Slow upload after exchange upgrade
Dear all
I'm very grateful for any help. I am connected to the Woolhampton exchange near Reading in Berkshire. I live quite a long way from the exchange so am realistic about connection speeds.
Until recently I got just under 2meg download and about 400k or so upload, which wasn't great but was ok for work.
Recently (in late January, I think), the Woolhampton exchange was upgraded to 21CN networks (?). Since about this time my upload speed has collapsed and I now have a profile of 128k but am not even getting this much.
I am nervous about asking BT to investigate for fear they will slow down my download speed - I depend on the internet to send and receive a lot of large documents for work. However the upload speed is now so slow that it takes several minutes to send an email with an attachment. I really dont' want the download speed slowed any more!
My stats from the BT speedtester are here:
Download speedachieved during the test was - 1892 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 128 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
My stats from my router are here
ADSL Link
Downstream
Connection Speed 2432 kbps
Line Attenuation 58.0 db
Noise Margin 11.1 db
Upstream
Connection Speed 128 kbps
Line Attenuation 30.5 db
Noise Margin 6.0 db
System Up Time 215:33:35
Port LAN
Status 10M/100M
TxPkts 1063028
RxPkts 644691
Collisions 0
Tx B/s 1177
Rx B/s 186
Up Time 215:33:31
Thank you very much for your help
Best wishes
Edward
Here are the latest speedtester results
Download speedachieved during the test was - 1855 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 128 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
And here are my router stats
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoA
998264
1368689
0
266
1709
223:35:14
LAN
10M/100M
1097433
666686
0
1166
184
223:36:49
WLAN
11M/54M/130M
757460
513588
0
733
154
223:36:23
ADSL Link
Downstream
Upstream
Connection Speed
2432 kbps
128 kbps
Line Attenuation
58.0 db
30.5 db
Noise Margin
10.8 db
6.0 db
Where do I find the circuit sync - the router is conntected by a 30 cm wire into the master socket (and then split ADSL and voice and the voice does three lines via a patch panel).
Similar Messages
-
Slow broadband after exchange upgrade
My exchange (Accrington) was recently upgraded. Prior to the upgrade I was getting approx 5.5Mb.
I was told that I would need to wait 10 days after the upgrade for re-training of my line.
After 10 days, my connection had dropped to 1.6Mb, so I called BT and was told that it was because I had a home hub version 1.0 and that it was incompatible with the upgraded exchage.
New version 2.0 Hub was sent to me and this has now been connected for 5 days. I also took the opportunity to move things arround so the new hub is connected directly to the master socket, there is no extension wiring and no telephone connected. (Master socket has BT broadband accelerator filter fitted)
I have used BT speedtest and got the stats from my hub. My IP Profile is no where near what it used to be, I would have expected this to rise after 5 days ?
Any suggestions as to what I should do now ?
By the way I am 456M from the exchange !
Line state
Connected
Connection time
0 days, 19:09:33
Downstream
2,268 Kbps
Upstream
1,184 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
28.9 dB / 4.4 dB
Line attenuation (Down/Up)
16.0 dB / 7.1 dB
Output power (Down/Up)
0.0 dBm / 13.0 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 4294967137
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
1. Best Effort Test: -provides background information.
Download Speed
1555 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1555 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2268 Kbps(DOWN-STREAM), 1183 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 9.13:22.36:68.51 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
976 Kbps
0 Kbps
1183 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 976 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1183 Kbps
We were unable to identify any performance problem with your service at this time.Thanks for the reply.
I have removed the filter, and I will leave it for a few days to see if I get any improvement.
The noise margin(down) actually increased slightly after removing it, is this to be expected ?
Line state
Connected
Connection time
0 days, 0:01:28
Downstream
2,268 Kbps
Upstream
1,236 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
29.1 dB / 6.0 dB
Line attenuation (Down/Up)
16.0 dB / 7.0 dB
Output power (Down/Up)
0.0 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 12
Error Seconds (Local)
0 -
Slow broadband speed after exchange upgrade
Hi,
I wonder if anyone can help. My local exchange was 'upgraded' on 14th August, immediately following that my Broadband speed has halved and never recovered, I used to get approx 7Mbps connection speed with a 5.8 ~ 6.3 Mbps down load speed. SInce then and upto now I only get a connection speed of approx 3.3Mbps with a download speed of around 2.8Mbps.
Since we have BT Vision this is now close to the limit of what it requires to work for on demand content.
I have spoken to BT Technical on a number of occasions. At first they told me it was my router (HomeHub V1) and that I could have a new one if a signed up for another 12 months. Since I doubted this and I also had a Home Hub V1.5 router I swapped to this router and it gave the same results! This was on the 7th September.
Since then I have spoken to BT Technical on a number of occasions, always this involves the same path - get asked whether I have tried different microfilter, connection to the main socket blah blah. Then they check the exchange, it comes up with a CC12 ADQ error, they ask BT Wholesale to investigate, BT Wholesale clear the error, BT technical ring back, ask me if speed is any better, tell them no, they say they will reset the line profile, this makes no difference!
If I ring again then we just go round in the same circle again.
Has anyone got any ideas or can someone sort this out, fed up of pointless phone calls at the moment!
Here are the line statistics from the BT Home Hub (V1.5) as things currently stand.:
Hope someone can help,
Thanks
DSL Connection
Link Information
Uptime:
0 days, 13:08:25
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
664 / 3,327
Data Transferred (Sent/Received) [MB/MB]:
11.57 / 62.47
Output Power (Up/Down) [dBm]:
9.5 / 0.0
Line Attenuation (Up/Down) [dB]:
8.5 / 18.5
SN Margin (Up/Down) [dB]:
11.0 / 27.5
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
0 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 6
HEC Errors (Up/Down):
0 / 0
Line Profile:
FastWell 12 days later and still no improvement. Changed back to the homehub V1.0 (10 days ago) as the Homehub V1.5 was to unstable and kept dropping connection every few hours.
Spoke to BT technical last Sunday, they agreed to send me a new HomeHub in the end. This has now been lost / stolen during delivery - what a farce. Spoke to BT Technical again last night, went through the same sets of testing same results. Technical this time said I shouldn't have been sent a new homehub anyway as I was not in contract!
Reading through this forum and others it seems that there are a lot of people reporting speed issues (speed halving from original sync/download speed) when exchange has been upgraded to ADSL 2+ and the home hub is V1.0 or V1.5.
The tech i spoke to last night seemed to think it was the homehub but said i wouldn't get another one unless I signed a new contract. Told him there was no way I would sign a new contract when their customer service was so poor and they are unable to resolve problems.
He stated he would reset the I.P. profile. This morning download SNR has shot up to 30db (has got down to 18db) last night and sync speed was lower.
It seems to me that BT know there is an issue with HH V1.0 and V1.5 and ADSL 2+ but rather than send you a new router ask that you sign up to a new contract. This seems partly a ruse just to tie people into another 12 month contract.
My neighbours have the same set up and are experiencing the same problems since the exchange upgrade! -
Slow Broadband after 21CN Upgrade?
Before my scheduled 21 upgrade my download connection has been rock solid at 8000K for several years. My whole recent experience with BT has been very disappointing and I hope you can throw some light on a solution.
So Far:
My Equipment: BT2000 Faceplate, RJ11 to BT Homehub 1010, 1 Extension fitted (No Bell wire Connected).
Problem 1. Now resolved. On the day of my appointment the engineer connected my dial tone and broadband to someone else’s line in the next village. The fault call centre insisted the fault could only be in my property as the line tested OK and I would have to accept the possible charges. Despite my requests for them to despatch an engineer to the exchange as it is more than a coincidence that my dial tone disappeared at the same time as my scheduled changeover they insisted I have an appointment. The fault was cleared in the exchange by the visiting engineer.
Problem 2. Now resolved. The engineer did not remove the call divert on my line and I missed my incoming calls for several days as my calls were diverted to a random number. I tried #21# and this did not work, so I contacted BT again. They informed me they could not remove the divert because they had not put it on. After investigation #61# managed to remove my divert. When I asked why it was not removed when my line was fixed I was told that I must have put the divert on myself as it was done by someone with access to my line. The whole point that my line had been connected elsewhere was totally alien to the call centre worker.
Problem 3. On going
After 14 days of Mediocare performance I was connected much slower speed than my old connection and as my profile was 4000k this is only half of my previous performance. (See Below)
1. Best Effort Test: -provides background information.
Download Speed
5959 Kbps
0 Kbps
4000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 5959 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4603 Kbps(DOWN-STREAM), 1251 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.4:29.53:54.07 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
873 Kbps
0 Kbps
1251 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 873 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1251 Kbps
So I call BT again and after I have established that the only changing parameter is the new 21CN upgrade I am promised that a request will be passed to the engineers to increase the profile........ The result is that they just reset my profile, so once again my speed fluctuates for several days from a virtual stop to slow.
It is now six days since reporting my slow speed problems after receiving several calls from BT to ask me if my speed has improved, I am finally a broken man today.
They insist that I have a broadband boost engineer, before I accept this, I ask several questions and failed to get any acceptable answers..
What is wrong with my broadband? You have a fault in the property (change the record!!)
Why cannot you tell me the speed I am connected at. You cannot WOOSH test me? We cannot tell, we have to call you
Can I speak to the engineers? You cannot Sir
Can I speak to your Boss? No, why would you want to do that!
What have you done in the exchange to fix my fault? We have changed some things
Do you thing it is acceptable to still have slow speeds after twenty days? That's why you need a boost engineer
What are you going to do differently from all the other people I have spoken to to resolve my issue. Nothing
So with no other option I accept that an appointment will have to be made again. I am offered an appointment in the week, when I explain that I have business appointments and that I need a weekend appointment I am told none is available or would be available. So I agree to a Monday appointment. After the call I get a text to say I have an appointment has been made for Thursday! So I have to call them back and ask for the appointment I have been promised and I am told it's a simple and easy mistake to press the wrong button, it happens quite often!!
I since read here that it may help to upgrade my homehub, so why have they not sent me a replacement days ago?
Current Performance:
1. Best Effort Test: -provides background information.
Download Speed
2024 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 2024 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2271 Kbps(DOWN-STREAM), 771 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.35:23.63:63.06 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
592 Kbps
0 Kbps
771 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 592 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 771 Kbps
I know there are more important things going on in this world. But my work, my ebay, my shopping, my banking, my social sites etc. all require bandwidth and to have it taken away disguised as an upgrade obviously upsets me. I am shocked at the complete lack of communications, and the inability to listen and understand your customers. What is the point of a call centre that can do NOTHING outside their script to help!
Solved!
Go to Solution.Not sure why my profile is still changing and why I was disconnected today, probably the call centre doing another line test.
Uptime:
0 days, 10:24:37
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
803 / 2,523
Data Transferred (Sent/Received) [MB/MB]:
322.86 / 348.70
Output Power (Up/Down) [dBm]:
12.0 / 0.0
Line Attenuation (Up/Down) [dB]:
19.0 / 31.0
SN Margin (Up/Down) [dB]:
13.5 / 30.0
Vendor ID (Local/Remote):
TMMB / IFTN
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
1 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0
Line Profile:
Fast -
Extremly slow BB After 21CN upgrade
On last wednsday exchange in Dungannon got a 21CN upgrade. I thougt yea great news finally i'll get more than 9-10 Mbits. I must admit that before upgrade my bb was rock stable no problems at all ofc some minor dissconections occured during a 4 year period but it happens right? But after the Exchange upgrade my broadband is awfully slow it's almost like dial-up connection, i can't even do my work from home or use internet services which i've paid for upfront.
I've posted on forums recently i was told to leave my hub on 24/7 for few days, and it should solve my problem,since the line need to settle down after the updrade. But it's already 6th day after the upgrade and nothing changed .... well almost nothing ...
Here are the stats from my hub taken todays morning.
ADSL line status
Connection information
Line state Connected
Connection time 5 days, 0:47:10
Downstream 283 Kbps
Upstream 440 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 22.9 dB / 30.3 dB
Line attenuation (Down/Up) 29.0 dB / 16.1 dB
Output power (Down/Up) 0.0 dBm / 12.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 208 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0
When i got back from work about 5pm connection went down for a short period of time (i belive i've been resynced or smth like that) and afterwards my stats look like that
Line state
Connected
Connection time
0 days, 2:11:13
Downstream
283 Kbps
Upstream
1,108 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
22.1 dB / 9.0 dB
Line attenuation (Down/Up)
29.0 dB / 16.2 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
2315 / 4294967264
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
im very happy cuz finally i can send files to my employer faster also uploading stuff for my private use/backup is easier now but what the **bleep** is with downstream speed? i can understand that setting up new exchange equipment can take some time, same goes for stabilization of the line but how long do i need to have to wait till i'll get what i'm paying for?
P.S excuse my english it's not my native language
Forgot to add speedtest results
Solved!
Go to Solution.I know exactly what you mean = probably find most people on the forum know the feeling. the speed down is very low but as I said BT will not do anything while still in the training period.
if no change after 10 days training the contact mods for assistance http://bt.custhelp.com/app/contact_email/c/4951
just fill out the form
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Upgrading to better speeds after exchange upgraded...
Hey,
My exchange has been marked as on the 21NC for probably close to a year now however I never got a speed boost after the upgrade. I figured my download speed might not of changed because of the SNR but my upload speed should of? So I assume the speed is still capped at the "upto 8Mb"?
DSL Modulation Mode:
G.992.5 (ADSL2+)
DSL Path Mode:
FAST
Downstream Rate:
5280 Kbps
Upstream Rate:
448 Kbps
Downstream Margin:
12 db
Upstream Margin:
23 db
Switching modem to to regular ADSL results in roughly the same speeds.
DSL Modulation Mode:
G.992.1 (G.DMT)
DSL Path Mode:
FAST
Downstream Rate:
5504 Kbps
Upstream Rate:
448 Kbps
Downstream Margin:
10 db
Upstream Margin:
23 db
So anyway to change from ADSLMax to ADSL2+ speeds? I'm quite a old customer so I have my own network equipment and only have a first gen BT Homehub laying around somewhere.Using a Linksys AM200 modem. When you let the DSLAM set the mode unfortunately it doesn't actually tell me what mode it is in.
DSL Status:
UP
DSL Modulation Mode:
Auto
DSL Path Mode:
FAST
Downstream Rate:
6016 Kbps
Upstream Rate:
448 Kbps
Downstream Margin:
12 db
Upstream Margin:
23 db
Downstream Line Attenuation:
41
Upstream Line Attenuation:
23
Downstream Transmit Power:
19
Upstream Transmit Power:
12
LOS Errors:
0
As far as I know a 'multimode box' is only present with fiber? -
Hi
After i upgraded to 10.8.2 i am seeing my MAc got slow.
And my memory is 4gb , if i increase the memory will the system become faster.
Can we get it done this in Apple store .OR without upgrading hte memory cna we make this ystem to run faster ?vikramkg wrote:
Hi
if i increase the memory will the system become faster.
No. Installing RAM doesn't make a computer faster.
Can we get it done this in Apple store
Sure, but why pay for that when you can do it yourself.
without upgrading hte memory cna we make this ystem to run faster ?
Have you checked activity monitor to see if any apps or processes are takin up a large percentage of the CPU? -
Slow phone after iOS4 upgrade? Try this...
I upgraded my iPhone 3G recently to iOS4, and experienced the general slowdown that others have reported. I also had problems with photos not displaying correctly. I deleted and reimported the photos, and that solved that problem, but the slowness and "lag" was still there.
I came across this tip in the misc.phone.mobile.iphone newsgroup:
quote
My 3G was quite slow when I first upgraded to iOS4. But I followed some
advice on the Apple Support Forum. A combination of Settings -> General ->
Reset -> Reset All Settings, followed by a full shut down and restart did
wonders to improve the operation.
unquote
I haven't seen the source for this tip before so I wanted to pass it on.
Doing the reset as described above doesn't lose data, just some settings (Home screen, WiFi login key, 4 digit lock code etc.), but it has got rid of the lag when switching the phone on, and restored some of the pre-upgrade speed.
Hope this helps.
CheersWell, first you say that your phone is slow. Then you state that your phone told you to remove unused apps. Did you read my last post? From what I've read, most phone performance issues are app related. You either have too many apps running at once (most likely), have a third party app that is causing a problem (less likely), or there is something actually wrong with your phone (least likely). As I stated, I noticed that my phone was slower than normal after installing OS6. I was using OS6 just like OS5, but the difference is that the apps in OS6 seem to want to close differently. So I had like 8 apps open at once, and that was my problem.
The first statement that you make is so vague that no one is going to be able to help you. When is your phone slow? What apps are you running during this time? Do you have excessive apps open? Is it slow all of the time or just sometimes? What non BB apps (third party) are you running? The 9300 also only has 256meg of ram, so that is going to make your application behavior that much more noticeable.
Try holding the ALT key down while pressing the BACK button (the one just to the right of the track pad) and that will show you which applications are running. You should see a minimum of 5 (home, phone, browser, messages, and messenger). If you see more than this, particularly if there apps open that you aren't using, this is likely a big contributor. Close those apps and see the difference. Just for fun, do a battery pull.
The second statement that you made is even more confusing because at no point in time would your phone ever tell you to uninstall something. At least, not that I can think of. What do you mean when you say the phone asked you to remove unused apps? -
MacBook Slow/Crashes after Lion Upgrade
MacBook (13-inch, Aluminum, Late 2008) runs slow, crashes after update to Lion. Ran fine before. Now it crashes when it goes to sleep with screen saver running, sometimes takes multiple force-restarts to boot and seems to run out of RAM (menu bar disapears or a second when switching apps, lots of spinning beach balls). Can't run more than two CS4 apps at once.Aboiut 45 GB free on the 250 GB drive. Any ideas?
The "do not enter" sign is saying that you're computer cannot locate a hard drive to boot from. Turn on the machine with the option key down. See if the computer give you an option to select a hard drive. If it doesn't select it and it should boot from the selected hard drive. If it doesn't see any bootable hard drive, it usually means your hard drive is dead. In that case, go get a replacement and hopefully you backed everything up.
-
Slower performance after Mavericks upgrade
My Macbook Pro has been significantly slowed down by my upgrade to Mavericks. (Processor 2.3 GHz Intel Core i7) (Memory 8 GB 1600 MHz DDR3) (Graphics Intel HD Graphics 4000 1024 MB) I can't watch a 2 minute video without long... long rendering pauses. I get error messages and find the computer quits and starts again at random moments. Loading apps is slower. I am not talented technically and need some layman version of how to use time machine or other backup info to go back to my Mountain Lion IOS or how to fix this deterioration of my computer performance. I have run the etresoft app to provide more info. Unfortunately I am very much a novice at problem solving computer issues so if this is above my paygrade please feel free to send me to more competent sources..
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
WiFiUtilityStartUp - Path: /System/Library/StartupItems/WiFiUtilityStartUp
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 1:10:23
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (146.62 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
[failed] com.adobe.ARM.[...].plist
[failed] com.google.keystone.agent.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Backup Engine
Dropbox
WirelessUtility
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 103.52 GB
Destinations:
LaCie Disk [Local] (Last used)
Total size: 164.68 GB
Total number of backups: 1
Oldest backup: 2013-02-06 00:39:17 +0000
Last backup: 2013-02-06 00:39:17 +0000
Size of backup disk: Too small
Backup size 164.68 GB < (Disk used 103.52 GB X 3)
Top Processes by CPU:
3% WindowServer
2% firefox
1% EtreCheck
1% mds_stores
1% fontd
0% WirelessUtility
0% Mail
0% mds
0% aosnotifyd
Top Processes by Memory:
426 MB firefox
319 MB Finder
246 MB Mail
164 MB DashboardClient
156 MB WindowServer
156 MB com.apple.IconServicesAgent
147 MB Dock
131 MB mds_stores
106 MB Dropbox
106 MB com.apple.WebKit.WebContent
Virtual Memory Statistics:
2.31 GB Free RAM
4.09 GB Active RAM
732 MB Inactive RAM
903 MB Wired RAM
451 MB Page-ins
0 B Page-outsDo you know the reason for using WiFi Utility? It is not part of OS X and may be contributing to the problem.
Assuming you have no reason to use it:
Navigate to the following folder by selecting the entire line (triple-click to select it), then control-click, and from the contextual menu that appears, select Services > Open:
/System/Library/StartupItems/
Find the file WiFiUtilityStartUp and drag it to the Desktop. You will need to authenticate.
Next: Open System Preferences by selecting it from the (Apple) menu, then select Users & Groups. Click the lock icon and authenticate, then click your User account. Select the Login Items tab, then select the item WirelessUtility. Delete it with the "–" (minus) button.
Next: Backup Engine is not part of OS X either, and is unrelated to Time Machine, which you are using. It may have been installed as part of a utility supplied by Seagate or other hard disk manufacturer. Such utilities should not be used on Macs. If you have no reason to use Backup Engine, delete it as well using the "–" button.
Quit System Preferences, log out, and log in again. Reply with your results. -
Slower download after network upgrade
Hi,
I received an email from BT stating the following:
Good news. We’re rolling out our faster broadband and we’ll be upgrading our network in your area on 06-Aug-10. This’ll make the things you do online quicker.
Before the upgrade I was achieving a connection speed of approx. 7000/448 kbps. A few days after the upgrade I did see a brief improvement of around 7700/872 kbps. However for the last week or so I seem to be firmly planted at 5463/782 kbps.
Is there anything I should do to improve this?
Here are the results of the btspeedtest and some ADSL stats:
ADSL stats :
Channel: FAST, Upstream rate = 872 Kbps, Downstream rate = 5463 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U=ON /D=ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 10.1 5.3
Attn(dB): 45.5 26.4
Pwr(dBm): 19.4 12.0
Max(Kbps): 6716 18139
Rate (Kbps): 5463 872
G.dmt framing
K: 171(0) 110
R: 0 0
S: 1 1
D: 1 1
ADSL2 framing
MSGc: 59 14
B: 170 109
M: 1 1
T: 1 1
R: 0 0
S: 0.9956 4.0000
L: 1374 220
D: 1 1
Counters
SF: 7416483 5999664
SFErr(CRCErr): 587 59609
RS: 0 0
RSCorr: 0 35663718
RSUnCorr: 0 0
HEC: 360 45423
OCD: 14 0
LCD: 0 0
Total Cells: 1546256718 2057573243
Data Cells: 9248151 49573372
Drop Cells: 0
Bit Errors: 0 3682051
ES: 628 1353847
SES: 1 129716
UAS: 42 1353754
AS(Uptime): 119993
INP: 0.00 0.00
PER: 16.17 20.00
delay: 0.24 1.00
OR: 32.14 8.00
Bitswap: 11472 33
Total uptime: 260452
Total time = 1 days 22 min 1 sec
SF = 7416483
CRC = 587
LOS = 1
LOF = 9
ES = 628
Thanks for your time.Hi there Yvon,
Thanks for the post and welcome to the forum.
Not sure what is going on here without running a few checks from my end. Can you please drop me an email to [email protected], include your BT account details and the link to this post. I will find out what is going on with your connection.
Cheer
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
CPU and GPU slow down after system upgrade
Ok, I can't find anything similar to the question I have...but this forum goes on forever
As my system specs appear below, my machine was running quite comfortably a week ago, with same setup...minus the acrylic case and second 120GB hard drive.
At that stage I had "nomal" benchmarking scores 3dmark03 - 5850, Aquamark3 41.000, PC mark 2002 - cpu7020 mem8438 hdd1050.
Life was good and I loved my system
Then I decided it would be cool to upgrade to an acrylic case (which has better cooling with 3 fans) and a second 120 GB HDD to make a striped raid array.
My first concern was the raid Array. I was carefull to buy the exact same seagate hard drive, size etc. the original was only a month old anyway. The second was to use the intel southbridge chip for SATA RAID or the Promise controller? After researching these forums I decided to go with the Intel as it has more possible bandwidth and doesn't sit on the PCI bus.
I got the new case and wearing those stupid white gloves, proceeded to move the components over and trash my "old" metal case.
The windows NTFS format (full) flew by in 30 seconds and I was really impressed.
Once windows xp and all it's drivers and updates were installed, incl sound and graphics etc. I did a 3Dmark 2001 test before upgrading to Dx9...what a bad mark! 3Dmark2001SE - 9950 (terrible for this system).
I thought it was a DX problem...so I installed Dx9
Then opened that corecenter program (the old one, the one that doesn't crash...)
and my CPU was about 5c hotter than usual, it was running at 40-42c (I have standard intel cooling fan). It went up to 55 at times when running PC mark 2002.
This didn't concern me too much a the system was stable at 32-34c and the northbridge read 60c (but we all know that's not true , more like 35ish.
My PC mark 2002 is now cpu4200 - mem4800 - hdd1800
(at least the HDD improved!) LOL
I ran Aquamark3 next...29,900 (ouch!)
Previously my CPU was 8,700 and GPU was 5300
now the CPU read 4400 and the GPU 4600
I don't really notice the speed loss when working, but games and benchmarks tell a different story.
So, My question: What has happened? Why is my CPU power cut in half? and the graphics card slightly slower? The memory speed stayed the same and the HDD speed improved....not a worthwhile upgrade IMO
What went wrong?
Here are my theories.
1) The CPU and system case is getting too hot
Does the CPU "throttle" when it overheats? this could be the reason.
Also both HDD get really hot and the fan in front blows air over them, this hot air could be going over the CPU or GPU. Maybe get 2 HDD coolers?
should I buy a better CPU cooler like the Thermaltake spark7+ ?
2) The PSU does not have enough watts
I couldn't find traces of voltage lack or spikes...but it could still be a problem
3) The RAID0 array is a strain on the CPU and chipset
I'm not sure about this.
My appologies for the lengthy thread, but I wanted to be sure that anyone trying to figure this out had as much info as possible
Thanks if u can help me figure this out.Quote
Originally posted by Reaver
When I originally installed the intel p4 cooler, I used artic silver ceramique paste...and the CPU temp operates at 36-38c with no load.
Perhaps I should upgrade the overall cooling. Get a Thermaltake copper fan and two HDD coolers.
Well, your temps sound allright, no need to worry them, if they really operate at that level.
Quote
The solution to set the FSB to 201Mhz sounds good. But do I set this in the BIOS or with Corecenter in windoze?
Propably meant to adust your FSB at BIOS, at least that is what I would suggest.
Quote
I will try to re-install the VGA drivers because something strange DID happen when I first installed them. I started with the hercules driver CD, this installed CAT 3.2 drivers. I then upgraded to CAT 3.7 and before it completed I got an error window (send, dont send).
Remove drivers AND ATI control panel first, and then re-install. Use drivers from ATI site, and rather Catalyst 3.7. I Have had problems with 3.8 Catalysts.
Quote
Still wouldn't explain why the CPU seems so crippled. I have managed to get a "normal cpu score of 7000+ in PCmark2002 by shutting down, restarting later and killing every process except explorer.
Do you have any processes that seem to eat more juice thant hey should? Arrange your processes by CPU usage and see if there is something strange.
Quote
If this cant be fixed I will reinstall over the weekend. Does anyone know of the RAID0 array on the southbridge causing a system slowdown?
I'm using Intel RAID and it works perfectly, no extra CPU usage is shown and it's pleasantly fast!
And Install latest Intel INF updates and Application Accelerator from Intel site. That's what I'm using, and works fine. -
Slow processing after ios8 upgradation
After downloading ios8 my iphone 4s processing is affected. Is it due to operating system...?
Hi sushilgullu,
I apologize, I'm a bit unclear on the scope of the issues you are describing. If you are having slowness or lagging issues with multiple apps on your iPhone after a recent upgrade to iOS 8, you may want to first try resetting your device:
Turn your iOS device off and on (restart) and reset
If you are still having issues after a reset, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persists before restoring your data. You may find the following article helpful:
Use iTunes to restore your iOS device to factory settings
Regards,
- Brenden -
Compiz became suddenly slow, not after an upgrade
Hello,
I was quite happy with my Arch setup on eeepc 1000H, with compiz as standalone WM.
Yesterday, I booted and there was an awful lag, the system is now unusable. I have not modified xorg settings, neither performed any software upgrade. Here is what happened between the day where compiz was OK and the day compiz got slow.
- played around with some compiz settings : parameters of some effects and keyboard shortcuts definition (no big change)
- changed gtk theme and icon theme
- installed checkgmail applet and added it in start_fusion.sh startup script. At that point everything was fine before shutting down.
- added the battery to the netbook (had never been running under Arch with the battery before).
Here is what I have tried after the problem appeared:
- remove checkgmail applet from startup script
- removed the battery and boot with ac adaptor plugged in
The lag is still there, any graphical operation take ages (> 5 sec).
Has anyone an idea about where I should look at ?Is it rather kind of a powersaving mode issue, or some option in compiz settings manager which would have such an effect ?
Thanks for your help guys.
[EDIT]: added precisions
Last edited by alef (2009-10-02 14:30:42)purple12 wrote:
Not sure if it'll help, but in order to enhance performance (reduce lag), Comiz offers a "loose binding" option. You can read about it in their t-shooting section. I've never used it, but I noticed it while poking around.
http://wiki.compiz-fusion.org/Troubleshooting
I confirm that using nVidia (Geforce 9600M GT) and the loose binding option the performance gets a very noticeable improvement. No idea on other cards though. -
Slow performance after 10g upgrade
After upgrade from 9.2.0.3.0 to 10.2.0.1.0, the following query runs extremely slow, any suggestion how to adjust the DB settings without re-writing this query
SELECT SUM (ABS (ship_net_clc_amt))
FROM ship_dtl
WHERE order_section_number = '940007320686'
AND SUBSTR (misc_charge_code, 1, 2) IN ('72', '77', 'A9')
AND ics_status_flag2 IN ('W', 'S')
AND dsr_trans_date >= to_date('1/1/2008', 'MM/DD/YYYY')
AND dsr_trans_date < to_date('1/31/2008', 'MM/DD/YYYY')
AND product_base_number NOT IN (SELECT DISTINCT sku
FROM ap_smb_sku_based
WHERE fiscal_period = '200801'
AND country = 'TAIWAN')
AND quota_product_line_code IN (SELECT pl
FROM ap_pl_bu
WHERE bu = '3C')
The exec plan for 10g (optimizer mode = ALL ROWS) is
------------------------------------------------------------------------------------------------------------------------------|
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time | Pstart| Pstop ||
------------------------------------------------------------------------------------------------------------------------------|
| 0 | SELECT STATEMENT | | 1 | 49 | 7 (15)| 00:00:01 | | ||
| 1 | SORT AGGREGATE | | 1 | 49 | | | | ||
|* 2 | FILTER | | | | | | | ||
|* 3 | TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL | 1 | 42 | 1 (0)| 00:00:01 | 39 | 39 ||
| 4 | NESTED LOOPS | | 1 | 49 | 5 (20)| 00:00:01 | | ||
| 5 | SORT UNIQUE | | 1 | 7 | 3 (0)| 00:00:01 | | ||
|* 6 | TABLE ACCESS FULL | AP_PL_BU | 1 | 7 | 3 (0)| 00:00:01 | | ||
| 7 | PARTITION RANGE SINGLE | | 3 | | 0 (0)| 00:00:01 | 39 | 39 ||
|* 8 | INDEX RANGE SCAN | IX_SHIP_DTL_ORD_SEC_NM | 3 | | 0 (0)| 00:00:01 | 39 | 39 ||
| 9 | PARTITION RANGE SINGLE | | 1 | 39 | 2 (0)| 00:00:01 | 25 | 25 ||
|* 10 | TABLE ACCESS FULL | AP_SMB_SKU_BASED | 1 | 39 | 2 (0)| 00:00:01 | 25 | 25 ||
------------------------------------------------------------------------------------------------------------------------------|
The exec plan for 9i (optimizer mode=choose) for
----------------------------------------------------------------------------------------------------------------|
| Id | Operation | Name | Rows | Bytes | Cost | Pstart| Pstop ||
----------------------------------------------------------------------------------------------------------------|
| 0 | SELECT STATEMENT | | 1 | 47 | 10 | | ||
| 1 | SORT AGGREGATE | | 1 | 47 | | | ||
| 2 | FILTER | | | | | | ||
| 3 | HASH JOIN SEMI | | 1 | 47 | 8 | | ||
| 4 | TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL | 1 | 36 | 5 | 13 | 13 ||
| 5 | INDEX RANGE SCAN | IX_SHIP_DTL_ORD_SEC_NR | 9 | | 3 | 13 | 13 ||
| 6 | TABLE ACCESS FULL | AP_PL_BU | 2 | 22 | 2 | | ||
| 7 | TABLE ACCESS FULL | AP_SMB_SKU_BASED | 1 | 21 | 2 | 13 | 13 ||
Thanks.
Lizship_dtl has 94690531 records
ap_smb_sku_based has 19 records
ap_plbu has 19 records
The query returns a single row, because it calculates the sum. The query could be better written to get rid of IN or NOT IN which are costly. But I just wonder why the plans/performance are so different?
I used analyze to analyze other tables and it is still working fine in 10g. Now based on the plans, do you think anything wrong ?
10g -
-------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time | Pstart| Pstop | TQ |IN-OUT| PQ Distrib ||
-------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 0 | SELECT STATEMENT | | 1 | 50 | 10 (-550| 00:00:01 | | | | | ||
| 1 | SORT AGGREGATE | | 1 | 50 | | | | | | | ||
|* 2 | FILTER | | | | | | | | | | ||
|* 3 | PX COORDINATOR | | | | | | | | | | ||
| 4 | PX SEND QC (RANDOM) | :TQ10002 | 1 | 50 | 66 (5)| 00:00:01 | | | Q1,02 | P->S | QC (RAND) ||
|* 5 | FILTER | | | | | | | | Q1,02 | PCWC | ||
| 6 | MERGE JOIN | | 1 | 50 | 66 (5)| 00:00:01 | | | Q1,02 | PCWP | ||
| 7 | SORT JOIN | | 2 | 14 | 4 (50)| 00:00:01 | | | Q1,02 | PCWP | ||
| 8 | BUFFER SORT | | | | | | | | Q1,02 | PCWC | ||
| 9 | PX RECEIVE | | 4 | 28 | 2 (0)| 00:00:01 | | | Q1,02 | PCWP | ||
| 10 | PX SEND HASH | :TQ10000 | 4 | 28 | 2 (0)| 00:00:01 | | | | S->P | HASH ||
| 11 | SORT UNIQUE | | 4 | 28 | 2 (0)| 00:00:01 | | | | | ||
|* 12 | TABLE ACCESS FULL | AP_PL_BU | 4 | 28 | 2 (0)| 00:00:01 | | | | | ||
|* 13 | SORT JOIN | | 1 | 43 | 62 (2)| 00:00:01 | | | Q1,02 | PCWP | ||
| 14 | PX RECEIVE | | 1 | 43 | 61 (0)| 00:00:01 | | | Q1,02 | PCWP | ||
| 15 | PX SEND HASH | :TQ10001 | 1 | 43 | 61 (0)| 00:00:01 | | | Q1,01 | P->P | HASH ||
| 16 | PX PARTITION RANGE ITERATOR | | 1 | 43 | 61 (0)| 00:00:01 | KEY | KEY | Q1,01 | PCWC | ||
|* 17 | TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL | 1 | 43 | 61 (0)| 00:00:01 | KEY | KEY | Q1,01 | PCWP | ||
|* 18 | INDEX RANGE SCAN | IX_SHIP_DTL_ORD_SEC_NR | 14 | | 49 (0)| 00:00:01 | KEY | KEY | Q1,01 | PCWP | ||
| 19 | PARTITION RANGE SINGLE | | 1 | 39 | 2 (0)| 00:00:01 | 14 | 14 | | | ||
|* 20 | TABLE ACCESS FULL | AP_SMB_SKU_BASED | 1 | 39 | 2 (0)| 00:00:01 | 14 | 14 | | | ||
-------------------------------------------------------------------------------------------------------------------------------------------------------------------|Plan for 9i
-----------------------------------------------------------------------------------------------------------------------------------------------|
| Id | Operation | Name | Rows | Bytes | Cost | Pstart| Pstop | TQ |IN-OUT| PQ Distrib ||
-----------------------------------------------------------------------------------------------------------------------------------------------|
| 0 | SELECT STATEMENT | | 1 | 53 | 74 | | | | | ||
| 1 | SORT AGGREGATE | | 1 | 53 | | | | | | ||
| 2 | FILTER | | | | | | | | | ||
| 3 | FILTER | | | | | | | | | ||
| 4 | HASH JOIN SEMI | | 1 | 53 | 72 | | | 30,01 | P->S | QC (RAND) ||
| 5 | PARTITION RANGE ITERATOR | | | | | KEY | KEY | 30,01 | PCWP | ||
| 6 | TABLE ACCESS BY LOCAL INDEX ROWID| SHIP_DTL | 1 | 42 | 54 | KEY | KEY | 30,01 | PCWP | ||
| 7 | INDEX RANGE SCAN | IX_SHIP_DTL_ORD_SEC_NR | 21 | | 37 | KEY | KEY | 30,01 | PCWP | ||
| 8 | TABLE ACCESS FULL | AP_PL_BU | 2 | 22 | 2 | | | 30,00 | S->P | BROADCAST ||
| 9 | TABLE ACCESS FULL | AP_SMB_SKU_BASED | 1 | 39 | 2 | 14 | 14 | | | ||
-----------------------------------------------------------------------------------------------------------------------------------------------|
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