Slow speed, please help
Hi, I have has problems with my line disconnecting due to an faulty extension cable which I have removed but my internet is still slow.
My ADSL Stats are:
My Speed Test Result
My Line Speed Check
Is there anything that can done to increase the speed of my internet?
Thanks, Alex
there is something causing a problem with your connection as your earlier posts you had an attenuation of 49.4 but now up to 58. this should be more or les constant with a change when you move to 21CN.
are you connected direct to the test socket via a filter (preferably new one)? what other changes did you make apart from doing away with extension cable?
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Similar Messages
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Hi everyone,I have an Iphone 4S,when I updated iOS 7 my phone got slow,so please help me how to downgrade it to 6.1.3 or 6.1.3,I have another problem with iOS 7,I cant request my credit balancing,when i type *101# automatically calls and says "this number dows not excits",I wnat iOS 6.1.2 back ..
sorry for my bad english ..
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Slow Internet Please Help "Westell 7500"
So for the past few days I have been dealing with a slow internet connection. I called into verizon and they sent 2 tech people out to my house and basicaly said everything was fine. Although they did pretend they solved a problem. When they tested my modem they said I was getting the correct amout in. (3.6 down/.8 up) But when you try and get on a computer or my xbox and speed test it, it goes to about http://www.speedtest.net/result/2277792647.png about .3/.1. The tech people did not help at all and I asked that they look at the modem page but they refused.
Transceiver Statistics
Transceiver Revision
A2pB020b3.d20h
Vendor ID Code
4D54
Line Mode
ADSL_2plus
Data Path
FAST
Transceiver Information
Down Stream Path
Up Stream Path
DSL Speed (Kbits/Sec)
3359
863
Margin (dB)
30.4
19.0
Line Attenuation (dB)
3.5
2.1
Transmit Power (dBm)
0.0
12.8
There are the transceiver stats. I have tried many different things and nothing works please help.Ben12 wrote:
How do I copy the info out of the command promt for trace route?
After you get the route to show on your screen:
#1 Right click.
#2 From the options, you would use Select All
#3 Press the CTRL and C key(s) at the same time on your computer keyboard.
#4 Then to paste the output into the message: You use CTRL+V (The CTRL and the V key at the same time).
#2 If you did not want to select all, then from the options you would select Mark
#3 Highlight what you want copied.
#4 Right click once.
#5 Then paste the output into the message.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button. -
SKYPE BEING SLOW SOMEONE PLEASE HELP
So I've had skype for a long time now. I have had it on more than one computer. I'm running it on my coustom built Windows 8 (64 bit) gaming PC. It has worked flawlsy and smooth until recently. I was skyping with my buddies earier today and it worked fine. I stoped skyping for like 2 hours but didnt close the program. I started to play a steam game which I have done with skype open before and this time when i exited the game I tried to use skype. It was being super slow or "laggy" and I could barely make calls. Now its being slow and Ive tryed reinstalling it and running it as and Admin. Please help this is really agrovating!
Some specs that may help...
1)Windows 8 64 bit NOT windows 8.1
2)I have Classic shell...It puts a start menu on windows 8 computers with out windows 8.1
3)Coustom built PC - Processor AMD 8320 - GPU Radeon HD 7850 - PSU 750 Watt bronze - 8 gigs of RAM
***-I haven't installed any recent software etc. I have 25+ mbps internet speed. I have no skype modsF1reW4ll wrote:
So I've had skype for a long time now. I have had it on more than one computer. I'm running it on my coustom built Windows 8 (64 bit) gaming PC. It has worked flawlsy and smooth until recently. I was skyping with my buddies earier today and it worked fine. I stoped skyping for like 2 hours but didnt close the program. I started to play a steam game which I have done with skype open before and this time when i exited the game I tried to use skype. It was being super slow or "laggy" and I could barely make calls. Now its being slow and Ive tryed reinstalling it and running it as and Admin. Please help this is really agrovating!
Some specs that may help...
1)Windows 8 64 bit NOT windows 8.1
2)I have Classic shell...It puts a start menu on windows 8 computers with out windows 8.1
3)Coustom built PC - Processor AMD 8320 - GPU Radeon HD 7850 - PSU 750 Watt bronze - 8 gigs of RAM
***-I haven't installed any recent software etc. I have 25+ mbps internet speed. I have no skype mods
Try to uninstall the currently installed version and install the previous 6.9.0.106 version using this msi-installer:
http://download.skype.com/msi/SkypeSetup_6.9.0.106.msi
After installing this version, make sure to disable the Automatic updates:
Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates -
I am having a hard time with my fcp x running so slow. i can't even move my mouse without the time wheel coming on and staying up for at least 20 some seconds. I have upgraded my ram to 12 and changed all my files to proxy files; also i cleaned the crap out of my computer removing all other media files I didn't need and it is still running the same. Please help! I have a deadline on my short film to be submitted and I can't finish it like this. Oh also it ran fine in the beginning but and one day it just started doing this out of no where. Anything will help! Thanks
In addition have you got FileVault switched on as that will kill performance.
-
MacBook Pro suddenly very slow! PLEASE HELP!
Hi!
this is my ever post and im not much of an expert so please excuse if im slow or say sth stupid
so i have a macbook pro 2011 with an i7 which should be pretty fast. and it was until 5-6 months ago, where it just became terribly slow, i re-installed the OSX, but it didnt help.
my battery has also died completely last month, which i will have to change, and i will add an extra 4 GB RAM i think, but i doubt thats the only issue.
applications are ridiculuosly slow, i get the beachball of death all the time, please help.
i runa an EthreCheck, here is the result if it helps:
Thank you very much in advance!
EtreCheck version: 2.1.5 (108)
Report generated 5 January 2015 16:16:31 CET
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:51:52
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (142.50 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.intego.commonservices.statusitem.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[not loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[not loaded] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.4.2.18903 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.4.2.18903 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
Better Pop Up Blocker [Installed]
wrc [Installed]
Slick Savings [Installed] Adware! [Remove]
Frill [Installed]
Amazon Shopping Assistant [Installed] Adware! [Remove]
AdBlock [Installed]
Adblock Plus [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
14% Mail
3% Google Chrome
2% WindowServer
2% coreaudiod
1% launchd
Top Processes by Memory: ℹ️
120 MB Google Chrome
107 MB Microsoft Word
94 MB Google Chrome Helper
86 MB Mail
69 MB mds_stores
Virtual Memory Information: ℹ️
18 MB Free RAM
983 MB Active RAM
1.44 GB Inactive RAM
1.07 GB Wired RAM
6.10 GB Page-ins
72 MB Page-outs
Diagnostics Information: ℹ️
Jan 5, 2015, 03:29:00 PM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-152900_[redacted] .cpu_resource.diag [Details]
Jan 5, 2015, 03:25:19 PM Self test - passed
Jan 5, 2015, 10:48:18 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-05-104818_[redacted].cpu_re source.diag [Details]
Jan 5, 2015, 10:26:04 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-05-102604_[redacted].cpu_res ource.diag [Details]
Jan 5, 2015, 10:20:48 AM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-102048_[redacted] .cpu_resource.diag [Details]
Jan 4, 2015, 06:55:43 PM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-185543_[redacted].cpu_res ource.diag [Details]
Jan 4, 2015, 02:44:46 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-04-144446_[redacted].c pu_resource.diag [Details]
Jan 4, 2015, 11:46:00 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-04-114600_[redacted].cpu_re source.diag [Details]
Jan 4, 2015, 11:19:22 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-111922_[redacted].cpu_res ource.diag [Details]
Jan 3, 2015, 06:20:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-182032_[ redacted].crash
Jan 3, 2015, 04:27:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-162 719_[redacted].crash
Jan 3, 2015, 02:12:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LolClient_2015-01-03-021222_[r edacted].crash
Jan 3, 2015, 12:02:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-000238_[ redacted].crash
Jan 3, 2015, 12:02:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-000 237_[redacted].crash
Jan 2, 2015, 09:38:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-02-213 820_[redacted].crash
Jan 2, 2015, 05:44:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-02-174454_[ redacted].crash
Jan 2, 2015, 05:44:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LoLPatcher_2015-01-02-174448_[ redacted].crash
Jan 2, 2015, 05:04:53 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-02-170453_[redacted].cpu_resou rce.diag [Details]
Jan 2, 2015, 05:04:20 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-02-170420_[redacted].c pu_resource.diag [Details]Rapport software is offered by banks as a security support software.
Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
YouTube video
http://www.youtube.com/watch?v=Oxz-EW8Gceo
Remove Avast:
http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html -
Oh No.... My MacPro is SLOW! Please help!
I received my MacPro the other day, turned it on and Migrated my files from my Dual 2.5 G5 and I started working. This thing is crawling, even when I use just Universal programs, especially when I use non-Universal programs! I took it to the Genius bar and they said it did seem slow but they ran hardware tests and got nothing..... PLEASE HELP! Any ideas, any common issues?
You'll need to leave, nuke the site from orbit.
1: Backup all files
2: C boot from the installer disk and select Disk utility from the installer menu
3: Erase w/Zero option the boot drive.
4: Quit and reinstall Tiger fresh, imeediatly Software update till clear.
5: If you get a 150GB 10,000 RPM Western Digital Raptor and repeat steps above to make it a boot/app/iTunes/bare bones home drive (keep it -50% filled) and keep non-secure files in new folders on the old drive, your mac OS X performance will remain snappy.
Big filled slow boot drives cripple Mac OS X. -
SSD and HDD Installed but it runs super slow? Please Help!
Hi, I have a late 2011 Macbook Pro 2.2 GHZ Intel Core i7
8gb of ram. My hard drive died in my mac and I decided to replace it with an SSD and installed an HDD in the optical bay following Ifixit instructions. I booted into internet recovery and installed Mountain Lion (as it would not let me do a straight Yosemite install from a flash drive I had made on my gf's macbook, because it couldn't authenticate). After booting up and declining the usual iCloud prompts, I rebooted and installed Yosemite from the USB. It took a while, but eventually i booted up.
I moved my home folder to the HDD a 7200rpm Western Digital Black, which is in the optical bay, (the SSD is a Samsung 340 Pro and is installed in the Drive bay). Everything appears to be functioning, but it's slower that it had ever been using Yosemite on the HDD that had died. It take 35-40 seconds just to open System Preferences. I have used First aid on both drives via the Recovery and repaired permissions on both. I have reset the ram using option-command-r-p. I have booted into Safe Mode and Restarted the computer multiple times. Just opening a second safari window causes the spinning wheel to go for ten seconds or so. If anyone knows anything I can do, please help! I'm at a loss as to what I can do to fix this.
I'm really not sure what is going on. It seems to take a very long time to load a website, but after using safari for a bit, the app doesn't seem to have a problem responding to commands, just takes way too long to load anything. System preferences is all of a sudden crazy snappy, but is giving me the spinning rainbow wheel when I try and click on a pane saying "Could not load Users & Groups preference pane." After I click "okay" and try again it loads right up. Grrr.Etrecheck report if it helps:
Problem description:
Running super slow randomly with a newly installed SSD and HDD. Home Folder is on the HDD.
EtreCheck version: 2.0.7 (93)
Report generated October 29, 2014 at 4:58:33 PM EDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1680 x 1050
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:3:27
Disk Information: ℹ️
Samsung SSD 840 PRO Series disk0 : (512.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
QuickSilver (disk2) / [Startup]: 510.88 GB (236.99 GB free)
Core Storage: disk0s2 511.25 GB Online
WDC WD7500BPKX-22HPJT0 disk1 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Hulk (disk1s2) /Volumes/Hulk : 749.81 GB (685.87 GB free)
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
Alfred 2 Application (/Applications/Alfred 2.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
QuickSilver: Disk size: 510.88 GB Disk used: 273.89 GB
Destinations:
Herbert [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 273.89 GB X 3)
Top Processes by CPU: ℹ️
48% WindowServer
11% Safari
3% hidd
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
249 MB Safari
241 MB installd
163 MB Finder
155 MB mds_stores
155 MB DesktopServicesHelper
Virtual Memory Information: ℹ️
1.52 GB Free RAM
3.89 GB Active RAM
1.82 GB Inactive RAM
1.34 GB Wired RAM
3.25 GB Page-ins
143 KB Page-outs -
I am getting a message on the bottom of my computer task bar that says Firefox is using a large amount of the CPU. I noticed that my computer is running extremely slow and in thunderbird it takes a long time to print attachments.
I have another computer and I did not load the upgrade. That computer is working fine. Please helpI too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
Need help too!! -
Stupidly low broadband speeds, please help.
I originally called BT about slow speeds on the 22nd of June, I told them that my Home Hub had been reset multiple times that week (i know this is to be avoided, but i wasn't at home at the time to stop it happening!) and so I told them my IP profile was the problem, and that I needed it reset. I was told they would do it within 48 hours and they would "get back to me". Well, they didn't. What followed was a series of "We will call you back at x:xx on y" which never happened, none of them. I always had to stay on top of them and constantly call them. Broken promises from the very beggining.
Now, I know fine well it doesn't take 7 DAYS to reset an ip profile but after constantly calling them back I've ran out of patience. Quite frankly all of this customer service has been terrible from the beggining when all that needed to be done was to reset my profile, something that should take several minutes, not days. I've now been told on 3 different occasions that my profile has been reset and I'd notice a difference within 4 hours. None of this has been true.
I'd appreciate if one of the mods could help me out here, as I'm at the end of my tether for speaking to CS India about this, they simply refuse to stick to their word.
BT Speedtester Image - http://i.imgur.com/f16Xs.png
Router stats are at the end of the post.
I read somewhere that the profile resets automatically after 5 days, but i called 6 days ago, so that doesn't seem to have fixed it either...
Thanks.
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.5 dB / 26.0 dB
Line attenuation (Down/Up):
7.6 dB / 3.0 dB
Output power (Down/Up):
14.0 dBm / 12.0 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
9 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
2 / 0
Error Seconds (Local/Remote):
9 / 0So I am not the only sufferer of the slow broadband from BT. It appears that there are hundreds of us suffering with a poor connection and getting little or no resolution from BT.
Personally I wish I had never bothered taking the new homehub3 and vision box. I should have cancelled my contract with BT and told them to put their routers and poor customer service where the sun doesn't shine, they might have got that right!!
But here I am stuck with a 12 month contract for a wireless router that cannot maintain a wireless connection. I am now on router number 3, my line has been tested and doesn't have any interference. The speed into the socket in my porch achieves 8mb but somehow between that socket and the cable plugged directly into it and the BT homehub 3 my service plummets through the earths core and ends up in Australia!
To say I am cheesed off would be an understatement. To write this post I have had to reconnect to the router 10 times!!!!! What is the point of wireless when it doesn't work.
Customer Service have left me a voicemessage saying they will be contacting me in regards to my complaint letter and demand for compensation but have I heard anything, NO!!!
BT need to get their act together before they lose all of their customers, and be assured I am making a lot of noise about their lack of performance on every forum I am on.
BT you are going DOWN!!!!!! Hopefully you'll find my wireless connection when you get there! -
HT5012 My iphone 5c was very slow processing,please help me?
My iphone 5c was very slow processing and my setting not working properly please help me
And my iphone 5c apps was crashing again and again..Try > http://support.apple.com/kb/TS1538
-
Very slow connection, please help!
Hi all
I hope someone here can give more help than the BT call centre.
My speed has dropped dramatically over the last month. I have gone from getting around 3.5mbps-4mbps to now less than 0.5mbps.
I have done the BT speed test and I have also copied the ADSL settings and status. I have pasted this below.
Can someone please advise me of any advice as I am stumped. I would consider myself pretty computer savvy but I am completly at a loss with this.
This test is done using a wireless laptop whilst the Homehub was plugged into the test socket located on the master socket. The speed tests are identical to when I do this on a wired desktop and the Homehub plugged into a different socket.
BT Speed tester results
Download speedachieved during the test was - 465 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :5376 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
ADSL line status
Connection information
Line state Connected
Connection time 0 days, 0:14:26
Downstream 5,376 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 11.1 dB / 19.0 dB
Line attenuation (Down/Up) 41.0 dB / 25.0 dB
Output power (Down/Up) 19.8 dBm / 12.0 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 351550 / 2
CRC Errors (Down/Up) 224 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 164
BT have advised that the speed test is the maximum I can receive on my line but the homehub shows a massively higher speed. I'm confused.
Please help me!
Many thanks
Leewelcome to the forum
you have a 5mb connection but your noise margin is a bit high at 11.1 as normal about 6. the real problem is your profile is down at 500 instead of 4500 and this is probably due to the resets/disconnection which eithe you have done trying to improve your speed or the hub has done on it's own.
if you stay connected 24/5 for 3/5 with no resets/disconnections your profile will rise to 4500. you may find later that your noise margin drops to nearer 6 with a slight increase in your connection speed
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Problem Adjysting Clip Speed - Please Help
I have recently purchased this new Macbook and am finding it difficult to get my head around some of the features of iMovie. I am familiar with older versions. My problem is as follows:-
I am editing a video using clips taken with the video setting of a regular camera, not camcorder. The clip are in MPEG-4 formats. I can import and split the clips with out a problem.
However when it comes to adjusting the speed whenever I drag my cursor over the clips the play head follows. When I double click the clip as mentioned in the online tutorials instead of receiving a pop up window my play head begins to play the clip.
Can any iMovie guru please help me with my problem. It would be much appreciated.
Oh and if you are explaining please make your response as user friendly as possible. Still only getting to grips with this version.
Thanks for your help!!!You should run software update and get version 7.1.4 and the newer versions of QuickTIme.
However, changing clip speed is not a feature of iMovie 08. You need iMovie 09 for that. -
Yosemite made my macbook air slow. Please help.
Hello, my computer has been almost unusable for the past few weeks, I'm quite sure since I installed Yosemite. I read on another thread that I should run EtreCheck and start my own discussion. Here are the results, please help
Problem description:
I installed Yosemite and now my computer is crawling, the fan goes on for long periods and gets overheated. My hard drive was full but I migrated many of my files to dropbox and made sure to only selective sync files that were necessary on a regular basis.
EtreCheck version: 2.1.8 (121)
Report generated 10 Mar 2015 16:01:21 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 295
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 288 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 5 days 6:24:59
Disk Information: ℹ️
APPLE SSD TS064C disk0 : (60,67 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / : 59.46 GB (16.28 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 59.81 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pbs.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.syncdefaultsd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.systemstatsd.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
21 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
51% Dropbox
6% WindowServer
1% systemstatsd
1% Google Chrome
0% Finder
Top Processes by Memory: ℹ️
79 MB Dropbox
77 MB Google Chrome
37 MB Finder
37 MB iTunes
32 MB WindowServer
Virtual Memory Information: ℹ️
39 MB Free RAM
466 MB Active RAM
445 MB Inactive RAM
911 MB Wired RAM
68.44 GB Page-ins
3.56 GB Page-outs
Diagnostics Information: ℹ️
Mar 9, 2015, 10:59:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe InDesign CC 2014_2015-03-09-105953_[redacted].crashSafari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
Click the Adware! - Remove for help in removing. -
Re: Slow Speeds, Please stop us from severing our ...
I currently live in a hamlet approx 3miles from the nearest town and according to Sam Knows.com, approx 4km from the nearest nominated BT Openreach exchange. My current provider Talktalk advise me that it is the length of my line that is the cause of the slow speed, and although fibre will be hitting the exchange in spring 2013, due to me being 4km away will be of no use as BT have chosen to leave copper to the doorstep in place! My average speed is 0.68mbps (less than 1mb) but as stated in previous posts, I am paying full price as if I was receiving close to 24mbps, and I think this is unacceptable, as it is in nearly all other retail industries so why should ISP's be exempt?? Clearly Talktalk are not to blame, as after all, BT own the lines of most of the UK phones lines, and Talktalk just pay BT. I have had email correspondance with openreach, and am told it is too expensive for any improvements to be made to the existing line as the population here is so little! Here I see a multi billion profitable company turning their back on rural britain shame on them. The old saying, Rome wasn't built in a day, but they got there eventually! Cutting corners is not the way to go, sewer channels was the way to go according to previous company H20 but that crashed after just 4 years and only served Dundee & Bournemouth, although could of been successful as it is cheaper to lay fibre in that way vs digging up roads. Sadly, I will soon be cancelling my landline/broadband service as I am fed up of buffering on Video-Audio streaming (even spotify!)
I am led to believe that the goverment are meant to be funding some improvements, but I am sure broadband is bottom of the priority list!Unfortunately the above posts are true, you allude too BDUK- http://www.culture.gov.uk/what_we_do/telecommunications_and_online/7763.aspx .
These projects are now being ratified (delayed) by the European Commission. http://www.thinkbroadband.com/news/5355-are-bduk-projects-really-delayed-by-eu-state-aid-rules.html
You might be interested in this scheme, I assume you reside in Devon http://www.connectingdevonandsomerset.co.uk/ .
Also this http://www.broadband-notspot.org.uk/map/devon-broadband-notspot.html#8,50.724209,-3.71814,all,2 .
Its hard to recommend other methods of obtaining broadband as you mention Video and buffering, as usage on other methods is no where near as generous as fixed lines, usage is where the meat is!
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....
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