Slow printing from windows 2008 R2 with Cisco 6509

Question

Dear All,
I am having a wiered issue in my network. We have a windows 2008 R2 print server. Normal documents print's fine. If you print a image or pdf file, it takes a long time to print. For example a 2 MB PDF image with two page took me 10 minutes to print. The data from the server to the physical printer is really slow. To test it, i have loaded the driver on another windows 2008 R2 and the result is same slowness. We uses Xerox Colorqube 9303 printers.
I have tried most options from microsoft which didnt help. I have installed a windows 2012 server to test if its specific to windows 2008, but the result remains same. Printing from a windows PC is perfectly fine; 32 bit PCs we have.
I have seen someone got a solution to this by disabling ip local-proxy-arp, this is not enabled nor available in my switch.
I have 6509 as core switch with IOS 12.2(33)SXH8. Does anybody come across such a scenario? Is there any special port configuration required for windows 2008 R2 to work normal?
A sample interface configuration is given below
GigabitEthernet1/10 is up, line protocol is up (connected)
  Hardware is C6k 1000Mb 802.3, address is c89c.1dd9.2619 (bia c89c.1dd9.2619)
  Description: ***Connect-to-Server-form***
  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full-duplex, 1000Mb/s, media type is 10/100/1000BaseT
  input flow-control is off, output flow-control is on
  Clock mode is auto
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output 00:00:13, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/2000/88/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 151000 bits/sec, 30 packets/sec
     10067885 packets input, 4366947776 bytes, 0 no buffer
     Received 36631 broadcasts (2569 multicasts)
     0 runts, 0 giants, 0 throttles
     11 input errors, 1 CRC, 0 frame, 77 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     251401032 packets output, 96130506019 bytes, 0 underruns
     0 output errors, 0 collisions, 5 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 PAUSE output
     0 output buffer failures, 0 output buffers swapped out
Any help would be really appreciated.
Thanking you in advance.
Prince Mathew

Answer 1

Hello
Printing from a windows PC is perfectly fine; 32 bit PCs we have.
- Printing directly from a computer which has the locally installed driver is printing fine.- it does seem to suggest the server or the network- however locally installed print drivers work fine so the communication to the printer from the client over the network seem to be okay.
However the centrally installed print drivers means the processing job is now  with the server which is between the printer and client
Whats the RTT from client and server and client to printer .etc?  - perform a extended ping to validate connectivity between all 3
Have you hardcoded the server port to the nic setting of the server - Are the speed/duplex settings manually applied to the servers  if so make sure they are also manually set on the switch ports realting to these servers - this is apllicable to the printers too.
Is the same driver used locally is also on the printer server correct?
Whats printing protocol ( RAW) and port being used on the printer server
Do you have print pooling setup on the server -(typo in last post)
Are these printer shared in A/D and deployed by GPO -are the correct permissions set on these shares
Check the printer permission on the spool folder also - users need at least read & execute privileges
Have you manually cleared the print spooler folder and restarted the spooler service on the server?
Are the print jobs being render to the clients or is the server taking the load of processing the print job?
Any printer queue priorites set?
res
Paul
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