Slow speeds on unlimited 3 broadband package

Hey all, I've been a subscriber with BT for several years now and through out that time had a somewhat problematic connection speed.
 I'm currently on the BT Unlimited 3 package "upto 17Mb download" but until earlier this year I was lucky to get even 1.5Mb, at which point I bought a new router, modem and got one of BT's ADSL socket extensions that they advise to get for the master socket which boosted the speed to around 3Mb but the upload speed is still handing around the 0.2Mb mark which makes uploading to youtube and university a long process.
The router I'm currently using is an Asus N66U with the modem being a TPLink TD8816.
The current uptime connection is 4 days 19 hours 57 minutes as of the moment according to the router and modem.
Looking through pages on here I mentioned it was advised to check with the DSLchecker page and according to that I should be capable of getting upto 6MB.
Here's what Speedtest.net currently says about the connection:
http://www.speedtest.net/result/3690406925.png
I'm not sure how far away from the exchange I am but given the town near me (under a mile away!) can get upto 12Mb, I'm reasonably sure I should be getting better speeds than this.
Any help on this matter would be greatly appreciated.

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
you are on adslmax with max connection speed of 8mb - it may be your exchnage is not upgraded for adsl2 - enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html
with your attenuation you are about 3.5km from the exchnage and on a good line with no noise may get 6mb conection speed  at present your noise margin is high at 10db as normal is 6db and when that reduces you will get a increase in connection speed.  the max up speed on adslmax is 448kbps
can you run  btspeedtester  (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
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    ADSL line status
    Connection Information
    Line state
    Connected
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    0 days, 00:11:43
    Downstream
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    Upstream
    448 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.1 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
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    Loss of Framing (Local/Remote)
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    Loss of Signal (Local/Remote)
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    FEC Errors (Down/Up)
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    CRC Errors (Down/Up)
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    Error Seconds (Local/Remote)
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    Go to Solution.

    mrbren wrote:
    Download  Speed
    890 Kbps
    0 Kbps
    1000 Kbps
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    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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    Solved!
    Go to Solution.

    if you want help about your conenction speed from the forum members then can you post the adsl stats from your router please.  
    can you try quiet line test  dial 17070 option 2  should be quiet nohiss/crackle and best with corded phone   if cordless then dull hum normal
    can you enter your phone number and post results  remember to delete number https://www.btwholesale.com/includes/adsl/main.html
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    I was using a BT filter (MF50) I got in 2004 when I first got broadband. This came with a Voyager 100 modem and is a rebranded YCL one. I have since replaced this with a Z350-UK which I have borrowed. The US Robotics didn't come with any filters.
    With the BT filter, caller display does not work at all when the router is connected in ADSL2 mode. In G.DMT mode the problem with caller display was intermittent. The Z350-UK has rectified the problem with caller display not working when in ADSL2 mode. I have ordered a Pressac Interstitial VDSL Faceplate as a perminant solution.
    Do I need to contact the support helpline to get this fixed? Or will the SNR margin drop over time? As I say, I got around 8Mbps before the upgrade.
    I am presently connected in 2+ mode and stats are:
    SNR margin (dB):
    12.8 
    5.4 
    Attenuation (dB):
    34.0 
    12.0 
    Output power (dBm):
    0.0 
    12.8 
    Attainable rate (Kbps):
    8984 
    1144 
    Rate (Kbps):
    6495 
    1144 
    I have just run the BT Speed Test and the results are:
    Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download  Speed
    5282 Kbps
    0 Kbps
    7150 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 5282 Kbps
     For your connection, the acceptable range of speeds is 2000-7150 Kbps.
     Additional Information:
     Your DSL Connection Rate :6495 Kbps(DOWN-STREAM), 1144 Kbps(UP-STREAM)
     IP Profile for your line is - 5730 Kbps
    2. Upstream Test: -provides background information.
    Upload Speed
    938 Kbps
    0 Kbps
    1144 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 938 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 1144 Kbps
    We were unable to identify any performance problem with your service at this time.
    It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

    once you have maintained 3 days + stable connection then you can contact the forum mods on this link and request a noise margin reset http://bt.custhelp.com/app/contact_email/c/4951
    they normally reply by email or phone directly to you within 72 hours
    you do not need to contact the helpline
    They are a UK based BT specialist team who have a good record at getting problems solved
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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