Slowed Down to 2Mbps Again

About a year ago the powerstation down the road was vandalised and blew up, this lead to us getting disconected and reconnected to the powerstation. this also meant that the router kept on being restarted. this lead to the IP profile getting stuck at 2Mbps. when i rang up bt to complain they kept on telling me to try many different solutions as to why my internet had slowed down from 8Mbps.
After two weeks of them calling me and me calling them they said it was probably my IP profile had got stuck at 2Mbps because of the frequent disconnects; they told me they would contact a service engineer and the problem would be resolved within 24-48 hours.
This has happened again, except this time we had to keep on disconnecting the router because we were redecorating that room and didnt want to break it.
After i had waited a week as i have read on the forums that it should return back to normal if you just leave it connected for that long. I rang BT and told them that the problem was the IP profile and it had happened before and that i had been told to call again if this problem ever occurred again. instead of listening to what i was saying the person on the other end of the phone kept on wantinh me to do different speed tests and to turn off all devices. after i had been on the phone jumping through all of the hoops and getting more and more annoyed, i told the man on the end of the phone to listen to me very carefully and request that my IP profile was reset. he put me on hold and then after about 10 minutes came back on the phone and Said that he had talked with their technical team and had put a request in. This was yesterday.
The reason i am posting this here is to check whether the man on the phone was trying to get rid of me, (it was how quickly he ended the phonecall and the lack of information that he gave me that made me suspicious) or if he had put in a request as there has been no change in my internet speeds today, if anything they are slower
Solved!
Go to Solution.

Download Speed 1.93 Mbps
Upload Speed 0.38 Mbps
Ping Latency 33.75
1. Best Effort Test:  -provides background information.
Download  Speed
1.85 Mbps
 Download speedachieved during the test was - 1.85 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps

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[N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n  ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test 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\; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 4 3 32 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • System Slows Down and Freezes a LOT - Memory?  Swap?  Hard Drive?  AV?

    I have a 2.4 GHz 24" dual core iMac (identifier: 7,1). It worked fine for a good while and lately I've been having problems that seem to be getting worse (sometimes it seems to get better, then worse again). I have 4 GB of memory and I'm waiting for more RAM to upgrade it to 6 GB, since I hear that's the max anyone's run successfully in this model.
    I've often had a number of programs running at once. Usually I have Firefox, Apple Mail, the KDE's Konsole and Kate (from MacPorts), Calendar, Stickies, MacIago, and Pysol running. (Yes, it helps to have a few games up for breaks when I'm working.) I know that's a lot, but for well over a year, I was working with that setup without problems, without getting stuck for long times with the pinwheel of death or anything like that.
    I'm not exactly sure when it started, but now I have times where I will do something and the program will freeze and I get the pinwheel of death. I wait and after 30-60 seconds I can do something, but sometimes I still get hesitations and a start-freeze&stop-go mode for a bit. Sometimes this freezes the whole computer for up to 30-60 seconds and I can't even check another space with Command-Arrow.
    I've been trying to backtrack to see if I could figure out what is causing this. Sometimes killing Firefox helps, so I switched to Chrome and watched for usage on Activity Monitor and Chrome uses FAR less CPU time. I have FlashBlock and AdBlocker Plus on Chrome (had it on Firefox, and before that, used NoScript for blocking). But I've seen this happen even without a browser open.
    I suspect this could be an issue with swap, since recently I was watching and saw spikes in disk usage around these times, but I'm not sure of the correlation yet. Sometimes it seems like whenever I switch to a different program, whenever I use a new feature, I have to wait (as if it's loading library code or something).
    Again, this is a recent issue.
    I've upgraded from 10.6.5 to 10.6.6, so I don't know if that could effect this.
    I've also started using the free version of Sophos Anti-Virus (which is apparently impossible to quit once it's running) and thought it might be doing scans.
    What's also puzzled me is seeing that, with 4 GB of memory, Activity Monitor continually shows 1 GB free, but still indicates 2 GB swap files. So is there a reason 25% of my RAM is not being used?
    I've also checked and found my drive to be heavily fragmented. I bought iDefrag, but it can't defrag it because there seem to be some bad blocks. Rather than mark them as bad every time it hits that spot, it just tells me it can't access that part of the drive.
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    Is that on target? What else could be causing this problem? This is beginning to make my iMac unusable. If it's just swap file issues and defrag problems, I'm thinking of cloning my internal 320 GB drive to a 1 TB drive and replacing the original, then running iDefrag for good measure and continuing from there. (It seems like in OS X finding bad blocks is difficult, from what I've seen.)
    What can I do and does anyone have any idea what the problem is? I'll be glad to give more details if that helps, but I've tried to include as much as I can already.
    Thanks for any ideas or help.

    Considering how I've solved this, I'm pretty much shocked that nobody had any answers for this.
    I upgraded my drive from the standard 320 GB drive (which had about 79 GB free on it). I used Carbon Copy Clone to copy my system drive to a 1 TB drive, then swapped out the 320 GB for the 1 TB. When I booted it up and started working, I noticed it was back to the way things used to be: I could go from one program to another to another with NO problem at all. No pinwheels of death and I even added a few more more running programs and still had no issue.
    I have no idea why, but before, even when there was a 2 GB swap file, 1 GB (out of 4 GB) of RAM was always unused. I don't know if the OS looks at what it can access and figures read/write times and uses that to figure out how much memory it can effectively handle or what, but now I'm using almost all of my 4 GB of RAM and the swap file is smaller than it was.
    So upgrading to a larger drive made a HUGE difference. I'm willing to bet that defragging the old one would have made a difference as well, but there were problems with some files and iDefrag could not read them, which also makes me suspect that drive was on its last legs and close to failure. (That and bad sectors could also have slowed down swap, along with fragmentation issues.)
    The solution was a bigger drive, but I suspect defragging the old drive might have helped (if it weren't for possible bad blocks). I know deleting files from the old drive did not help too much.

  • My browser takes minutes to open then when the tab is fully loaded it will start saying "Connecting" and slow down or freeze.

    When I open my browser, it takes 3-5 minutes to fully open. When I get to a website, randomly the tab will say 'Connecting' and slow down and take 10-15 minutes to function or freeze completely. This almost always happens on sites that require Flash Player use. I have uninstalled and reinstalled my Flash several times. I've added memory, as someone suggested it was a memory issue. It's so frustrating, please help!

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See:
    * [[Server not found]]
    * [[Firewalls]]

  • Is iOS 8 slowing down the wi fi on my iPad air?

    Having lived through several OS updates I know that it takes a little while for apps to all be updated and for little glitches to be worked out.  However, I think iOS 8 has brought on some real issues with my iPad Air. 
    The overall issue is a slow connection to the internet.  This happens at home and in several other locations where I have used the wi-fi since updating to iOS 8 a few weeks, ago.  My work PC works fine (well... at least, the internet does), but my daugter's iPad mini (also updated to iOS 8) will slow down when she is watching Netflix, occassionally.  The family also has an iMac, which is working fine. 
    While using the Washtington Post (downloading the newspaper), Pinterest, Safari, You Tube, Mail and the App Store, the connection seems to slow down to a crawl making it impossible to continue what I am doing. 
    I've shut down and restarted the iPad, and then it works fine for a while, only to slow down again sometime later.  Sometimes the problem will seem to fix itself, but then it slows down again.  Sometimes, it happens when it comes out of sleep mode, and sometimes not.   Since I use my iPad to work from home, it is really frustrating.  I can delay my gratification when it comes to games and such, but not when I am updating my blog or reading my email. 
    I've Googled iOS 8 and wi fi and saw that there are a number of issues out there.  Some of the big tech magazines and websites are tracking some similiar issues.  I'm curious if anyone knows if this is all related to iOS 8 and if a future update will resolve it, or if there are ways I can test my hardware on my iPad to make sure it is working properly. 
    Thanks!

    How to remove ios 8 ? This is biggest failure of Apple. It slow down my ipad , freez application, freez key board....?

  • Itunes music slows down randomly during play

    First, my system specs.
    CPU- AMD Phenom 9850 Quad @ 2.51ghz
    RAM- 2GB Adata ddr2 800
    GFX- ATI 4870 Radeon pci-e 500MB
    SFX- Creative X-Fi Sound card
    HDD- 80Gb, 250Gb, 500Gb, all sata2. (the 500 has all my music files)
    OS - Windows XP SP3 (It was doing the same thing in SP2)
    Itunes version 9.0.2.25 (version upgrade didn't fix)
    I have gone through and upgraded all the device drivers to be recent (in december). I've been dealing with this problem for a little over 8 months now that I can remember, and the driver upgrade didn't seem to help.
    Now the problem is that itunes is what I use to listen to music since it syncs with my ipod. But, this only happens in itunes (and recently on my ipod) not in windows media player or in winamp (or media player classic if I just play one song).
    It happens randomly. Some songs will play without a hitch a dozen times without a problem. Then I'll come back the next day and the song I was listening to the other day will slow down in the middle of the song. At first I thought it was distorted, but after it happened once or twice, I figured out that the song itself slows down dramatically so that the pitch is dramatically lowered. So much so that certain higher pitched long notes will sound like one long awful bass note. This will continue for a few seconds (it varies. Anywhere from one second to several seconds, up to at one point 10 seconds.)
    Sometimes moving the song backwards by clicking on the progress bar will fix it. This hasn't always worked though. Some songs seem to stay distorted and only fix themselves randomly. This is especially true on the ipod, where it seems a slowed-down song stays that way indefinitely. Admittedly I don't listen to the ipod as much so I may be off on that since it happens so infrequently. Though there are songs that play slowed down every time on the ipod (there is a messhugga song that keeps doing it only on the ipod for instance).
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    system idle proccess
    system
    svchost.exe
    svchost.exe
    svchost.exe
    svchost.exe
    svchost.exe
    svchost.exe
    svchost.exe
    spoolsv.exe
    smss.exe
    services.exe
    lsass.exe
    explorer.exe
    csrss.exe
    winlogon.exe
    wscntfy.exe
    itunes.exe
    Processes: 18
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    Lastly, this has happened on my ipod. The problem is that it seems permanent on the ipod, whereas the itunes on my pc will correct itself (seemingly) the ipod version will not correct itself until I sync the ipod.
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    Thanks ahead of time.
    Message was edited by: Rannonzero

    I'm sorry to hear about your ipod, I'm also having the same trouble but my is been going on for like a day or two. I have a nano 5th generation but all of the sudden it reseted itself it turn itself off then apple logo appeared and after that it was playing the songs like it should, mine was the same as you I'll be playing a very fast song and then it'll slow it down it was frustraded I hope this will help you. good luck to you and to me too because I only hope that I won't have the same problem later on.

  • High CPU usage and program slowing down

    Hi. I have helped write a program in AS3 that uses classes. We have 2 frames in our movieclip that consists of an ant moving. We have a class of ants and can create 15 instances of them and the program runs fine with the ants walking around looking for food and going back to a corner that is their nest and going back out again. The ants also respond to mouse movement if the mouse pointer is near an ant.
    If we create more than 15 ants, then the program starts to slow down. If we have 30 ants on the screen, then there is noticable stuttering of the ant movement. The CPU usage on a P4 2.5Ghz Pentium is around 50%.
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    I would have thought we would be able to scale up the number of ants easily.
    Thanks
    Trev.

    Hi kglad.
    Thanks for the reply.
    I assume enabling cacheAsBitmap is set in the ant class Constructor, as we have tried that and it has helped, see below. We can now create 30 ants with very slight stuttering.
    We have an  ant class as below.
    public class TAnt extends MovieClip { // lots of code here }
    ant Constructor as below.
    public function TAnt(newX: Number, newY: Number, sW: Number, sH: Number, rCyc: Number) {
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    regarding the ants using a loop and using a controller class, I am not sure what you mean.
    We are creating instances of the ants in the Ants.fla file which is in the Action file and add each new ant to an array. See below.
    for (var a = 0; a < nAnts; a++) {
        var newAntX = Math.random() * screenWidth;        // randomly generate ant location
        var newAntY = Math.random() * screenHeight;
        var rCyc = Math.random() * 800;
        var ant = new TAnt(newAntX, newAntY, screenWidth, screenHeight, rCyc);            // create ant
        addChild(ant);                                                   // add ant so visible on screen
        ants.push(ant);                                                 // add ant to array
    So we use an array for looping through the ants in the Ants.fla Action file.
    Is this the way you mean?
    Thanks
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  • How do I fix a Safari application that slows down and freezes everything?

    Apple called last fall and said my particular Mac had a hard disk problem and they replaced it at the Apple store in late January 2013.  I backed up the information on an external harddrive and used Time Machine before to transfer all the information to the new drive. Everything worked well and I finally put on Mountain Lion at 10.8.4.  I also have Carbonite as a backup and it apparently was not enabled when I transferred the files until early May.  In early May I had not used my iMac for about a month and when I started it I found about 40 named file folders on the Desktop that were empty.  Some of those had named items in them but when I clicked on them they would dissappear.  The actual files did exist and were not effected when I dumped the apparent alias folders. Safari started and would be ok at first but if I went away for an hour it would slow down.  I took it in to the Genius Bar at Apple and they ran some tests and got rid of MacKeeper which they felt was causing the problem.  I got my Mac back home and it still started slow but worked well at first and then started going slow.  If I opened Word it would also start working at a slower speed.  I needed to force quit Safari and the Word progran in order to quit or restart the Mac.  I got an appointment for the next day and they ran all sorts of tests and the hard drive was working normally. They tried tweeking different areas and sent me home again.  When I started working again it did the same thing, I would start out fine and eventually slow down and needed to be force quit to get out of it. A message came up indicating my MasOSX startup disk had no more space available for applications memory.  I took it in a third time and the Genius went to the Activity Monitor and the Safari PID was 221 and %CPU 107, Threads 21 Real Mem 2.73 GB, Virtual Mem 22.00 Kind, Intel (64).  I had no idea what that meant. I went home again and it still ran slow and couldn't run the programs for any length of time before it ran slow and affected the other programs so they would only quit if I used Force quit.  I took it in for the forth time an they decided to keep it overnight. They ran ASD first to rule out memory.  They noticed during the appointment the computer was slow to perform normal tasks such as showing boot options, booting into user, bootingto external user.  If the ASD passed then they would perform erase and install and only restore users and application files from backup drive.  They did this on Wed and Thur. night and I took it home Friday night, June 14 and it still has the same problem. Typing this message right now means typing and waiting for the words to appear.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. 
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. 
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands. 
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply. 
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click the line of text below to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit 
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
    Step 2 
    Repeat with this line:
    { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; } | open -f -a TextEdit 
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit 
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit  
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit 
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • How to find out what is slowing down your wireless speed

    The first thing you need to do is when setting up your wireless internet is do it right from the beginning. For starters unplug and remove the batteries from all the cordless phones. If you have a wireless door bell or a repeater shut it off and unplug it.. Anything that is wireless in your house needs to be turned off. This also includes cell phones, Ipad's and Ipod's.This thing of telling the homeowner that the mircowave is causing problem is hog wash. But don't have it running while you are setting this up. In other words nothing in your house should be running including the AC and heat. Anything that is pulling hi amperage should be shut down during the set up. Now unplug all cables on the router except for your computer cable and power supply to the router. Hold the reset button in long enough to clear all settings. Now you are ready to set this up right. Sign into your router and go to My Network, if it is showing something other that your main frame computer you still have something on that the router is picking up. Find it and turn if off and reset the router again. Once everything is cleaned and the only this showing up is the computer you are ready. Now go to Speed Net or what ever you check your speed with and write down your average speed. Do three or four speed test to get the average reading. BTW, clear all cookies before you check your speed. Now go back into your router settings and rename you computer to what ever so you won't get that IP address confused with the rest of your hook up. Next take only one of your wireless devices and turn it on. Once the router picks it up rename it and put the security code on for that device to connect to the wireless device. It should also show it as being a wireless device. Also if all your devices can except performance mode go for it because the speeds will always be faster. Also start selecting one channel at a time to find the one that has the fastest speed. Try doing this close to the router, like in the same room. If you are using the performance mode your upload and download should be close to your wired connection. Now go to different parts of the house. You will see some drops but that is normal. Don't do this test on a PS3 or a WII because those speeds will always be slow no matter what you do. All Apple products won't work with Speed Net. Once you get connected to the internet it is always better to go back into your router and write down the assigned IP address and the IP address to the router sign in and manually put them in to each device. Always remember the higher security setting you can set you the faster the speed will be. Do each device as said in the above way. Something else you also might want to do is after you have set up each wireless device go back into your router setting under Wireless settings and disable SSID Broadcast. Only thing this will do is make it to where nobody can see your wireless connection. That way when someone wants to hack your router they won't be able to see it...ya can't hack what ya can't see....lol. Once you get all said wireless devices set up and connected then go back and start turning on phones...ect..ect. If you are truly getting interference you will be able to change the channel on either that device or change the channel on the router for that device. Most of the devices in this day and time should be able to except the 802.11n or the next letter down.The bad thing about the newest Verizon router is the security is still outdated for the PS3. Part two of this is Sony is still using a crap-o-la wireless internet receiver, as a result I don't care what cha do unless you hard wire it in and that still only helps some. Also this thing of putting your router on the window seal or up near the ceiling is also poo poo. If this was a true case why not just hook up a High Def antenna in the room...lol Also this thing of stating don't put the router near a wall is also doo doo. Their would have to be a load of copper wire in that wall to prevent a signal from going through it. If you think about it all wall electrical outlets are wired low to the floor. They take one room and wire them all together. They don't wire it up and down the walls. So most rooms have the wiring a foot from the floor.The most wire you will find in a house at one location is at the circuit breaker box and the box should be on a outside wall in the garage. In older homes like the 40's and 50's some are in the kitchen or a bedroom closet. On the older homes try and steer clear of those locations. Now if you are getting interference from something in your home this will be a easy way to find it. One thing Verizon needs to stop telling it's customer and that is if you get a faster speed which is more money it will correct your wireless problem...hog wash Once you spend your hard earned money and sign the contract, they forget to tell you they only guarantee that speed if it is hard wired...lol for some reason they always forget that part.

    I forgot to suggest one more thing. On your computer go to start/ run/ type in MSCONFIG and go all the way to the right and click start up and then at the bottom select disable all and then reboot. Windows will only load what it need to operate. After that go back into MSCONFIG and go back to the start up and put a check into what ever security program you are using and reboot. Everything will still work fine. The only thing you are doing here is not running all the programs each time you turn your computer on.What this will do if you do this is it will start programs faster and it also is less wear and tear on your pooter. If you want to see what I am talking about go here>> http://www.blackviper.com/ and he will explain and show in full detail what I am talking about as far as being robbed by unnecessary programs running in the back ground. He will also explain the correct way of disabling things that you will never use. MS is set up for remote operation. Like calling your pooter from a phone which I am pretty sure most don't use that feature. If you want to see what happens when you go to any site while surfing download the free copy of CrapCleaner, run it and let it remove all the internet clutter and cookies, then go to one site and close IE down and rerun CrapCleaner again. You will then see what is really slowing down your internet speed. If you are using Windows 7 or 8 you need to go to Control Panel/ Taskbar and Start Menu/ then select Start menu again/ Customize/ and scroll down to Run Command and check it. Now you will be able to see the run command. I don't know why MS removed that feature.

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