Slow reboot after 10.2.1.2977 update to Z10

Hello,
The first reboot after updating to software release 10.2.1.2977 (OS 10.2.1.3247) is taking a very long time (just over 22 hours now). The boot screen showed 97% before I went to sleep last night, and has been at 98% since I woke up ~6hrs ago..
I'm a fairly new BB owner, and this is the first OS update I've done besides the one after I first got my z10 - but I'm assuming this isn't normal. Has this happened to anyone else? Does anyone have any idea what's going on, or have suggestions on what I should do?
Any help would be appreciated.
Thanks,
Pat

No, it most definitely does NOT take anyway near that long to reboot; you should expect to wait about one minute usually (except immediately after an OS reload in which case a few minutes is normal).
If it's not completely rebooted yet, remove the battery for a few seconds then put it back in. If it's completely rebooted, you can either leave it for now or you can reset your phone. To do this, press and hold the power button for about 15 seconds until BlackBerry appears on the screen. Don't release the power button until you see BlackBerry, ignoring anything that appears before that.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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