Slow Response and Other Problems

In recent days I have been having several problems. Some times programs will not quit on force quit instead I get the spinning colored ball. If I try to reboot it may take a long time (10 minutes or more). Today the printer would say printing in progress but it would not print. Then I have noticed some of the icons in the dock appear as a blank square. After rebooting today, I was able to print.

Check out the full list of repairing, maintenance, backing up, diagnosing a system and disk drive. There are also those "10 Step" programs to keeping a mac healthy, and always, "how to safely update your system" to avoid problems.
It is almost always due to a pre-existing problem, unless there is some software that is now out of date that needs to be updated.
You'll want a backup drive and a 2nd emergency boot disk. At the worst, you may need to do a full reinstall. And might want to erase + zero-all the drive in the process.
At the least, run FSCK from Single User Mode on startup. If you have Applejack installed, use that. If you have not verified if the drive needs to be repaired (not permissions, though that too) do so (but never ever use an older version of Disk Utility from earlier than 10.4.3).

Similar Messages

Microsoft Excel slowing down and other problems when SAP BPC EPM Add-in is installed

Hello,
Our client is having some problems with Microsoft Excel (MS Office 2013) since the SAP BPC EPM Add-in was installed in their computers.
They are suffering from Microsoft Excel slowing down, even when not connected to SAP BPC (10.0 NW version).
For example, when opening two or more excel archives, not connected to SAP BPC, Microsoft Excel crashes and is restarted with errors.
Have you experienced something similar in other installations?
Thank you very much, and kind regards,

In relation to the previous post , we have to emphasize that we have installed in ours PC's:
MS Office 2010 14.0.7116.5000 32 bit,
EPM add-on version 10.0 SP20 (10.0.0.8993).
and our customer have installed in theirs PC's:
MS Office 2013 15.0.4675.1001 32-bit.
EPM add-on version 10.0 SP19 patch 1 .NET 3.5 compilation 936.
Thank you very much

Horizontal lines, slow boot and other problems...

Lately our iMac has developed a few issues. For starters there seems to be horizontal lines that appear randomly on the desktop, in programs like safari, firefox and just about any other programs. They seem to be completely random and actually seem to happen more under my user name than my wife's. I've also noticed that booting up takes a heck of alot more time than it used to. I can even boot up my aging PC faster than this. Also the overall performance seems sluggish. I've also noticed that the screen dims all the time. I could be watching a 3min movie on youtube and have the screen dim. We've never changed any settings and I can't see any reason behind this.
I've verified and repaired file permissions, but don't know where else to go from there. I'm much more used to fixing PC's than dealing with a Mac. Speaking of which....
Even though there are quite a few things I like about the iMac (we've had this one for about 2yrs now), I'm really beginning to doubt that they are worth the higher price tag. So far we've had both the mouse and keyboard just stop working (using a cheapo Logitech combo right now), can't stand that multiple users can't access the same pictures from iPhoto, and now these current problems. I guess my question is if this is normal for a Mac. I've always had problems with Windows, but they are easily fixed and never the hardware problems like I'm having with the Mac. We plan to get a notebook soon, but I'm wary of buying another mac.

Welcome to Apple Discussions!
For starters there seems to be horizontal lines that appear randomly on the desktop, in programs like safari, firefox and just about any other programs.
This is the sign of a lemon, so no, it is not normal of a Mac to do this. Run the hardware test that came with the Mac on its installer discs. If it detects nothing, point out the issue to an authorized service center.
The chances of it happening to a Mac are less, but by no means is it nil. That's what the warranty is for, if you keep good care of your machine.

IMac - Slow load and wifi problems

I have lion installed on my macbook pro and on my iMac. My macbook pro works GREAT...no problems. My iMac - I am ready to toss out a window. Here are the problems:
INCREDIBLY slow boot up time - 5-10 minutes from off - 5-8 minutes from sleep
The hard drive is constantly working. I can have nothing open and it sounds like the hard drive is constantly spinning
Half the time my wifi hardware is not found on boot up and I have to reboot with slow load times - sometimes taking 20 minutes before I can get logged in to a 'working' computer
A lot of my programs have become slow. Safari can be slow responsive but others that are not apple that have done 'lion updates'
I have my activity monitor running and nothing seems to be hogging resources. My iMac specs are:
2.8 intel core i5
12 gb ram
2 TB hard drive with about 1tb free
I ran the lion update that came out and it did not seem to do much for me.
Anyone have a solution? Anyone tried a clean format and did this work? Lion works great on my laptop and I just need it to work on my main computer as well.
Reba

i think part of the boot up time issue is the amount of windows you happen to have open when you put it to sleep
other is lion upgrade slows it down due to this auto save function
my wifi is also spotty and acts like it can't find itself at times
and this is a brand new imac

Mac suddenly very slow and other problems

Since a few days ago I've been experiencing the following problems:
+ VERY long startup time (more than four minutes vs. about a minute previously).
+ When starting an application, the system frequently hangs for a few seconds. (While it's hanging, sometimes the process is marked "doesn't react" in Activity Monitor).
+ Everything feels much slower and less responsive than it used to be and I'm frequently getting the spinning pinwheel.
+ Parallels doesn't start any more. After double-clicking the Parallels desktop icon, the icon jumps up and down in the dock for a little while and then just disappears.
The problem may or may not be related to the removal of my Bootcamp partition, which I did shortly before the problems started to occur. I don't remember if the problems started immediately after the removal of the Bootcamp partition but I think it's likely that there is a connection.
I did lots of things to find the cause and solve the problem, to no avail:
+ Made sure that after the Bootcamp removal the Mac HD is selected as the start volume.
+ Checked the HD using Disc Utility (no errors found)
+ Repaired permissions using Disc Utility
+ Created a new user account (problem persisted)
+ Cleared system caches
+ Ran various checks using Onyx (no problems found)
+ Deleted PRAM by starting up and pressing ALT-CMD-R-P
+ Checked for viruses (no viruses found)
+ Unplugged all USB devices
+ Reinstalled OS X ("archive and install")
None of this helped.
Observations:
+ I tried to start in safe mode but that made the startup procedure even slower, I was seeing the Apple logo and the grey spinning wheel for almost 10 minutes alone.
+ According to Activity Monitor there's always lots of free memory and CPU power.
I'm really clueless as to what else I could do other than wiping the HD and reinstalling everything from scratch or sending the machine back to Apple. Any ideas would be *very much appreciated*!

Hard to believe, the problem is back!
Everything worked just fine last night. This morning I turn the iMac on and the problems are back: Extremely long time to startup, application hangs, everything super slow.
Any ideas?
I restarted in verbose mode and took some pictures, in case that helps...
http://gallery.me.com/cjanz#100008

Ios 5.0.1 crashing, slow and other problems

I am using an iPhone 4 running 5.0.1 and Im just fed up with it, as much as I loved the iPhone in the past Im afraid I have fallen out of love and I'm conteplating a breakup.
Problems I have had with the version 5.*.* update:
* Safari and the built in youtube app crash at least twice daily and other apps, most notably accuweather and Facebook also crash on a daily basis
* Pages/windows don't load properly, an example of this is the texting app, I open the app and select a converstation, the "messages" button, name and "edit" buttons apear at the top but the area that would disply the text conversation never changes to show the accutual text messages and only pressing the home button and reentering the messages app will fix this.
* I have had text messages compleatly disapear if I recive one while acitivly using the phone, mostly by pressing the home button or preforming other input at the same exact time I recive a text message. I get the popup notification dispalying the text of the message in the notifaction but when I go to reply to the message It is gone, like it never existed.
* Simply navagating the phone such as menus, back buttons, or loading apps is slow. I can out type the keyboard and in general the phone is becoming more and more usless. As an example, wakeing the phone with the home button takes upto a full two seconds for the unlock screen to open, then another full second for the phone to "think" before it unlocks. This is increadibly slow compaired to the previous versions, and much slower than my old iPhone 1 and my non-updated iPhone 3Gs
* I use to have a problem where the purple arrow indicated the phone was using location services about 50% of the time and it was the setting time zone feature. I disabled location services for this feature and it fixed the problem. I did not notice an abnormal battery drain with this problem.
* The keyboard will not hide and/or display at approprate times requireing me to restart the app.
* Notication sounds, mostly incoming SMS sounds dont play at approprate times or play twice a few seconds apart for the same incoming message
* Autocorrect is too easily learning misspelled words leading me to reset the keyboard dictionary too frequently
* Incoming email and SMS messages cause the phone to loudly vibrate while talking on the phone, this is a new problem with ios5. I use to be proud of the iphone for not doing this becasue I talk to people with androids and found the vibration noise very annoying while on the receving end.
My phone is rather clean and I have very few third party apps installed. I use the facebook app, a weather app, and only a few other apps. My storage memory is about half full and thats almost entirly music.
I regualry power cycle and restart my phone, I would say at least once a day.
I have tried to fix the phone by disableing and enableing anything I can find from notifications, location services and icloud and nothing has helped.
I have also tried rebilding the phone, both from a backup, and restored as new. I have taken the phone to an apple store and had them restore it as well, they claim to be able to restore "deeper" than what I can do at home, I assume this is similar to flashing the firmware and not just the software. Doing any kind of restore does seem to help with the speed problem for about 2 days as it slowly gets worse and returns to its ever slow and defective operation.
I have not noticed any problems with my ipad v1 running ios 5.0.1
Two of my freinds complain about a similar experience with ios 5 on the iphone
Does anyone have similar problems or an idea for a fix?
Message was edited by: AtomicFlx
Message was edited by: AtomicFlx

Here's and update on my problems and here are are some screen shots of the types of problems I've been having since the v5.0.1 update. Keep in mind these are native apps and I have tried the rebuild phone crap many times, nothing helps.
This is screen shot of a what happened when I tried to use my camera one day, both the front and back cameras were all black. I had to power cycle the phone to get rid of this problem. The cameras appeared to be working correctly, I could focus and zoom but it was all black.
Here is an image of what happened when I searched for something in a map. This is after I picked the choice I wanted, the keyboard disappeared but the list didn't. I had to force close the app and restart it for this problem to go away. Who knew five bars on ATT was possible.
And finally this is the messaging app, although you would not know it. I had to return to home screen (after a long pause for it to process the button push) and return to the messaging app. This happens all the time with the messaging app and the notifications sounds drive me crazy. If i'm using the phone, say browsing the web and I get an incoming message its almost 100% of the time the messaging app will screw up. The sound will play at the wrong time or not at all, message will show up in notifications and diasapear in message app or Ill have a problem like this:

After upgrading to Lion 10.7.1 - iPhoto and other programs slow to open and other problems

Am I alone - having lots of problems with 10.7.1. iPhoto is slow and when I export photos it exists iphoto then I restart and sometimes it will works. Safari is slower also. Sometimes it justs hangs and I have to force quit. iTunes is also slower to open. Almost everytime it goes to a checking library for a long time.
Should I go back to previous version? Will I lose my purchase. I do not have disks for the upgrade. I do not want to go back - I have a lot of data and always fear of losing it.
Think Apple knows about the problems or am I the only one and have some other problem?

olegz,
First, thanks for the clear graphics.
Authorization seems to be the hangup here. But instead of dealing with the complications of conflicts in authorization, which might take several weeks to months to iron out - site by site - I urge you to follow a different path.
It looks like you're using Chrome. For this site alone, use either Safari or Firefox, both of which are more likely to have plugins to deal with authorizing your site. Safari is already on your computer, but v.3 of Firefox is stable, too. Frankly, I can't tell you what specifically might be the problem here; but switching browsers will solve the immediate problem.
Sound good? Not so good? Post in this thread so that I or others can solve your problem once and for all!

CR Developer 2008 extremely slow to open... and other problems

Hi all,
I'm having problems with Crystal Reports 2008
When I click on the icon, the CR window opens straight away, but it takes a full 8 minutes before the Start Page loads. During this time, I can't click on anything (theres just an hour glass).
I've tried uninstalling and reinstalling (twice) and I'm still having the problem.
Also, once it eventually loads, I can't get to the Page Setup options. It just comes up with an "Out of Memory" error. I've tried removing all the printers as suggested elsewhere on these forums and reinstalled (as mentioned before) but the problem remains..
Any help would be greatly appreciated.
Kyle.

Disabling the 'Check for Updates' option has solved the issue of CR taking a long time to load but the Page Setup 'Out of Memory' error remains.
I'm not sure I 100% understand what you're suggesting Graham.
I have 6 printers installed, all work fine with other software. I have tried removing and reinstalling them but the problem remains.
I've even removed all the printers, reinstalled CR with no printers installed (so it just has 'Fax Printer' and 'Microsoft Office Document Image Writer' in the Printers and Faxes window) and the problem still occurs.
Any other suggestions?

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

No Battery Charge and Other Problems After OS3 Install - Solution?

This relates ONLY to iPhone Users using the "PUSH" Function for Email or Other Apps!
PROBLEM: It seems as though Apple is at least aware of the problem(s), i.e. once Exchange Email or another App using PUSH is configured, there is an OS3 bug that seems to be hardware independent (impacting ALL 1G, 2G and GS iPhones, but not consistently).
SYMPTOMS: Include some or all of the following . . . rapid discharge (less than two hours from a fully charged phone, failure to charge (by AC adapter or USB to computer), failure to charge completely, perpetual dead battery icon, inability to boot, inability to automatically sleep, quite warm on upper back side, slow email, indication of a full or partially full charge dropping to no charge or dead when removed from charging source.
CAUSE: OS3 Bug prevents consistent charging, draining the battery even when plugged in to a computer via the USB or into an A/C adapter (although I've been able to intermittently charge on an A/C adapter). In push mode, the Exchange email client on the iPhone continually queries the Exchange Server, cycling the iPhone CPU and continually draining the battery at a high rate (can
WHAT I'VE BEEN TOLD BY APPLE:
1) Defective Hardware (though I'm on my third 3G in a week, so I don't think hardware is the problem . . . Apple will consider replacement with a new 3G if my third 3G has the same problem)
2) Corrupted App in iTunes - so I manually reloaded each app directly over wi-fi, one app at a time, this worked until I configured Exchange Email, at which time symptoms immediately appeared . . . so corrupted app unlikely.
3) Initial data transfer after email configuration . . . but symptoms continued long after this.
4) Wi-Fi - but turning wi-fi on or off had little effect, beyond normal.
5) Restore to New Phone - this works fine UNTIL Exchange Email is configured and activated. Thus, the time consuming practice of reload all apps, photos, music, etc. will be for naught, once exchange email is turned on with "push"
SOLUTION: Turning off "push" on your exchange email account
1) Go to Settings - Mail, Contacts, Calendars - Fetch New Data
2) Set Fetch Setting to 15 minutes to approximate the much more frequent "push" uploads and downloads. NOTE: Turning off \"push\" at this level will NOT turn off push on your exchange email account and the problem will not be resolved
3) Scroll down and select - Advanced -
4) Identify and select your Exchange Server account
5) Select - Fetch -
6) Leave settings
Phone should cool down in a few minutes and work normally. The problem can be replicated and resolved repeatedly merely by toggling "push" on and off in your exchange email configuration.
I was told that this is likely to be the "fix" until a patch is issued. No time frame was given for an actual fix that allows Exchange users to use push technology. Disappointing, since broader use of "push" technology beyond exchange was one of the big benefits of OS 3.0.
NOTE: THIS PROBLEM DOES NOT OCCUR ON ALL iPHONES WITH OS3 USING THE EXCHANGE CLIENT. I have second 3G phone, identically configured (including push to exchange email) that has no symptoms at all. Go figure.

Since two days ago, my battery indicator has been indicating 100% until the phone dies, which seems to be one of the symptoms you're describing.
However, I don't use Push emails; my email client is configured to poll an imap server and has been that way since I got my phone over 6 months ago. To be on the safe side, I turned off Push anyway, but I'm still having the problem. Definitely 3.0 related as I've never had this problem before.
Perhaps it's linked to an app? Personally I don't have a whole lot of them installed: Aurora Feint, fstream, twitterific, flixster, wikipanion, google earth, urbanspoon, STM Mobile, iDicto, Air Sharing, Facebook and Apple Remote. I've removed a few and will see how it goes.

HT4623 Sound and other problems with Ipad 3 after ios 6.1.3 update

I purchased Ipad 3 last year and got problem of losing sound when I restored the Ipad throgh itunes. The sound came back automatically after I charged the device to 100%. Recently I got the same problem when the operating system was Ios 6.1.2 and then i got updated it to ios 6.1.3. The problem has not been solved while has been added up. Now the Ipad operation is slow, its either freezes and crashes frequently. Once it gets in sleep mode then it does not come back untill i press power button and home button togehter for sometime. I have checked all settings like mute and have restored the ios multiple times on two separate PCs but the problem is still there. Please help me what i need to do next.

Try a reboot of your ipad. Hold the Sleep/Wake button and Home button simulataneously. Keep holding, ignoring the red slider, until the Apple logo appears. Release the buttons and let the ipad restart. A reboot often fixes numerous problems.
Also are you aware that by suncing with a different computer it is likely the personal stuff you had on your ipad from your imac will be removed?
The ipad is designed to sync with only one device.

Brutalizing my Hard Drive... and other problems

I just got an iBook G4 a month ago, and I am first trying to edit a movie now. I can't buy Final Cut pro, and I don't feel like I should have to based on the kind of movies I would like to make. But I have the following problems:
1) I would like to be able to import video at a lower resolution or something that would make my project take up less space... my internal HD is only 40GB and my external is 80, and small amounts of video take up huge amounts of space. And as someone noted, trashing these clips seems to do nothing. Which is very frustrating. I do not see the reason for "non-destructive" editing.
2) I don't know how to make the project originate on an External HD. Is this because it is USB? On my old (windows) computer I could use USB to import from the camera at a lower resolution, and now with only the firewire option and apparently no way to downgrade how much space the file takes up, putting it on the external drive would be a great help.
3) I have used final cut, and it actually seemed easier to do things such as trim the length of a clip at either end, slow it down, speed it up, reverse it, and more. I do not see any intuitive options to do these things (other than awkwardly clicking on the ends of the clip in the timeline to shorten it... but why can't I work with the clip alone?) , and I feel stupid. But the help option has nothing on it either. iMovie must have these capabilities, yes?
I am sorry for the long post, but I am frustrated. I find this to be the opposite of GarageBand, which was so intuitive I could mave music even though I had no goal in mind. I know exactly how I would like my simple movie to go, and I feel that the software is standing in the way. Would iMovie 4 be better? How do I downgrade?
Thanks.

David B.
I'm presently working on a wedding video, to go onto a DVD ..a bit more than 20 mins! ..And also on a video of some people doing Qi Gong (Chi Gung ..however you pronounce it ..you know: slow-moving oriental exercises) and both of those DVDs will need Chapters ..guests arriving; wedding ceremony; reception; speeches; dancing; people falling over and being ill ..we-e-ell; you know.. and the other has Chapters for each of the different exercises (..twisting left and hurting your back, touching your toes and getting cramps, swinging arms above head and smashing the lampshade, etc).
So I often make movies ..and DVDs.. which are longer than 20 mins ..though the last one was only 9mins or so, but that was a copy of some old VHS tape from 20 years ago for a cousin who's getting married next(?) week.
Chapters let you jump (..forward or back..) to a particular element of the video/DVD which you want to play again, without having to negotiate menus.
And other videos - of the eclipse, etc - often last 35 mins or more.
Over the years I recorded (..or shot on 8mm!..) a bit of what was happening with friends in Cornwall almost every time I visited them. This now amounts to 3hrs worth or so. Put onto a DVD - or two! - they can jump between chapters to see their daughter the day she was born; then the same girl aged three; then the same girl getting married, etc!
So I make long-ish video with iMovie, add Chapters for ease of navigation, then burn onto long-ish DVDs.

Slow fonts and others

This is perhaps more an observation than a question, but comments are welcome.
I had performance problems with TextEdit , where I could not highlight text very quickly. Holding down shift and doing arrow-up, it took close to a second for each line.
Suddenly everything went much quicker with new text, but the old text was still slow.
It seemed to depend on fonts: Helvetica - slow. Times - fast. Helvetica Neue - fast. Hiragino Kaku Gothic - slow. STHeiti - fast....
I quit TextEdit and went back in, and the problems were gone.
The only thing I can think of that may have caused the problem is that I had played with the typography panel, switching on and off things quickly scrolling between fonts with the arrow keys.
Has anyone else had a similar problem and perhaps a more elegant solution than to restart the application?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Audio (and other) problems noted with Keynote version 4.0.1

Since installing Keynote 4 and the 4.0.1 update, I have noted the following situations and/or problems:
1) When doing a "save-as" the filename is appended with the suffix ".key" but when I subsequently "save" this file, the suffix disappears. The file seems to open and operate OK nonetheless, but this puzzles and somewhat concerns me that someday Keynote may not recognize the file. This happens whenever I "save" a slideshow after I have made any changes to it.
2) When playing back a "soundtrack," the audio "glitches" frequently at slide transitions: this occurs repeatedly on my G5 desktop system but not on my MacBook Pro-17. The "glitches" always seem to occur at the same places in the track - which, of course, is also at the same slide transitions. (This problem has spawned several similar questions and threads in this forum.)
3) Related to #2 above, the "glitches" also interrupt or corrupt the "recording" of that soundtrack, so that the synchronization is off when the slideshow is played back.
4) If I want to have an audio track play under a series of slides, the only way I have found to accomplish this is to create a separate slideshow with the audio track running as a "soundtrack" and "record" the Builds and Transitions in sync with the audio. If I want to incorporate several of these shows together, I can create a "master" slideshow and Hyperlink each segment to the next. HOWEVER...
5) When I "record" a "soundtrack" and "synchronize" the Builds and Transitions within the slideshow, everything plays back properly in sync ONLY when the slideshow is played as a stand-alone presentation (i.e. a cold start from the desktop). If I initiate playback of the slideshow via a Hyperlink from another presentation, the soundtrack plays but NONE of the synchronization works at all.
6) The only way I have found to have an audio track "fade-in" or "fade-out" is to use off-line editing software to record these fades prior to importing the tracks into Keynote. The "Start Audio" Build function is simply a hard "cut" in, and the end of the track is a hard "cut" out.
These problems are consistent and repeatable facts. Whether they are "bugs" in the software or "design shortcomings" is uncertain. Nonethtless ...
At the risk of offending the moderators of this forum, I feel compelled to comment that these problems render the audio operations of Keynote less than satisfactory and should be addressed as soon as possible with another update to this visually stunning but audio-challenged application.

Well Ron S, I re-confirmed why I prefer not to look to tech support for support.
It seems to me that support's main function is to deflect any critical comments and push the blame back to the user.
Frankly, I have better things to do with my time and money than try to help a multi-billion dollar enterprise learn about itself.
So, for the benefit of you and the nearly 400 who have followed this thread, I offer you my latest and probably last attempt to have Apple acknowledge in some small way that "Houston, we have a problem".
I expect this reply will result in this thread being yanked as well, since I'm expressing negative thoughts about Apple's product and wishing they would do better, which is a non-technical gasp of utter frustration and disappointment. Note that "product" is singular, defining Keynote. My other Apple products serve me loyally and superbly, which is why my huge disappointment with Keynote.
So here is my correspondence with Tech Support. I've removed names except mine.
I think it speaks for itself. They have notes from my conversations with them that I have current Apple computers, including a MacBookPro, not an old PowerBook, nevertheless, they have told me that the problem is mine because the fabulous hyper-performing Keynote software is choking my poor old machine (paraphrased muchly).:
Hi (support),
That's disappointing news, especially since this test was done on 3 machines: an old G4 400, a 2.0G Dual G5 and an Intel core duo MacBookPro which yielded identical results.
It is not a hardware issue.
I do not accept a brush-off that it is my hardware that is causing Keynote to be problematic.
I will assume that Apple is not interested in addressing these issues in public and that Keynote is substandard software that is in need of re-authoring.
Sorry to be so blunt, but Apple has set this tone with Keynote, and used its considerable reputation as a leading a/v technology innovator to imply that Keynote will deliver the excellence we Mac users have come to expect.
I have been a loyal mac user since the SE series and have enjoyed success with the machines and software offered by Apple, and depend on them for my livelihood. I'm currently using FC Studio6 and know that Apple is capable of maintaining its high standards.
However, Keynote fails to do that, instead behaving like a product that was invented in a teenager's basement and is in beta. I realize that it's not designed as a FCP level product, but it fails at the basic tasks that you advertise it will complete.
A version 4 product should work as advertised. Keynote certainly does not.
I'm deeply saddened that Apple seems to have become an iPod entertainment company, interested mainly in profits from entertainment rather than serious useful technology.
On 2007-Oct-19, at 10:14 AM, (tech support) wrote:
Hello Sir,
Unfortunately, this does look like it's mostly a case of some of the new Keynote features slowing down the performance on the PowerBook.
At this point, there isn't much else we can do in the way of troubleshooting.
If you are not satisfied with the performance on the PowerBook, using the previous version of Keynote is probably his best option at this point.
We will continue to research this issue, but at this point it's unlikely I'll be able to find additional suggestions for improving performance, as it looks like it is is reproducible and limited to older models.
On Oct 16, 2007, at 11:27 PM, Ron Tucker wrote:
Hi (support),
Thanks for your recent followup calls. I'm directing a video shoot so am a bit preoccupied.
Here are the tests I mentioned.
These are as simple as it gets, and I think highlights the synchronization problem with Keynote.
Test 1 is straightforward, and demonstrates that a single unedited recorded audio track will maintain mouse click synchronization.
Test 2 is the same file, but with audio modifications applied to each slide in succession.
This demonstrates a dramatic synchronization slippage.
The visuals occur before the click (and audio) markers. Keynote seems to be create delay in audio at each "record and replace" point. This accumulates as the audio is revised in successive slides.
These tests demonstrate that there is a fundamental flaw in how Keynote handles audio in its most basic application.
This does not address the slim toolset available, such as lack of insert capability and other basic audio tools, which is a separate design issue, and I suppose subject to "request for enhancement" feedback.
I've reluctantly abandoned Keynote for my project work at present until these basic issues are addressed and it can be demonstrated that Keynote can successfully execute its feature set.
<TuckerKeynoteTest.zip>
Message was edited by: Ron Tucker1

Why are some websites very slow loading and others not

Some websites are very slow to load and others not. Doesn't seem to be any logic as to. The affected URL below is one that is very slow. I can understand if it is not an Aussie website. Having said that New York Stock Exchange website "http://www.nyse.com/about/listed/lcddata.html?ticker=DJI" loads quicker than the subject URL

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Slow Response and Other Problems

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