Slow speeds: moving phone charger fixed it for me

I had a problem of my airport slowing down to 150kbits. I found it was due to plugging in my phone charger right next to the airport express. Removed it and everything was fine.

welcome to the BT community forum where you probably read is where customers help customers and only BT employees are the forum mods
if you want to complain about the cost of the work then try online chat
live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
if you would like some assistance from the forum with your conenction speed then please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • Very slow speeds and ridiculous email and bill for...

    Hi 
    i have several issues. I have been a very satisfied customer for over 15 years until early summer of this year:
    1. My broadband speeds remain painfully slow despite 3 complaints and investigations. In fact my line is still connected to the test line as I was advised to do and I have never had a call back as promised.
    2. I have now received an email message to say I have used 90gb at a cost of £50. This is almost all uploads. i upload nothing and this figure is impossible. Until June my usage was quite small and I came nowhere near my limit on option 2. Nothing has changed with my usage since then. I do not download or stream films and do not upload large quantities. I probably would stream films, but the slow speed does not allow it.
    3. I spent over an hour on the phone trying to sort this out today, but was not helped by a succession of people who barely understood the situation and had even less understanding of customer service. I have now emailed, but have had a message saying it might be 72 hours before a reply.
    Any advice would be really helpful as I am at my wits end
    Solved!
    Go to Solution.

    Ok....since the original post the problem has continued. I have spent literally hours on the phone to people who say all the same things and never come up with a solution.
    The test results are below. I do not experience speeds as reported. And if I use another tester it correctly comes out as about 1 4 - 1.9. or even lower. The upload usage is still showing as high....but it is just not possible. I have now reset the hub wireless key, but I have not shared this with anyone in range. Apple TV is now disconnected after it was going to take 20 hours to download a film!
    I am at my wits end with this and really do not want the hassle of changing provider but even after 20 years BT broadband I am so very close to that.
    Any ideas would be appreciated.
    Thanks
    Julie
    Home Hub 3
    iMac
    Set up not changed in 5 years. other than new hub about 6 months ago.
    Wired connection to main mac, but also wireless to other devices.
    The BT tester shows 6.09 mbps
     Download speedachieved during the test was - 6.09 Mbps
     For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
     Additional Information:
     Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
     IP Profile for your line is - 7.15 Mbps
    ADSL Line Status
    Connection information
    Top of Form
    Line state:
    Connected
    Connection time:
    0 day, 17:53:05
    Downstream:
    8,128 Kbps
    Upstream:
    448 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    14.4 dB / 23.0 dB
    Line attenuation (Down/Up):
    6.5 dB / 5.0 dB
    Output power (Down/Up):
    15.8 dBm / 11.9 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    1 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    0 / 0
    Error Seconds (Local/Remote):
    0 / 0

  • Slow Speeds, no phone for two months, extortionate...

    Last summer, in preparation for Infinity (or so we were told), work was carried out at our local cabinet.  Most houses in the street lost their phone for days, weeks or even months.
    Thankfully we have a second line in the house dating back to dial up days and the broadband is on that line so broadband was unaffected.
    Our phone was dead for two months. I phoned BT several times a week during the outage and was told each time that they couldn't help me but promised someone would ring back. We made probably ten to twenty phone calls, and never received even one call back. Before you think that they couldn’t return the call because the line was dead, of course they had another number where they could reach us!
    After a couple of months the phone just started working again. Unsurprisingly we were not informed that it had been fixed, or why it was out for so long or anything like that. Never heard anything from any customer service representative, never received any compensation or an apology.
    A week ago our phone went dead again. Phoned up and since this time there was a question that it might be an internal fault, BT were suddenly extremely interested in fixing it. BT engineer visited, replaced a meter of internal wiring that had become damaged and was gone in under thirty minutes – price £380! Yes THREE HUNDRED AND EIGHTY POUNDS. Some of us have to work months to save that much. Obviously BT are very willing to fix things when there’s money to be made and you can (in theory) get someone else to fix it. When it’s a fault in their street cabinets that only they can fix they don’t seem quite so keen on fixing the problem, no wonder!
    If the man had arrived in a plain white van instead of one with BT printed on the side you would almost expect to see him on an episode of BBC "Rogue Traders". 
    A year on and Infinity is still not available to us, although people only a few doors down the street can get it. Every time we’ve enquired we’ve been told it will become available to us within the next month or two, but that’s been going on for a couple of years now, they just keep pushing back the date. I don’t anticipate it anytime soon, so in the meanwhile will fall back on the regular BT ADSL line, which in the last couple of weeks has halved in speed. Unrelated to the fault on the first line, remember, because it’s a different line.
    Of course I don’t live in the middle of nowhere. There’s been broadband here for twelve years. Twenty-five minutes on the train from central London and even the (ex) council houses here have Porsches parked in front. This is a wealthy area, which doesn’t really benefit the poor locals like me, but you would think we would get Infinity at some point.
    No phone for two months, never being called back, charged £380 for a meter of cable and now getting half the broadband speed I was two or three years ago.
    BT probably call this progress.

    welcome to the BT community forum where you probably read is where customers help customers and only BT employees are the forum mods
    if you want to complain about the cost of the work then try online chat
    live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
    if you would like some assistance from the forum with your conenction speed then please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
    are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • 2.4GHZ clients very slow speeds with AP3600

    5508 WLC (7.5.102)
    AP36021
    We currently have a test WiFi SSID setup that uses basic mac filtering on our WLC's
    WLAN is configured with WPA and WPA2 L2 Security with WPA Policy and WPA2 Encryption.
    For some reason we seem to be getting very slow speeds on clients with 2.4GHZ
    for example speedtest.net I get 70mg upload and 65mg download on 5GHZ devices and about 1-3mg download and 1mg upload for 2.4GZ devices!
    AP36021 are dual band with 4 channels (2 x 2.4Ghz and 2 x 5Ghz)
    fyi - There are no dropped packets on the client stats via Prime mgmt that use 2.4GHZ
    Any ideas here?

    Foreign Primary WLC (let me know if you need the Anchor controller ouput as well)
    We have 3 ports configured  as 0/12 trunked
    interface GigabitEthernet0/12
    description + WLC ****
    switchport access vlan 999
    switchport trunk encapsulation dot1q
    switchport trunk native vlan 999
    switchport trunk allowed vlan 10,30,40
    switchport mode trunk
    switchport nonegotiate
    load-interval 30
    no cdp enable
    channel-group 3 mode on
    spanning-tree portfast
    end
    Building configuration...
    Current configuration : 330 bytes
    interface Port-channel3
    description + WLC ****
    switchport access vlan 999
    switchport trunk encapsulation dot1q
    switchport trunk native vlan 999
    switchport trunk allowed vlan 10,30,40
    switchport mode trunk
    switchport nonegotiate
    logging event trunk-status
    logging event bundle-status
    load-interval 30
    end
    AP switch port config
    Building configuration...
    Current configuration : 617 bytes
    interface GigabitEthernet4/32
    description AP36021
    switchport
    switchport access vlan 30
    switchport mode access
    switchport voice vlan 20
    load-interval 30
    speed auto 10 100
    wrr-queue bandwidth 5 90 5
    wrr-queue queue-limit 5 80 5
    wrr-queue random-detect min-threshold 2 70 100 100 100 100 100 100 100
    wrr-queue random-detect min-threshold 3 70 100 100 100 100 100 100 100
    wrr-queue random-detect max-threshold 2 100 100 100 100 100 100 100 100
    wrr-queue cos-map 2 1 0 1 2 4
    wrr-queue cos-map 3 1 3 6 7
    no snmp trap link-status
    mls qos trust cos
    no mdix auto
    spanning-tree portfast
    end
    show wlan 4
    WLAN Identifier.................................. 4
    Profile Name..................................... WLKPV
    Network Name (SSID).............................. WLKPV
    Status........................................... Enabled
    MAC Filtering.................................... Enabled
    Broadcast SSID................................... Enabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
    Client Profiling Status
        Radius Profiling ............................ Disabled
         DHCP ....................................... Disabled
         HTTP ....................................... Disabled
        Local Profiling ............................. Disabled
         DHCP ....................................... Disabled
         HTTP ....................................... Disabled
      Radius-NAC State............................... Disabled
      SNMP-NAC State................................. Disabled
      Quarantine VLAN................................ 0
    Maximum number of Associated Clients............. 0
    Maximum number of Clients per AP Radio........... 200
    --More-- or (q)uit
    Number of Active Clients......................... 21
    Exclusionlist Timeout............................ 60 seconds
    Session Timeout.................................. 7200 seconds
    User Idle Timeout................................ Disabled
    Sleep Client..................................... disable
    Sleep Client Timeout............................. 12 hours
    User Idle Threshold.............................. 0 Bytes
    NAS-identifier................................... hellotest
    CHD per WLAN..................................... Enabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ new-byod
    Multicast Interface.............................. Not Configured
    WLAN IPv4 ACL.................................... unconfigured
    WLAN IPv6 ACL.................................... unconfigured
    WLAN Layer2 ACL.................................. unconfigured
    mDNS Status...................................... Enabled
    mDNS Profile Name................................ default-mdns-profile
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Disabled
    Static IP client tunneling....................... Disabled
    PMIPv6 Mobility Type............................. none
        PMIPv6 MAG Profile........................... Unconfigured
        PMIPv6 Default Realm......................... Unconfigured
    --More-- or (q)uit
        PMIPv6 NAI Type.............................. Hexadecimal
    Quality of Service............................... Silver
    Per-SSID Rate Limits............................. Upstream      Downstream
    Average Data Rate................................   0             0
    Average Realtime Data Rate.......................   0             0
    Burst Data Rate..................................   0             0
    Burst Realtime Data Rate.........................   0             0
    Per-Client Rate Limits........................... Upstream      Downstream
    Average Data Rate................................   0             0
    Average Realtime Data Rate.......................   0             0
    Burst Data Rate..................................   0             0
    Burst Realtime Data Rate.........................   0             0
    Scan Defer Priority.............................. 4,5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Allowed
    WMM UAPSD Compliant Client Support............... Disabled
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    Passive Client Feature........................... Disabled
    --More-- or (q)uit
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ Global Servers
       Accounting.................................... Global Servers
          Interim Update............................. Disabled
          Framed IPv6 Acct AVP ...................... Prefix
       Dynamic Interface............................. Disabled
       Dynamic Interface Priority.................... wlan
    Local EAP Authentication......................... Disabled
    Security
       802.11 Authentication:........................ Open System
       FT Support.................................... Disabled
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Enabled
          WPA (SSN IE)............................... Disabled
          WPA2 (RSN IE).............................. Enabled
             TKIP Cipher............................. Disabled
             AES Cipher.............................. Enabled
    --More-- or (q)uit
          Auth Key Management
             802.1x.................................. Disabled
             PSK..................................... Enabled
             CCKM.................................... Disabled
             FT-1X(802.11r).......................... Disabled
             FT-PSK(802.11r)......................... Disabled
             PMF-1X(802.11w)......................... Disabled
             PMF-PSK(802.11w)........................ Disabled
          FT Reassociation Timeout................... 20
          FT Over-The-DS mode........................ Enabled
          GTK Randomization.......................... Disabled
          SKC Cache Support.......................... Disabled
          CCKM TSF Tolerance......................... 1000
       WAPI.......................................... Disabled
       Wi-Fi Direct policy configured................ Disabled
       EAP-Passthrough............................... Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Enabled
       FlexConnect Local Switching................... Disabled
    --More-- or (q)uit
       flexconnect Central Dhcp Flag................. Disabled
       flexconnect nat-pat Flag...................... Disabled
       flexconnect Dns Override Flag................. Disabled
       flexconnect PPPoE pass-through................ Disabled
       flexconnect local-switching IP-source-guar.... Disabled
       FlexConnect Vlan based Central Switching ..... Disabled
       FlexConnect Local Authentication.............. Disabled
       FlexConnect Learn IP Address.................. Enabled
       Client MFP.................................... Optional
       PMF........................................... Disabled
       PMF Association Comeback Time................. 1
       PMF SA Query RetryTimeout..................... 200
       Tkip MIC Countermeasure Hold-down Timer....... 60
    AVC Visibilty.................................... Disabled
    AVC Profile Name................................. None
    Flow Monitor Name................................ None
    Split Tunnel (Printers).......................... Disabled
    Call Snooping.................................... Disabled
    Roamed Call Re-Anchor Policy..................... Disabled
    SIP CAC Fail Send-486-Busy Policy................ Enabled
    SIP CAC Fail Send Dis-Association Policy......... Disabled
    KTS based CAC Policy............................. Disabled
    Assisted Roaming Prediction Optimization......... Disabled
    --More-- or (q)uit
    802.11k Neighbor List............................ Disabled
    802.11k Neighbor List Dual Band.................. Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    Multicast Buffer................................. Disabled
    Mobility Anchor List
    WLAN ID     IP Address            Status
    4           10.x.x.x          Up
    4           10.x.x.x         Up
    802.11u........................................ Disabled
    MSAP Services.................................. Disabled

  • My MacBook Pro is running slowly. I run Mountain Lion on it.  I received the following report from Etrecheck.  Can someone help me decipher it and provide me with steps to fix the slow speed?

    My MacBook Pro is running slowly. I run Mountain Lion on it.  I received the following report from Etrecheck.  Can someone help me decipher it and provide me with steps to fix the slow speed?
    Problem description:
    slow computer
    EtreCheck version: 2.0.11 (98)
    Report generated November 15, 2014 2:57:16 PM EST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 - VRAM: 384 MB
      NVIDIA GeForce GT 650M - VRAM: 512 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.8.5 (12F45) - Uptime: 6 days 7:45:47
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (25.67 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Rowmote Helper.app
      [loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.smarttech.iokit.SMARTBoard (11) Support
      [not loaded] com.tectona.driver.PL2303 (1.3.0) Support
      [loaded] com.webroot.driver.WebrootSecureAnywhere (54 - SDK 10.7) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.accountsd.plist
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.printtool.agent.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.coresymbolicationd.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.smarttech.boardservice.plist Support
      [running] com.smarttech.floatingtools.plist Support
      [running] com.smarttech.ink.plist Support
      [running] com.smarttech.SBWDKService.plist Support
      [running] com.smarttech.smartnotification.plist Support
      [running] com.smarttech.systemtrayicon.plist Support
      [running] com.webroot.WRMacApp.plist Support
      [running] com.webroot.WRMacBackNSync.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.regularrateandrhythm.rowmotehelperaide.plist Support
      [running] com.webroot.security.mac.plist Support
      [running] com.webroot.webfilter.mac.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      Garmin Express Service UNKNOWN (missing value)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Rowmote Helper Application (/Applications/Rowmote Helper.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      npwebroot: Version: 2.0.15 Support
      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.1
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 51 Check version
    Safari Extensions: ℹ️
      Password Manager
      webfilter
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      SMART Board  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          3% WindowServer
          2% iPhoto
          2% mds
          2% mdworker
          1% Google Chrome
    Top Processes by Memory: ℹ️
      382 MB Mail
      275 MB WebProcess
      107 MB Google Chrome
      103 MB WindowServer
      99 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      270 MB Free RAM
      1.50 GB Active RAM
      1.30 GB Inactive RAM
      1.22 GB Wired RAM
      20.97 GB Page-ins
      8.64 GB Page-outs

    Hi Linc
    I hope this is what you were after.  Looking forward to hearing your feedback.
    Thanks, Susanna.
    11/16/14 12:36:02.738 PM com.apple.XType.FontHelper[91728]: FontHelper:  message received. (<dictionary: 0x7fbb9b606ce0> { count = 2, contents =
      "query" => <string: 0x7fbb9b605720> { length = 109, contents = "com_apple_ats_name_postscript == "Roboto-Regular" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
      "restricted" => <bool: 0x7fff7912f320>: true
    11/16/14 12:36:02.738 PM com.apple.XType.FontHelper[91728]: AutoActivation:  scopes (
        "/Library/Application Support/Apple/Fonts"
    11/16/14 12:36:02.878 PM com.apple.XType.FontHelper[91728]: FontHelper:  message received. (<dictionary: 0x7fbb9a41d950> { count = 2, contents =
      "query" => <string: 0x7fbb9a41d2e0> { length = 108, contents = "com_apple_ats_name_postscript == "Roboto-Medium" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
      "restricted" => <bool: 0x7fff7912f320>: true
    11/16/14 12:36:02.878 PM com.apple.XType.FontHelper[91728]: AutoActivation:  scopes (
        "/Library/Application Support/Apple/Fonts"
    11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: FontHelper:  message received. (<dictionary: 0x7fbb9b102580> { count = 2, contents =
      "query" => <string: 0x7fbb9b100580> { length = 107, contents = "com_apple_ats_name_postscript == "Roboto-Light" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
      "restricted" => <bool: 0x7fff7912f320>: true
    11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: AutoActivation:  scopes (
        "/Library/Application Support/Apple/Fonts"
    11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: FontHelper:  message received. (<dictionary: 0x7fbb9a41d1d0> { count = 2, contents =
      "query" => <string: 0x7fbb9a41d2e0> { length = 106, contents = "com_apple_ats_name_postscript == "Roboto-Bold" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
      "restricted" => <bool: 0x7fff7912f320>: true
    11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: AutoActivation:  scopes (
        "/Library/Application Support/Apple/Fonts"
    11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91723 [cfprefsd]
    11/16/14 12:36:03.784 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91721]) Exited: Killed: 9
    11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91721 [SleepServicesD]
    11/16/14 12:36:08.471 PM com.apple.launchd.peruser.501[159]: (com.apple.tccd[91730]) Exited: Killed: 9
    11/16/14 12:36:08.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91730 [tccd]
    11/16/14 12:36:09.592 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[91727]) Exited: Killed: 9
    11/16/14 12:36:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91727 [xpcd]
    11/16/14 12:36:13.129 PM com.apple.launchd[1]: (com.apple.XType.FontHelper[91728]) Exited: Killed: 9
    11/16/14 12:36:13.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91728 [XType.FontHelper]
    11/16/14 12:36:14.996 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91739]) Exited: Killed: 9
    11/16/14 12:36:14.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91739 [SleepServicesD]
    11/16/14 12:36:20.120 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[76618]) Exited: Killed: 9
    11/16/14 12:36:20.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76618 [cfprefsd]
    11/16/14 12:36:23.433 PM com.apple.launchd.peruser.501[159]: (com.apple.cfprefsd.xpc.agent[76616]) Exited: Killed: 9
    11/16/14 12:36:23.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76616 [cfprefsd]
    11/16/14 12:36:26.261 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91752]) Exited: Killed: 9
    11/16/14 12:36:26.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91752 [SleepServicesD]
    11/16/14 12:36:37.691 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91764]) Exited: Killed: 9
    11/16/14 12:36:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91764 [SleepServicesD]
    11/16/14 12:36:48.938 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91777]) Exited: Killed: 9
    11/16/14 12:36:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91777 [SleepServicesD]
    11/16/14 12:37:01.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91788 [SleepServicesD]
    11/16/14 12:37:00.821 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91788]) Exited: Killed: 9
    11/16/14 12:37:04.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91706 [distnoted]
    11/16/14 12:37:15.656 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91795]) Exited: Killed: 9
    11/16/14 12:37:15.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91795 [SleepServicesD]
    11/16/14 12:37:27.016 PM ReportCrash[91819]: Failed to create CSSymbolicatorRef for Webroot SecureAnywhere[264]
    11/16/14 12:37:27.125 PM ReportCrash[91819]: Failed to create dSYM-less CSSymbolicatorRef for Webroot SecureAnywhere[264]
    11/16/14 12:37:27.487 PM com.apple.launchd.peruser.501[159]: (com.webroot.WRMacApp[264]) Job appears to have crashed: Segmentation fault: 11
    11/16/14 12:37:30.336 PM com.apple.launchd[1]: (WSDaemon[61]) Exited abnormally: Broken pipe: 13
    11/16/14 12:37:34.295 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
    11/16/14 12:37:34.594 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.30 seconds (server forcibly re-enabled them after 1.00 seconds)
    11/16/14 12:37:37.648 PM ReportCrash[91819]: Saved crash report for Webroot SecureAnywhere[264] version 8.0.7.78 (8.0.7.78) to /Users/landerson/Library/Logs/DiagnosticReports/Webroot SecureAnywhere_2014-11-16-123737_lukes-MacBook-Pro.crash
    11/16/14 12:37:42.660 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
    11/16/14 12:37:43.632 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.97 seconds (server forcibly re-enabled them after 1.00 seconds)
    11/16/14 12:37:50.783 PM WSDaemon[91822]: CGSRegisterConnectionNotifyProc called with invalid connection
    11/16/14 12:38:09.909 PM Problem Reporter[91853]: launch_msg returned m

  • How I fixed my slow speeds

    This may not work for everyone, but I have been experiencing some slow speeds both wired and wireless in my office. I fixed it by doing the following:
    1. Open up a windows pc to the command prompt (start -> run -> cmd )and type: ipconfig -all
    2. Make a note of your DNS servers.
    3. Go to the "Network" section of your system preferences. Under TCP / IP, add in those DNS servers on the Mac.
    This fixed some of my problems!
    Good Luck!
    Colin

    this one is a known fix. this works for me and for the customers i support. but if you are running wireless, you may want to access the channel, popwer and mtu settings of your wireless router

  • So i just got my ipod august 2012. about 1 month ago, my home button stopped working and my ipod is getting slower and slower. would apple be able to fix it for free?

    So i just got my ipod august 2012. about 1 month ago, my home button stopped working and my ipod is getting slower and slower. Would apple be able to fix it for free?

    Ipods automatically have a one year warrany unless you have violated the terms. But you can pay to extend the warranty. It depends, they may fix it for free or they may charge a bit. Im not entirely sure. But id say theres a good chance that they may fix it for free. With battery replacements, ive heard that they give you an entirely new ipod with a charge of $80. So i think it depends

  • I have a video that is 1920 x 1080 14.99fps, when I load in Premiere 1080p30 it appears to be moving in slow motion, How do I fix that?

    I have a video that is 1920 x 1080 14.99fps, when I load in Premiere 1080p30 it appears to be moving in slow motion, How do I fix that?

    I am having the same problem, which I can explain a little better: A clip which is actually 29.97 fps (verified using QT properties) is importing as 1/2 framerate, or 14.985 (rounded up to 14.99) fps. This happens with several of my clips, regardless of the import method used (drag/drop from OS, right-click/import, or use Media Browser). I cannot interpret the footage back to 29.97, as doing so doubles the speed of the audio (an interview) making it unusable.

  • Slow speeds for my area...?

    In my area, BT estimate that I should be getting speeds of around 6.5-8.5 mbps... But in my area, (And I have checked with others in my area) are getting speeds of around 0.7-1mbps. These speeds are really hard to live with and i and the people in my area think this is very unfair considering we are all paying for the best package we can get in our area (The unlimited "up to 20mbps" one, I forget the name). There are no loose connections in my house, and the speeds have been like this for as long as I can remember! Can any one fix this for me? and I mean actually fix this for me, because last time I talked to some one from BT all they did was send me a link to a page saying my estimated speed? PLEASE HELP, I'M DESPERATE!

    welcome to the forum
    this is a community forum where customers help customers and only BT employees are the forum mods
    in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/935​4/c/346,4740,5520 and post the results .
    are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Why doesn't my phone charge? I changed the battery, now it won't charge at all and it's almost dead.. Any suggestions on how to fix it?

    Why doesn't my phone charge? I changed the battery, now it won't charge... Any suggestions on how to fix it?

    iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

  • Fixed rate / adsl | slow speed connection

    Hi guys
    Around 2 weeks ago I've installed my "Unlimited Broadband" 16 Mbps BT package. I'm connected to the main socket, I tried both filters, I tested speed on various speed tests on both wifi and ethernet and never exceeded 2 Mbps. My router is BT Home Hub 4.
    It seems to me that I'm experiencing fixed rate connection speed instead of the one I'm paying for..  
    My result from speedtest.btwholesale.com:
    http://i.imgur.com/ZddfV6r.png
    result from dslchecker.bt.com for my phone number:
    http://i.imgur.com/yp2SiTv.png

    dfenceman wrote:
    Is it not unusual for someone with low speed to be put on ADSL2 lately ?
    I agree with you that for some reason some customers do get on adsl2 right from the outset even though conenction speed is <8mb - that's wholesale for you  a rule unto themselves very similar to openreach
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Bridge CC slow? Here's a fix for some situations

    Like so many of you, I have been having issues with my Adobe Bridge CS6 & Adobe Bridge CC 2014 installations both being very slow (5-10 seconds to open any context menus, folder update taking minutes, etc). Even though my machine was more than capable, something was limiting my Bridge performance.
    After experimenting, I finally came up a solution that fixed it for me and others in my company.
    It seemed like any action I took in Bridge was making it ping my distant network drives, which added a huge delay to any operations. I realized that this might be stemming from the fact that my company operated a Windows desktop syncing server / domain (no clue what i's actually called..) that would back up our user profiles automatically. By creating a local user and running Bridge through that (even while logged in on my main account), my performance is 1000% better.
    Here's what I did:
    1) While logged in on my main account, I created a new basic user on my local machine following these guidelines, writing down the username/password that I used for this new user
    2) I went into "All Programs", right clicked the Bridge CC 2014 icon, and chose "Send To > Desktop (Create new shortcut)"
    3) On my desktop, I right clicked the newly created Bridge icon and selected "Properties"
    4) Under the "Shortcut > Target" option, I entered: C:\Windows\System32\runas.exe /user:COMPNAME\NEWUSER /savecred "C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe" (Where COMPNAME is is my computer name and NEWUSER is the username of the user I created in step 1)
    5) Clicked "Change Icon..." and then "Browse", navigated to "C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)", and chose the Bridge.exe file to use as my new icon
    6) Clicked OK to save the shortcut
    7) Then I ran the shortcut and was prompted for the password I setup in step 1, which I entered, then hit "Enter" (it should save this from now on, due to the /savecred option we used in step 4)
    Like that, my Bridge was back to performing like it did in CS5! As long as I used the new shortcut I created, my Bridge continued to work well. Using the "old" shortcuts wouldn't break anything, but Bridge would run very slowly.
    Some things to note:
    1) You will have to resetup ALL of your preferences/keywords panel/favorites/windows/etc for this "local" Bridge - none of your actual image files should be affected, though
    2) In order to access network drives through this "local" Bridge, you will need to use "Switch User" to login as the user you created in step 1, map the network drives while logged in as that user, and then logout (and this may add the same slowness back to Bridge!)
    3) Performing actions on network drives with the "local" Bridge may actually be slower using this method, which is why we now use the "local" Bridge only for local work and the original Bridge for working on a network drive
    4) May make your systems administrator mad if they don't want you setting up new users..
    5) Plugins/Scripts may need to be edited to work with the "local" Bridge
    Here's some background on my computer:
    Windows 7 Professional 64 Bit
    16 GB RAM
    NVIDIA Quadro K2100M 4GB
    i7 4900MQ @ 2.80GHz
    128GB SSD
    I hope this helps other people as much as it has helped us!!

    Never should have been a question - sorry.

  • Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.

    Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.
    The above is what the bar says. It's been a while and wondered, maybe Apple changed the format for forums. Then got this nice big blank canvas to air my concerns. Went to school for Computer Science, BSEE, even worked at Analog Devices in Newton Massachusetts, where they make something for apple. 
    The bottom line is fast CPU = more FPU = more headroom and still can't figure out why the more cores= the slower it gets unless it's to get us in to a 6 core then come out with faster cores down the road or a newer Mac that uses the GPU. Also. Few. I'm the guy who said a few years ago Mac has an FCP that looks like iMovie on Steroids. Having said that I called the campus one day to ask them something and while I used to work for Apple, I think she thought I still did as she asked me, "HOW ARE THE 32 CORES/1DYE COMING ALONG? Not wanting to embarrass her I said fine, fine and then hung up.  Makes the most sense as I never quite got the 2,6,12 cores when for years everything from memory to CPU's have been, in sets of 2 to the 2nd power.  2,4,8,16,32,64,120,256,512, 1024, 2048,4196,8192, 72,768.  Wow. W-O-W and will be using whatever I get with Apollo Quad. 
    Peace to all and hope someone can point us in THE RIGHT DIRECTION.  THANK YOU

    Thanks for your reply via email/msg. He wrote:
    If you are interested in the actual design data for the Xeon processor, go to the Intel site and the actual CPU part numbers are:
    Xeon 4 core - E5.1620v2
    Xeon 6 core - E5.1650v2
    Xeon 8 core - E5.1680v2
    Xeon 12 core - E5.2697v2
    I read that the CPU is easy to swap out but am sure something goes wrong at a certain point - even if solderedon they make material to absorb the solder, making your work area VERY clean.
    My Question now is this, get an 8 core, then replace with 2 3.7 QUAD CHIPS, what would happen?
    I also noticed that the 8 core Mac Pro is 3.0 when in fact they do have a 3.4 8 core chip, so 2 =16? Or if correct, wouldn't you be able to replace a QUAD CHIP WITH THAT?  I;M SURE THEY ARE UO TO SOMETHING AS 1) WE HAVE SEEN NO AUDIO FPU OR PERHAPS I SHOULD CHECK OUT PC MAKERS WINDOWS machines for Sisoft Sandra "B-E-N-C-H-M-A-R-K-S" -
    SOMETHINGS UP AND AM SURE WE'LL ALL BE PLEASED, AS the mac pro      was announced Last year, barely made the December mark, then pushed to January, then February and now April.
    Would rather wait and have it done correct than released to early only to have it benchmarked in audio and found to be slower in a few areas- - - the logical part of my brain is wondering what else I would have to swap out as I am sure it would run, and fine for a while, then, poof....
    PEACE===AM SURE APPLE WILL BLOW US AWAY - they have to figure out how to increase the power for 150 watts or make the GPU work which in regard to FPU, I thought was NVIDIA?

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

    Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

    Is this itunes on the iPad or on my computer? Thank you for the reply.

Maybe you are looking for