Slow VPN on RV042

We have PPTP configured on our Cisco RV042 VPN router. About once a day we have a severe slow down with the VPN connection. I did a tracert from home and found this on the last hop:
13   900ms  1104ms  999ms  wsip-[our ip address].dc.dc.cox.net
 All hops leading to this are fine. Just the last hop to our ip address. Would this be a problem with our RV042 or with the Cox Cable Modem?

Hello mwsmith23,
I would check your Bandwidth settings first to make sure they are at least set to 10MB over your bandwidth provide by your ISP.  So if you get 30 down and 10 up I would set the bandwidth for 40 down and 40 up to eliminate the RV042 throttling your traffic.  As the RV042 bandwidth is set in Kbps just take your bandwidth and multiply it by 1024.
After that try the following:
To isolate where the latency is at I would do some pings from the local LAN of the RV042.  
Each ping would be:
ping "LAN of RV042" -t -l 1500
ping "DG of the RV042's WAN IP addr" -t -l 1500
ping 8.8.8.8 -t -l 1500
Adjust the 1500 to 1472 or adjust by -10 until a ping goes out successfully.  So if 1472 fails attempt with 1462 and so forth.  
With this test you can see how the internal LAN is processing the traffic to the LAN of the Modem and then to the cloud.  If you are seeing excessive traffic to the Modem and to the cloud then it probably is your modem and you should consult your ISP.
Hope this helps,
Michael D.

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