SLS Reinstall Serial Number Nightmare

I decided to use my old Mac Pro as a server. Installed SLS and entered serial number and everything was ok. I decided that I should have raided the boot volume. I wiped everything and reinstalled SLS. But when it boots and I enter my serial number, I get "the serial number has already been registered for a different server". Any ideas would be appreciated.

Removed the network cables and finished the install. After the server was online, reconnected the cables and it was happy. I'm using a bonded connection, not sure if that contributed to the problem, but it's fine now.

Similar Messages

  • Trouble reinstalling serial number not accepted

    difficulty reinstalling registration after computer crash. needed new motherboard and we formated the hard drive now serial number not acceptable

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Upgrading: Serial Number Nightmare ADOBE NO HELP

    I have been trying to upgrade from MX4 to CS4
    Bought the serial number
    Downloaded the full version CS4
    Put in the serial no
    THEN - asks for MX serial no which I put in and will not accept
    It says contact customer support
    RIGHT - have you tried!
    Hopeless
    Go round in circles - technical help shunt you back to customer service
    And guess what - customer service don't answer
    I don't know if anybody has got thru to ADOBE and had a sensible answer
    My advice is unless they can sort out this activation nightmare - get another programme and stay away from ADOBE

    Sorry you are having problems with the upgrade.  This is a user to user forum and Adobe Support won't hear you  :-)
    I realise it is extremely frustrating and sympathise with your problem.
    Have you looked at this tech-note:  (right at the bottom)
    http://kb2.adobe.com/cps/152/tn_15282.html
    Not sure if it offers any help, but it's the only thing I could find in the tech notes.  If that doesn't help, then I'm afaid you're only recourse is waiting on Adobe Support.
    Nadia
    Adobe® Community Expert : Dreamweaver
    Unique CSS Templates |Tutorials |SEO Articles
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  • Serial number nightmare

    I do hope this is not being sent god knows how many times, have jsut bought photoshop elements 11 but have not got the serial number so cannot install it please can you tell me where I can get it from and what refrence number I need to access it thank you from a very desperate person who is pulling there teeth out

    Serial number retrieval process FAQ | Point-of-sale activation products
    Mylenium

  • I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported.  Please choose a different volume for installation."  I am f

    I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported.  Please choose a different volume for installation."  I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
    What I don't understand is this:  I originally bought and installed Photoshop CS6 back in March 2013, and it worked fine.  Yesterday my hard drive had to be replaced and my computer person salvaged as much of what was on it as he could, but now I have to reinstall Photoshop.  1) Why did it work before and it's not working now?  2) Is there anything I can do that does not involve reformatting the hard drive?

    It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
    Error "Case-sensitive drives not supported" or similar install error | Mac OS
    Mylenium

  • Creative Suite 6 Design and Web Premium will not Reinstall: Says Serial Number is not "Valid"

    Chat support has been no help.  I uninstalled Creative Suite 6 because I was having issues with some of the software and hoped that a reinstall would solve the problem.  Now the software will not reinstall.  It takes me to the validation screen where it asks for the serial number and says "We are unable to validate this serial number for CS6 Design and Web Premium.  Please contact customer service," when i type the serial number in.  I have now gone through THREE chat sessions with "customer support" in which they have sent me a link to download the same program, and it would not reload because of the serial number, and then have walked me TWICE through a multitude of tasks that have not solved the problem.  They keep asking me the same questions again and again, ignore my own questions to them, and cannot give me any information that actually helps.  The phone system will not support Creative Suite.  I NEED this software to reload as I've already missed one publishing deadline and will miss another if I cannot use this software, which, at the moment, seems to be a $350 coaster.
    This is the same disc I used to install the software originally.  I installed it on my old laptop and used it there without incident until my new laptop came (a period of about two months).  I then Uninstalled the software from the old lap top and installed it on the new one, again, without incident.  When I found that the icons for switching between tools in Photoshop and Illustrator were so small I could not see them, and they seemingly could not be adjusted within the program, I uninstalled the software, and at this point is when the software would not reinstall on the same computer it was on in the first place.  My software is official, on a physical disc, and registered to my account with Adobe.  What do I do?  I just opened this press five months ago, and I cannot justify a Creative Cloud membership with the amount of work I'm actually putting out at the moment, and especially not with the terrible customer service I have been receiving so far.
    Please help.

    If you never deactivated, and neither did they, then that is likely to be a reason for not being able to activate again.  Contact them thru chat and ask them to reset your activations.
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid.  I am taking the serial number directly from the list of products on my Adobe account.  Please advise

    I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid.  I am taking the serial number directly from the list of products on my Adobe account.  Please advise

    Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • Hi. I've changed my hard drive on my macbook pro and wanted to reinstall logic pro but although I took the serial number from the "about" box it rejects it when I try to reinstall. It was an upgrade to Logic 8 originally. What can I do? Urgent!

    Hello. I have installed a new hard drive on my Macbook Pro with OSX Tiger. I tried to reinstall Logic 8 Pro but it refuses the serial number when I try to install it. I took the serial number from the "About" box when Logic was still installed but no good. The software was originally an upgrade, and I don't think I have the disks for the previous version. What do I do? This is important because I only use the computer for music. Thank you.

    There's actually an even simpler solution that doesn't include buying a new version of Logic.  He can use his original version easily.  Of course, that depends if the OP knows how to effectively use his computer though...

  • I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

    I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

    You are allowed to have two machines with activated installations, so if you only had one installation, you still have the option to install on a second without doing anything further than that.  If you originally downloaded the purchase thru Adobe then you might find a download link available in your Adobe account online.  You can also download thru the following page if you can find your version:
    Download and Installation Help -
    https://helpx.adobe.com/download-install.html
    You can have the first installation deactivated to free up the activation and have it available for another machine again as well.  YOu need to contact Adobe Support thru chat for that.  For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I tried to delete and reinstall Lightroom 5 and have the same problems. I was on chat last night and got a reinstall. This Am The shortcut is broken and when I open directly it is asking me for my serial number. I did that last night.

    I successfully got Lightroom to open, it does not show my SD drive. I added the SD drive (folder) and it opened a few photos but then opened an old catalog. I tried again and got grey thumbnails with the correct Canon file numbers but no images. When I selected import, it opened an old catalog and began to convert it. I recently got the creative cloud subscription and I can open these photos there after pinning.  The problem is, I don't have time to figure out Photoshop before I need these photos.

    Thank you for responding. I can display my CR2 files in any program that
    will show them. I can drag or "pin' them to the Ps logo or button at on the
    task bar and they will be available in Photoshop. I purchased Lightroom
    before the Creative cloud was available. that's why I have a serial number.
    You've got me thinking I have two "dueling" programs of Lightroom. Could
    this be the problem? I have now deleted Lightroom and was going to
    reinstall. I will wait and figure out the reinstall from the Creative
    Cloud. thank you again.

  • Can I use the same serial number for master suite when reinstalling after clean install of windows 8

    I am reinstalling windows because windows got corupted. I can not access my computer to deactivate the software.  Do I need to be worried about not having deactivated it? I will be reinstalling mastersuite 6 after I get windows 8.1 clean installed on the same computer. I just want to make sure I will not have any problems reinstalling and setting up the adobe mastersuite after I have installed windows 8.1. I don't want to have a problem with the serial number still being registered to my old installation of windows that will have been on the same pc.
    Thanks for your help!

    Your previous activation will still be in the loop, so you should contact Adobe support and ask them to reset your activations.  That way you can be sure you have the two your license allows for.  You can always skip this if you only activated once before but it will leave you with no extra activation should you find a use for a second installation.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • My hard drive melted down and I don't have my serial number to reinstall my copy of Flash CS5.5.  How can I reacquire it?

    my hard drive melted down and had to be replaced.  I don't have my serial number or the email from it to reinstall my copy of Flash CS5.5.  how do I get a new one? Can someone just verify my purchase and email me a new one?

    Does your serial number show on your account page?
    https://www.adobe.com/account.html for serial numbers on your Adobe page
    If the above doesn't work...
    This is an open forum, not Adobe support.. you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Is there a way to find the serial number in these files so that I can reinstall the full version?

    I had to restore from backup to a new hard drive, and only have part of my Adobe Photoshop installation. Is there a way to find the serial number in these files so that I can reinstall the full version?  I have only part of the documentation so this is the best way I see to get the full version back.

    Hello brad,
    you did purchase your product from these firms like Amazon, so you didn't get a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
    The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
    Additionally you should have a look at Adobe's database, to see what's stored/saved about your accounts. Here you will find general infos about your Adobe Account.
    On the other hand, if necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Hans-Günter

  • Not accepting valid serial number after reinstalling Indesign CS4

    Problem with InDesign (part of Adobe Create Suite 4 Design Standard) - uninstalled and reinstalled just InDesign CS4 and it work but come up and says it is a trial under your serial number for Adobe Create Suite 4 Design Standard, which is doesn't accept, had Adobe recheck the serial number and it is valid.

    Use Web Chat. Here's a link:
    Serial number and activation support

  • Not accepting serial number after reinstall

    I am working with CS3 - Design Suite.
    I recently installed a CS4, in addition, to check out some of the new features. (It was installed from a friend's disk, but was already active on 2 computers - so I was just testing for 30 days).
    Once the 30 days were up, I unistalled CS4 (the proper way in Windows 7). As far as I could see there were no traces of files left. Even downloaded the Adobe Cleaner afterwards and CS4 was not available to choose from the list of installed programs.
    Then I tried opening Illustrator CS3 and got an error (forgot exactly what is said - happened with InDesign too). I was prompted to reinstall CS3. Since only Illustrator, InDesign, and Acrobat seemed to be affected, I chose just those to reinstall. I was prompted to insert the CS4 discs as well as several points during the process to "clean up shared files". The notification said it was complete and I restarted the system.
    Everything seems to work fine until...
    I try to save and Illustrator .eps - I get the error message "Can't save the illustration. Can't print the illustration."
    And - Acrobat 8 asks for a serial number for activation - the serial number from my CS3 Design suite is "not valid".
    Any solutions? Or ideas to what's going on?

    Just wanted to update this thread...
    Apparently these issues were caused by incompatibility/installer issues between CS3 and CS4.
    I uninstalled CS3, the correct way through Windows 7 Uninstall/Remove Programs. I ran the CS5 Cleaner tool, though it said there was nothing found. I used a free registry cleaning tool - just in case.
    Then I reinstalled CS3 completely and everything seems to be in working order!
    Thanks to everyone on the forums and to Jeff Wright for his helpful answer.

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