Slow speeds for about a month now - Joke

Question

Connection information
Line state
Connected
Connection time
4 days, 9:26:55
Downstream
608 Kbps
Upstream
448 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
9.7 dB / 20.0 dB
Line attenuation (Down/Up)
47.0 dB / 26.0 dB
Output power (Down/Up)
17.0 dBm / 12.4 dBm
Loss of Framing (Local)
25
Loss of Signal (Local)
17
Loss of Power (Local)
0
FEC Errors (Down/Up)
603 / 112
CRC Errors (Down/Up)
19 / 2147480000
HEC Errors (Down/Up)
nil / 56
Error Seconds (Local)
36

Answer 1

Jay12345 wrote:
Guys I have the same problem only mine is worst. The speed has decrease dramatically over the last 3 days.
I did a speedtest as instructed on here. Results.
Download speedachieved during the test was - 171 Kbps
 For your connection, the acceptable range of speedsis 2000-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :460 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
 IP Profile for your line is - 7000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 35.94:32.27:31.94 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
====================
Upload speed achieved during the test was - 275 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 444 Kbps
Also can someone link me to the BT BB help line so I can talk to someone about this? All the advice on the website end with "contact your ISP if you need further help" but it doesn't provide any numbers or any links to numbers.
welcome to the forum
your problem looks different at first glance.  can I suggest you start your own subject and that way replies won't get mixed up between the originator and yourself
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