Slow Speeds at Peak Times

NVM I gave up

Here are the details. 
I am not connected to the master socket and there are other sockets in the house.
However I don't believe this is an issue as I get 6.7Mbs at quiet times so if this was the problem it would slow things all the time not just at peak hours.
The speed test shows 5.64 Mbs just now (12.35 pm) as it is off peak but it drops in the evening
Test Result
FAQ
<script>// paintProgressAndMessageOnBar(100,"The test has successfully completed"); // </script>
1. Best Effort Test: -provides background information.
Download  Speed
5.64 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 5.64 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
ADSL Line Status
Connection information
Line state: Connected
Connection time: 2 days, 01:30:08
Downstream: 8,128 Kbps
Upstream: 448 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 7.4 dB / 26.0 dB
Line attenuation (Down/Up): 18.5 dB / 9.5 dB
Output power (Down/Up): 19.8 dBm / 12.0 dBm
FEC Events (Down/Up): 0 / 1
CRC Events (Down/Up): 472 / 25
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 486 / 5
Error Seconds (Local/Remote): 0 / 0

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    you can check here to see if anything shown as a problem at your exchange http://usertools.plus.net/exchanges/mso.php
    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
    http://bt.custhelp.com/app/answers/detail/a_id/15036
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Slow speeds during peak evening hours (overloaded tower?)

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    Are there any problems shown for your exchange. http://usertools.plus.net/exchanges/mso.php
    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
    http://bt.custhelp.com/app/answers/detail/a_id/15036
    http://community.plus.net/exchange-information/
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Re: Slow Speed During Prime Time

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    20:47:08, 06 Jun. (603779.000000) Device connected: Hostname: Apple-​TV IP: 192.168.1.82 MAC: 18:ee:69:0b:16:a9 Lease time: 1440 min. Link rate: 100.0 Mbps
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    Results from the speedtest:
    Results Image not loaded
    1. Best Effort Test: -provides background information.
    Download Speed
    5.32 Mbps
    0 Mbps 21 Mbps
    Max Achievable Speed
    Download speedachieved during the test was - 5.32 Mbps
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    2. Upstream Test: -provides background information.
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    0 Mbps 0.83 Mbps
    Max Achievable Speed
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    Additional Information:
    Upstream Rate IP profile on your line is - 0.83 Mbps
    We were unable to identify any performance problem with your service at this time.
    It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
    I'm not sure about the socket, there is the main socket in the cupboard in the hallway with the option to send it anywhere in the property by connecting it to the corresponding socket. See photo:
    http://imgur.com/VVWXqur
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  • Any ideas, slow speed at peak, 3 engineer visits a...

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    Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
    Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
    The forum mods normally reply within 3/5 working days after you have contacted them
    They will contact you personally by email or phone  
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Slow internet during 'peak times' after hurricane in BIllerica, MA

    Around 2 PM on tuesday, 10/30/2012, we lost power for about 30-45 minutes.  Before then, pretty much all day and night the ms while playing any sort of game was anywhere from 40-80, usually 40-50 sometimes going up to 80 randomly but never notiecable.  
    After the brief power loss, internet has been around 90ms during the day, and without fail at 7pm until around midnight its anywhere from 140-200ms.  In the early hours of hte morning (2 am-ish), it goes back down in the 50 range.
    I've checked with the forums of the games that I have been playing and no one else is experiencing this, including friends of mine that play on the same servers etc.
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    Scott L.
    Billerica, MA
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    Tracing route to 12.129.206.130 over a maximum of 30 hops
    1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
    2 7 ms 10 ms 8 ms L100.BSTNMA-VFTTP-09.verizon-gni.net [96.233.113.1]
    3 7 ms 9 ms 8 ms G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
    4 11 ms 10 ms 9 ms so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
    5 42 ms 19 ms 19 ms so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
    6 18 ms 19 ms 18 ms 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
    7 18 ms 19 ms 19 ms 192.205.36.57
    8 97 ms 96 ms 91 ms cr1.n54ny.ip.att.net [12.122.86.6]
    9 100 ms 96 ms 96 ms cr2.cgcil.ip.att.net [12.122.1.2]
    10 100 ms 96 ms 99 ms cr1.cgcil.ip.att.net [12.122.2.53]
    11 96 ms 90 ms 98 ms cr2.dvmco.ip.att.net [12.122.31.85]
    12 95 ms 94 ms 95 ms cr1.slkut.ip.att.net [12.122.30.25]
    13 98 ms 96 ms 101 ms cr2.la2ca.ip.att.net [12.122.30.30]
    14 95 ms 170 ms 150 ms gar29.la2ca.ip.att.net [12.122.129.241]
    15 95 ms 98 ms 98 ms 12-122-254-238.attens.net [12.122.254.238]
    16 94 ms 93 ms 93 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
    Trace complete.
    Tracing route to 206.18.148.200 over a maximum of 30 hops
    0 Scott-PC.home [192.168.1.3]
    1 Wireless_Broadband_Router.home [192.168.1.1]
    2 L100.BSTNMA-VFTTP-09.verizon-gni.net {edited for privacy}
    3 G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
    4 so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
    5 so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
    6 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
    7 192.205.34.49
    8 cr1.n54ny.ip.att.net [12.122.86.6]
    9 cr2.cgcil.ip.att.net [12.122.1.2]
    10 gar3.cgcil.ip.att.net [12.122.132.213]
    11 12.122.251.22
    12 63.240.130.214
    13 * * *
    Computing statistics for 300 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Scott-PC.home [192.168.1.3]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
    0/ 100 = 0% |
    2 9ms 0/ 100 = 0% 0/ 100 = 0% L100.BSTNMA-VFTTP-09.verizon-gni.net {edited for privacy}
    0/ 100 = 0% |
    3 10ms 0/ 100 = 0% 0/ 100 = 0% G15-0-7-1356.BSTNMA-LCR-03.verizon-gni.net [130.81.177.4]
    0/ 100 = 0% |
    4 10ms 0/ 100 = 0% 0/ 100 = 0% so-7-1-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.29.168]
    0/ 100 = 0% |
    5 25ms 0/ 100 = 0% 0/ 100 = 0% so-9-1-0-0.NY325-BB-RTR1.verizon-gni.net [130.81.19.70]
    0/ 100 = 0% |
    6 69ms 0/ 100 = 0% 0/ 100 = 0% 0.ae1.BR2.NYC4.ALTER.NET [152.63.18.37]
    0/ 100 = 0% |
    7 66ms 0/ 100 = 0% 0/ 100 = 0% 192.205.34.49
    100/ 100 =100% |
    8 --- 100/ 100 =100% 0/ 100 = 0% cr1.n54ny.ip.att.net [12.122.86.6]
    0/ 100 = 0% |
    9 --- 100/ 100 =100% 0/ 100 = 0% cr2.cgcil.ip.att.net [12.122.1.2]
    0/ 100 = 0% |
    10 --- 100/ 100 =100% 0/ 100 = 0% gar3.cgcil.ip.att.net [12.122.132.213]
    0/ 100 = 0% |
    11 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.22
    0/ 100 = 0% |
    12 --- 100/ 100 =100% 0/ 100 = 0% 63.240.130.214
    Trace complete.

  • Slow data at peak times despite speed being at 33m...

    I trade the financial markets and my computer is on most of the time during the day...... I have steaming data that comes from my broker.  Between 7pm and 9pm almost everyday my data from markets slow down so much that my data ais delayed by 5 minutes....    I do a speed test but it shows my download speed between 20 - 30mb and upload at 7 - 8mb.  
    I was with O2 before and I didn't have this issue.  A friend who is with bt has similar issues.
    If there was a problem with the line then this problem would be apparent at other times but it only happens betwen 7pm and 9pm on a weekdays.
    When I call the technical help they can't seem to figure out the issue and blame it on my software which doesn't make sense.....  If they can't fix it they blame it on software how unprofessional.
    Please can someone advice.....
    Thank you

    from the figures you quoted you must have infinity and maybe get more assistance inthe infinity forum.
    you can check your exchange here to see if there are any problems http://usertools.plus.net/exchanges/mso.php
    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Slow speed during peak hours for over a year

    For over a year now my connection speed has slowed during peak hours, at first it would start around 6pm and drop to 5meg or so untill midnight at which point it would go back up to 8meg all night and morning.
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    I have been trying to get help with this from @BTCare on twitter for serveral months now and have gotten absolutely no where, every time i get the same old "are you on wireless or wired", "try a different router/microfilter", "try another PC", "run a diagnostic test on our speed tester" etc etc and at the end of it they go silent and then when i try and get some kind of update we are back to square one of being told to fill out my details on the website to open a NEW ticket even though i currently have 5 or 6 open tickets for the same **bleep** issue.
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    AR7 DSL Modem Statistics:
    [DSL Modem Stats]
    US Connection Rate: 448 DS Connection Rate: 8128
    DS Line Attenuation: 10 DS Margin: 15
    US Line Attenuation: 5 US Margin: 23
    US Payload : 5764512 DS Payload: 33282192
    US Superframe Cnt : 87110 DS Superframe Cnt: 87110
    US Transmit Power : 0 DS Transmit Power: 0
    LOS errors: 0 SEF errors: 0
    Errored Seconds: 0 Severely Err Secs: 0
    Frame mode: 3 Max Frame mode: 0
    Trained Path: 0 US Peak Cell Rate: 1056
    Trained Mode: 3 Selected Mode: 1
    ATUC Vendor Code: 54535443 ATUC Revision: 2
    Hybrid Selected: 1 Trellis: 1
    Showtime Count: 6 DS Max Attainable Bit Rate: 10912 kbps
    BitSwap: 1 US Max Attainable Bit Rate: n/a
    Annex: AnxA psd_mask_qualifier: 0x0000
    Power Management Status: L0 DS HLINSC: 0
    US ACTPSD: -345 DS ACTPSD: -365
    Total init. errors: 1 Total init. timeouts: 0
    Showtime init. errors: 0 Showtime init. timeouts: 0
    Last showtime init. errors: 1 Last showtime init. timeouts: 0
    ATUC ghsVid: b5 00 54 53 54 43 00 00
    T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
    ATUR ghsVid: b5 00 54 53 54 43 00 00
    T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
    [Upstream (TX) Interleave path]
    CRC: 0 FEC: 0 NCD: 1
    LCD: 0 HEC: 0
    [Downstream (RX) Interleave path]
    CRC: 0 FEC: 0 NCD: 0
    LCD: 0 HEC: 0
    [Upstream (TX) Fast path]
    CRC: 0 FEC: 0 NCD: 0
    LCD: 0 HEC: 0
    [Downstream (RX) Fast path]
    CRC: 0 FEC: 0 NCD: 0
    LCD: 0 HEC: 0
    [ATM Stats]
    [Upstream/TX]
    Good Cell Cnt: 120094
    Idle Cell Cnt: 1444599
    Tx Packets Dropped Count: 0
    Tx Bad Packets Count: 1067
    [Downstream/RX)]
    Good Cell Cnt: 693379
    Idle Cell Cnt: 27694604
    Bad Hec Cell Cnt: 0
    Overflow Dropped Cell Cnt: 0
    Rx Packets Dropped Count: 0
    Rx Bad Packets Count: 0
    [SAR AAL5 Stats]
    Tx PDU's: 117946335
    Rx PDU's: 155121137
    Tx Total Bytes: 4246066378
    Rx Total Bytes: 461177898
    Tx Total Error Counts: 0
    Rx Total Error Counts: 676
    [OAM Stats]
    Near End F5 Loop Back Count: 0
    Near End F4 Loop Back Count: 0
    Far End F5 Loop Back Count: 0
    Far End F4 Loop Back Count: 0
    SAR OAM Ping Response Drop Count=0

  • Here we go again! MEGA slow speeds during peak hou...

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    Rottie wrote:
    borley wrote:
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