is around
6112 msec.
SAP-CONT02 server has two dialog instances, ECP connected to production
and ECQ is connected to the QA System.
When I perform a similar SM59 RFC test from ECQ CI to ECQ dialog instance the response is 30 msec.
We are not able to utilize the dialog instance to run our archive jobs and it is impacting on the
project delivery. Can you please help to diagnose the issue?

Hi Deepak
Thanks for responding. I believe CI and Dialog are in the separate same network but different subnet mask.
Windows Server: 192.168.205.119
ECQ UNIX Server: 192.168.100.18
ECP UNIX Server: 192.0.11.54
Looks like it might be related to network delay. How do I confirm this? Is there any tests I can perform to prove this? I tried "Note 500235 - Network Diagnosis with NIPING" but it is not much of a help.
Regards
Hari

EP Central System + Dialog Instance Installation options

Hi Friends
For my production EP 6.0 WAS 6.40-Java instance I am getting 3 AIX servers, say server DBserver, Appserver1 & Appserver2, we want to install the database & CI on the DBserver, the other 2 servers need to serve the role of Application servers to the DB+CI server.
In our SAP R/3 Production systems we don't allow the users to login to the server hosting the (database+CI) & we allow them to login only to the appication servers, I want to do a similar setup for my Production portal landscape & require that the portal users are load-balanced using the SAP Web Dispatcher to the 2 application servers.
I have 2 questions on which installation options to choose to achieve the above objective.
1. Can somebody check & confirm if the below mentioned Installation sequence is correct for Installing the WAS on the 3 servers.
a) Using Installation option "Java System ->Oracle->Central System->Custom Installation-Java system" for the DBserver.
b) Installation option "Java System ->Oracle->Central System->Dialog Instance Installation" for Appserver1 & Appserver2.
2. Can somebody advice how do I need to install the portal on the 3 servers so that the above objective of load-balancing the users to the 2 App servers is met.
a) Do I need to install portal only on the DB+CI server & then the portal platform will be setup on the 2 App servers as well or
b) Can I install the portal separately on the 2 portal App servers.
Thanks & Rgds,
Abhishek

Hi Friends
Any replies will be appreciated & also rewarded with points.
Thanks & Rgds,
Abhishek

How does JAVA dialog instance gets synced from CI

Hello Guru's,
I have recently added two dialog instance to my Portal production.
I want to know what changes I have to make manually to all the dialog instances?
I had to manually change the JAVA parameters for all the dialog instances servers and add TREX nameserver.address.
We have Application integrator iView and for that we had turned off the Session Management Alerts (current mode = off), but for some reason I have to login to all the dialog instance and turn this off, I thought this is Instance independent?
Please help, what else should i be aware of?
Thanks in advance.
-Kurien

Was there ever any feedback to this. I would be interested in the same information, any tips/best practices for adding a java dialog instance.

Dialog Instances in remote locations

Hello,
we have a couple of remote locations where the response time of the portal is rather high.
Has anyone ever tried having a portal dialog instance in a remote location with rather slow WAN connection and could let me know if that improved things a bit?
Regards,
Andi

Ah - now you mention webdynpros, you could probably do that yes as they just make RFC calls. I would probably set up a separate portal (or webdynpro) system at the remote location. If you did a remote portal, you could have webdynpro on it and federate it into the main portal for any other content.
Paul

Problems in Dialog instance installation for ECC6.0(ABAP+JAVA)

Does anyone can help me what should be a procedure of installing Dialog instance for ECC 6.0 with both ABAP + Java Stacks.
When installing app server do we also choose ABAP and Java or just ABAP. Installation manual does not cover this and when we run the sapinst we have following problem:
The following are the activities that I have done as pre-reqs on the standby on the server that is to host dialog instance
I have mounted the following file systems on ddrsap02. Created the local filesystem /usr/sap/DSP/D00 and NFS mounted the others
/dev/appsaph 5505024 5503856 1% 5 1% /usr/sap/DSP/D00 (is this required or SAPINST should create it itself)
ddrsap00:/stage 419430400 149761708 65% 90835 1% /stage
dprsap01:/sapmnt/DSP 4718592 2888416 39% 12790 2% /sapmnt/DSP
ddrsap12:/usr/sap/trans 2752512 1084932 61% 5107 3% /usr/sap/trans
Then when I run the sapinst from ddrsap02 to install the DI I get the following error
ddrsap02[/tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI]#vi sapinst_dev.log
"sapinst_dev.log" 20516 lines, 641048 characters
TRACE
Running with toplevel file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI/toplevel.xml
Running with dialog file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI/dialog.xml
Running with keydb file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI/keydb.xml
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_exe.397528.1170221882.
Opened iaejs701.o
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_exe.397528.1170221882.
Opened iacdlib701.o
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_exe.397528.1170221882.
Opened iaccdlib.o
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_exe.397528.1170221882.
Opened iapasswdman701.o
INFO 2007-01-31 09:38:52
Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/HA/ABAPJAVA/DI.
This is SAPinst, version 701, make variant 700_REL, build 817256
compiled on Mar 14 2006, 23:39:26
TRACE [syxxsyshlp.cpp:175]
 syslib::logSystemState()
Process environment
===================
Environment Variables
=====================
_ = /tmp/sapinst_exe.397528.1170221882/sapinstexe
SAPINST_EXE_DIR = /tmp/sapinst_exe.397528.1170221882
LANG = en_US
LOGIN = root
PATH = /usr/bin:/etc:/usr/sbin:/usr/ucb:/usr/bin/X11:/sbin:/usr/java14_64/jre/bin:/usr/java14_64/bin
SAPINST_EXEDIR_CD = /stage/51031797/IM_AIX_PPC64/.
LC__FASTMSG = true
WINDOWID = 8388621
"sapinst_dev.log" 20516 lines, 641048 characters
 EJS_Installer::writeTraceToLogBook()
2007-01-31 09:42:48.898 NWDB.getDBHost() done: undefined
ERROR 2007-01-31 09:42:48 [iaxxinscbk.cpp:271]
 abortInstallation
CJS-00030 Assertion failed: in getSidFromProfiles: Variable dbHost should be defined
TRACE [iaxxejsbas.hpp:388]
 handleException<ESAPinstException>()
Converting exception into JS Exception Exception.
ERROR 2007-01-31 09:42:48
 CJSlibModule::writeError_impl()
MUT-03025 Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
TRACE [iaxxejsbas.hpp:460]
 EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
ERROR 2007-01-31 09:42:48
FCO-00011 The step assertDBInfo with step key |NW_DI|ind|ind|ind|ind|0|0|NW_GetSidFromProfiles|ind|ind|ind|ind|1|0|assertDBInfo was executed with status ERROR .
<html><head></head><body>An error occurred while processing service SAP ERP 2005 Support Release 1 > SAP Systems > Oracle > High-Availability System > Base
d on AS ABAP and AS Java > Dialog Instance. You may now<ul> <li>press Retry to repeat the current step.</li> <li>press the View Log button
to get more information about the error.</li> <li>stop the task and continue with it later.</li></ul>Log files are written to /tmp/sapinst_instdir/ERP/SYST
EM/ORA/HA/ABAPJAVA/DI.</body></html>
TRACE [iaxxgenimp.cpp:1093]
 showDialog()
waiting for an answer from gui
Am I missing some pre-reqs or variable definitions?
I was going through the documentation and it says that /sapmnt/DSP/exe should be a local filesystem for a DI on a separate server. Will this create a problem ?
Also they talk about starting sapinst with the variable SAPINST_USE_HOSTNAME set to ddrsap02. I have tried this also
We are also not 100% sure about the settings for parameters:
rdisp/mssserv
rdisp/mssserv_internal
Accorss Devault Instance and Services Instance profile.
When we define it as per installation GUIDE (Abap+Java page 64) we get the popup message in SAPINST:
<html>Profile parameter rdisp/msserv_internal is not set for instance DVEBMGS01/DSP on host dprsap01.You have to set the parameter in the default profile and restart the instance.For further information refer to SAP Note 821875.</html>
Other errors follow shortly.
Any help would be appreciated

Hi ,
are you able to resolve this error :Profile parameter rdisp/msserv_internal is not set for instance DVEBMGS01/DSP on host dprsap01.
You have to set the parameter in the default profile and restart the instance.
For further information refer to SAP Note 821875.</html>
? if yes , pls let me know , I am stuck with same issue while installing dialog instance .
Thanks
Hamendra

Installing Java Dialog Instance - Error while connecting to DB

We would like to add a dialog instance to our production Portal server. We installed Portal as stand-alone on the central instance. We have another server we would like to setup to serve as a Portal dialog instance.
So far I have installed Windows 2003 Server Standard. Installed MSSQL server client tools (database is mssql server). Installed jdk 1.4.62. Set java home and path environmental variables. I'm now installing the Java dialog instance (I can't find any documentation on this). From Netweaver installation CD> SAP NetWeaver '04 Support Release 1> Java System> MS SQL Server> Dialog Instance Installation>
SAP System ID: (sid) ES2
Central Host: SAPEPS02
Path to JAVA DVD supplied> JDK Directory confirmed> Domain paramaters confirmed> domain<sid> account passwords supplied> domain<service><sid> account password supplied> Instance number confirmed>
Installation started> It gets to step 8 and fails stating "Error while connecting to DB". I looked through all the log files and couldn't come up with anything (i'm very thorough).
I tried adding the users to the database as dbowners (no luck). I installed SQL server 2000 with SP4. No where during this installation did I get prompted for database parameters?
Is there something basic i'm missing? Does this scenario not work? Any help would be greatly appreciated. Pointing me in the right direction of the correct documentation would also be appreciated. Thank you in advance.
Sincerely,
Brad Dridi

Hi Brad,
I am facing the same problem. I hope by now you must have got the solution for this.
Can you please let me know how did you overcome this situation?
Thank you!!
Regards,
Abhijeet Bhagat

SAP Dialog Instance is not Starting - DISPATCHER EMERGENCY SHUTDOWN

Hi All,
We are running on SAP ECC 6.0, Oracle 10, Windows 2003.
We have One Central Instance an Two Dialog Instances, we shutdown the SAP system ( Jun 10 15:56:18 2008 ) to do an OFFLINE backup, now one of the Dialog Instances is no starting, we try to restart the system on Wed Jun 11 02:05:45 2008
Oracle is Up and Open.
The Central Instance and one of the Dialog Instances are Up, so you can login on the SAP System, and execute SAP transactions.
I will Attach Our DEV_DISP, and DEV_W0 files:
dev_dip
trc file: "dev_disp", trc level: 1, release: "700"
sysno 02
sid MIS
systemid 562 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 133
intno 20050900
make: multithreaded, Unicode, 64 bit, optimized
pid 4008
Wed Jun 11 02:05:45 2008
kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)
length of sys_adm_ext is 576 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (02 4008) [dpxxdisp.c 1239]
 shared lib "dw_xml.dll" version 133 successfully loaded
 shared lib "dw_xtc.dll" version 133 successfully loaded
 shared lib "dw_stl.dll" version 133 successfully loaded
 shared lib "dw_gui.dll" version 133 successfully loaded
 shared lib "dw_mdm.dll" version 133 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Wed Jun 11 02:05:50 2008
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5371]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >SAPPREC2_MIS_02 <
DpShMCreate: sizeof(wp_adm) 37008 (1480)
DpShMCreate: sizeof(tm_adm) 56268128 (28120)
DpShMCreate: sizeof(wp_ca_adm) 80000 (80)
DpShMCreate: sizeof(appc_ca_adm) 160000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=2000/16/2208064/2208080
DpShMCreate: sizeof(comm_adm) 2208080 (1088)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1864)
DpShMCreate: sizeof(wall_adm) (416064/346352/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000CCF0050, size: 59524432)
ERROR => DpShMCreate: ShmCreate SHM_DP_CA_KEY(rc=4) [dpxxca.c 181]
ERROR => DpIPCInit2: DpShMCreate [dpxxtool2.c 462]
DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2
DISPATCHER EMERGENCY SHUTDOWN ***
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Jun 11 02:05:55 2008
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >SAPPREC2_MIS_02 < (normal)
DpJ2eeDisableRestart
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
call semaphore clean-up function ...
***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 432]
C-STACK -
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.EXE (pid=4008)
When : 6/11/2008 2:5:55.274
Threads : 2
Computer Name : SAPPREC2
User Name : SAPServiceMIS
Number of Processors: 4
Processor Type: EM64T Family 6 Model 15 Stepping 6
Windows Version : 5.2 Current Build: 3790
State Dump for Thread Id 11ec
--> (FAULT) Stack Back Trace <--
FramePtr ReturnAd Param#1 Function Name
0000000007d1f2e0 000000000041a395 0000000000000001 disp+work!DpVmcCheckDebugProxy [dpxxvmc.c (1211)]
0000000007d1f3d0 000000000041d007 0000000005561401 disp+work!DpHalt [dpxxdisp.c (10016)]
0000000007d1fc10 0000000000421a1b 0000000002671ab0 disp+work!DpFatalErr [dpxxdisp.c (17789)]
0000000007d1feb0 000000000042d570 0000000000000000 disp+work!DpSapEnvInit [dpxxdisp.c (1388)]
0000000007d1fee0 000000000040108d ffffffff00000002 disp+work!DpMain [dpxxdisp.c (1076)]
0000000007d1ff10 00000000019c7dd1 0000000000000000 disp+work!nlsui_main [thxxanf.c (84)]
0000000007d1ff70 0000000077d5966c 0000000000000000 disp+work!wmainCRTStartup [crtexe.c (498)]
0000000007d1ffa0 0000000000000000 00000000019c7c60 kernel32!BaseProcessStart
State Dump for Thread Id 1194
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Function Name
000000000ccefe40 0000000077d5f651 0000000007d7bc60 ntdll!NtFsControlFile
000000000ccefeb0 00000000018ae00f 0000000000000000 kernel32!ConnectNamedPipe
000000000cceff40 000007ff7fc411c4 0000000000000000 disp+work!SigIMsgFunc [signt.c (679)]
000000000cceff70 0000000077d6b69a 0000000077d6b660 msvcrt!endthreadex
000000000cceffa0 0000000000000000 0000000000000000 kernel32!BaseThreadStart
call clean-up function ...
SigICallExitRoutine: call exithandler (DpHalt)
DpHalt: shutdown server >SAPPREC2_MIS_02 < (normal)
DpJ2eeDisableRestart
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
DpShmPrfSwitch : State already set (OFF)
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
And our dev_w0
this file was no modifued since we stop SAP System.
M Tue Jun 10 15:56:18 2008
M *** WARNING => ThSndDelUser: delete client/user 020/RMENDOZA (T60) on server SAPPREC1_MIS_01
S
S Tue Jun 10 19:07:40 2008
S server @>SSRV:SAPPREC1_MIS_01@< appears or changes (state 3)
M
M Tue Jun 10 19:07:52 2008
M in_ThErrHandle: 1
M ThIErrHandle: new stat of W0 is WP_SHUTDOWN
M ThIErrHandle: I'm during shutdown
M PfStatDisconnect: disconnect statistics
M Entering ThSetStatError
M ThCallDbBreak: use db_sqlbreak
M ThIErrHandle: don't try rollback again
M ThShutDownServer: shutdown server
M PfStatIndInit: Initializing Index-Record
M PfWriteIntoFile: copied shared buf (0 bytes) to local buf
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
B Disconnecting from ALL connections:
B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost
B 000 000 R/3 000000000 INACTIVE NO YES NO 000 255 255 20080610 144648 SAPPRECDB
C Disconnecting from connection 0 ...
C Closing user session (con_hdl=0,svchp=000000000866D128,usrhp=0000000007D91058)
C Detaching from DB Server (con_hdl=0,svchp=000000000866D128,srvhp=0000000018D61918)
C Now I'm disconnected from ORACLE
B Disconnected from connection 0
B statistics db_con_commit (com_total=29203, com_tx=3253)
B statistics db_con_rollback (roll_total=494, roll_tx=0)
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2632) [dpnttool.c 327]
Please Some Tips!
Best Regards,
Erick ILarraza

Hi Deepak,
Thanks a lot for your reply, in this case the problem was with the Dialog Instance (Only SAP apps, not Oracle).
We shutdown the instance with the Microsoft SAP Management Console (right button -> Stop).
In general to shutdown the SAP System we first:
1. Shutdown The Dialog Instance. (SAP Management Console)
2. Shutdown The Central Instance. (SAP Management Console)
3. Shutdown Oracle (BR*Tools).
4. Stop SAP and Oracle Services.
Maybe is more a problem of Windows Memory Management.....
Best Regards,
Erick ILarraza

Dialog Instance Installation - Error while connecting to DB

Hi All,
We have installed a WAS 640 SP15 and successfully running a Portal EP6.0 (SP15) on the same. Now, we wish to install a dialog instance on the same for load balancing the Portal on the same Hardware/Server.
During the DI installation in the phase "Configuring J2EE Engine", the installation fails with the error "Error while connecting to DB".
I tried to restart the installation by replacing the JDBC and OS_LIB of the new instance with the JDBC and OS_LIB of the already running CI instance but it didnt help either.
Any pointers in this direction will be appreciated.
Thank you!!
Regards,
Abhijeet

We have the same issue. We have a NW04 SP19 J2EE standalone WAS and are using the SP19 SAPINST to add a second dialog instance on the same host as the central instance.
We restarted the Oracle listener ... to no avail
The error in the Oracle batchconfig log is given below.
Thanks for any insight that you can provide.
Cheers .... Bart
com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
 at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection
(DBConnectionPool.java:360)
 at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:125)
 at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>
(PersistenceHandler.java:38)

J2EE Engine cannot be started. SAP CRM EHP1 Dialog Instance Installation

Hi All,
During Installation of a DI on a Linux host, I encounterd a problem. An error occured during " start dialog instance". The ABAP enginee is started successfully where as the JAVA Enginee cant be started. During investigation I found from the log directory
..j2ee/cluster/server0/log as stated below ..
#1.#0050569F663E001E0000000C0000054F0004803004D18B3F#1266843634469#com.sap.engine.core.service630.container.ServiceRunner##com.sap.engine.core.service630.container.ServiceRunner#######SAPEngine_System_Thread[impl:5]_64##0#0#Error#1#/System/Server#Java###Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
[EXCEPTION]
#1#com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: null
 ume.db.connection_pool_type=SAP/BC_UME
 ume.db.connection_pool.j2ee.xatransactions_used=false
 ume.db.connection_pool.j2ee.is_unicode=false
 ume.db.connection_pool.j2ee.oracle_native_driver_used=false: (No text available)
 at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:398)
 at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
 at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
 at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
 at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
 at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:83)
 at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:109)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: null
 ume.db.connection_pool_type=SAP/BC_UME
 ume.db.connection_pool.j2ee.xatransactions_used=false
 ume.db.connection_pool.j2ee.is_unicode=false
 ume.db.connection_pool.j2ee.oracle_native_driver_used=false: (No text available)
 at com.sap.security.core.persistence.datasource.imp.DataBasePersistence.init(DataBasePersistence.java:887)
 at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:440)
 at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:164)
 at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:117)
 at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:63)
 at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:221)
 at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:287)
 ... 6 more
#1.#0050569F663E001E0000000E0000054F0004803004D18C49#1266843634469#com.sap.engine.core.Framework##com.sap.engine.core.Framework#######SAPEngine_System_Thread[impl:5]_64##0#0#Fatal#1#/System/Server/Critical#Plain###Critical shutdown was invoked. Reason is: Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.#
I checked with the env variable and parameter, it all looks good. If anybody finds the same issue please suggest ....
Thanks in Advance.
Regards,
Shashi

There is a troubleshooting topic for this on the Help Portal.
See http://help.sap.com/saphelp_nw70ehp1/helpdata/en/20/361941edd5ef23e10000000a155106/frameset.htm.
-Michael

Dialog Instance Host Name

Hi,
I am having a problem in SM51 where the dialog instance host name is the same as the central instance host name.
Server Name     Host Name     Message Types                          Server Status
HHA55_ECP_00     HHA55          Dialog Batch Update Upd2 Spool ICM J2EE       Active
HHA56_ECP_00     HHA55          Dialog Batch Update Upd2 Spool ICM J2EE       Active
We have a central instance and a dialog instance installed on seperate nodes in a HA cluster. This problem only happens when the message server runs on the primary node. When the message server is failed over to the node where the dialog instance runs the hostname for HHA56_ECP_00 is HHA56 which is correct. This is effecting load balancing and prevents me from signing on through the Portal with the HTML gui.
I have checked the parameters for each of the instance profiles which are correct. The message server points to a virtual host and SAPLOCALHOST and SAPGLOBALHOST are correctly defined for each instance. I have setup each instance to use the logon group PUBLIC in SMLG. The hosts and services files are the same in each node of the cluster. I can successfully resolve the host names using DNS. Also the internal RFC destinations in SM59 are configured with the correct hosts.
Does anyone know where the data for these host names is maintained?
Thank you!

I have solved the problem.
I discovered the network bindings were being accessed in the wrong order.

Dialog instance error

Dear all,
System details: iseries, v5r3m5, sap r3ex4700 sr1, kernel(u) 640.
Requirement: I installed dialog instance on windows 2003 server. Work process does not start. Log is attaced here.
I have updted the patch also.
Can anyone advise me.
Thanks
trc file: "dev_w0", trc level: 1, release: "640"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, M
B
B Tue Sep 26 09:33:32 2006
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\KRP\D01\exe\dbdb4slib.dll' ...
M *** ERROR => DlLoadLib: LoadLibrary(C:\usr\sap\KRP\D01\exe\dbdb4slib.dll) Error 126 [dlnt.c 237]
M Error 126 = "The specified module could not be found."
B *** ERROR => Couldn't load library 'C:\usr\sap\KRP\D01\exe\dbdb4slib.dll'
[dbcon.c 4667]
M sysno 01
M sid KRP
M systemid 560 (PC with Windows NT)
M relno 6400
M patchlevel 0
M patchno 139
M intno 20020600
M make: multithreaded, Unicode
M pid 2924
M
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 2924) [dpxxdisp.c 1158]
I MtxInit: -2 0 0
M DpSysAdmExtCreate: ABAP is active
M DpShMCreate: sizeof(wp_adm) 2632 (1316)
M DpShMCreate: sizeof(tm_adm) 2969176 (14772)
M DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
M DpShMCreate: sizeof(comm_adm) 290000 (580)
M DpShMCreate: sizeof(vmc_adm) 0 (424)
M DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
M DpShMCreate: SHM_DP_ADM_KEY (addr: 07950040, size: 3373784)
M DpShMCreate: allocated sys_adm at 07950040
M DpShMCreate: allocated wp_adm at 07951B88
M DpShMCreate: allocated tm_adm_list at 079525D0
M DpShMCreate: allocated tm_adm at 079525F8
M DpShMCreate: allocated wp_ca_adm at 07C27450
M DpShMCreate: allocated appc_ca_adm at 07C2D210
M DpShMCreate: allocated comm_adm_list at 07C2F150
M DpShMCreate: allocated comm_adm at 07C2F168
M DpShMCreate: allocated vmc_adm_list at 07C75E38
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 07C75E60
M DpShMCreate: allocated wall_adm at 07C75E68
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X Using implementation flat
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M
M Tue Sep 26 09:33:33 2006
M calling db_connect ...
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\KRP\D01\exe\dbdb4slib.dll' ...
M *** ERROR => DlLoadLib: LoadLibrary(C:\usr\sap\KRP\D01\exe\dbdb4slib.dll) Error 126 [dlnt.c 237]
M Error 126 = "The specified module could not be found."
B *** ERROR => Couldn't load library 'C:\usr\sap\KRP\D01\exe\dbdb4slib.dll'
[dbcon.c 4667]
M ***LOG R19=> tskh_init, db_connect ( DB-Connect 008192) [thxxhead.c 1284]
M in_ThErrHandle: 1
M *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 9564]
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source = 255
M last_tid = 0
M last_mode = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M
M *****************************************************************************
M *
M * LOCATION SAP-Server portal_KRP_01 on host portal (wp 0)
M * ERROR tskh_init: db_connect
M *
M * TIME Tue Sep 26 09:33:33 2006
M * RELEASE 640
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 9740
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 254]
M Entering ThSetStatError
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2924) [dpnttool.c 357]

Hi Kamal,
if you are on 64 Bit, I guess you are using the only supported AMD64 bit one ...
Go to the following web-site:
http://www.ibm.com/servers/eserver/iseries/access/xda/download.htm
There you find the following:
For V5R4 iSeries Access for Windows:
qxdaedrs_v5r4.exe (32 bit)
qxdaedrs64_Itanium_v5r4.exe (64 bit)
qxdaedrs64_AMD_v5r4.exe (64 bit) <<<
For V5R3 iSeries Access for Windows:
qxdaedrs_v5r3.exe (32 bit)
qxdaedrs64_Itanium_v5r3.exe (64 bit)
qxdaedrs64_AMD_v5r3.exe (64 bit) <<<
You should download the AMD 64 Files for your OS/400, then it'll work, as as I know of the CA Service Pack only contains the 32 Bit code, which is not sufficient for you.
Itanium is not supported, so you will not use that I hope ...
Regards
Volker Gueldenpfennig, consolut.gmbh
http://www.consolut.de - http://www.4soi.de - http://www.easymarketplace.de

Slow portal login on Dialog instances

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