Slow time capsule

Hi, I have a brand new 2TB time capsule (802.11AC model). I believe I have it set up correctly, and it “works”. It’s just painfully slow, and can’t see all of the attached hard drives. Plus, the drives drop in and out randomly.
It has yet to manage a Time Machine backup, as it is going to take “7 days”. The most it’s managed so far is 40gb out of 500gb (That took a whole day), but it resets every time I shut the lid.
I accessed one of my hard drives, and pulled a 110mb file from it to my desktop as a test. It took 5 minutes to transfer.
I either have it set up totally wrong, or it’s faulty. I’m not sure which.
How do I get it to see all of my drives, and perform at the correct speed? How do I stop the drives from un-mounting themselves (randomly)
To aid in troubleshooting, my setup is as follows:
My modem is a modem/router. (A Belkin.)
I ran a Cat 5e cable from a LAN port on the Belkin to the WAN port of the Time Capsule.
I connected a 4 port USB hub to the USB port, and connected 3 hard drives (2x 1tb desktop drives, and a 500gb portable drive). At present, I can not see one of those 2tb drives. I have experimented with different ports on the hub. It is always the same drive I can’t see.
I hooked up my Xbox, and my Smart TV to the Time Capsule via Ethernet.
The distance between the modem and Time Capsule is about a meter (However, the modem, TC, and Hard Drives are all situated behind my TV, with an Xbox, Wii, and Blu Ray plugged in (but not on) below it. (May be interference?)
I forget which port I used, but I also direct connected my laptop to the TC for setup.
Once all devices were connected, I attached the power, and it switched on. It auto detected, and the setup seemed to work just fine. Although in airport utility, the “internet” is often yellow when I first open it, before switching to green, but the internet is always working in reality.
I am not sure if the internet is coming from the Belkin, or being routed to the time capsule and then received from there. (Or both). I now have 2 networks I can access. “Ben And Grazi’s Beach Pad” (My original network), and “Bens WiFi Network” (Which was created when I setup my time capsule. Bens WiFi Network seems to be slightly faster for Time machine backups, but still far too slow (3-4 days).
As for the hard drives, of the 3 plugged in, I can only see 2 (All 3 work fine direct connected to a computer). And they drop in and out constantly. Opening them, and moving info to/from them takes far too long.
There is also another drive on my desktop called Data. I know now this is the 2tb on the time capsule. I opened Time machine, set it as my destination for backups, and started a backup. It then created yet another “drive” called “time machine backups.” Is it normal to have “data” and “time machine backups” appearing on my desktop? Why are they both needed? My TC is just for Time Machine. It is not partitioned.
Any help would be much appreciated.
Cheers,
Ben

I would start over.
Do a factory reset on the TC...
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.
And I would open the airport utility and erase the TC drive. Just a quick erase is fine.
I suggest you do the above in complete isolation from the network.. Plug the TC directly into a computer using ethernet. Make sure it is gigabit capable cable and computer. Wireless seems to be needed sometimes to get the setup to work.. but once finished turn it off. No USB drives plugged in.
Setup the TC.. give it all short names, eg TCGen5
Do not use spaces and do not use apostrophe in the name..
Your wireless names are too long and can cause issues.. although not directly relevant to this.
I would set separate names for 2.4 and 5ghz. eg tc5ghz tc24ghz
Use WPA2 Personal security.
Make sure the TC partition is called data.
Now do a file copy from the computer (wireless off).. to the disk of the TC. You should get speeds that are well over 100mbit.. 30-60MB/s at least.
If not, I would return the TC for apple to test.
If it works ok.. return the TC in bridge mode to the network.
Test it again with a computer plugged in by ethernet. It should not change speed.
Then plug in the USB drives. Make sure you use a powered hub.. a standard hub will draw too much power from the TC even if all the disks are powered. this is a problem all TC experience. Some hubs are not recognized at all. Some hard disks will not be recognized even if they work on the computer. It can be extremely fussy about USB.

Similar Messages

Slow Time Capsule & Now Error when trying to set up

My first problem is that the Time Capsule is so much slower then the Airport Extreme. Web pages take ages and ages to load. It is very obvious. The apple store said it would be faster, but I am just not seeing it.
Now onto todays problem. Suddenly we could not print at all through the Time Capsule. I tried unplugging and plugging in everything again, restarting etc. Now the TC will not work at all. All it does is flash orange. I hit the restart button and have tried the Airport Utility. It keeps telling me it found problems and to hit continue to resolve but then says "an error occurred, please close the configuration window and try again". Keeps doing this. I plugged in AE and it is working like it always did, and it is so very nice to have the speed again. The TC is still flashing orange.

Did you ever get this "slow page load" issue resolved? I am having the same issue.

Slow fast slow time capsule

Hi, I've had several days of issues with time capsule, now it is backing up though. It starts of very slow, then my HD starts making loads of noise so I check the time machine prefs and the thing is screaming along, MB after MB like how I'd hoped it would be. Now it's slowed right down again!
Is there a reason it works like this?
Thanks

Your not alone, there a loads of peaople out there with the same problem. I've got the same problem too. Only recently has this problem manifested itself.
There a few suggested solutions on the internet, most seem to be with adding open DNS addresses in your network config panel. This hasn't resolved my issues. Others suggest adding a linksys router between the modem and Time Capsule...but spending more money on known problem doesn't seem the way to go. Wish I could help...

Leopard trash hangs; repair permission slow, time capsule erased

since i have installed my leopard upgrade in order to install my time capsule, trash hard to empty and repairing permissions deletes my time capsule backup and capsule says i have no backup (which, when you do your first, it takes 24 hours, so it is not something i want to repeat!). anyone else having these problems? right now, i don't empty trash and don't repair permissions if i want to keep working.

marezdotes wrote:
since i have installed my leopard upgrade in order to install my time capsule, trash hard to empty and repairing permissions deletes my time capsule backup and capsule says i have no backup (which, when you do your first, it takes 24 hours, so it is not something i want to repeat!). anyone else having these problems? right now, i don't empty trash and don't repair permissions if i want to keep working.
Clearly something is radically wrong with your system. Repairing permission should not result in a backup being deleted. I suggest that you disconnect your TimeCapsule and repair permissions and also check your HD for errors and repair if necessary.
Permission repair takes up to 20 minutes with Leopard because of more extensive checking, but it should be done before starting a backup. You do not want to backup an HD with bad permissions, which is what you seem to be doing.
Your trash being hard to empty may also be tied to your permission errors, but it could be something else.
You need to be more specific in spelling out the problems you are having.

Very Slow Time Capsule WiFi Speeds - Disappointing

Hi,
I've read a lot about this in the TC posts, but have yet to see a solution. The wireless speeds on my 1TB TC is solidly slower than my old Linksys router. Whereas my Linksys can manage speeds greater than 12,000kb/s, the TC can only manage around 6 max. Most of the time, it's much slower. I've disabled backups, and nothing is different other than removing the Linksys, and replacing it with the TC. Needless to say, this is very troubling. And yes, I've applied the recent airport update to my mac, and the system update to the TC.
Has anyone found a solution for this, and if not, has Apple confirmed this as an issue.
Help!

OK, I'm not sure about this, it's just speculation, but I have an idea. The problem with AEBS, and why it couldn't be used to backup to USB drives reliably, is that the data being sent there was not acknowledged, i.e. there was no receipt from Airport saying, "I successfully received that data." I would imagine lots of wireless routers don't bother acknowledging - if the data gets lost, another request will surely get sent again. ACKs tend to slow things down - satellite cable modems even pre-acknowledge packets due to TCP's problem with ACK latency. TCP requires decent timing and ACKs to perform well. But you can't have that on a backup solution. You need to ACK the data. So the TC (and now with the firmware upgrade, AirDisk) have to ACK the data, which slows things down, which makes your wireless seem slower. Again, this is all just speculation, but I think it's a reasonable theory.

Slow Time Capsule Wireless Speed

I've had my 500GB TC over 2 weeks now, and it's taking absolutely AGES to back up each time. Some occasions it only has to back up MB's worth of stuff but it still takes ages.
Why is this, and what can I do about it?

Just to add some of my experiences to the debate.
I use a late-2008 TC and connect it wirelessly to an ISP supplied modem/router and a late-2008 iMac. Because of limitations with the modem/router, I had to use 802.11n at 2.5 GHz. The internet connection is via the modem/router and internet usage from the iMac is fine in all circumstances (it does not go via the TC).
Performance was pretty good with 7.3.2 but when I originally tried to upgrade to 7.4.1, TC backup became very slow and pretty unreliable. In my case, restarting the router got things going again but TC usage was always a pain. So, I reverted to 7.3.2 and ran beautifully for several months.
Then I tried 7.4.2 when it came out and my regular hourly backups became very slow, typically taking 70-80 minutes rather than 2-3 minutes. However, in contrast to 7.4.1, the connection to the TC was very reliable if slow, somewhat different to my experience with 7.4.1.
Switching back to 7.3.2 and TC was back to normal.
Being curious and having time, I decided to try changing things and see what happens. First tried dropping the wireless to use 802.11g. Result with 7.4.2 was excellent - probably a little faster than 7.3.2 with 802.11n. Tried 7.3.2 with 802.11g and that was as good as 7.4.2 with 802.11g.
Then tried letting the modem/router select the wireless channel and 7.4.2 with 802.11n became a lot better but remained at least twice as slow as 7.4.2 with 802.11g (but not 30 times worse).
So, what do I conclude from that? Not exactly sure but there would appear to be something amiss with the 802.11n support on the 2.5 GHz band for the "old" single band TC when using 7.4.2. Perhaps it is more susceptible to interference or something but when faced with identical circumstances (just switching the firmware level, no other change), it is definitely worse to very much worse.
For now I am happy with 802.11g and 7.4.2.

Slow Time Capsule file transfer to Itunes player

Lightning grounded into my house a week ago and so the TC had been blinking amber. well I was finally able to reset it by hitting the reset button and unplugging TC at same time then waiting for quick flashing and then plugging back in. also had to get a new wi fi router. well before that all happened I was able to click on a song in my TC and then it would for let's say a 20mb file take about 20-25 seconds to hear on Itunes. NOW after I had to reset TC it takes almost 5 minutes to download a 5mb song. any suggestions as why it is taking so long now. and how to fix. I have a 2008 Macbook. 10.5.8 operating system and TC 4th Generation. my new router is a Linksys E1500 Wireless N with Speed Boost. any help greatly appreciated.

After a lightning strike ethernet ports can be damaged.. check the actual ethernet speed as I stated by copying a file via finder to the TC and back to the Mac again. Use a single large file .. several hundred MB.. open the activity monitor and you can see the ethernet speed. If it is slow.. the port could have blown.. try other ports on the TC or try wireless.. with the ethernet disconnected.
If all the ports are damaged.. sorry but you need a new TC. There is no way to fix it.
You often find the port will have dropped to 10mbit.. that is very slow. If the fastest transfer speed you can get is around 10mbit you can suspect blown ports.
For file storage use a true NAS.. synology or QNAP.. they are pretty well fully Mac compatible now.
At least they have proper raid setup and proper backup. All missing on the TC.

Slow internet using Time Capsule

Hi!
I have a Time Capsule and are experiencing problems with the WiFi speed. There's nothing wrong with my internet connection because when i plug in the internet caple straight into the computer I get great speed all the time.
The Time Capsule is placed about 10 cm from my new iMac so I guess there's gotta be something wrong with my frequency or channel. I've scanned my network and I've tried to use channels that are free from other WiFis but it still doesn't help. I can have 100 mbit speed in one second and then the next i can barely browse a web page.
I've also tried changing the radio mode but I don't know which one to choose. Right now I'm trying 802.11a/n-802.11b/g
Any suggestions?

I have the same mountain lion 10.8.5 and I found that my time capsule was going all the time, It took so long for it to backup, it was making me unable to get speed from my wifi connection, since when one backup competed a new backup started. I was buffering trough movies and have 50+ Mbits of Internet download speed.
I posted this reply after talking to apple 6 times on the 'time capsule slow' on another board:
I had the same problem with slow backups. Called Apple 5 times and went through all the hoops checking plists, airport, and then erasing using my airport utility and the first backup of about 25-30 gigs went fine, but the second backup would take between 1-2 hours. By the time it was finished it was ready to do another backup.
After looking at community fixes I found that my Comcast Norton Anti Virus was the problem. Upon speaking for the 6th time to Apple I was told that should have been the first thing they asked, since antivirus programs check each file going to the time capsule. Even unchecking the scan external drives did not help.
I removed the Norton AV from my system and replaced it with the IAV from apple store (free) and my backups are back to normal. I timed a 100 meg using Ethernet/LAN and it took 9 minutes 32 seconds from clicking backup now, searching for backups, preparing backup, backingup, and cleanup. My Wifi connection on 10 megs took only 1 minute 29 seconds.
Now my backups run so fast I don't even see them working. Also the constant updates to Norton were casuing my backups to be 100 megs or more each time due to daily Norton updates. Now I get backups in the order of 10-20 megs - depending up what I have put on the machine. If I put music on it increases the size of the files installed.
I recommend anyone having this slow wifi or slow time capsule problems to turn off your full antivirus program no matter what you are using and watch the difference in speed. I am so happy! No more 2 hour backups and 45 minutes to 1 hour preparing backup! good luck

Disk Utility hangs ("not responding") when attempting to Repair Disk on Time Capsule sparsebundle. Help.

I am trying to improve the performance of my Time Machine backup and retrievals via my 2nd Gen. Time Capsule from my iMac Core 2 Duo hard drive with SL 10.6.8. The incremental backups generally take 20 - 40 minutes each hour generally with fewer than 100 MB of data being backed up. I have read through numerous threads on these forums about Time Capsule and Time Machine issues as well as the very helpful Pondini site (http://web.me.com/pondini/Time_Machine/Home.html) and have tried many other suggestions (listed below), but have been unable to attempt a Disk Utility repair disk on the Time Capsule sparsebundle file.
After locating the sparsebundle 'file' in the finder under Shared/TC/Data, I am only sometimes able to drag the sparsebundle into the Disk Utility volumes and disk window. About fifty percent of the time, Disk Utility hangs when attempting to drag in the sparsebundle. If I am able to get it listed and click on "repair disk", then the beach ball begins to spin and nothing happens. This occurs whether or not I first use AirPort Utility to "Disconnect All Users" from the Time Capsule. I have given it over one hour to attempt the repair disk, but nothing happens, i.e., not a single message shows up in the detail window. The beach ball just spins, and Disk Utility shows up in red as "not responding" under the Force Quit menu.
Also note that on my new Macbook Air, Time Machine runs quite quickly via this same Time Capsule from my new Macbook Air using OS X Lion (which seems to indicate that the Time Capsule drive itself is OK).
I would appreciate any tips on getting Disk Utility to run "repair disk" on my sparsebundle, as I seem to have exhausted most other options (see below) for improving Time Capsule performance -- aside of course, from wiping the Time Capsule clean and starting all over.... (which I really don't want to do, and from what I've read, has not helped some people who've tried this anyway).
Many thanks!
Although I would like to focus this thread on the Disk Utility / sparsebundle "Repair Disk" problem, I should mention that I have tried the following other things:
1. Repaired disk permissions on my hard drive
2. Used Disk Utility to run "repair disk" on my hard drive after starting up from a SuperDuper external backup
3. Run DiskWarrior on my hard drive, again, from a separate startup disk
4. Did the "full reset of Time Machine", a la Pondini Troubleshooting #A4
5. Changed my computer and Time Capsule names to simple short names with only alphanumeric characters and no spaces
6. Ensured that my Time Capsule is being accessed only via ethernet
7. Relaunched the finder
8. And finally, attempting to use Disk Utility to repair the sparsebundle - thus the nature of this post

OK, no takers out there, but I answered my own question (sort of).
The answer is that even though Disk Utility shows up as "not responding" under the Force Quit menu and appears to hang, it is actually still working. A bit of patience shows that after about an hour, my Disk Utility was able to show the 1.44 TB Time Machine sparsebundle from Time Capsule in the disk window on the left hand side. Once this appeared, I was able to click on "Repair Disk" (note that prior to doing this, I had to "Disconnect All Users" from my Time Capsule using the Airport Utility program; otherwise you will get a "could not unmount disk" error). Again, the Repair Disk function appeared to hang Disk Utility as it showed up as "not responding" under the Force Quit menu. However, after about 8 hours, Disk Utility did run the entire Repair Disk protocol on the sparsebundle. The results DO NOT show up in the Disk Utility details window - so even if you are patient enough to let it complete, you will not see anything and may think that nothing happened. However, you can find the familiar results of the Repair Disk function by looking on Console - find the "DiskUtility.log" under Files: ˜/Library/Logs.
Unfortunately, I was hoping to find a problem that would have been subsequently repaired which would result in dramatically increased Time Capsule speed, but this was not the case. Disk Utility showed everything to be "OK" and I am stuck with a very slow Time Capsule....
(And of note, my new Macbook Air (OS Lion) Time Machine functions blazingly fast on both backup and retrieval to and from the very same Time Capsule - even though, these are occuring wirelessly via AirPort -- granted the size of this sparsebundle is an order of magnitude smaller at this point, i.e., only 10 GB right now)
Would still be happy to hear of any similar experiences or tips on getting Time Capsule to work more quickly.

Extremely Slow Time Machine Backup after upgrading to 10.8.3

Time machine backups are taking an extremely long time on my retina MacBook Pro 13 inch after upgrading to 10.8.3. It's taking many minutes just for a kilobyte to be backed up. I've tested transferring something to the disk and it's lightening fast so there's nothing wrong with the disk.
Is anyone having similar issues or know of a fix?

I had the same problem with slow backups. Called Apple 5 times and went through all the hoops checking plists, airport, and then erasing using my airport utility and the first backup of about 25-30 gigs went fine, but the second backup would take between 1-2 hours. By the time it was finished it was ready to do another backup.
After looking at community fixes I found that my Comcast Norton Anti Virus was the problem. Upon speaking for the 6th time to Apple I was told that should have been the first thing they asked, since antivirus programs check each file going to the time capsule. Even unchecking the scan external drives did not help.
I removed the Norton AV from my system and replaced it with the IAV from apple store (free) and my backups are back to normal. I timed a 100 meg using Ethernet/LAN and it took 9 minutes 32 seconds from clicking backup now, searching for backups, preparing backup, backingup, and cleanup. My Wifi connection on 10 megs took only 1 minute 29 seconds.
Now my backups run so fast I don't even see them working. Also the constant updates to Norton were casuing my backups to be 100 megs or more each time due to daily Norton updates. Now I get backups in the order of 10-20 megs - depending up what I have put on the machine. If I put music on it increases the size of the files installed.
I recommend anyone having this slow time capsule problem to turn off your full antivirus program no matter what you are using and watch the difference in speed. I am so happy! No more 2 hour backups and 45 minutes to 1 hour preparing backup! good luck

1st generation time capsule painfully slow

I've been dealing with this issue for some time now. I've searched all over the internet for a solution, and I've yet to find anything that works. I'm hoping a Time Capsule expert may be able to help me sort this problem out.
I have a 1st generation, 1tb Time Capsule. I've had one since they first were released. Use already had one fail from the dreaded dead power supply issue that was affecting many 1st gens after reaching 18 months old. This one is less than a year old.
I have Verizon Fios with a blazingly fast Internet connection. When I plug directly in to my ISP's router via Ethernet, my connection is amazing. I realize that wifi connections are much slower than Ethernet, but what I've been dealing with lately is ridiculous.
I believe the problem lies with the Time Capsule. It's set to 801.11n, 5ghz only, maximum throughput (24mbps), WPA2 personal security, latest firmware. Wifi connections via the TC are great at first, but they seem to degrade as time goes by until I finally have to reboot the TC, then the speeds are back up to normal again for a while.
The problems also seem to arise whenever a computer is backing up to the TC. I understand that speeds might slow down while a backup is occurring, but I would expect that they would return to normal when the backup is complete. Unfortunately, the speeds often slow down so much that the backup never actually finishes, and often it comes up with an error saying that the disk is no longer available.
Trying to share a file between my macs is often impossible. Even a small file, say 5mb, can take minutes to transfer between to wifi-connected devices. Sometimes a TC reboot with fix this, other times it won't.
My setup is like this - Verizon router with wifi disabled, serving as the DHCP router for my entire internal network, connected via Ethernet to my Time Capsule and an Airport Express. The Time Capsule is set up in bridge mode and serves as the 802.11n wifi source for my newer wifi devices. The Airport Express is also set up in bridge mode and serves as the 802.11b/g wifi source for my older wifi devices.
Due to the nature of the Fios service, I can't have the Time Capsule set up as the DHCP distributer for the network. However, even when I didn't have Fios and the Time Capsule was set up as the dhcp distributor, I suffered from these slow connection issues.
Are the 1st generation TCs plagues with issues? Is it just time for me to get a new one?
Any help or insight would be greatly appreciated.

Unfortunately, you are experiencing one of the downsides to 5 GHz. That's because the higher frequency 5 GHz signals are much weaker than 2.4 GHz signals.
After all, you always have to give up something to gain something else. In the case of 5 GHz, you gain potential speed but in return, you must give up penetration power and distance capability.
In order to work well, 5 GHz signals need to almost have a line-of-sight relationship between devices. Unless you can achieve this, you will do much better to leave the Time Capsule running at the 802.11n (b/g compatible) 2.4 GHz Radio Mode and allow the Express devices to "extend" that network.
As for the location of the AirPort Express devices in an exended network, that is critical for best performance. That's because the Express can only "extend" the quality and bandwidth of the signal that it receives. Post back if you need a few more tips on how to find the best location for the AirPort Express devices.
Would the new airport extreme fix the problem?
Unfortunately, no.

Time Capsule disk access SLOW! 2TB - Dual band

I have a Time Capsule (2TB, Dual Band, Firmare at 7.4.2)
Its been working like a dream, backing up 3 Macs for the last 8 months.
I also use it for connecting two or three other disks via USB and then making those accessible over the LAN, and there is also about 100GB of data on the Time capsule disk itself that i use as a dump for files so i can get to them from anywhere on my LAN.
Lately I started to notice EXTREMELY slow disk access, even when i am connected via ethernet (1000 base) - and equally when I am connected via wifi (n)
for example, copying over a 2Mb photo can take minutes when it should take seconds.
i've been trying to figure out whats going on here for a while and so i checked out the sizes of the backup files.. the sparseimages that time machine creates.
one of them was nearly 1TB, while another was around 500GB and the other was around 120GB
that plus my data meant there was only about 300GB free on the 2TB disk.
I have a feeling the slowness could be down to extreme fragmentation of the drive... ??
so i decided to dump the backup files and copy off my other data and do a erase of the disk and start again.. but get this.. i can't even delete the 1TB file ! I have been trying for about 3 days now and it just will not delete.. i get the Deleting msg box and it just sits there, literally ALL night...
i know it isn't just hanging on the Mac (10.6.4) because deleting the other two images also took a long time (but not this long!)
i can't just wipe the disk now because i can't get my other data off either.. I have tried copying it over the network and onto a USB disk connected directly to the Time Capsule, but 3 days later and i'm still copying files..
to put some context into this, I copied over 1.8Gb today and it took about 4 hours...
has anyone had this problem before?? what on earth is going on?? is it down to fragmentation, or something else?? the TC has been working fine up until a few weeks ago when i started to notice slow speed.
any ideas ?
thanks
Adam

if anyone ever has this issue ....
it must have been EXTREME fragmentation. I bought another 2TB external disk, connected it to the TC, did a complete archive, which took around 24 hours... then i wiped the TC and put stuff back... it now works fine again...

How to fix Airport Time Capsule (2013)? Has been extremely slow lately

I have the newest Airport Time Capsule 2TB, it has been very slow lately. On my MacBook Pro YouTube, Safari, and iTunes cant load at all. What do I need to do to fix this problem?

Hello Appleman756,
The article below details some useful information and troubleshooting steps that can help resolve such issues with your internet connection.
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Cheers,
Allen

Slow transfer rate to time capsule - 2nd generation - mb pro 5ghz

alright
have time capsule with dual networks, macbook pro with n enabled connected to 5ghz network with full bars, yet while copying files to the time capsule, it seems slow
500kbs per second
about 7 min to copy a 744mb file to time capsule (according to finder)
time capsule connected via ethernet to 2wire 2701hg modem + wireless router ( wireless turned off )
configure ipv4 using : dhcp
ethernet wan port: automatic
connection sharing : share a public ip adress
ipv6 : link local only
wireless options
country - mexico
multicast rate - high
transmit power - 100%
use wide channels
any ideas?
thanks in advance

Hi,
In the Manual Setup->Advanced->Logs and Statistics page of Airport Utility you'll find information on wireless signal quality for each client connected. Primarily, signal quality will determine the connection speed of your file transfers, the best you can do to improve things is to find a wireless channel with the least interference, Manual Setup->Wireless.
My Macbook Air connection is showing -66 Signal, -89 Noise, 122 Rate which gives me a wireless file transfer rate in bursts from 500kbps to 22Mbps. Time Capsule is not the fastest combo device, even file transfers over LAN Ethernet are around 50% slower than a regular Airport Extreme and I've found transfers to the disk from a GigE connected Mac Pro top out at around 60Mbps.
The Time Capsule is more useful as a convenience tool than speed I think so just be patient.

Time Capsule slow down: a hint

I want to share this new experience so that others can learn from it.
I've had Time Capsule for about 2 to 3 weeks now. It worked quite well for the first two weeks but this week it was really, really slow. I was going mad trying to figure out what was going on. The symptoms:
- Time Machine was spending a lot of time in the "Preparing Backup" stage
- Sometimes over 1 hour just to back up say 5MB worth of stuff
- Entering Time Machine was much slower than before
- and when I changed from using wifi to direct ethernet plug in, the backup would finish in no time
-, all backups even over wifi eventually; nothing was failing; it was just SLOW! VERY SLOW! SLOWER than before.
I was going insane trying to figure this out and even deleted all my backups and started from scratch.
Was it:
1. a corrupted diskimage?
2. something to do with a "delay ACK" setting I should fiddle around with according to one blog post?
3. A bad wifi chip on the Time Capsule?
4. Spotlight doing something funny?
It was none of these. I figured out what was going on. A neighbouring router had been interfering with my network using the same radio frequency. I don't think it was intentional. I was able to discover this after I set my mouse pointer to the wifi icon on the menu bar and pressed the option key while clicking on the icon. It showed a transmit rate of 11 or 9 instead of 54 (I'm using a G network).
The reason I didn't figure this out earlier is because my internet connection is relatively slow and B or G speeds make no difference in accessing my connection to the internet but makes a world of difference using the intranet (LAN).
I ended up switching the radio frequency my network operates on and now it's back to its normal speeds. A regular 20mb hourly update doesn't take over an hour but just takes mere minutes.
WHEW! I thought I was going insane!
Another interesting thing is that my Time Capsule is less than 12 feet from my laptop and yet my neighbour's wifi signal could interfere with it to the extent of making transfers go from 54 to 11 or less! Unfortunately I cannot switch to N because my laptop is a first generation MacBook Pro which did not come with the necessary N hardware.
Message was edited by: Conal Ho

Bad Monk wrote:
thanks for that!! interesting and i never knew the option key pressed while on the wifi icon showed that info so cheers
mine is on channel 11 but so far its @ 54 so thats all good, but yeah i think channel 11 is very popular as its prob the default for most wireless devices!
Most routers come with the default Channel 6 set.
question though, if i change the channel on my wireless router what is the best channel to go for please? and also do my wireless devices in my home automatically change to the new channel? or do i have to mess around with each one individually?
There is no "best" channel to go for. You have to figure out what channels are being used and select one that is not being used by other routers. ONe way to do this is download the free iStumbler software which will discover all visible and invisible networks and tell you what channels are being used. From that information, select a number that is farthest from any of the other channels being used.
thannks

Slow time capsule

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