Slow - upgrade to Yosemite
My Macbook Air is starting to lag on simple tasks, like starting up safari. I don't have lots of apps either.
Try this.
Safari
Go step by step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204
2. Delete Caches.db
Close all windows and quit all applications.
Hold "option" key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Caches > com.apple.Safari > Caches.db
Right click the Caches.db file and select "Move To Trash.
Close windows and relaunch Safari.
3. Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
4. Delete Cookies
Safari > Preferences > Privacy > Cookies and other website data:
Click “Remove All Website Data”.
5. Safari > Preferences > Extensions
Turn off Extensions if any and launch Safari again to test.
Turn on those one by one and test.
6. Deselect Proxies if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply”.
Similar Messages
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I have upgrade 2 of my Macbook air 11" models. Both have major slow functionality in allmost every programs. slow mail, safari, pages. Allmost nothing of the funksjonalitys can being uses in numbers. Slow functionality when jumping between programs. Allover i have BIG problems with mac for my first time. And why do not Apple send a fix for all fails there is after upgrading to Yosemite. When thousand of users have the same problem with major slow mac`s.
Here is a test for my mac.
EtreCheck version: 2.1 (101)
Report generated 4. desember 2014 kl. 22.48.33 CET
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:12:8
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500,28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 496.30 GB (371.41 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0 18 - SDK 10.6) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Bases
[not loaded] com.kaspersky.kext.kimul.38 (38) [Support]
/Library/Extensions
[loaded] com.silex.driver.sxuptp (1.10.9 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Support]
[not loaded] com.freecom.driver.BoulderScsi (1.0.0d1) [Support]
[not loaded] com.kaspersky.kext.klif (2.2.1d19) [Support]
[not loaded] com.zg.driver.ZGUSBCDCACMData (1.5) [Support]
[not loaded] com.zg.driver.ZGUSBMassStorageFilter (1.5) [Support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.9) [Support]
[not loaded] com.zg.driver.cdc_usb_bus (1.9) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[failed] com.kaspersky.kav.plist [Support] [Details]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support] [Details]
User Launch Agents: ℹ️
[running] ca.indev.MailTagsHelper.agent.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Support]
User Login Items: ℹ️
iTunesHelper ProgramHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
fuspredownloader ProgramHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
nplastpass: Version: 3.1.61 [Support]
JavaPlugin2_NPAPI: Version: Unknown
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
userinternetplugins ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Facebook Cleaner
Pin It Button
LastPass
ResizeMe
OpenIE
3rd Party Preference Panes: ℹ️
Cineform [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 496.30 GB Disk used: 124.90 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 65
Oldest backup: 2013-08-15 20:20:51 +0000
Last backup: 2014-12-04 17:20:31 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 496.30 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% fontd
1% cloudd
0% Safari
0% launchd
Top Processes by Memory: ℹ️
369 MB com.apple.WebKit.WebContent
155 MB Safari
103 MB Feedback Assistant
86 MB Finder
69 MB mds_stores
Virtual Memory Information: ℹ️
4.52 GB Free RAM
2.60 GB Active RAM
652 MB Inactive RAM
820 MB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 4, 2014, 10:37:00 PM Self test - passed[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
Your machine is slow because you loaded a bunch of third party junk on it. -
My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
Etrecheck says:
Problem description:
Imac late 2009 running slow
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 4:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 5:5:56
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 111A 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
/Volumes/My Book/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Qmaster: Path: /Library/StartupItems/Qmaster
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
iAntiVirus Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
LogMeInSafari64: Version: 1.0.730 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.730 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.730 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Adobe Version Cue CS3 [Click for support]
Adobe Version Cue CS4 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Growl [Click for support]
SixtyFourSwitcher [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
Destinations:
My Book [Local]
Total size: 1.00 TB
Total number of backups: 13
Oldest backup: 2015-04-21 19:59:59 +0000
Last backup: 2015-05-02 19:49:37 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 190.89 GB X 3)
Top Processes by CPU: ℹ️
12% iavd
5% iAntiVirus
5% WindowServer
5% diskimages-helper
1% mdworker(5)
Top Processes by Memory: ℹ️
537 MB kernel_task
266 MB Google Chrome Helper(4)
111 MB Google Chrome
74 MB ocspd
74 MB WindowServer
Virtual Memory Information: ℹ️
1.45 GB Free RAM
2.55 GB Used RAM
59 MB Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 11:26:23 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
May 3, 2015, 11:22:17 AM Self test - passedThanks for all the replies.
I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
Things are better, but still slow.
Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
"Accept-Ranges" = bytes;
"Cache-Control" = "max-age=14400";
Connection = "Keep-Alive";
"Content-Encoding" = gzip;
"Content-Language" = "en-us";
"Content-Length" = 793;
"Content-Type" = "application/x-apple-plist";
Date = "Mon, 04 May 2015 17:53:43 GMT";
Etag = "\"e20-5071070ddab80\"";
Expires = "Mon, 04 May 2015 21:53:43 GMT";
"Keep-Alive" = "timeout=15, max=281";
"Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
Server = Apache;
04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
}>
04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: NC Disabled: NO
04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: DND Enabled: NO
04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES (Topics: (
04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove. Errno=18
04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
Move
), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0 CarbonCore 0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1 libdispatch.dylib 0x9a9460b5 dispatch_once_f + 251
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2 libdispatch.dylib 0x9a9470d8 dispatch_once + 31
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3 CarbonCore 0x93f7269d _Gestalt_SystemVersion + 1050
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4 CarbonCore 0x93f717c0 Gestalt + 150
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5 AdobeAFL 0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6 ??? 0x8feb70b3 0x0 + 2414571699
04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
Hope this isn't too much ... thanks again for everyone's input. -
I just updated my Macbook (2010) to Yosemite, and it's become very slow. After searching through this community, I downloaded and run EtreCheck, but don't understand what the report means. Please could you help me with what I should do to improve my computer's speed, aside from upgrading my RAM? Thank you so much.
The report:
Problem description:
my macbook is running very slowly after upgrading to yosemite.
EtreCheck version: 2.0.11 (98)
Report generated 12 November 2014 1:44:14 pm SGT
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:23:3
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (25.42 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Passport 0748 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
tansey (disk1s2) /Volumes/tansey : 999.83 GB (951.98 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.13) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.sysmond.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
[running] de.novamedia.nmnetmgrd.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
[invalid?] SwapperUFi.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] PPPMonitord.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.akamai.client.plist Support
[invalid?] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
SurplusMeterAgent UNKNOWN (missing value)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.2.6 Support
OVSHelper: Version: 1.1 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 Support
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 223.78 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 223.78 GB X 3)
Top Processes by CPU: ℹ️
15% WindowServer
1% Dropbox
0% AppleSpell
0% Skype
0% imagent
Top Processes by Memory: ℹ️
60 MB Google Chrome
56 MB JavaApplicationStub
47 MB Skype
45 MB Finder
45 MB WindowServer
Virtual Memory Information: ℹ️
60 MB Free RAM
443 MB Active RAM
398 MB Inactive RAM
349 MB Wired RAM
16.91 GB Page-ins
633 MB Page-outsI advise to reply to the one you want to reply to.
You have had good information here. I will not repeat that here.
I would like to add:
you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
Akamai is crap software needed or not, Huawei the same.
It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
Lex -
Problem description:
My Mac Pro is extremely slow after upgrading to Yosemite 10.10, even while reading my newspaper on PDF
This is my EtreCheck print
EtreCheck version: 2.0.11 (98)
Report generated 17. november 2014 kl. 10.49.28 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 15:45:13
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (290.89 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.torch.update.agent.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.5.5f1 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
Omnibar
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 207.99 GB
Destinations:
Elements [Local]
Total size: 1.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 207.99 GB X 3)
Top Processes by CPU: ℹ️
89% lsregister
3% WindowServer
1% mds
1% sysmond
0% mtmd
Top Processes by Memory: ℹ️
142 MB Preview
125 MB com.apple.WebKit.WebContent
125 MB Finder
86 MB ocspd
77 MB com.apple.WebKit.Plugin.64
Virtual Memory Information: ℹ️
335 MB Free RAM
1.63 GB Active RAM
1.32 GB Inactive RAM
776 MB Wired RAM
17.27 GB Page-ins
345 MB Page-outsCheck out this thread: https://discussions.apple.com/thread/6466590?start=0&tstart=0.
For many users, the Folder Action Dispatcher is the culprit that eats almost all available memory if it is enabled on ~/Library/LaunchAgents. -
My macbook is running slow after upgrading to yosemite
Other's have posted similar experiences by when I ran etrecheck I didn't get a bunch of fails and yet my computer is extremely sluggish since moving from snow leopard to Yosemite. So much so, that I'm considering going back. Programs load slowly and switching between programs has a delayed response. Reminds me of the PC I had before I bought my macbook in 2008.
Any ideas on what might be causing the slow down?
Problem description:
Mac is running slow after upgrading to Yosemite.
EtreCheck version: 2.1.1 (104)
Report generated December 10, 2014 at 10:51:13 AM PST
Hardware Information: ℹ️
MacBook (13-inch, Aluminum, Late 2008) (Verified)
MacBook - model: MacBook5,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
Cinema Display 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:33:11
Disk Information: ℹ️
ST9500420AS disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (196.94 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Microsoft Microsoft® 2.4GHz Transceiver V1.0
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Support]
/System/Library/Extensions
[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Support]
[not loaded] com.parallels.kext.Pvsnet (3.0) [Support]
[not loaded] com.parallels.kext.hypervisor (3.0) [Support]
[not loaded] com.parallels.kext.vmmain (3.0) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
Citations Application (/Applications/Papers.app/Contents/SharedSupport/Citations.app)
iTunesHelper UNKNOWNHidden (missing value)
Time Out Application (/Users/[redacted]/.Trash/Time Out.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
iTunesHelper UNKNOWN (missing value)
Caffeine Application (/Applications/Caffeine .app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Garmin ANT Agent Application (/Applications/Garmin ANT Agent.app)
Google Drive Application (/Applications/Google Drive.app)
Stickies Application (/Applications/Stickies.app)
Dropbox Application (/Applications/Dropbox.app)
Box Sync Application (/Applications/Box Sync.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
XPSLauncher Application (/Applications/Xerox/PrintingScout/XPSLauncher.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 [Support]
Google Earth Web Plug-in: Version: 5.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.1.11 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
wkDimdimControl: Version: 1.01
DirectorShockwave: Version: 11.6.6r636 [Support]
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Support]
fbplugin_1_0_3: Version: Unknown [Support]
Move_Media_Player: Version: npmnqmp 071505000006 [Support]
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
BrowserPlus [Support]
Carbonite [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 302.31 GB
Destinations:
Lottia [Local]
Total size: 1.00 TB
Total number of backups: 65
Oldest backup: 2010-12-28 19:41:55 +0000
Last backup: 2014-12-03 21:58:08 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 302.31 GB X 3)
Top Processes by CPU: ℹ️
70% iPhoto
20% TOCGenerator
18% WindowServer
9% Time Out Break
6% CarboniteDaemon
Top Processes by Memory: ℹ️
463 MB iPhoto
137 MB Mail
116 MB Google Chrome
106 MB WindowServer
99 MB iTunes
Virtual Memory Information: ℹ️
114 MB Free RAM
1.39 GB Active RAM
1.21 GB Inactive RAM
857 MB Wired RAM
6.24 GB Page-ins
34 MB Page-outs
Diagnostics Information: ℹ️
Dec 10, 2014, 09:18:41 AM Self test - passed
Dec 9, 2014, 03:44:57 PM fontd_2014-12-09-154457_Postelsia.crash
Dec 9, 2014, 12:12:52 PM CarboniteDaemon_2014-12-09-121252_Postelsia.cpu_resource.diag [Details]
Dec 8, 2014, 10:27:45 AM CarboniteDaemon_2014-12-08-102745_Postelsia.cpu_resource.diag [Details]
Dec 7, 2014, 01:04:27 PM CarboniteDaemon_2014-12-07-130427_Postelsia.cpu_resource.diag [Details]Also resetting SMC could solve the problem.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Upgrading RAM till 8GB could also help the system performance. -
My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
After upgrading to Yosemite, If i plug in my Zte MF 820 LTE modem into my Macbook Pro USB socket or a Thunderbolt USB Ethernet converter/ into my Notebook, it slow down dramatically the system, unusable, need to reboot and unplug the USB moderm or Thunderbolt interface. So it does work only without any plug in device..!?
Any idea ?How To Run Telia ZTE MF820D 4G Modem On Lion
Open Network Preferences
Choose the ZTEUSBModem interface
Set “Configuration” to Default
Set “Phone Number” to *99#
Leave “User Name” and “Password” blank.
Check the “Show modem status in menu bar” checkbox for convenience.
Click “Advanced…”
Set “Vendor” to Other
Set “Model” to ZTE USB Modem.
Now click the little phone in the menubar and choose “Connect” from the dropdown.
Link: http://walternaeslund.com/how-to-run-telia-zte-mf820d-4g-modem-on-lion/
I'm using MacBook Pro Yosemite 10.10 and a MF820 too.I had a same problem before.But Now already fixed.
Hope this can help you.
Regrad
Amare YSL -
After Upgrade to Yosemite, all apps are slow.
I upgraded to Yosemite and all applications are slow. ( as e.g.. starting to type in this box give me beachball for 2 seconds initially) A big difference in speed from Mavericks to Yosemite. Opening system preferences takes 3 seconds to load, and clicking on Users & Groups takes 25 seconds to open.
I do not have fire vault enabled. I did a safe boot and some apps did appear to open faster. Also did a repair disk and rebooted. No change. When Safari is open it takes 5 seconds to open a new window. I ran EtreCheck and the report is as follows;
Thanks for any help;( After pasting the EtreCheck text file, I clicked on this box to add the Thanks... , it took 2-3 seconds for the beach ball to stop spinning.)
Problem description:
After upgrading to Yosemite, all apps are slow,
EtreCheck version: 2.0.6 (91)
Report generated October 20, 2014 at 11:46:01 AM MDT
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:55
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (130.48 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple Inc. Built-in iSight
Burr-Brown from TI USB Audio CODEC
Canon MP480 series
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
MyBookMovies (disk2s2) /Volumes/MyBookMovies : 2 TB (549.58 GB free)
LaCie LaCie Hard Drive USB 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 795.40 GB (322.99 GB free)
Time Machine Airdisk (disk1s3) /Volumes/Time Machine Airdisk : 100.77 GB (55.52 GB free)
EXCHANGE (disk1s4) /Volumes/EXCHANGE : 100.09 GB (45.35 GB free)
ALCOR Generic USB Hub
Prolific Technology Inc. USB-Serial Controller
Prolific Technology Inc. USB-Serial Controller
Hewlett-Packard hp LaserJet 1012
Apple Computer, Inc. IR Receiver
Prolific Technology Inc. USB-Serial Controller D
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.12) Support
/Library/Extensions
[not loaded] foo.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[loaded] com.prolific.driver.PL2303 (1.5.1 - SDK 10.6) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist Support
Launch Agents: ℹ️
[running] com.abbott.mal.launchclient.plist Support
[loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
[loaded] org.gpgtools.Libmacgpg.xpc.plist Support
[loaded] org.gpgtools.macgpg2.fix.plist Support
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
[loaded] org.gpgtools.macgpg2.updater.plist Support
Launch Daemons: ℹ️
[running] com.abbott.mal.malserver.plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.freemacsoft.appcleanerd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[invalid?] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Messages Application (/Applications/Messages.app)
MagicPrefs UNKNOWN (missing value)
Calendar ApplicationHidden (/Applications/Calendar.app)
Mail ApplicationHidden (/Applications/Mail.app)
Contacts ApplicationHidden (/Applications/Contacts.app)
PowerboxInjector Application (/Applications/PowerboxInjector.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.2.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
EPPEX Plugin: Version: 4.1.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
1Password
AdBlock
ClickToFlash (Disabled)
Print Plus (Disabled)
ClickToPlugin (Disabled)
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
GPGPreferences Support
Growl Support
MacFUSE (Tuxera) Support
MagicPrefs Support
Paragon NTFS for Mac ® OS X Support
Perian Support
QuickTime Player X Preferences Support
WDQuickView Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
Time Machine Backups [Local]
Total size: 795.40 GB
Total number of backups: 29
Oldest backup: 2014-10-08 20:15:48 +0000
Last backup: 2014-10-20 17:32:33 +0000
Size of backup disk: Excellent
Backup size 795.40 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
10% WindowServer
5% syncdefaultsd
4% Safari
1% AppleSpell
0% com.apple.iCloudHelper
Top Processes by Memory: ℹ️
266 MB mds_stores
258 MB Safari
180 MB Finder
137 MB WindowServer
136 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
3.93 GB Free RAM
2.97 GB Active RAM
443 MB Inactive RAM
978 MB Wired RAM
1.82 GB Page-ins
0 B Page-outsYou could do that, but when setting up your new iMac it is a much better idea to transfer only your existing User Accounts. In other words when Setup Assistant appears, de-select "Applications", "Computer and Network Settings" and "Other files and folders". That way you will eliminate the possibility of reinstalling potentially incompatible software from your existing Mac or its TM backup. It's best to create new printer queues and preferences anyway.
Your venerable HP 1012 will probably work without any difficulty but if you need its driver download it here. If it gives you trouble try OS X's generic PostScript driver.
After configuring your user account, install original versions of your essential software from their original sources. In other words if you installed them via download from the developer's website, download them again. You might need license keys so gather them. Obviously the Mac App Store makes things easy since anything you obtain from there is already linked to your Apple ID and is easily reinstalled by going to your Purchases page.
Don't reinstall things like AppCleaner, CleanMyMac, Western Digital "Smartware" or any of that junk. You don't need it. MacFUSE is outdated. Research Prolific Technology for potential updates for their serial controller. The one you have may work, or not, but you should re-download its driver.
Consider abandoning Microsoft altogether and migrating to better solutions such as Pages, Numbers, and Keynote. They are all free with a purchase of a new Mac and are far more integrated with OS X than anything Microsoft will ever be able to accomplish.
The Burr-Brown USB device is unknown to me, so research TI's website for support if you need it.
If your essential software was distributed on optical media, you can use OS X's "DVD or CD sharing" feature to remotely mount the older iMac's optical drive so that you can install its software. It will work as though that drive were physically installed on your new Mac. Having said that, anything that was distributed on optical media is highly likely to have been outdated a long time ago.
If your essential software is old, orphaned, no longer supported, or is no longer available, meaning you have the only viable copy, the only option is to transfer it from the TM backup or older Mac. In that case be very cognizant of the likelihood for incompatibility, and have a plan for uninstalling it should it cause adverse effects. Creating a new TM backup is the way to do that. A new external HD dedicated to the new Mac is a cheap investment. When you are certain you no longer require the older Mac's TM backup, you can erase it and use it as an additional, redundant TM backup or "clone" repository – whichever you decide is best for your backup needs. -
My macbook pro run slowed after upgrade to Yosemite, please help!
Why my mac slowed after I upgrade to Yosemite, Please help!
You might want to update your profile. Helps people trying to help you.
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information -
Slow since upgrading to yosemite
Hello I'm a new mac user and need some info.
I noticed that my mac is a bit slower since upgrading to Yosemite.
I get to see many times when opening an app the spinning colourful ball.
I did an etrecheck since i read on an over discussion that this might help resolving my problem.
Thank you
Problem description:
Slow since upgrading to Yosemite
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 3:10:32 PM GMT+2
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:21:45
Disk Information: ℹ️
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (793.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 43
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
1% WindowServer
0% fontd
0% com.apple.WebKit.WebContent
0% AppleSpell
0% dpd
Top Processes by Memory: ℹ️
283 MB com.apple.WebKit.WebContent
120 MB mds_stores
112 MB Safari
77 MB Finder
60 MB WindowServer
Virtual Memory Information: ℹ️
5.60 GB Free RAM
1.71 GB Active RAM
477 MB Inactive RAM
795 MB Wired RAM
1.15 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 02:48:11 PM Self test - passed
Mar 26, 2015, 10:11:19 PM /Library/Logs/DiagnosticReports/Loader_2015-03-26-221119_[redacted].cpu_resourc e.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
After upgrading to Yosemite Illustrator runs veryyyyyyyyyy slow.
after upgrading to Yosemite Illustrator runs veryyyyyyyyyy slow..... lag time is very long and scores up the work flow!
If you didn't do a complete reinstall from the original media, then you need to do it. Adobe software doesn't do migration well.
-
No Sound, Safari Slow & MacBook Pro Very Slow after upgrading to Yosemite.
Hi All,
Upgrading to Yosemite has resulted in the following issues with my computer/laptop:
1. I have lost all sound and the sound options are no longer there after looking in Preferences.
2. Safari only loads parts of pages and then takes forever to load the rest.
3. Generally the computer has been slow with processes taking over the CPU and there seems to be a lot of hard memory swaps.
Attached is the EtreCheck. Any help would be appreciated. It appears that I also am missing some daemons that are launching.
Problem description:
MacBook Pro has been running slowly ever since upgrading to Yosemite.
EtreCheck version: 2.0.11 (98)
Report generated January 13, 2015 at 5:30:02 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 14:36:15
Disk Information: ℹ️
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Mac HD (disk0s2) / [Startup]: 499.25 GB (61.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5960S
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.Maps.pushdaemon.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.audio.coreaudiod.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] net.juniper.pulsetray.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[invalid?] com.rogueamoeba.hermes.plist Support
[running] net.juniper.AccessService.plist Support
[not loaded] net.juniper.UninstallPulse.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.kodak.KODAK AiO Annual Opt.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 Support
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 16.0.0.235 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 11.5.0 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
WebEx: Version: 1.0 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 499.25 GB Disk used: 437.69 GB
Destinations:
Opt_NHD_1 [Local]
Total size: 999.74 GB
Total number of backups: 6
Oldest backup: 2014-07-10 03:42:30 +0000
Last backup: 2014-11-08 22:33:01 +0000
Size of backup disk: Too small
Backup size 999.74 GB < (Disk used 437.69 GB X 3)
Top Processes by CPU: ℹ️
1% hidd
1% WindowServer
1% launchd
0% syslogd
0% notifyd
Top Processes by Memory: ℹ️
120 MB Evernote
107 MB Mail
86 MB iTunes
77 MB Finder
77 MB WindowServer
Virtual Memory Information: ℹ️
41 MB Free RAM
1.25 GB Active RAM
1.22 GB Inactive RAM
675 MB Wired RAM
10.90 GB Page-ins
1.07 GB Page-outsIf you haven't already done so, try this simple step first.
-
EtreCheck Report way over my head - major slow down after upgrade to Yosemite
Hi All!
This is my first post here, but I upgraded to Yosemite the other day and my Macbook has been painfully slow ever since. I read about Etrecheck today and downloaded and am posting it's report below. I know my computer is beyond ancient, but other than routine maintenance I've not had any issues before now. I'm not sure what additional info I should include, so my apologies for what I've not included and if someone would let me know what else is needed regarding my system I'll be glad to post it. Thanks for any and all help...
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 3:28:43 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:30:5
Disk Information: ℹ️
ST9160314ASG disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Hard Drive (disk0s2) / [Startup]: 159.18 GB (67.17 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.amazon.sendtokindle.launcher.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[invalid?] com.rim.BBAlbumArtCacher.plist Support
[invalid?] com.rim.BBLaunchAgent.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.freemacsoft.appcleanerdaemon.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.rim.BBDaemon.plist Support
[running] com.siber.gs-server.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[loaded] PACESupport.plist Support
User Launch Agents: ℹ️
[invalid?] .dat0161.000 (hidden) Support
/Applications/Google Chrome.app/Contents/Versions/25.0.1364.99/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper /Applications/Google Chrome.app/Contents/Versions/25.0.1364.99/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper /Applications/Google Chrome.app/Contents/Versions/25.0.1364.99/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.avast.home.userinit.plist Support
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EvernoteHelper UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
HPEventHandler UNKNOWN (missing value)
WDQuickView Application (/Library/Application Support/WDSmartWare/WDQuickView.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.5.6r606 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
SlickSavings
Ebay Shopping Assistant
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Macaroni Support
MacFUSE Support
NTFS-3G Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Hard Drive: Disk size: 159.18 GB Disk used: 92.01 GB
Destinations:
My Passport (Nancy) [Local]
Total size: 499.06 GB
Total number of backups: 2
Oldest backup: 2014-04-04 16:06:42 +0000
Last backup: 2014-11-05 01:19:12 +0000
Size of backup disk: Excellent
Backup size 499.06 GB > (Disk size 159.18 GB X 3)
Top Processes by CPU: ℹ️
13% mds_stores
10% mds
9% WindowServer
1% Finder
1% Safari
Top Processes by Memory: ℹ️
83 MB Safari
76 MB mds_stores
45 MB com.apple.WebKit.Plugin.64
43 MB WindowServer
43 MB Finder
Virtual Memory Information: ℹ️
72 MB Free RAM
315 MB Active RAM
242 MB Inactive RAM
555 MB Wired RAM
4.70 GB Page-ins
60 MB Page-outsWD - Time Machine doesn't need the WD software, and in fact that software will interfere with the proper running of Time Machine. I would recommend that you repartition the drive which will prevent the WD software from running by removing it entirely. Then redo your Time Machine backup.
I am not sure what the Pace stuff is for. It may be a part of Avid software. If you don't know what it's for, then most likely you don't need it.
Uninstalling software can prove quite a chore. Here's a little something to help you out:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
When you "finish" be sure to restart the computer. Exactly what Mac model do you have? -
Upgrade to Yosemite Slowed down computer substantially
Hi All,
I recently upgraded my MBP (mid-2009) to Yosemite. I noticed that people have been using EtreCheck to determine what is the root cause of these Yosemite upgrade slowdowns. My issue is that I am having difficulty interpreting the output file. Any help and recommendations would be appreciated.
Here is the file:
Problem description:
After upgrading my MacBook Pro 2009 to Yosemite from Mavericks, everything has slowed down substantially, including loading of pages in Safari.
EtreCheck version: 2.0.11 (98)
Report generated November 12, 2014 at 4:44:03 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 12:16:13
Disk Information: ℹ️
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Mac HD (disk0s2) / [Startup]: 499.25 GB (60.36 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5960S
USB Information: ℹ️
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
NO NAME (disk1s1) /Volumes/NO NAME : 7.94 GB (3.82 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.nsurlsessiond.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.audio.coreaudiod.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.kaspersky.kav.gui.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] net.juniper.pulsetray.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[failed] com.kaspersky.kav.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[invalid?] com.rogueamoeba.hermes.plist Support
[running] net.juniper.AccessService.plist Support
[not loaded] net.juniper.UninstallPulse.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.kodak.KODAK AiO Annual Opt.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[invalid?] com.zeobit.MacKeeper.Helper Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 11.5.0 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
WebEx: Version: 1.0 Support
Safari Extensions: ℹ️
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 499.25 GB Disk used: 438.89 GB
Destinations:
Opt_NHD_1 [Local]
Total size: 999.74 GB
Total number of backups: 6
Oldest backup: 2014-07-10 03:42:30 +0000
Last backup: 2014-11-08 22:33:01 +0000
Any recommendations that you might think of to remedy my crazily slow machine with OS X Yosemite would be appreciated.
Thank you.
Michael
Size of backup disk: Too small
Backup size 999.74 GB < (Disk used 438.89 GB X 3)
Top Processes by CPU: ℹ️
23% WindowServer
7% com.apple.WebKit.Networking
3% Safari
2% hidd
1% sandboxd
Top Processes by Memory: ℹ️
120 MB Mail
64 MB Safari
60 MB Finder
56 MB WindowServer
47 MB mds_stores
Virtual Memory Information: ℹ️
990 MB Free RAM
863 MB Active RAM
528 MB Inactive RAM
803 MB Wired RAM
9.40 GB Page-ins
227 MB Page-outsCan you please help me as well? Thanks.
Problem description:
My Macbook runs very slow (slower than Windows). I upgraded to Yosemite right our of the box. Heard great things about Mac before buying, but really disappointed.
Hope this resolves my problem.
EtreCheck version: 2.1.5 (108)
Report generated 29 December 2014 12:45:34 pm IST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4 days 2:2:34
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 100.00 GB (46.67 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Windows (disk0s4) /Volumes/Windows : 100.00 GB (99.79 GB free)
Data (disk0s5) /Volumes/Data : 298.98 GB (202.44 GB free)
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Karabiner.app
[loaded] org.pqrs.driver.Karabiner (10.4.0 - SDK 10.9) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
3 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.hikvision.iVMS-4200.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] jp.co.canon.MasterInstaller.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
[loaded] org.pqrs.NoEjectDelay.load.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
Mail Application (/Applications/Mail.app)
Messages Application (/Applications/Messages.app)
Karabiner Application (/Applications/Karabiner.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
WebVideoPlugin: Version: 3.0.4.14 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
WDQuickView [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
22% Finder
19% firefox
18% WindowServer
14% uTorrent
0% AddressBookSourceSync
Top Processes by Memory: ℹ️
468 MB firefox
146 MB Mail
107 MB Finder
94 MB Microsoft Word
90 MB SubmitDiagInfo
Virtual Memory Information: ℹ️
17 MB Free RAM
1.26 GB Active RAM
1.26 GB Inactive RAM
894 MB Wired RAM
18.26 GB Page-ins
724 MB Page-outs
Diagnostics Information: ℹ️
Dec 28, 2014, 12:43:22 PM /Library/Logs/DiagnosticReports/Preview_2014-12-28-124322_[redacted].hang
Dec 28, 2014, 12:36:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/MassStorageCamera_2014-12-28-1 23617_[redacted].crash
Dec 28, 2014, 12:11:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2014-12-28-121157_[redact ed].crash
Dec 27, 2014, 06:45:31 PM /Library/Logs/DiagnosticReports/discoveryd_2014-12-27-184531_[redacted].crash
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