Slow Report Processing somtimes timout, but no cpu load

Question

Hi,
after searching different forums, the help and here I finally have to post our problem.
Running a report from our web application  is very slow (5 minutes), even the  the timeout  message
"Error  The request timed out because there has been no reply from the server for 600,000 milliseconds. " for some reports occur.
Monitoring the database server shows me a  hit at the cpu load,  while processing the sql, after this i see   some load at the server where BOE is installed, but only for a small amount of time (<1 minute).
After this  no load on any server can be seen, but the viewing page  in a browser is loading and loading and loading  till the timeout appears.
Running the same reports in The CR Designer works, it takes some time but it works
I'm bit unsure now where to look next, a network problem I would exclude, having a 1 Gigabit network here.
Any one here with hints  where to look next ?
Thanks in advance for your help
Regards
Thomas

Answer 1

Hi
You need to adjust the Windows Power Plane settings in order to improve the cooling system.
<Setting Method>
Changes in Operating System:
Control Panel --> Power Options --> Change plan settings --> Change advanced power settings --> TOSHIBA Power Saver Settings --> Cooling Method
Changes in Bios (Power Management):
Intel Turbo boost Technology
Changes in Operating System:
TOSHIBA HW Setup --> CPU Frequency mode
Try this settings:
Power plane (Toshiba power saver) Battery optimized
Intel Turbo Boost technology (BIOS) - Disable
CPU frequency Always low
From my experience this should reduce the noise.