Slow Running Macbook Pro Help needed please

Macbook is running increasingly slow.
Any help would be much appreciated.
Please see report below.
Thanks in advance.
EtreCheck version: 2.1.8 (121)
Report generated 17 March 2015 11:48:14 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (17-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,1
    1 2.53 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 709
Video Information: ℹ️
    Intel HD Graphics - VRAM: 288 MB
    NVIDIA GeForce GT 330M - VRAM: 512 MB
        Color LCD 1920 x 1200
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 9 days 0:51:29
Disk Information: ℹ️
    Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (310.72 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    HL-DT-ST DVDRW GS23N
USB Information: ℹ️
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    HP Deskjet F2400 series
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Gatekeeper: ℹ️
    Mac App Store and identified developers
Startup Items: ℹ️
    MobileBrServ: Path: /Library/StartupItems/MobileBrServ
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.warmd_agent.plist
    5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    7 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.divx.dms.agent.plist [Click for support]
    [loaded]    com.divx.update.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Google Drive    Application (/Applications/Google Drive.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
    SiteAdvisor
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 498.88 GB Disk used: 188.16 GB
    Destinations:
        Seagate Expansion Drive [Local]
        Total size: 999.86 GB
        Total number of backups: 1
        Oldest backup: 2014-01-13 12:11:19 +0000
        Last backup: 2014-01-13 12:11:19 +0000
        Size of backup disk: Adequate
            Backup size 999.86 GB > (Disk used 188.16 GB X 3)
Top Processes by CPU: ℹ️
        17%    softwareupdated
        17%    sandboxd
        15%    WindowServer
         9%    Calendar
         2%    Microsoft Outlook
Top Processes by Memory: ℹ️
    125 MB    Google Chrome
    125 MB    WindowServer
    112 MB    Microsoft Outlook
    100 MB    softwareupdated
    56 MB    Microsoft Word
Virtual Memory Information: ℹ️
    48 MB    Free RAM
    910 MB    Active RAM
    885 MB    Inactive RAM
    991 MB    Wired RAM
    89.21 GB    Page-ins
    2.18 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 15, 2015, 10:56:06 AM    /Library/Logs/DiagnosticReports/Microsoft Outlook_2015-03-15-105606_[redacted].cpu_resource.diag [Click for details]
    Mar 15, 2015, 10:49:14 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-03-15-104914_[redacted].cp u_resource.diag [Click for details]

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

AirPort Disk works on Vista but is ULTRA SLOW on MacBook Pro...please help.

This is nuts, huh? Please help.
I can copy files using Window's Vista at about 7MBps so it takes around 2min 40secs to copy a previously bought 1.3GB iTunes TV show from the AirPort Disk (connected via USB 2.0)to my Vista machine. I understand this is a reasonable speed, if you think it should go faster let me know. When I try to play it with iTunes directly from the Airport Disk(by control clicking it and telling it to play with iTunes, not sure this is the best way, advice appreciated) it plays okay but I get a fair amount of stutters where it will skip a 1-4 seconds. Any way to fix this? Or should I just download it to my computer and play it from there. I was trying to save space and confusion on my computers and just play via the Airport Extreme Disk.
NOW THE WEIRD STUFF! It takes 4 hours to download the same TV file mentioned above from the Airport Disk to my MacBook Pro! And to stream the movie from the Airport Disk is impossible. Can anyone offer suggestions? I searched online and could not find any help.
Additional Info that might be helpful:
-AirPort Extreme 340ll/a, Version 7.5(I assume that's the firmware version).
-I erased with 0s and formatted an external 7200RPM 8MB Western Digital drive to "Mac OS Extended Journaled" via my MacBook Pro's USB port, using Disk Utility.
-My wi-fi connections seems fine: for web surfing it is fast with my Macbook and Windows computers, so that's not a problem. FYI, I did some internet download speed tests and got like 15,000-20,000kbps, which is pretty good, right?
-I hooked the drive up directly to my MacBook Pro's USB 2.0 port and copied the same HD TV show file to the computer, and Apple's "Activity Monitor" utility showed it is reading and writing at 30MBps which I understand is quite good. So it does not appear to be a hard drive problem either.
Any help would be appreciated. Thanks!

Cause of problem:
I found out that the problem was that in the "Airport Utility" under "Internet Connection" tab, the "Connection Sharing" had been set to "Off(Bridge Mode)". This stopped my MacBook Pro from accessing the AirPort Disk(an external hard drive connected to the AirPort Extreme Base Station). I still find it weird that My HP computer could access the AirPort Disk just fine and my MacBook Pro was so ultra slow(i.e. 4 hours to copy a 1.3GB file!) accessing files on the hard drive.
So, how did the default setting get changed to cause the problem to being with? I got some error pop-up box that said there were 2 NAT tables causing a conflict of some sort, so I followed it's instructions which put it in bridge mode which caused the problems. The reset of the wireless router put the "Connection Sharing" back into "Share a Public IP address" mode which is the default.
So anyway, this appears to be the end of this story, and I hope this post saves some people out there from some headaches and lost time!
Peace!

I need macbook pro help screen Please :)

My macbook pro 13 inch has a messed up screen. The screen is bent so I have to hold the screen in order for the colors not to bleed. And, currently 2 inches of the right side is just black and the whole visivle screen is pushed over so I can't even see the apple sign to shut it down. It's awful and the guys at the genius bar just "bent it back" when in actuality they did nothing. I have to use it all day tomorrow and I can't hold it like that all day. It's so dumb for a 1000+ machine.Please help

If you're saying the Apple expert "bent it back," it seems that there was some damage of some sort beforehand. It's hard to tell from your description.
If it wasn't damaged, but rather the problem happened as a result of failed workmanshop or failed parts, you have every reason to visit the Apple Store again and demand a resolution of the problem. This is especially important if you're still under warranty; get it fixed now.
If the MBP was damaged beforehand, or it's out of warranty, your options are limited. Repair, either from the Apple Store or a third-party, is your only option.
Post here with your results!

Slow running MacBook Pro Early 2011

Am I right in thinking the only way to sort this out from the report below is to get a new hard disk? How do I go about getting Yosemite copied over onto a new drive? Does anyone have any recommendations for reasonably priced SSD's that would work in my machine? Or would it not be worth getting an SSD? Thanks in advance for any help/answers!
Problem description:
Slow running mac
EtreCheck version: 2.1.8 (121)
Report generated 9 April 2015 20:45:18 BST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 536
Video Information: ℹ️
    Intel HD Graphics 3000
        Color LCD 1440 x 900
    AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 0:6:5
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
    S.M.A.R.T. Status: Failing
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (434.46 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.akamai.single-user-client.plist [Click for support] [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
    [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    [running]    homebrew.mxcl.mysql.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    QuickTime Plugin: Version: 7.7.3
Safari Extensions: ℹ️
    Open in Internet Explorer
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         6%    WindowServer
         1%    launchd
         0%    fontd
         0%    AppleSpell
         0%    2BUA8C4S2C.com.agilebits.onepassword4-helper
Top Processes by Memory: ℹ️
    464 MB    mysqld
    77 MB    ocspd
    73 MB    Dropbox
    60 MB    WindowServer
    43 MB    softwareupdated
Virtual Memory Information: ℹ️
    1.11 GB    Free RAM
    1.62 GB    Active RAM
    537 MB    Inactive RAM
    1.02 GB    Wired RAM
    963 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Apr 9, 2015, 08:38:11 PM    Self test - passed

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Slow-running macbook pro. Battery drains easily.

Macbook Pro is recently running quite slow, and battery is drained quickly. The computer also tends to heat up quite easily.

Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

Slow running MacBook Pro

I have a mid-2009 MacBook Pro 2.26 GHz w/4GB 1067 MHz DDR3 running OS 10.6.8. It is the slowest laptop I have ever owned and now takes forever to open simple spreadsheet files, etc... I have pretty much hated this since I purchased it new, but am married [for better or worse] to the Mac platform now. Any remedy/recommendations?

EtreCheck version: 2.1.5 (108)
Report generated December 22, 2014 10:42:37 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 2:15:12
Disk Information: ℹ️
WDC WD5000BEKT-00KA9T0 disk0 : (465.76 GB)
- (disk0s1) <not mounted> : 210 MB
Mac500 (disk0s2) / : 499.76 GB (37.20 GB free)
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.1) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.1) [Support]
/Library/Parallels/Parallels Service.app
[loaded] com.parallels.kext.prl_hid_hook (6.0 11994.637263) [Support]
[loaded] com.parallels.kext.prl_hypervisor (6.0 11994.637263) [Support]
[loaded] com.parallels.kext.prl_netbridge (6.0 11994.637263) [Support]
[loaded] com.parallels.kext.prl_usb_connect (6.0 11994.637263) [Support]
[loaded] com.parallels.kext.prl_vnic (6.0 11994.637263) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
[not loaded] com.avid.usb.mbox.driver (1.0.18) [Support]
[loaded] com.digidesign.iokit.DigiDal (10.3.4f181 - SDK 10.6) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.38) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.38) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Support]
Startup Items: ℹ️
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.avid.mbox.helper.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[invalid?] com.parallels.desktop.launch.plist [Support]
[running] com.parallels.vm.prl_pcproxy.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
[running] jp.co.canon.CUPSCMFP.BG.plist [Support]
[running] jp.co.canon.UFR2.BG.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.memeo.WDMemeod.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.paceap.eden.licensed.plist [Support]
[running] com.parallels.desktop.launchdaemon.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[running] com.wdc.drivemanagerservice.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.amazon.cloud-player.plist [Support]
[running] com.amazon.music.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
AirServer ApplicationHidden (/Applications/AirServer.app)
Dashlane Application (/Applications/Dashlane.app)
Firefox Application (/Applications/Firefox.app)
WDDriveManagerStatusMenu Application (/Library/Application Support/WesternDigital/WDDriveManager/WDDriveManagerStatusMenu.app)
WDMemeoAgent Application (/Library/Application Support/Memeo/WD Anywhere Backup/Agents/WDMemeoAgent.app)
HPShortcutManagerStartup Application (/Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HPShortcutManagerStartup.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
iLokClientHelper: Version: 3.6 - SDK 10.5 [Support]
Unity Web Player: Version: UnityPlayer version 3.5.0f6 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 9.5.5 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 [Support]
Safari Extensions: ℹ️
Dashlane [Installed]
Audio Plug-ins: ℹ️
JackRouter: Version: JackRouter [Support]
Avid CoreAudio: Version: 10.3.4.181 - SDK 10.6 [Support]
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
HP Scanjet [Support]
MacFUSE [Support]
Mbox [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
      99% HPShortcutManager
      2% WindowServer
      1% WebProcess
      0% fontd
      0% WebKitPluginHost
Top Processes by Memory: ℹ️
503 MB WebProcess
228 MB Safari
163 MB WebKitPluginHost
107 MB Mail
94 MB mds
Virtual Memory Information: ℹ️
1.34 GB Free RAM
1.84 GB Active RAM
405 MB Inactive RAM
445 MB Wired RAM
370 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 22, 2014, 03:18:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/WebKitPluginHost_2014-12-22-15 1806_[redacted].crash
Dec 22, 2014, 09:32:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/WebKitPluginHost_2014-12-22-09 3221_[redacted].crash
Dec 22, 2014, 08:28:02 PM Self test - passed

MacBook Pro help. Please and Thank You!

Every time I open System Preferences on my MacBook and try to change the desktop and screen saver it always freezes up and won't let me click on anything, so i end up force quitting it. Can you help me please? Thank you

Care to share which OS you are using?

Sync iphone 4s with new macbook pro help needed

I have a new iPhone 4s and a new MacBook Pro.
I have synced the iPhone 4s with my old MacBook.
It won't now sync all of that data with my new MacBook Pro.
I do not want to transfer all data from my old computer to my new computer.
How can I move just iPhone 4s data?
I have tried iExplorer to try and get the data directly from the phone,
but I am not tech savvy to put the info. in the right folders of itunes, etc.
Any step by step help would be greatly appreciated! Thanks in advance!!
Kell

Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

What shall I do with a very slow running macbook pro with OS X Mavericks

Please help me. my macbok pro is running too slow specially when booting up. It's with OS X Mavericks. How can I restore it with the previous OS? i just upgraded it with Mavericks.

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, use that.
Below are instructions to enter UNIX shell commands. They do nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(grep [^[:blank:]] "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; { system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; s=( $(sar -u 1 10 | sed '$!d') ); [[ ${s[4]} -lt 90 ]] && o=$( printf 'User %s%%\t\tSystem %s%%' ${s[1]} ${s[3]} ) || o=; PR "Total CPU usage"; [[ "$o" ]] && o=$(ps acrx -o comm=Process,ruid=User,%cpu | sed 's/ */:/g' | head -6 | awk -F: '{ printf "%-10s\t%s\t%s\n", $1, $2, $3 }'); PR "CPU usage by process"; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will beautomatically copied to the Clipboard. All you have to do is paste into a reply to this message by pressing command-Vagain. Please don't copy anything from the Terminal window. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You can then quit Terminal. Please note:
☞ Steps 1 and 2 are all copy-and-paste — type only your login password when prompted.
☞ When you type your password, you won't see what you're typing.
☞ If you don’t have a password, set one before taking Step 2. If that’s not possible, skip the step.
☞ Step 2 might not produce any output, in which case the Clipboard will be empty. Step 1 will always produce something.
☞ The commands don't change anything, and merely running them will do neither good nor harm.
☞ Remember to post the output. It's already in the Clipboard. You don't have to copy it. Just paste into a reply
☞ If any personal information, such as your name or email address, appears in the output of either command, anonymize it before posting. Usually that won't be necessary.
☞ Don't post the contents of the Terminal window.
☞ Don't paste the output of Step 1 into the Terminal window. Paste it into a reply.

Quciktime pro help needed please help help help help please

We are trying to view our video rushes from a Lacie harddrive hooked up to our Mac laptop. These are supposed to be run through quicktime, which we have installed on the laptop as well as having just bought quicktime pro. However, we keep getting a message that the quicktime we are using has missing components and we need to upgrade, which we have done. But we still are only to get sound on the rushes and not the video images.
We are desperate to see these rushes before our editor gets them and starts to edit. Which means we need to see them now. If anyone is up now and can help and call us to give us advice, we would be most grateful. We will of course call you straight back or if you prefer we can chat on MSN my user name is [email protected]

Hi Mary,
Following our tel. chat I asked the question and, as I suspected, it is a codec issue. In addition it is also a processor speed issue. Below is a reply from Dave Sawyer. a fellow L4, regarding this issue:
I agree also that a single-processor G4 system almost certainly isn't going to handle uncompressed HD content. That's what the Pixlet codec is for; so film producers can view HD content on systems less than DP/Quad G5s. I think they're going to either have to work with more powerful systems (and make sure that they're running FCP5 on them) or get the cameraman to send them the content encoded in Pixlet.
I realise that this may be too late as far as yourselves viewing these video rushes before they go to the editor but hopefully the above info will assist you in the future.
RD

Problems with my MAC PRO, Help needed please!

Im a photographer using a MAC PRO 2x2 GHz DUAL-CORE INTEL Xeon, MEMORY 1GB 667 mhZ with a Samsung SyncMaster 215tw.
My problem is, on several of my images that I open on either Photoshop cs2 or even Preview I noticed that my blacks look overly pix elated or solarize simple looks like a broken image. I had the image sent to my roommate's Imac and saw the same image there and it looked perfect but not on my Mac Pro. I wondering what's causing this problem. thank you very much.

Hi again,
Just wondering: by any chance do you have a website where you could upload (at least) one of those photos so I (and we) could get a look at it ourselves?
I use Photobucket.com, I created an separate album there I call "Illustrated Explanations" where others can see (and even copy) examples of photos I want to share or get feedback on.
I like your choice of color profiles for the SynchMaster (Adobe RGB 1998), but are those photos also given the same color profile? If not - there may be a "conflict" between the different profiles which could explain your problem. But there's more to it than that -
Yes, you should have clicked the "Calibrate" button and gone through the calibration steps presented to you. Right now, on the Displays - Color panel, I have three calibration settings for the SynchMaster. First is the original, 2nd one is my first try at re-calibrating and the third is my final * I hope!* calibration. You have to enter a name for each calibration profile you create, mine are: "SyncMaster," "SynchMaster1" and "SynchMaster2." The last is the one the monitor is set to.
As you see, you can do this several times if needed. But if the problem is not eliminated by this procedure, then I would (very much!) think you have a bad monitor and should have it serviced or replaced.

Just bought a new macbook pro. i need to transfer information from my old mac. help please?

just bought a new macbook pro. i need to transfer information from my old mac. help please?

Hi,
See Here
Transfer from Old to New
http://web.me.com/pondini/AppleTips/Setup.html

I've installed windows 7 with the help of bootcamp on my macbook pro 2011. Please help me how to install mac drivers for windows7 64 bit???

I've installed windows 7 with the help of bootcamp on my macbook pro 2011.
Please help me how to install mac drivers for windows7 64 bit???

You either download drivers from within Boot Camp Assistant and save to USB FAT disk, or you insert and use 10.6.x OS X DVD when in Windows and install and run the SETUP from there.
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Installation Guide Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
- support articles and tips, how to.
http://www.apple.com/support/bootcamp/
Macs that work with 64-bit editions of Microsoft Windows Vista and Windows 7
http://support.apple.com/kb/HT1846
Step 4: Install the Boot Camp Drivers for Windows
After installing Windows, install Mac-specific drivers and other software for Windows using your Mac OS X installation disc. The Mac OS X disc installs drivers to support Mac components, including AirPort,built-in iSight camera, the Apple Remote, the trackpad on a portable Mac, and thefunction keys on an Apple keyboard.
The Mac OS X disc also installs the Boot Camp control panel for Windows and theApple Boot Camp system tray item.
To install the Boot Camp drivers:
1 Eject the Windows installation disc.
2 Insert the Mac OS X disc. If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
3 Follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
Windows that appear only briefly during the installation don’t require your input.
If nothing appears to be happening, there may be a hidden window that you mustrespond to. Check the taskbar and look behind open windows.
Important: Do not click the Cancel button in any of the installer dialogs.
4 After your computer restarts, follow the instructions in the Found New Hardware Wizard to update your software drivers (Windows XP only).
5 Follow the instructions for any other wizards that appear.
6 Check for updated Boot Camp drivers by using Apple Software Update or going to www.apple.com/support/bootcamp.
If You Have Problems Installing the Device Drivers
If it appears that the Boot Camp drivers weren’t successfully installed, try repairing them.
To repair Boot Camp drivers:
1 Start up your computer in Windows.
2 Insert your Mac OS X installation disc.
3 If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
4 Click Repair and follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
If you need to reinstall specific drivers, you can install one driver at a time. For example,if your built-in iSight camera isn’t working, you can reinstall just the iSight driver.
Individual drivers are in the Drivers folder on the Mac OS X installation disc.

I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel?

I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel? Is Parallel in fact the best way to go?

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it

I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work

Hi Timia,
If you are using Safari as a web browser :-
Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
If you are using Google Chrome as the web browser :-
Open Google Chrome.
In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
In the "Search" section, select Google from the drop-down menu.
Let me know if you still experience any issue.
Regards,
Aadesh

Slow Running Macbook Pro Help needed please

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