Slow speeds/disconnections in Coventry area (02476...

For past 4 days I've been getting slow speeds and disconnections.
Phoned support got through to India (waste of time), and was told to ring back tomorrow because they had so many problems.
Anyone else in Coventry area having probs?
Luckily I am nearing the end of my contract so I think I will be off soon.
cheers,
Robin

Yes still have disconnection problems although not as bad now.
The last time I got disconnected the hub was showing a steady orange b.
I have had broadband since early days so I have the filtered face plate.
An engineer has been out to rewire the main phone socket and fit a new filtered face plate.
He tested the line and didnt find any faults with it.
I have had two disconnections since then.
I called India who gave me the number of the network support team and a pin number.
I havent rung yet because the connection is working.
My neighbour who is with a different ISP is having similar problems so I dont know if there is a problem at the exchange.
We are both on the Binley exchange.
Thanks for any help you can provide.

Similar Messages

Bt infinity 2 slow speeds and disconnection

hi all hi all after having spent over two hours on the phone with BT being passed from post to post from billing to technical support back to billing people slamming phones down on me and no help what so ever today 22/05/2014 have been with bt over 5 years phone line the broadband and all services
it a joke now
2012 I have had fibre optic broadband service with BT and all was ok till November 2013 when start have slow speeds and in January year 2014 started having disconnections reconnection connections form 5 mins to to 60mnis or sum times 2mins of the broadbands and the connections sometimes 3 to 4 times a day disconnections and so on .... when was supposed to be fixed the upload speed was very slow and the download speed was okay when I first started with BT with the fibre-optic broadband two years ago nearly I was averaging about 42 meg per day and average speed of upload was 6.5 Mag
but now 32.meg dowm /up is 3.5 Rwent off in February he did a shift in lift because the broadband was 42 meg download bought lacked upload speed of less than half meg for the day of the lift it ran at 52 meg with an average upload speed of about seven meg from around February till the end of February then stat act erratically reboot the bt hub 4 rebooting all time DSL light off on the main openreach modem in one day was off and on 36 times
had engineers visit last week 14th of May to test line all was ok with line but i had now found out that bt they'll are now only selling me option one broadband fibre-optic even though I am paying for option two they now states that the speed on my line will never go above 36 meg so why am I paying for option 2 fibre-optici be through to the billing department today said yes you are an option 2 but the technical department to say my line will only support 36 meg and I did find out from the engineer that I am on option one and only for the supply of the broadband line but have been pay for BT infinity option2
I think this is just an easy way for BT to get out of fixing the mind correctly by downgrading the line but wanting the customer to carry on paying for option to have tried with billing to sort this problem out today they just said you need to speak to technical support technical support what support manages to say you need to speak to billing one of them even slammed the phone on me
No customer support spent over two hours on the phone today and got nowhere and one department saying we can downgrade you to option one broadband but it will cost you £30 to do so
who i speak to if billing are no help at all ??????

BT BROADBAND AVAILABILITY CHECKER
Telephone Number 01704 on Exchange CHURCHTOWN is served by Cabinet 6
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
FTTC Range A (Clean)
41
32.3
8.3
6.3
Available
FTTC Range B (Impacted)
35.2
19.3
8.3
5
Available
WBC ADSL 2+
Up to 15
8.5 to 19
Available
WBC ADSL 2+ Annex M
Up to 15
Up to 1.5
8.5 to 19
Available
ADSL Max
Up to 7
6 to 8
Available
WBC Fixed Rate
2
Available
Fixed Rate
2
Available
Other Offerings
Fibre Multicast
Available
Copper Multicast
Available
For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage.
For FTTC Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Dec-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.
If the End User wishes to migrate from their current Broad

Slow speed. Disconnects every 5 minites

Slow speed. Disconnects every 5 minites
Plan: High speed 3Mbps
Modem: Actiontec GT784WN
Verizon email few days ago: Recent tests have shown that the performance of your HSI service may at times fall below the minimum standards that Verizon has established for your service tier.
Unpluging and rebooting the modem does nothing.
VPI:     0
VCI:     35
Broadband Mode Setting:     MULTIMODE
Broadband Negotiated Mode:     G.DMT
Connection Status:     CONNECTED
Downstream Speed:     896 Kbps
Upstream Speed:     448 Kbps
Retrains:     14
Retrain Timer:     0 Days, 0H:3M:60S
ATM QoS class:     UBR
Near End CRC Errors Interleave:     59538
Near End CRC Errors Fastpath :     N/A
Far End CRC Errors Interleave :     37918
Far End CRC Errors Fastpath :     N/A
30 Minute Near End CRC Interleave :     448
30 Minute Near End CRC Fastpath :     N/A
30 Minute Far End CRC Interleave :     0
30 Minute Far End CRC Fastpath :     N/A
Near End RS FEC Interleave :     0
Near End RS FEC Fastpath :     N/A
Far End RS FEC Interleave :     0
Far End RS FEC Fastpath :     N/A
30 Minute Near End FEC Interleave :     1944
30 Minute Near End FEC Fastpath :     N/A
30 Minute Far End FEC Interleave :     4
30 Minute Far End FEC Fastpath :     N/A
30 Minute Discarded Packets Downstream :     0
30 Minute Discarded Packets Upstream :     0
SNR Downstream :     11 dB
SNR Upstream :     9 dB
Attenuation Downstream :     63 dB
Attenuation Upstream :     31 dB
Power Downstream     15.1 dBm
Power Upstream     11.9 dBm

I live on the 20th floor of apartment building. Here what I see from what I believe is the NID for the apartment from where a tech was repairing the phone line about 7 years ago. There are 4 bundles of wires. One or two of those bundles have dozens of wires protruding from them. Of those wires about 6-8 lead into a gray plate that has about 10 screws. These wires are wrap around the screws. There are no test jacks of any kind, it looks like it predates DSL modems. No longer have voice service or a physical land line phone, drop it 3 years ago .

Why are the songs in my itunes library playing at slow speeds?

Why are the songs in my library playing at slower speeds? They sound likean old casette player with rundown batteries?

What are your hardware specs?
OS, version of iTunes, etc....
Is this on a computer or iOS device?
iPods can change the playback speeds, but in iTunes on desktop/laptop, it could be caused by other programs.
https://discussions.apple.com/message/3147928#3147928

Very slow speeds and ridiculous email and bill for...

Hi
i have several issues. I have been a very satisfied customer for over 15 years until early summer of this year:
1. My broadband speeds remain painfully slow despite 3 complaints and investigations. In fact my line is still connected to the test line as I was advised to do and I have never had a call back as promised.
2. I have now received an email message to say I have used 90gb at a cost of £50. This is almost all uploads. i upload nothing and this figure is impossible. Until June my usage was quite small and I came nowhere near my limit on option 2. Nothing has changed with my usage since then. I do not download or stream films and do not upload large quantities. I probably would stream films, but the slow speed does not allow it.
3. I spent over an hour on the phone trying to sort this out today, but was not helped by a succession of people who barely understood the situation and had even less understanding of customer service. I have now emailed, but have had a message saying it might be 72 hours before a reply.
Any advice would be really helpful as I am at my wits end
Solved!
Go to Solution.

Ok....since the original post the problem has continued. I have spent literally hours on the phone to people who say all the same things and never come up with a solution.
The test results are below. I do not experience speeds as reported. And if I use another tester it correctly comes out as about 1 4 - 1.9. or even lower. The upload usage is still showing as high....but it is just not possible. I have now reset the hub wireless key, but I have not shared this with anyone in range. Apple TV is now disconnected after it was going to take 20 hours to download a film!
I am at my wits end with this and really do not want the hassle of changing provider but even after 20 years BT broadband I am so very close to that.
Any ideas would be appreciated.
Thanks
Julie
Home Hub 3
iMac
Set up not changed in 5 years. other than new hub about 6 months ago.
Wired connection to main mac, but also wireless to other devices.
The BT tester shows 6.09 mbps
Download speedachieved during the test was - 6.09 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
ADSL Line Status
Connection information
Top of Form
Line state:
Connected
Connection time:
0 day, 17:53:05
Downstream:
8,128 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
14.4 dB / 23.0 dB
Line attenuation (Down/Up):
6.5 dB / 5.0 dB
Output power (Down/Up):
15.8 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
0 / 0
Error Seconds (Local/Remote):
0 / 0

Slow speed, please help

Hi, I have has problems with my line disconnecting due to an faulty extension cable which I have removed but my internet is still slow.
My ADSL Stats are:
My Speed Test Result
My Line Speed Check
Is there anything that can done to increase the speed of my internet?
Thanks, Alex

there is something causing a problem with your connection as your earlier posts you had an attenuation of 49.4 but now up to 58. this should be more or les constant with a change when you move to 21CN.
are you connected direct to the test socket via a filter (preferably new one)? what other changes did you make apart from doing away with extension cable?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Upgraded to ADSL2 now get slower speeds than befor...

Hello
Well last Tuesday my line was upgraded to the 20mb ADSL2 and I was looking forward to some increase in bandwidth (even though before the upgrade my line was pumping 7mb most of the time which I was happy with)
Now for some reason I am getting slower speeds than before I upgraded. Something tells me I should not have bothered with the amount of effort it took to get the upgrade.
I cant understand why my DL is saying 3000+ and before upgrade it was reading 7500+
I have not reset my hub manually all disconnections have been done automatic.
Here are my router stats and I have been reading a few posts and I am hoping someone can shine some light on this for me:
BT Home Hub - DSL Connection
DSL Connection
Link Information
Uptime:
2 days, 0:36:48
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
687 / 3,347
Data Transferred (Sent/Received) [MB/GB]:
177.59 / 3.69
Output Power (Up/Down) [dBm]:
9.5 / 0.0
Line Attenuation (Up/Down) [dB]:
14.5 / 28.0
SN Margin (Up/Down) [dB]:
12.5 / 19.0
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
2 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
17 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 97
HEC Errors (Up/Down):
0 / 96
Line Profile:
Fast
Software version: 6.2.6.H
Solved!
Go to Solution.

That's good to hear
Enjoy the speed
-+-No longer a forum member-+-

Another one with slow speeds - sorry!

We have been BT BB customers for years and have been fine most of the time. We are supplied by an ADSL max exchange and we are about 1.5 miles away. In the last few days my download speeds are VERY variable sometimes taking minutes to load a page if at all, sometimes fine.
We have a Home Hub 3 with a master socket fitted with an i-plate, microfilters to all sockets were replaced last year.
I'm a bit clueless (better since I've been stalking on this board for the last few days)
Quiet test is - well quiet. No crackles, hisses or anything added.
I.m not aware of any connection drops, I do admit to one reset press. and there have been a couple of episodes of disconnection to attach to the test socket.
I have a fault reported with BT who say the problem is with my internal equipment and private engineer booked to fit me a ADSL service specific faceplate and trace my fault but TBH the price quoted might be more than I can afford so if you guys can help me I'd be very, very pleased.
Thank you in advance
Kate
ADSL test is
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 00:30:42
Downstream:
8,128 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.4 dB / 27.0 dB
Line attenuation (Down/Up):
34.5 dB / 22.0 dB
Output power (Down/Up):
19.9 dBm / 12.3 dBm
FEC Events (Down/Up):
556 / 0
CRC Events (Down/Up):
2 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65 / 0
Error Seconds (Local/Remote):
0 / 0
BT sppedtest is
Download speed 6.03
Upload 0.38
ping latency 39.13
1. Best Effort Test:
Download Speed : 5.95 Mbps

If my speeds are fine using the master socket - do I assume that the BT fault finder was right and my internal wiring/kit is at fault in that speeds are slow when using the normal front plate socket.
Dumb question - can I not just stay plugged into the test socket as that works well, (apart from not being able to use the landline phone)
Dumb question 2 do you need to know what the ADSL stats when im experiencing slow speeds - this was a snapshott this afternoon using a different speedchecker
Today 15:265811 kbps (726kB/s)374 kbps (46.8kB/s)Share
Today 13:542960 kbps (370kB/s)18 kbps (2.25kB/s)Share
Today 13:105895 kbps (737kB/s)357 kbps (44.6kB/s)Share
Thanks for helping
Kate

Intermittent slowness and disconnects

My Verizon DSL connection has been intermittently slow with random disconnects for the past 2 weeks. Unplugging/replugging the modem doesn't fix it. I'm in Pittsburgh using a Westell 7500. Any help?
news.giganews.com
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 xe-2-3-0.er1.iad10.us.above.net (209.66.64.189) 0 ms 0 ms 0 ms
3 xe-1-0-0.er2.iad10.us.above.net (64.125.25.50) 0 ms 0 ms 0 ms
4 above-uu.iad10.us.above.net (64.125.13.174) 7 ms 1 ms 0 ms
5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 1 ms 0 ms 0 ms
6 as0-0.PITT2-CORE-RTR1.verizon-gni.net (130.81.20.93) 6 ms 6 ms 6 ms
7 P3-0-0.PITT2-DSL-RTR7.verizon-gni.net (130.81.9.154) 8 ms 6 ms 6 ms
8 * * *
9 * * *
10 * * *
Max number of unresponsive hops reached (firewall or filter?)
news-europe.giganews.com
1 vl201.gw2.ams.giganews.com (216.196.110.2) 4 ms 0 ms 0 ms
2 208.174.49.145 (208.174.49.145) 1 ms 0 ms 0 ms
3 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 9 ms 7 ms 18 ms
4 cr1-bundle-pos1.NewYork.savvis.net (204.70.196.137) 114 ms 101 ms 102 ms
5 er2-tengig-2-1.NewYork.savvis.net (204.70.198.14) 101 ms 101 ms 102 ms
6 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 102 ms 101 ms 105 ms
7 0.xe-1-1-1.NY325-BB-RTR2.verizon-gni.net (152.63.1.206) 101 ms 101 ms 101 ms
8 as0-0.PITT2-CORE-RTR2.verizon-gni.net (130.81.20.95) 106 ms 113 ms 105 ms
9 P4-0-0.PITT2-DSL-RTR7.verizon-gni.net (130.81.9.158) 107 ms 108 ms 105 ms
10 * * *
11 * * *
12 * * *
Max number of unresponsive hops reached (firewall or filter?)
Transceiver Statistics
Transceiver Revision: A2pB020b3.d20h
Vendor ID Code: 4D54
Line Mode: ADSL_2plus
Data Path: FAST
DSL Speed (Kbits/Sec) 5013 861
Margin (dB) 4.9 18.4
Line Attenuation (dB) 46.0 23.6
Transmit Power (dBm) 0.0 12.8

Your line looks to be pretty long to be using 5Mbps service on it. I think your disconnects may be from copper that is experiencing changes in how it is able to carry the DSL signal due to the changing weather. Perhaps the copper cabling is also deteriorating as it is exposed to the elements. Either way, we need to rule out some things first before deciding on a course of action.
Right now, your modem's margin is low, the downstream speed is not synced up correctly, and the attenuation is high. In addition, transmit powers are not reported but can be assumed, which also suggest a lenghty or degraded line as well as the equipment attempts to compensate for the speed.
If you have access to your NID, I'd like for you to plug your modem into it first to see if we can pull better statistics from the line. If they are much improved, we'll need to start troubleshooting where in the home the copper is giving issues. If there is no change, the next course of action would be to get Verizon out to repair the line on their end of things to try and improve the signal coming in. If they really cannot do anything, then I believe the line will require a bumping down in speed to 4Mbps/768kbps after overhead, instead of trying to aim for a full 5Mbps.
If the slow speed issues are not from the poor line stats, please give us some information on what is taking place when the speeds are reduced. Is it during the evening or night time hours when this occurs? Is there any particular usage pattern in your home that could be perhaps causing this issue? How about your modem sync speeds? Traceroutes?
========
The first to bring me 1Gbps Fiber for $30/m wins!

Slow speeds/constant drop outs

Hi,
I have been having a lot of problems with my BB speed for the last few months. I have generally lived with it, but now its getting difficult to do anything including online gaming using Xbox Live.
Sometimes the speeds are quite healthy, then suddenly drop very slow, router disconnects from the Internet, reconnects, slow speeds, speeds up, slow down, etc etc etc. Its not a quick cycle, sometimes its OK for most of the day.
Every now and then, some websites wont want to load at all. I have to reboot the router (sometimes have to restore to factory settings) before anything starts to work. I get similar issues to the Vision box.
I have tried a few different routers (all HH3) - version a and b. The only way the web starts working for the longest periods is when I have done a factory reset of the routers.
I have also noticed that the ping is generally quite high (100ms+). Usual ping rate of around 183ms.
Can anyone suggest a way to fix this long term? My K/D ration on MW3 is getting heavily screwed!
Thanks all.
Solved!
Go to Solution.

the usual request for information
in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Please Raise/Uncap IP Profile - Slow speeds

Hi Guys,
Up until a week ago I was achieving speeds of between 18-20mb, no issues for
the past year.
This last week I've been losing connection intermittently. When it does work
the speed is between 3-5mbs.
The current setup is, a master socket box, with my router plugged in via a
filter.
Spoke to BT numerous times over the past week, carrying out their tests,
including quite phone line test and plugging my homehub directly into the
master test socket with a filter attached.
I could still here static over the line during this test. Yet still was told
that they can not see a fault on my line, but that the problem is with my
home wiring.
I have not changed any sockets or wiring in my property, up until a week ago
all was fine. I was not expericing these dreadful disconnects, nor slow
speeds.
Nevertheless, I understand faceplates and filters have the potential to giveup,
so I visited maplins.
One by one, I replaced the filter attached to router, tested speed, master
socket faceplate, tested speed and finally the master socket box it'self.
As you can guess, no change in static on phone line, random router
disconnects or speed.
As the week has gone on, the connection has stablized, only a few line diconnects here & there. Can still hear static, speeds have not budged.
I intend to phone BT again to request an engineer be sent out to test the phone line.
I'm guessing that the cause of the static is a phone line fault at BT's end.
And that my slow speeds are due to this phone line fault (instability), but
also the fact that it looks like my IP profile has been capped. (screenshot
below).
Screenshots below of tests I carried out before writing this.
I used to acheive speeds of between 16-20mb, my IP Profile can't be right.
Short "Connection time" because of recent disconnect:
All input will be greatly appreciated. Hopefully one of the mods can atleast in the meantime, increase my IP Profile.
Thank you in advance,
Y3n

Hi Y3n,
FTTC SHOULD not be too far away for you, viz :-
Many premises in Fordham are included within the Connecting Cambridgeshire programme. This means that, by the end of 2015, there will be improvements to the broadband infrastructure that will enable many homes and businesses to receive superfast broadband speeds (minimum 24Mbps)* while others will be able to receive fibre broadband speeds of between 2Mbps and 24 Mbps
It is now confirmed that fibre cabinets bringing superfast broadband will be upgraded December 2014 and March 2015. Check our map of cabinets for more information about where the cabinets are located. For more information about Superfast broadband visit our Superfast Question and Answers Page.
Best regards,
dfenceman

Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.

Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.
The above is what the bar says. It's been a while and wondered, maybe Apple changed the format for forums. Then got this nice big blank canvas to air my concerns. Went to school for Computer Science, BSEE, even worked at Analog Devices in Newton Massachusetts, where they make something for apple.
The bottom line is fast CPU = more FPU = more headroom and still can't figure out why the more cores= the slower it gets unless it's to get us in to a 6 core then come out with faster cores down the road or a newer Mac that uses the GPU. Also. Few. I'm the guy who said a few years ago Mac has an FCP that looks like iMovie on Steroids. Having said that I called the campus one day to ask them something and while I used to work for Apple, I think she thought I still did as she asked me, "HOW ARE THE 32 CORES/1DYE COMING ALONG? Not wanting to embarrass her I said fine, fine and then hung up. Makes the most sense as I never quite got the 2,6,12 cores when for years everything from memory to CPU's have been, in sets of 2 to the 2nd power. 2,4,8,16,32,64,120,256,512, 1024, 2048,4196,8192, 72,768. Wow. W-O-W and will be using whatever I get with Apollo Quad.
Peace to all and hope someone can point us in THE RIGHT DIRECTION. THANK YOU

Thanks for your reply via email/msg. He wrote:
If you are interested in the actual design data for the Xeon processor, go to the Intel site and the actual CPU part numbers are:
Xeon 4 core - E5.1620v2
Xeon 6 core - E5.1650v2
Xeon 8 core - E5.1680v2
Xeon 12 core - E5.2697v2
I read that the CPU is easy to swap out but am sure something goes wrong at a certain point - even if solderedon they make material to absorb the solder, making your work area VERY clean.
My Question now is this, get an 8 core, then replace with 2 3.7 QUAD CHIPS, what would happen?
I also noticed that the 8 core Mac Pro is 3.0 when in fact they do have a 3.4 8 core chip, so 2 =16? Or if correct, wouldn't you be able to replace a QUAD CHIP WITH THAT? I;M SURE THEY ARE UO TO SOMETHING AS 1) WE HAVE SEEN NO AUDIO FPU OR PERHAPS I SHOULD CHECK OUT PC MAKERS WINDOWS machines for Sisoft Sandra "B-E-N-C-H-M-A-R-K-S" -
SOMETHINGS UP AND AM SURE WE'LL ALL BE PLEASED, AS the mac pro was announced Last year, barely made the December mark, then pushed to January, then February and now April.
Would rather wait and have it done correct than released to early only to have it benchmarked in audio and found to be slower in a few areas- - - the logical part of my brain is wondering what else I would have to swap out as I am sure it would run, and fine for a while, then, poof....
PEACE===AM SURE APPLE WILL BLOW US AWAY - they have to figure out how to increase the power for 150 watts or make the GPU work which in regard to FPU, I thought was NVIDIA?

Slow speeds. Apparently I don't have a bt broadban...

After using bt's own e-form to email them about my long running loss of speed over the year from 2.6mb for the last say 10 years, to 1.6mb (1.4mb at its lowest) download / 0.36 up. ping latency around 0.38 i think, apart from today where its 42.25!! what's that?!
All I've got back so far is:
"Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 14 days.
Thank you for allowing us to be of service to you. " ....and....
"This is in regards to the e-mail you have send on 20th August 2014. We are sorry to inform you that there is no sufficient information in the e-mail to pull up any active broadband account. We would request you to provide the details of your broadband account so that we can pull up the account and help you further."
Just to be clear, their OWN e-form didn't have enough information for them to find my account??? It asks for my name, address, phone number my broadband is on, email address, my account number (assume its the BT account as that's all I have), plus the problem. What else can I type in if there's no other fields.
So I submitted the form. A couple of days later I got an email back with the above included in it.
1. Why automatically close the call? They hadn't resolved anything, so why close it? The only other thing they mentioned was going onto their Help pages (durr how did i manage to use their e-form in the first place?).
2. No mention of what these missing "details" are. (On purpose?)
So I replied and being a little annoyed at their poor response, which just sounds like "yep dealt with that call within the response time target I got to make".
I've had BT broadband since its inception, even before, but they cannot find my account? Amazing they can bill me each quarter without any problems. So I sent my bt account number again even thought it was included in the e-form. Asked them clearly to tell me what "details" of my broadband account they need from me. More than happy to oblige. Oh, and no I'm not satisfied with their resolution and re-open the call!!
So some more days have now passed and guess what. I get an email with the exact same text!!
I replied. In CAPITAL LETTERS for the hard of hearing. What specific details do you want from me?
I wait in baited breath.
OMG I haven't even got onto the problem of the slow speed issue yet!
I guess they want me to phone (premium 0800 number?), or do something myself. I don't want to phone them as I've experienced the same ol' routine before, life's too short. I've paid the top price for ever, so I would think they could do some of the leg work eh? I mean part of the cost is the support they provide, right? How do you lose a broadband account?
It niggles me is that I pay same price infinity customers do and I'm still stuck in the dial-up speed ages. And don't get me on about those tv ads. Like everyone can get infinity. Yeah I'm still waiting after 5 years that it was coming. Amazing the Isles of Scilly with about 10 people living on there manage to get it quicker than me living in a town in the middle of the UK. I digress...
If I can do a speed test from both their bt.com site and btwholesale speed test and get a poor speed (approx 1.8 max) from exchange to router then I know by the time it gets to my pc its not going to be 2.6 is it.
PS i don't have a master socket/test socket to try. its the old type. And why has the speed just dropped and kept down (like for so many others in this forum), where nothing has changed, at least at the customers end of the line.
I don't expect someone in the forum to come up with the solution, but its more of a rant on my part at the poor response to my request, let alone some kind of investigation into the problem itself.
I work in "IT" and part of it is dealing with calls from customers. If I had dealt with a call like BT had then I'd be getting a ear bashing from my manager.
Solved!
Go to Solution.

if you want help about your conenction speed from the forum members then can you post the adsl stats from your router please.
can you try quiet line test dial 17070 option 2 should be quiet nohiss/crackle and best with corded phone if cordless then dull hum normal
can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
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Slow speeds, almost dead, can't figure out what's ...

Hi all, I've had very slow speeds from my homehub for almost a week. I've tried a factory reset on the hub to no avail. I also spoke to technical support in India I think, but they were no help.
When I perform a speed check the speed from the exchange to my house is fine, it's after that it dies a death.
I've checked all cables and it is not cabling after the hub as this problem effects internet tv's that are connected via ethernet cable and others that are wireless and also tablets that work on wifi.
In the last week I have had download speeds as low as 0.03 and for only a few hours last Monday has it been OK all of a sudden. I presumed a fix elsewhere but the problem came back an hour or two later.
At the moment we can't use iplayer, youtube and every webpage takes ages to load. It's quite horrible.
Has anyone got any idea's what could be wrong and are there any diagnostic tests I can run on the hub to see if it's borked.

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Slow speed/high SNR margin after upgrade to ADSL2+...

I have an issue with slow speed that I am suspecting is caused by a high SNR margin (about 12dB) which has come about (I believe) due to the fact that my router was repeatedly reset during the first few days of the upgraded service. The exchange was upgraded to ADSL2+ on 3rd January.
I have a US Robotics 9108 which has worked fine for nearly six years. I was getting around 8Mbps before the upgrade which isn't far off the theoretical maximum.
There was a problem with my router and I only found it to be my router at fault over the last few days. Upgrading its firmware has cured the problem which was that requests weren't being fulfilled once connection had been established, (seemingly particularly when this was ADSL2+ or ADSL2 mode). Consequently, I reset my router in these instances and I believe that this will have been interpretted by the exchange as being due to line noise. In general, I disabled ADSL2 and 2+ modes on my router to force it back to G.DMT and it usually worked fine (albeit slow sync rate relative to that I had before 3rd January).
During fault conditions, the connection synced OK. I recently borrowed a router and tried it and it immediately connected faster than mine had done previously and I could access the web without issue. This confirmed that my US Robotics was at fault, and after downloading its latest firmware, it fixed the problem.
There is no bell wire as there are no hard wired extensions from the master socket. I use a single filter which plugs directly into the master socket (i.e. no extension lead to the filter).
I was using a BT filter (MF50) I got in 2004 when I first got broadband. This came with a Voyager 100 modem and is a rebranded YCL one. I have since replaced this with a Z350-UK which I have borrowed. The US Robotics didn't come with any filters.
With the BT filter, caller display does not work at all when the router is connected in ADSL2 mode. In G.DMT mode the problem with caller display was intermittent. The Z350-UK has rectified the problem with caller display not working when in ADSL2 mode. I have ordered a Pressac Interstitial VDSL Faceplate as a perminant solution.
Do I need to contact the support helpline to get this fixed? Or will the SNR margin drop over time? As I say, I got around 8Mbps before the upgrade.
I am presently connected in 2+ mode and stats are:
SNR margin (dB):
12.8
5.4
Attenuation (dB):
34.0
12.0
Output power (dBm):
0.0
12.8
Attainable rate (Kbps):
8984
1144
Rate (Kbps):
6495
1144
I have just run the BT Speed Test and the results are:
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
5282 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 5282 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6495 Kbps(DOWN-STREAM), 1144 Kbps(UP-STREAM)
IP Profile for your line is - 5730 Kbps
2. Upstream Test: -provides background information.
Upload Speed
938 Kbps
0 Kbps
1144 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 938 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1144 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

once you have maintained 3 days + stable connection then you can contact the forum mods on this link and request a noise margin reset http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 72 hours
you do not need to contact the helpline
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Slow speeds/disconnections in Coventry area (02476...

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