SLOW SPEEDS YET AGAIN IN SHETLAND

Once again I find myself on here complaining about slow speeds. This time were down to 626kbps and I have spoken to other folk around the isles who say theres is at a crawl as well. Can we get this looked into please mods?
Latest BT speedtest results
Test1 comprises of Best Effort Test: -provides background information.
   Download Speed
   626 Kbps
0 Kbps   2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 626 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2592 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Heres my router stats:
ADSL line status
Connection information
Line state
Connected
Connection time
11 days, 23:23:39
Downstream
2,592 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
7.6 dB / 17.0 dB
Line attenuation (Down/Up)
57.0 dB / 29.0 dB
Output power (Down/Up)
18.2 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
10692092 / 131
CRC Errors (Down/Up)
6075 / N/A
HEC Errors (Down/Up)
N/A / 91
Error Seconds (Local)
3882

Hi Shetlander,
I am sorry that you are having problems again. I have just sent you an email.
Drop me a reply when you get a chance.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

Slow speed yet again infinity!

Fault is still raised but showing as corrected........which it is far from!
Originally receiving 35M, now after yesterdays outage I am only getting 16M.
Not at all happy with this and totally unable to get through on the telephone to let them know this is far from corrected. It appears they are 'very busy right now'!! Wonder why.
I have rebooted the modem/hub/computer all to no avail.
Anyone else now getting a lousy speed?
Can any of you 'mods' get this escalated please?

Same here.
Last night my connection was capped at 2 meg despite the IP profile remaining at 33.5 meg. This morning it was back to the full speed. Now, this evening it is capped at 4 meg.
Seems like BT is remotely capping the amount of bandwidth available for some reason. Maybe there's a fault on the network somewhere which means they are having to reduce the speed during peak hours until they fix the problem?

Slow internet yet again, speed checker is useless

Usually the daily re-setting (yes daily) of the hub sorts out our rubbish broadband, but this time it didn't...so
Tried the speed/fix test: I'll try anything else but BT's mind numbingly terrible customer service.
First time couldn't complete as 'internet running too slow'...really?
Second attempt logged me out as the speed check was running as... it didn't detect any user activity (or something like that)?
Third attempt it said that flash wasn't installed?
Fourth attempt said something about 3rd party equipment not compatable?
So. 'Fix your connection' or whatever tool is rubbish too!!

Hi Welcome to the community forums
Resetting your hub like that is the worse thing you can do to your connection
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Slow speeds yet On Demand OK?

Hello,
been having a lot of trouble for the last week or so. Basically I've been getting a lot slower broadband speed than I normally do. I normally get 3 or 3.5 meg yest for the last week or two this has gone down to about half a meg. My first thought was that I may be being throttled by the FUP having had a new computer which has required a full set of Windows and Ubuntu updates twice over (long story) however Technical help insist this is not the case.
Router settings:
Speedtester.bt.com results:
and speedtest.bbmax.co.uk result
The thing that baffles me most is that I have BT Vision and On Demand is absolutely fine. I would expect a barrage of V04's all over the place with the speed I'm getting. Also, on speedtester.bt.com I don't get an assured rate test - why not?
There have been a few calls last week and over the weekend to technical help and the impression is being given that everything is being done to correct things and it has been confirmed that there is a fault on my line but what fault exactly.
I'm at a point now where I just want it fixed as it just feels like nobody knows where to go with this problem. Can anybody help? Please?
---Remember to mark as 'solved' and give stars when you like a post---

Hmm, there's clearly something not right...
You're getting an Upstream test - you only get this on an upgraded connection ADSL2
(search the forum for ADSL2. You'll get a better understanding)
Your hub is not showing an upgraded connection - goes against the above
You're not getting an Assured rate test - which you won't as your speed is too low
Have you tried watching OD, waiting 5 mins and trying a BTspeedtest again?
-+-No longer a forum member-+-

Garbage broadband speeds in Shetland yet again!

Yet again I find myself on here complaining about the garbage level of broadband speeds up here in Shetland. Its been on a go-slow all day and BT once again deny any problem exists.
Results of the latest speed test:
Ping: 1018ms
Down: 0.23Mbps
Up: 0.10Mbps
Absolute tripe. Get it sorted BT

Heres the result from the bt speedtester
FAQ
This Test comprises of Best Effort Test: -provides background information.
Download Speed
274 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 274 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1568 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps

At a crawl again in Shetland

Yet again I find myself on here complaining about abysmal Broadband speeds in Shetland. Currently I'm getting 0.14Megs down and 0.07Megs up with a ping 789ms.
Absolutely appalling level of service. I'm paying good money for what exactly?
Router stats below. As you can see only been connected for 29 mins due to going through the usual hoops of a router reset etc.
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:29:19
Downstream
2,144 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
11.3 dB / 18.0 dB
Line attenuation (Down/Up)
58.0 dB / 30.0 dB
Output power (Down/Up)
18.4 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
4189 / 0
CRC Errors (Down/Up)
6 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
4

Have you also tried the status checker http://bt.custhelp.com/app/answers/detail/a_id/15036
there are listed problems in multiple areas yours may be one of them
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Slow speeds. Apparently I don't have a bt broadban...

After using bt's own e-form to email them about my long running loss of speed over the year from 2.6mb for the last say 10 years, to 1.6mb (1.4mb at its lowest) download / 0.36 up. ping latency around 0.38 i think, apart from today where its 42.25!! what's that?!
All I've got back so far is:
"Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 14 days.
Thank you for allowing us to be of service to you. " ....and....
"This is in regards to the e-mail you have send on 20th August 2014. We are sorry to inform you that there is no sufficient information in the e-mail to pull up any active broadband account. We would request you to provide the details of your broadband account so that we can pull up the account and help you further."
Just to be clear, their OWN e-form didn't have enough information for them to find my account??? It asks for my name, address, phone number my broadband is on, email address, my account number (assume its the BT account as that's all I have), plus the problem. What else can I type in if there's no other fields.
So I submitted the form. A couple of days later I got an email back with the above included in it.
1. Why automatically close the call? They hadn't resolved anything, so why close it? The only other thing they mentioned was going onto their Help pages (durr how did i manage to use their e-form in the first place?).
2. No mention of what these missing "details" are. (On purpose?)
So I replied and being a little annoyed at their poor response, which just sounds like "yep dealt with that call within the response time target I got to make".
I've had BT broadband since its inception, even before, but they cannot find my account? Amazing they can bill me each quarter without any problems. So I sent my bt account number again even thought it was included in the e-form. Asked them clearly to tell me what "details" of my broadband account they need from me. More than happy to oblige. Oh, and no I'm not satisfied with their resolution and re-open the call!!
So some more days have now passed and guess what. I get an email with the exact same text!!
I replied. In CAPITAL LETTERS for the hard of hearing. What specific details do you want from me?
I wait in baited breath.
OMG I haven't even got onto the problem of the slow speed issue yet!
I guess they want me to phone (premium 0800 number?), or do something myself. I don't want to phone them as I've experienced the same ol' routine before, life's too short. I've paid the top price for ever, so I would think they could do some of the leg work eh? I mean part of the cost is the support they provide, right? How do you lose a broadband account?
It niggles me is that I pay same price infinity customers do and I'm still stuck in the dial-up speed ages. And don't get me on about those tv ads. Like everyone can get infinity. Yeah I'm still waiting after 5 years that it was coming. Amazing the Isles of Scilly with about 10 people living on there manage to get it quicker than me living in a town in the middle of the UK. I digress...
If I can do a speed test from both their bt.com site and btwholesale speed test and get a poor speed (approx 1.8 max) from exchange to router then I know by the time it gets to my pc its not going to be 2.6 is it.
PS i don't have a master socket/test socket to try. its the old type. And why has the speed just dropped and kept down (like for so many others in this forum), where nothing has changed, at least at the customers end of the line.
I don't expect someone in the forum to come up with the solution, but its more of a rant on my part at the poor response to my request, let alone some kind of investigation into the problem itself.
I work in "IT" and part of it is dealing with calls from customers. If I had dealt with a call like BT had then I'd be getting a ear bashing from my manager.
Solved!
Go to Solution.

if you want help about your conenction speed from the forum members then can you post the adsl stats from your router please.
can you try quiet line test dial 17070 option 2 should be quiet nohiss/crackle and best with corded phone if cordless then dull hum normal
can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow Speeds, Poor Service (Yes.. this is a rant)

As per the title:
I've had about enough of Verizon, and it's trash line quality and equally as terrible technical support.
9 months ago, my wife and I ordered a dry-loop DSL installation. We spent roughly 2-3 weeks awaiting a technician, to make the installation (which included a home installation for a splitter on a walljack), and throughout those 2-3 weeks, the technician insisted he was at our home, and no one was here. Thing is, we have 3 dogs, who go nuts when anyone approaches our driveway, let alone comes to our front door. The technician who was dispatched, was full of it; simple as that.
We ended up canceling our order, and per the recommendation of a customer support rep (via phone), we placed a NEW order, for home phone + DSL installation (according to the rep, dry loop was "difficult".. lol.. really!?), and the rep "promised" we'd have a different technician dispatched and the previous one would be "reported" to a supervisor.
Much to our surprise, the new technician actually arrived a week later, on time, and completed the installation in a timely manner (and was as polite as could be). During the installation, he informed my wife and I, that the rep who claimed the dry loop installation was "difficult", was being dishonest; which we already knew, but it showed that the guy had some integrity, and was at the least, honest.
About 2 months later, we couldn't tolerate the slow speeds any longer. Our package guranteed at LEAST a 1Mb connection, with speeds up to 3Mb (which is the package we ordered), but we consistently received less than 500Kbps, often times less than 200, or even 100. Once again, we had to request a technician, but this time, for a "home run" installation (which eliminates all wiring between our modem/router and the telephone pole). Thankfully, we received the same technician who performed the installation 2 months prior, and during the installation, I asked what HIS opinion was of the issue. He claimed it was just the lines, and that the "hub" at the end of our street, needed an upgrade to support our connection.
It has been SEVEN months, and Verizon has yet to address the obvious TRASH line quality, that I've invested $80+ into a month, and never received anything over 1Mb. Which brings me to:
Verizon's Copy/Paste Speciailists (aka "Technical Support")
My last conversation with a tech support agent, has thoroughly convinced me that Verzion is incapable of caring about their customers. The blind stupidity of this agent was befuddling! I mean, the guy actually told me to reboot my router while I was chatting with him ONLINE!
Quite frankly, if Verzion would stop using third-world call centers who hire people with a lack of comprehension in the English language, maybe customers would receive better support. I've had my fill of speaking to insensate, uneducated dimwits who Copy > Paste all of their pregenerated responses, that never result in a resolution.
Simply put, Verizon is by far, thee worst ISP in central Pennsylvania, and they'd do well by the decent, average, hard-working citizen to simply pull out of the area and allow more legitimate companies to get a foothold here. It's pathetic, that I've gotten to the point that I literally go out of my way, to encourage friends and family to avoid Verizon's services, at any cost. I've actually footed an installation fee for a friend who had to pay a fee to have service extended to his area, by another ISP.
The general synopsis of this wall of text, is that for 9 months, I've endured outrageous prices, for speeds worse than dial-up, all the while tolerating foreign technical support that left me in a blind rage after each encounter. If it weren't for the several obligations I have, that require me to maintain internet service, I'd have canceled my account with Verizon MONTHS ago, and purchased service elsewhere. But unfortunately, the money-grubbing company that is Verizon, has a monopoly in my county, and a belligerent chokehold on their customers. I absolutely despise Verizon, and wouldn't mind seeing them file Chapter 11 Bankruptcy. Ever wonder where the money in our economy has gone? Check Verizon's finances - they rob their customers blind.

OrbitStorm wrote:
As per the title:
-snip-
Send me a PM. I'd like to get to the bottom of this without going through the nonsense tech support puts you through. If you're supposed to be at 1Mbps, I'm going to get you to 1Mbps. I'm on a 1Mbps line and it's unacceptable for my line to fall below that. When it does, I've got contacts who fix it on the spot, no questions asked. I understand if 15Mbps is a problem to maintain on a legacy network, but not 1Mbps, a bread and butter tier on a bread and butter network.
Oh, did I say I got Verizon to fix a congestion issue for a small town nearby me just recently? Had several people ask me about it. All coming off of common equipment, spoke to a few people, took 20 minutes, and those lines are behaving unusually well from what I've heard so far. Still some work to do but I've been working on making sure it gets fixed.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Slow speeds using airport express 1st generation

I am currently using an airport express 802.11n 1st generation. I have a direct link from my modem to the airport express which provides a wireless connection to 4 other devices, my macbook pro (2009), iphone 5, android phone, and a windows computer.
I have been seeing very variable download speeds when using speedtest.net on both my macbook and iphone. I had just assumed it was my internet provider. However, I tried connecting my macbook directly to my modem using an ethernet cable instead of through the airport express. When I did that I had the full 50 Mb/sec download speed that I am paying for. When I then reconnect the airport express and measure the download speeds through wifi and with all 4 devices connected, I see much slower speeds, anywhere from 4 Mb/sec to 30 Mb/sec, but never the full 50 Mb/sec.
It seems that when my download speeds are really slow and I reset the airport express by just unplugging it and then plugging it back in, the speeds generally seem to improve, but again they usually average around 15 Mb/sec.
Another thing, it seems like the download speeds improve if only 2 devices are connected and not all 4. Yet, this seems unlikely, I would expect that the airport express could handle more than 4 devices!
When I connect with airport utility, the airport express has the latest firmware. I can't think of much else that would cause these slow speeds.
Any help would greatly be appreciated!
Thanks.

It is very possible that you may have some form of Wi-Fi interference that appears during these hours that is preventing your 802.11n AirPort Express Base Station (AXn) from providing a clean RF signal.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible.

Please Raise/Uncap IP Profile - Slow speeds

Hi Guys,
Up until a week ago I was achieving speeds of between 18-20mb, no issues for
the past year.
This last week I've been losing connection intermittently. When it does work
the speed is between 3-5mbs.
The current setup is, a master socket box, with my router plugged in via a
filter.
Spoke to BT numerous times over the past week, carrying out their tests,
including quite phone line test and plugging my homehub directly into the
master test socket with a filter attached.
I could still here static over the line during this test. Yet still was told
that they can not see a fault on my line, but that the problem is with my
home wiring.
I have not changed any sockets or wiring in my property, up until a week ago
all was fine. I was not expericing these dreadful disconnects, nor slow
speeds.
Nevertheless, I understand faceplates and filters have the potential to giveup,
so I visited maplins.
One by one, I replaced the filter attached to router, tested speed, master
socket faceplate, tested speed and finally the master socket box it'self.
As you can guess, no change in static on phone line, random router
disconnects or speed.
As the week has gone on, the connection has stablized, only a few line diconnects here & there. Can still hear static, speeds have not budged.
I intend to phone BT again to request an engineer be sent out to test the phone line.
I'm guessing that the cause of the static is a phone line fault at BT's end.
And that my slow speeds are due to this phone line fault (instability), but
also the fact that it looks like my IP profile has been capped. (screenshot
below).
Screenshots below of tests I carried out before writing this.
I used to acheive speeds of between 16-20mb, my IP Profile can't be right.
Short "Connection time" because of recent disconnect:
All input will be greatly appreciated. Hopefully one of the mods can atleast in the meantime, increase my IP Profile.
Thank you in advance,
Y3n

Hi Y3n,
FTTC SHOULD not be too far away for you, viz :-
Many premises in Fordham are included within the Connecting Cambridgeshire programme. This means that, by the end of 2015, there will be improvements to the broadband infrastructure that will enable many homes and businesses to receive superfast broadband speeds (minimum 24Mbps)* while others will be able to receive fibre broadband speeds of between 2Mbps and 24 Mbps
It is now confirmed that fibre cabinets bringing superfast broadband will be upgraded December 2014 and March 2015. Check our map of cabinets for more information about where the cabinets are located. For more information about Superfast broadband visit our Superfast Question and Answers Page.
Best regards,
dfenceman

MacBook Pro(Early 2011) extremely slow speed on Yosemite(10.10.2)

Hi All,
I installed and then reinstalled a fresh Yosemite But now i am experiencing issues like very slow speed of the OS & fan continuously ON. Mavericks was working fine.
this is my ertecheck report
EtreCheck version: 2.1.8 (121)
Report generated 1 April 2015 12:03:11 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.7 GHz Intel Core i7 CPU: 2-core
    10 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Replace Soon - Cycle count 1329
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 4:1:57
Disk Information: ℹ️
    Hitachi HTS545050B9A302 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        MacHDD_2 (disk0s4) /Volumes/MacHDD_2 : 349.63 GB (118.65 GB free)
        MacHDD_1 (disk1) / : 149.11 GB (104.40 GB free)
            Core Storage: disk0s2 149.48 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Daemons: ℹ️
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
    None
Time Machine: ℹ️
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        MacHDD_1: Disk size: 149.11 GB Disk used: 44.71 GB
    Destinations:
        MacHDD_2 [Local]
        Total size: 349.63 GB
        Total number of backups: 0
        Oldest backup: -
        Last backup: -
        Size of backup disk: Adequate
            Backup size 349.63 GB > (Disk used 44.71 GB X 3)
Top Processes by CPU: ℹ️
        26%    Microsoft Outlook
        12%    coreaudiod
         6%    Google Chrome
         3%    WindowServer
         1%    launchservicesd
Top Processes by Memory: ℹ️
    215 MB    mds_stores
    193 MB    Google Chrome
    183 MB    Google Chrome Helper
    129 MB    iTunes
    107 MB    Microsoft Outlook
Virtual Memory Information: ℹ️
    5.04 GB    Free RAM
    3.41 GB    Active RAM
    698 MB    Inactive RAM
    1.59 GB    Wired RAM
    4.71 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 07:59:25 PM    Self test - passed

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Yet again connection drops !!!

after the last fix speed was ok for a few months but now gone back to the same old **bleep**. Speed dropping to around 0.06mb having to restart modem cant do anything with broadband at all !
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.1 dB / 21.0 dB
Line attenuation (Down/Up):
45.6 dB / 22.5 dB
Output power (Down/Up):
20.4 dBm / 12.1 dBm
FEC Events (Down/Up):
176707827 / 443
CRC Events (Down/Up):
90654 / 432
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
295118 / 488
Error Seconds (Local/Remote):
5351 / 673

wired and wireless, newist lappy is 1 month old the network cards in all the wireless lappys pcs are all "N" cards, even the kids wii or xbox keeps getting booted from the net, we used to have an acutal download speed of 5mb now its half of that yet again
must of restarted it self today at some point again
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 07:07:20
Downstream:
4.5 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
7.8 dB / 20.0 dB
Line attenuation (Down/Up):
45.7 dB / 22.5 dB
Output power (Down/Up):
20.0 dBm / 11.9 dBm
FEC Events (Down/Up):
11781936 / 31
CRC Events (Down/Up):
2250 / 29
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
54586 / 29
Error Seconds (Local/Remote):
2399 / 24
Connection Information
Line state:
Connected
Connection time:
0 days, 07:07:59
Downstream:
4.5 Mbps
Upstream:
448 Kbps

K9N2 Sli Platinum + SSD OCZ Vertex 3 = Slow Speed Problem [PARTIALLY SOLVED]

Hey folks,
I have a problem with my new SSD. I only get sequential reads of 140MB/s and writes of 114MB/s.
I think it is a driver related issue. I once got faster SATA2-like speeds but cannot reproduce the system settings again... Everything back to SATA1-like speeds after reboot.
First my pc specs:
MSI K9N2 Sli Platinum, BIOS v3.9
- 6 SATAII ports by nForce 750a SLI
- 2 ESATA (External-SATA) ports (back panel) by JMB363
- Supports storage and data transfers at up to 3 Gb/s
AMD Phenom II 965 Black
Patriot PV224G8500ELKB Viper II Series DDR2 4GB (2 x 2GB, CL5 PC-8500/1066MHz)
SSD SATAIII OCZ Vertex 3, 120GB, FW v2.11
LG Internal BlueRay BH10LS30
Windows 7 Ultimate x64
I only get very slow speeds with the SSD. I tried so many things that I am getting very frustrated now, I am even thinking about getting a new board and ram just to get the SSD up to speed...
1)
I installed Win7 first with all the default settings in Windows Setup from DVD. Default "IDE ATA/ATAPI controllers" driver was "Standard AHCI1.0 Serial ATA Controller".
SSD was connected to SATA1-port, On-Chip Sata Controller AHCI enabled in BIOS, Extra RAID/IDE Controller disabled.
All fine, but whichever benchmark I used (AS SSD, HD Tune Pro, Atto Disk Benchmark, CrystalDiskMark; other tools used: DriveControllerInfo, AIDA64/Everest, CrystalDiskInfo ) I got e.g. 140MB/s Read and 114MB/s Write sequentially (CrystalDiskmark, similar with random data AND only zeros ).
Trim working (it seems) with AHCI driver. I also changed to nvstor64 driver (nforce driver setup 15.56), with is marginally faster but not what you would expect from a SATAIII drive on SATAII controller.
2)
I installed Win7 using "diskpart" (Shift-F10) during disk setup, setting a cluster size of 64k instead of default. No real change.
3)
After reinstall of Win7 x64 (again...), I changed from SATA1 port to SATA6 port, also enabled Extra Raid/IDE controller set to AHCI as well.
Nothing changed. With all settings to default in Windows (ahci default driver), I then manually updated the ahci to nvstore64 driver in Device Management, rebooted.
Then a minute later after reboot I got the following Sequential speeds with CrystalDiskMark:
273MB/s read and 137MB/s write (random data) + 274MB/s read and 220MB/s write (with zeros) !!!
While I ran this benchmark Windows came up with a message: "You must restart your computer to apply these changes - Restart Now/Restart Later".
After the previos reboot, when I changed manually from AHCI to NVSTORE, I had changed nothing in the current session, apart from running CrystalDiskMark.
I did reboot and I was back to the slow SSD speeds again = 140/114 MB/s...
4)
I have tried every possible combination of mainboard SATA ports, drivers changing with nvidia setup/manually, deleting and disabling controllers (incl BSOD and startup repair :D ), chaning bios settings around, but I just cannot get back the faster speeds
There is never any change in speed, whether I use ahci or nvstore64, whichever benchmark I use, whether random or zeros...
5)
Could the SSD be broken, something internally preventing it from faster speeds (with this one random exception)?
Could it be that my K9N2 SataPorts only allows for / reduced to SATA1 speeds?
Am I missing something with the driver setup?
Do I need additional drivers for the extra JMicron Controller when using SataPorts 5/6 ?
I have no other mainboard to test this with...
Please guys, I am going to jump out of the window if I can't fix it... :(
Thanks, Mike

Hey guys - problem 'solved':
I tested the OCZ SSD Vertex 3 120GB with following sata3 controller card http://www.lycom.com.tw/PE-115H.htm.
The card itself works immediately (needs at least PCIe x4 slot, will work slower otherwise but still faster than the OCZ SSD @sata1 with nvidia chipset).
There is some raid setup, doesn't apply to me, the boot even with the card is really only a few seconds longer and not annoying at all. Windows (7 x64) needed a driver, supplied on CD (which is cheap and making noise like h**l). The card works w/o the driver but doesn't harm to install it...
Also, just to clarify, this sata controller card did not need any specific setup at all. Just put it in, plug in sata cable (I use akasa sata3-rated), maybe change boot device in BIOS (I didn't even have to), done - booting Windows as usual.
Benchmark CDM with sata controller card Lycom PE-115H:
http://img24.imageshack.us/img24/3845/cdmpe115hahci0x00.png
http://img850.imageshack.us/img850/7549/cdmpe115hahcirand.png
Speed is much better than before with nvidia chipset 750a SLI controller: sata1 (sata2 whenever it randomly worked):
http://img839.imageshack.us/img839/505/cdmahci0x0.png
http://img13.imageshack.us/img13/6258/cdmahci0x0sata6contnv64.png
Final thoughts:
Well, I am happy with the SSD speed now (PCIe limited to 5Gbps). However, I had to spent quite some time to get it working on my sata2-cabable mainboard. Finally, I had to buy a extra controller card to get it working reliably at speeds faster than sata1. There is hardly any useful information on why this problem occurs with (older) nvidia chipsets and OCZ (sata3) SSDs. I still think that OCZ must know about this problem, but regards this issue as low priority, while at the same time not planning on giving up on sales to people with nvidia chipsets. Maybe OCZ should just make a big sticker on the box the drives come in with something like "Does/Might not work with nvidia chipsets, please use third-party sata controller card or different SSD manufacturer". But then none of these potential customers would buy OCZ SSDs...
I will keep the sata3 controller, anyway handy to have, but return the OCZ Vertex 3 120GB and replace it with a SSD from a different manufacturer (Corsair Force GT, Patriot and OWC are not that great to get around here). The benchmarks for most people will not achieve the maximum advertised OCZ speeds anyway, so why not go with a brand that allows for some plug'n'play with some customer support.
Hope this post helps others like me with their nvidia chipset + sata1 speed problem
Cheers, Mike

Slow speeds/disconnections in Coventry area (02476...

For past 4 days I've been getting slow speeds and disconnections.
Phoned support got through to India (waste of time), and was told to ring back tomorrow because they had so many problems.
Anyone else in Coventry area having probs?
Luckily I am nearing the end of my contract so I think I will be off soon.
cheers,
Robin

Yes still have disconnection problems although not as bad now.
The last time I got disconnected the hub was showing a steady orange b.
I have had broadband since early days so I have the filtered face plate.
An engineer has been out to rewire the main phone socket and fit a new filtered face plate.
He tested the line and didnt find any faults with it.
I have had two disconnections since then.
I called India who gave me the number of the network support team and a pin number.
I havent rung yet because the connection is working.
My neighbour who is with a different ISP is having similar problems so I dont know if there is a problem at the exchange.
We are both on the Binley exchange.
Thanks for any help you can provide.

I'm wondering if anyone else has had problems with their imac fans being extremely loud when running at slow speeds? When the computer heats up enough for the fans to run at higher speeds they quiet down. New HD fan was just installed.

I have an imac that I've had for a couple years. The fans have always been loud when running at the slower speeds. When the computer heats up enough for the fans to run at a higher speed the fans quiet down. I had installed SMC fan control after multiple attempts with Apple to get the fan issue resolved. That seemed to keep the fans quiet enough. I've never had a problem with overheating. Recently the fans were becoming loud again even running at the slightly higher speeds so I took it to my local Apple store and they replaced the hard drive fan. I got it back and it's now as loud or louder than ever!! And, now SMC fan control won't "stick." The fans will speed up, but then gradually go back to the lower "loud" levels. I'm at a loss as to what to do next.

Thanks jared,
I'm still dealing with this issue through Apple. Some time after I posted this, I contacted Apple again. They did start a case up for me, as I was experiencing the same behavior on two different machines, with two different versions of Windows.
So far it remains unsolved. I've logged iClouds for Windows on my desktop, which is brand new, then logged for awhile after completely uninstalling Norton Security Suite, depending on the Microsoft security for some time, and finally logged after I uninstalled iCloud for Windows, restarted, installed a clean download, and connected using a completely different test account, which Apple set up for me. None of this made any difference. Looking at the logs, it seems every 10 minutes, iCloudServices.exe creates a new TCP connection to confirm I'm using less than 5GB on iCloud, (which I am by a good margin, using less than 2GB), it seems this connection is not closed, and when the next iteration rolls around 10 minutes later, a new TCP connection is created. I come very close to having 6 TCP connections created per hour, until I restart my computer. This works out to... 6 x 24 = 144/day.
Perhaps the article you posted will shed some further light on this. I'm thinking seeing the state of the connection through netstats, at the least, could help.
For the last week, I've been putting a hold on further logging, as Apple wants me to create a new user account on one of my computers, install iCloud for Windows there, and log it running in the other account. This however basically means I cannot use my computer for a fair number of hours, and I've been busy enough with work the past week that I haven't the time or energy to afford to set this up and run it. I've had need of my computers too much for the past week.

SLOW SPEEDS YET AGAIN IN SHETLAND

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