Sluggish / slow Apple TV menus

I had this annoyance before upgrading to 3.0 I think, but I can't help feeling it's now worse.
Essentially, menus are just sluggish and slow to respond to clicks on the Apple Remote. Sometimes clicks will register instantly, but more often than not the unit takes a second or so to respond to my button presses. The LED registers clicks so it rules out a problem with the remote. It's just like using a computer in which the CPU is maxed out.
Anyone else suffering from this?

Thanks for the good suggestions. I'm running in 720p, so I don't think that'll be the issue. I wonder if it's a network problem, so I'll try disconnecting it in the morning.
One thing of note is that almost all my media used through Apple TV is streamed over 802.11n from a Mac elsewhere in the house. The signal strength is decent, but do you think the sluggishness could be caused by so much of the data coming across the wireless network?

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Thanks.

Yes, FF gets sluggish from time to time. Sorry but it's the fact! FF also cannot render some websites properly (especially v3.6.10). I'm a big fan of all Mozilla software but FF 3.6.10 makes me very disappointed.

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Clicking or switching through tabs has sluggish performance. Going through Menus and Options is sluggish too even with one blank tab opened. I doubt that it is my laptop because browsing through files and folders is fast and immediate. Google Chrome has a huge difference in performance.

Having the same problem. After LOTS of clicking and experimenting, here's what I think I've found:
# The tab performance when not maximized was much better.
# Outside of safe mode, the Add-ons tab appears to be FAR more sluggish than any other tab. No specific extension or plugin is slowing it down. It simply lags.
# Switching between Mozilla sites seems to be slightly sluggish compared to switching between tabs for other sites
# Disabling the "Tab Utilities" extension (ithinc) made the performance when maximized equivalent to the non-maximized performance. This leads me to believe that the difference between the two is caused by this plugin. The Add-ons Manager tab, and Mozilla sites were still relatively slower.
# Disabling all other extensions offered no additional improvement, but, strangely, starting in safe mode did. While inside safe mode everything is super snappy.
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IPhone "Remote" App for Apple TV Has Become Sluggish, Slow to Respond

(Earlier today I posted this question on the "iPhone" section of this thread but perhaps it's more appropriate here.)
I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this?

ok well it seems unlikely that your issue is with the appletv itself.
could well be wifi interference.
any cordless phones or cordless doorbells, or any new cars turned up close by with remote car alarms, or a new microwave (or old one starting to fail) ? all this sort of stuff can kill wifi.

"Remote" App Has Become Sluggish, Slow to Respond

I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this? (I didn't post this on the Apple TV forum since that device and its dedicated remote are functioning normally.)

Encountered this too and only recently. In my case appears to coincide with downloading most recent version of iTunes.

Fix for slow Apple TV sync or stream (port 3689 alert)

If you use Intego VirusBarrier X6, syncing or streaming to your Apple TV may be extremely slow or stop altogether. Your network connection may also be broken. The same may also be true with other virus protection or internet security software.
In many cases, you may receive an alert message saying: Check that any firewall software running on this computer has been set to allow communication on port 3689.
Here is how to modify your VirusBarrier Firewall to open port 3689. If you use other security products, you will need to check with the vendor for specific instructions.
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2) Click the "+ icon" at the bottom left of the window. This will add a new "untitled settings" entry to the list on the left of the window.
3) Right click or control-click in the rules window (the blue and white striped area of the window). Choose "Insert Standard Set" and select whatever setting you were using before (for example: Client Only, Client Local Server, which is the default setting). This will insert the standard rules for that set.
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-- Allow should be enabled, then click OK.
5) This new service you just created will now be at the bottom of the Rules list of your new "untitled settings". You MUST drag it to the top of the list (making it rule number 01).
6) Click the button next to your new "untitled settings" to activate them. Apple TV should now be able to sync (or stream) without problem.
Message was edited by: Meikle

I am having the same problem since upgrading to ATV 2.3 and iTunes 8.0.2.20 for a PC. Since people are having this issue with Mac iTunes, my guess is that it is ATV 2.x that's the problem. Everything stopped syncing as far as I could tell. Apple Support was totally unhelpful. Wanted me to pay for extended care even since I bought my ATV last year. Told me it was "buyer beware" with respect to updates, and that my only recourse was to role back to the factory default (version 1.1) - that is unless I wanted to pay for support. So I asked her if she'd heard of the problem, and she said no. Excuse me? What would I be paying for then? Why can't this company support the piece of junk software they just released??? They are shooting themselves in the foot because now that I've rolled back to 1.1, I can't buy the new content they're pushing from the iTunes store. I've never been this put off by a company and the false advertising that "it just works."
Message was edited by: Win on a Mac

Another slow Apple TV thread

I know this has been raised before but im largely out of ideas.
I have an ATV (3rd gen) - it's up-to-date software wise. I am using the ATV plugged into the net via ethernet.
I have a 100mb connection (photo attached) - DNS servers are set to my isp's preferred settings...
I have reset/restored...without any difference.
Key question.
Why the **** is it so SLOW to download tv shows? Seriously, it takes 15-20 minutes to buffer at times. While at other times it downloads and buffers within 30 seconds. Is there something wrong with Apple servers?
In the words of an ex-girlfriend, "It's not me - it's you".
Please fix.

Hi, thanks for replying.
In relation to your questions:
diesel vdub wrote:
Is the slowness specific to iTunes downloads? Netflix? YouTube? or all streaming content?
Has the ATV been reset or restarted?
Has the router been power cycled?
Has the ethernet cable been replaced?
Has a different port on the router been tried?
1) Just itunes downloads. Others (we don't have Netflix in Aus...well, leagally anyway) work fine.
2) Yes - see above email
3) Yes - but im not sure what the point of that would be given the ATV isnt working on the router as it's through an ethernet cable.
4) Yes and tested - hence the speed test to show the slowness isn't from the cable but from the connection to itunes servers.
5) No, Ill give that a shot but im not optimistic.

Good wireless in house, slow Apple TV in downloads and syncing. ATV issue?

OK - I just did a internet Ping test and bandwidth test and have found that my overall bandwidth is good, but my ATV is still very slow on downloads and syncing.
My bandwidth is over 6.6mbps and ping rates are nearly 45ms.
Here is my issue - I often have no images show up on ATV when I am browsing the movies. I also have to restart for lack of response to the remote about every other day, sometimes every day.
Am I looking at my wireless in the house (running Time Capsule) or is this an ATV issue? I have good overall connectivity and internet downloads via iTunes, etc.
Your insight is appreciated.
Sproles
Message was edited by: thesproles
Message was edited by: thesproles

You may or may not already have your network set up correctly, it's just that I can't tell from what you have said.
I have a main router provided by my ISP, I have several other Airport Extremes and Airport expresses connected by Ethernet, all set up to bridge the network created by the main router.
Each maker has their own settings, but bridging should be reasonably obvious. In simple terms my main router distributes IP addresses to all devices, the Airports bridge that network by passing these addresses to the devices from the main router. A base station that isn't in bridging mode will distribute its own addresses to the devices connected to it.
I don't really follow your next point.
instruction for configuration vary from manufacturer to manufacturer, the best course of action here is to refer to the manual. If everything is set up properly the addresses of everything on your network will have identical sets of numbers for the first 3 of 4 groups of numbers that make up an address, the last set must always be different. I think the part you are referring to with your DD-WRT is the option to have Ethernet and wifi bridged or not.
Some routers may be easier to configure than others, but generally speaking they should all work with the Apple TV. 5Ghz is less likely to suffer interference but it is much more likely to be blocked by solid objects, it may or may not be an advantage.

Firefox 3.6.7 and 3.6.8 are sluggish, slow and unresponsive.

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Slow apple tv download

Seriously 57 hours to download a movie on apple tv ??? Have 15 Mbps service, which is about as fast as it gets without a T1 line...
Ok - very unlikely to do this a second time.

The Apple TV itself is the bottleneck. The problem is not bandwidth.
My home theatre system uses Apple TV for most content. I also use a MacMini for the few DVDs I have and for EyeTV television recording.
Same as all the posts to this thread - performance slowed badly the last few months.
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Hi!
My Apple TV is suddenly really slow.
Every thing worked fine up until a month ago or so.
When I try to airplay a movie, (from iPhone, iPad, iMac) it takes for ever to load. And when I mirror my iMac through airplay to my tv, it lags big time.
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Hey vazandrew,
Thanks for the quick responce!
So, i tried istumbler, and I'm not sure what I'm looking at (I'm not too much of a techy). istumbler only works when my iMac's wifi is turned on, but I have the iMac hooked up to the Airport extreme with a ethernet cable, so I don't use wifi on the iMac.
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[file://localhost/Users/martinvendrame/Desktop/Screen%20Shot%202013-09-26%20at%2 04.58.02%20PM.pdf]
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I hope this is more details that will help you.
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Welcome to the  Discussion Forums.
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Sluggish / slow Apple TV menus

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