Slow speeds and constantly having to change wifi channels

Hi Everyone,
I have Fios 75/75.
Connected to ethernet I get a speed test of like 84/84.
When I run a speed test on my Nexus 9 tablet connected...

Hi,
I have a 1gbps connection, when i run a speedtest (WIRED) without access control enabled in R7000 i am able to get 950mbps, if enabled then it...

Similar Messages

  • Bt infinity 2 slow speeds and disconnection

    hi all hi all after having spent over two hours on the phone with BT being passed from post to post from billing to technical support back to billing people slamming phones down on me and no  help what so ever today 22/05/2014 have been with bt over 5 years phone  line the broadband and all services 
    it a joke now 
    2012 I have had fibre optic broadband service with BT and all was ok till November 2013 when start have slow speeds and in January year 2014 started having disconnections reconnection connections form 5 mins to to 60mnis or sum times 2mins  of the broadbands and the connections sometimes 3 to 4  times a day disconnections and so on .... when was supposed to be fixed the upload speed was very slow and the download speed was okay when I first started with BT with the fibre-optic broadband two years ago nearly I was averaging about 42 meg per day and average speed of upload was 6.5 Mag
    but now 32.meg dowm /up is 3.5 Rwent off in February he did a shift in lift because the broadband was 42 meg download bought lacked upload speed of less than half meg for the day of the lift it ran at 52 meg  with an average upload speed of about seven meg from around February till the end of February then stat act erratically reboot the bt hub 4 rebooting all time DSL light off on the main openreach modem in one day was off and on 36 times 
    had  engineers visit last week 14th of May to test line all was ok with line but i had now found out that bt they'll are now only selling me option one broadband fibre-optic even though I am paying for option two they now states that the speed on my line will never go above 36 meg so why am I paying for option 2 fibre-optici be through to the billing department today said yes you are an option 2 but  the technical department to say my line will only support 36 meg and I did find out from the engineer that I am on option one and only for the supply of the broadband line but have been pay for BT infinity option2
    I think this is just an easy way for BT to get out of fixing the mind correctly by downgrading the line but wanting the customer to carry on paying for option to have tried with billing to sort this problem out today they just said you need to speak to technical support technical support what support manages to say you need to speak to billing one of them even slammed the phone on me 
    No customer support spent over two hours on the phone today and got nowhere and one department saying we can downgrade you to option one broadband but it will cost you £30 to do so 
    who i speak to if billing are no help at all ??????

    BT BROADBAND AVAILABILITY CHECKER
    Telephone Number 01704 on Exchange CHURCHTOWN is served by Cabinet 6 
    Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date  High Low High Low    
    FTTC Range A (Clean)
    41
    32.3
    8.3
    6.3
    Available
    FTTC Range B (Impacted)
    35.2
    19.3
    8.3
    5
    Available
    WBC ADSL 2+
    Up to 15
    8.5 to 19
    Available
    WBC ADSL 2+ Annex M
    Up to 15
    Up to 1.5
    8.5 to 19
    Available
    ADSL Max
    Up to 7
    6 to 8
    Available
    WBC Fixed Rate
    2
    Available
    Fixed Rate
    2
    Available
    Other Offerings
    Fibre Multicast
    Available
    Copper Multicast
    Available
    For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage.
    For FTTC Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.
    Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
    The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Dec-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.
    If the End User wishes to migrate from their current Broad

  • Slow speedes and connection issues within home net...

    Hi.
    I have the black home hub and the white modem... So it's not the latest equipmet. I have to restart the router a couple of times a day due to the following problems......
    Slow connection to the Internet and unable to play video etc.
    Also I'm unable to locate my Apple TV for AirPlay as well as locate my chromecast.
    I've not done any real testing apart check the wifi channels in this area and the channel I use seems the be the best option.
    I'm assuming there is a problem with the BT hub, as when I reset it my iPads find the Apple TV when the BT hub has been restarted. My chromecast then also works a bit better and general web browsing may work a little better for a while.
    It looks like my BT Hub is slowing my LAN down as connection is not being made to the Chromecase or the Apple TV is not found.
    What do I need to do now? Can I have one of the new BT Hubs please?
    Thanks,
    Ian.

    Hi Ian_watson
    Thanks for posting, that does sound like a wireless problem as restarting the hub refreshes the wireless channel but this is not recommended as the restarts may cause DLM to think there is a fault on your connection and slow it down.
    Have you tried manually changing the channel and switching off smart set up in the hub manager to see if this helps?
    Alternatively if you need to refresh the wireless channel try these steps instead of restarting the hub.
    Enter http://bthomehub.home in your web browser
    If this is the first time you have visited the Hub Manager you'll be asked to change the password.
    Click on Settings and enter your password if required.
    Click on Wireless.
    In the Wireless Channel section click on Refresh.
    The Hub will check the wireless channels and after about a minute will have chosen the best one.
    Thanks
    Neil
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Very slow speeds and ridiculous email and bill for...

    Hi 
    i have several issues. I have been a very satisfied customer for over 15 years until early summer of this year:
    1. My broadband speeds remain painfully slow despite 3 complaints and investigations. In fact my line is still connected to the test line as I was advised to do and I have never had a call back as promised.
    2. I have now received an email message to say I have used 90gb at a cost of £50. This is almost all uploads. i upload nothing and this figure is impossible. Until June my usage was quite small and I came nowhere near my limit on option 2. Nothing has changed with my usage since then. I do not download or stream films and do not upload large quantities. I probably would stream films, but the slow speed does not allow it.
    3. I spent over an hour on the phone trying to sort this out today, but was not helped by a succession of people who barely understood the situation and had even less understanding of customer service. I have now emailed, but have had a message saying it might be 72 hours before a reply.
    Any advice would be really helpful as I am at my wits end
    Solved!
    Go to Solution.

    Ok....since the original post the problem has continued. I have spent literally hours on the phone to people who say all the same things and never come up with a solution.
    The test results are below. I do not experience speeds as reported. And if I use another tester it correctly comes out as about 1 4 - 1.9. or even lower. The upload usage is still showing as high....but it is just not possible. I have now reset the hub wireless key, but I have not shared this with anyone in range. Apple TV is now disconnected after it was going to take 20 hours to download a film!
    I am at my wits end with this and really do not want the hassle of changing provider but even after 20 years BT broadband I am so very close to that.
    Any ideas would be appreciated.
    Thanks
    Julie
    Home Hub 3
    iMac
    Set up not changed in 5 years. other than new hub about 6 months ago.
    Wired connection to main mac, but also wireless to other devices.
    The BT tester shows 6.09 mbps
     Download speedachieved during the test was - 6.09 Mbps
     For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
     Additional Information:
     Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
     IP Profile for your line is - 7.15 Mbps
    ADSL Line Status
    Connection information
    Top of Form
    Line state:
    Connected
    Connection time:
    0 day, 17:53:05
    Downstream:
    8,128 Kbps
    Upstream:
    448 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    14.4 dB / 23.0 dB
    Line attenuation (Down/Up):
    6.5 dB / 5.0 dB
    Output power (Down/Up):
    15.8 dBm / 11.9 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    1 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    0 / 0
    Error Seconds (Local/Remote):
    0 / 0

  • Super Slow speeds and extremely high latency

    This is my last attempt with Verizon high speed DSL (the only service they offer here). I have been dealing with them for months about my slow connection speeds and high latency. Finally, after a new modem, supposed line monitoring and a two tech visits the last tech found noise in the line and fixed some of my issue. Now my speed and pings are good EXCEPT during peak hours (M-F 12 pm -1 pm, 3 pm - 7 pm and Friday and Saturday 7-11 pm). During these times m Internet becomes completely unusable with download speeds of 0.25 MBps and pings over 400 ms and today I had a pint of 1713 ms!!! Clearly there is an issue here.

    Hi schichler,
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

  • Can I change wifi channel on mac book pro (Lion)?

    After installing Lion I have WiFi connection time out problems on my mac book pro.
    After much effort when the macbookpro wifi is able to be connected with my NETGEAR router (wifi setting set on channel 11), connection is slow (speed=1 or 5) and the channel is 6 not 11. Can I change channel (on mbpro)?
    Mode: PHY: 802.11g
    BSSID: e0:91:91:f5:48:ec:7c
    Channl: 6 (2,4 Ghz)
    Security: WPA2 Personal
    RSSI: -77
    Spedd: 5
    Index MCS: 0
    Thank you very much for your help!
    Ela

    Channels are set by the access point - your Netgear.  If your Netgear has 2 or more antennas, it may support a multi-channel mode which can be a little confusing since you could very well have it say "11" but your MAC say "6".  Also make sure "automatic" channel selction in the Netgear is OFF (see below).
    When I encounter problems like this, and it used to work fine, it usually turns out to be one of::
    - Interference from phones, 2.4 GHz is used by many cordless phones and headsets.  Having one near your MAC or between your MAC and the Netgear will knock you off of WiFi.
    - Interference from other access points.  If anybody near you is also on Ch 11, then your MAC will struggle to connect and be very slow.
    - Automatic channel selection can cause constant channel hopping.  MAC OSX takes up to 3 minutes to discover the channel has changed.  I always turn this feature off in the Access Point.  You should check to see if any other acess points are nearby, and what channel they use.  You want to use one that is as far away from anybody else.
    - Non-standard features.  Your Netgear may support non-standard Wireless modes that your MAC does not undertsand.  For diagnosis and troubleshooting I usually turn all enhancements OFF.  Debug with "-g" or "-n" only.  And disable multiple channels.
    Channels 6 and 11 are common defaults, so I would not be surprised if you need to switch to channel 1 or 2.

  • Change wifi channel of macbook?

    Hello!
    How can I change airport channel on my macbook (early 2009)?
    I use Snow Leopard.
    Regards

    For the Netgear Router you usually go to 192.168.1.1 on any web browser.
    This will bring up the router's admin utility wich should require a User name (Netgear usually uses the 'admin' has a user name ) then a password to access. If you have not used this feature before then the password should be the default (can't remember now) as per your manual for the Netgear device. You should change that has soon has you can.

  • I am constantly having to change my ID and password every time that I open up an application. I use this mini mac, and an I-pad for personal use and an I-pad for work. Any suggestions?

    I constantly am asked to change my password and apple ID every time that I open up a different application. In fact the old ID keeps popping up as my ID. Any suggestions how I can get this fixed once and for all?

    Please post the complete, verbatim text of the message, or a screenshot.

  • Constantly Having to Change iTunes Account Password, and I do mean Constantly!

    I am being told that I have to reset my password constantly.
    I am certain that I am entering it correctly.
    I don't ever get chances, I enter it and bang - reset.
    Over and over and over and over and over again.
    Any ideas anyone would like to share?

    Erase the drive and then install Snow Leopard. If you just reinstall the OS, it won't erase the existing files.
    (114748)

  • Ultra slow DSL and constantly buffering video

    For the past two weeks, whenever I try to watch even a short 2-minute clip, it stops every few seconds to buffer. It doesn't matter where the video originates from [youtube, nbc.com, comedy central, etc.]. I've been on the phone with Verizon at least 6 times in the past two weeks with many hours spent following their instructions. When they check my download speed it's always perfect, right around 3mbps. When I check it myself via VERIZON.NET/speedtest, I get readings like .08 or .05 mbps. Verizon has electronically checked my lines and assured me that all is well. I've installed a new modem they sent. Still no improvement. I have nothing draining the system. The modem is hard wired directly to the computer with no other devices accessing it. I'm totally frustrated. Is there a solution? Is anyone else having the same problem?

    I don't see anything wrong with the DSL line other than the fact that the upstream is not synced correctly. Do you have access to your NID? If so, can you plug your modem into the test jack found inside of the customer access portion of it (which is the case for newer NIDs) and pull up the new statistics?
    Other than that, it is more than likely congestion on Verizon's end during certain times of the day, or due to faulty equipment (not working up to max capable capacity) causing the slow downs. We can generally get those issues fixed up.
    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Slow speeds and noisy line

    My anutie has a speed of 0.16Mb/s and a upload of 0.31Mb/s and shes on the 16Mb/s package i have changed the filter and ADSL cable but is still the same. Should I get them to call there ISP?

    I would try connecting to test socket and if no improvement than as suggested contact your ISP
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • TS1398 Slow connection and exclamation mark next to wifi

    I have a very slow connection to the internet and there is an exclamation mark showing next to my wifi connection in setting, how do I remove this and is this causing the slow connection?

    Try this:
    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • Slow speeds and lost connection

    Hi
    I am a new infinity customer joined first week of Feb2012 hoping to get speeds up 37mbps but from day one could not get more than 5mbps spoke to the guys in India who were very helpful and tried to do all they can to get me going had 4 engineers visit me and change modem and 3 HH3 but still no change this has been going on now for nearing two months now . I then got a call from the open reach team saying that they had found the fault and would be putting a fix on it and I should be up and running on the 29th of March which has now come and gone but nothing has happened and now the broadband has gone off for the last 4 day with no update from the Openreach Team as to when it will come on line There seems to be a lack of communication between the Openreach team and the Indian team and the customer this is bad customer service and needs to be sorted out if this carry on BT will have a lot of customers walking away from them and going else where .Hope some one from the Openreach team reads this and gets this resolved.
    Solved!
    Go to Solution.

    The mods team say the problem is solved but I still have no connection and its now 21Days without a connection was also told that the mods team will get back to me but that even has not happened and all I get from the various teams of BT people  is we are sorry about it and we are working on it promise dates come and go but no fixes in sight I have had 5 engineers arrive to my house but none can fix the problem now I have been told that they are waiting for a part and don't know when they are going to get it  and this is a leading edge company who advertise heavily saying it is the fastest broadband around and they can't even get me and load more people in my area up and running

  • Super slow speed, and for once its not my ISP's fault.....

    Hello friends,
    I have the WRTG v6 router and have had no problems with it until the last few days.  Suddenly my connection has become very slow and I am no longer able to play my xbox online without going straight through the modem.  I thought that it may be my ISP, but when I hook up directly to the modem and do a speed test everything is perfect.  I also thought that maybe the computers had some spyware that was slowing things down, but even with both computers powered down the online gaming was still lagging.  So what gives?  Is there a setting somewhere in the router that is slowing things down?   Any info at all is greatly appreciated.

    same thing to me, so slow... i regret why i bought  this router. i got no help what so ever

  • Very slow speed and frequent disconnection

    I have been using BT broadband since 6/09/13 and my speed has been below par so far. I have only received 3mbit/s or less when my line is capable of 8mbit/s. Along with this, I disconnect frequently for seemingly no reason. When I contacted bt support, they assured me that the disconnections was the exchange testing out my connection during the 10 day training period, but even after that the issues persist.
    From checking the homehub's event log, I found that this message was being given when the connection dropped: "20:55:08, 20 Sep.(404656.240000) PPP LCP Send Termination Request [User request]"
    Does anybody know what this means?

    I've been connected to the test socket for a couple of weeks, and I've found that it makes no difference.
    I've noticed the downstream noise margin has been very high: "DSL noise margin: 5.90 dB upstream, 17.40 dB downstream". I think this is what BT has set for my line, from my previous ISPs I had a 6db noise margin and my line was fine.
    1. Best Effort Test:
    Download Speed : 0.82 Mbps
    2. Upstream Test:
    Upload Speed : 0.76 Mbps
    However the speed tester was unable to find my ip profile.
    Here's the stats from the homehub:
    3. Firmware version:
    Software version 4.7.5.1.83.8.130.1.10 (Type A) Last updated 07/09/13
    4. Board version:
    BT Hub 4A
    5. ADSL uptime:
    0 days, 01:25:08
    6. Bandwidth:
    1047 / 2269
    7. Data sent/received:
    49.5 MB / 979.2 MB
    8. Broadband username:
    [email protected]
    9. BT FON:
    Yes
    10. 2.4 GHz Wireless network/SSID:
    BTHub4-H5XN
    11. 2.4 GHz Wireless connections:
    Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
    12. 2.4 GHz Wireless security:
    WPA and WPA2
    13. 2.4 GHz Wireless channel:
    Automatic / 11
    14. 5 GHz Wireless network/SSID:
    BTHub4-H5XN
    15. 5 GHz Wireless connections:
    Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
    16. 5 GHz Wireless security:
    WPA2
    17. 5 GHz Wireless channel:
    Automatic / 40
    18. Firewall:
    Default
    20. VPI/VCI:
    0 / 38
    21. Modulation:
    G.992.5 Annex A
    22. Latency type:
    Interleaved

Maybe you are looking for