SM21:Remote logs cannot been seen.

Question

Dear All,
We have one ECC 6.0 system in our landscape with the below details:
OS :AIX
1. Central Instance (Server1)
2. Application Server 1 (Server2)
3. Application Server2 (server3)
4. Application Server3 (server4)
Below is the problem description:
1. When I execute SM21 and select System Log->Choose->Local System Log, I am able to get the system logs of the logged on server successfully.
2. When I execute SM21 and select System Log->Choose->Remote System Log and try to select another instance name , I cannot find any server.
3. When I execute SM21 and select System Log->Choose->All Remote System Logs. I dont get anything.
As per the SAP Note 25526.I checked the following
1.)On the central server the collector rslgcoll is running as
"co.sapEP1_DVEBMGS00 pf=/usr/sap/EP1/SYS/profile/EP1_DVEBMGS00_onniecpesp03 -F"
2.) In all other Application server the rslgsend is running as
se.sapEP1_D30 pf=/sapmnt/EP1/profile/EP1_D30_onniecaesp02 -F
3.) All the rslg/ parameter has been configured
4.)The global directory has been shared across the System.And the file exits .
Kindly help as to what  i have missed.
Regards
Anthony

Answer 1

Hello Anthony,
> 2. When I execute SM21 and select System Log->Choose->Remote System Log and try to select another instance name , I cannot find any server.
>
> 3. When I execute SM21 and select System Log->Choose->All Remote System Logs. I dont get anything.
>
> As per the SAP Note 25526.I checked the following
at very first: central syslog is not remote syslog! So note 25526 will not do anything here
You should execute the function module TH_SERVER_LIST on all application servers (start SM37, insert TH_SERVER_LIST, press F8, press F8 again). As a result you will get a table "LIST", with a mouse click
the contents of the table will be displayed.
In the column "SERV" normally the sapdp* services should be displayed, these are used to connect to the dispatcher of the instance. Most probably you will not see a sapdp<nn> entry but some strange names, e.g. cpq-tasksmart, intraintra, tick-port. In this case please check the /etc/services file of all application servers. All duplicate entries of the interval 3200 to 3299 should be commented out if they are already used for the sapdp<nn> services.
After the restart of the instances the function module should return all sapdp* ports correctly and all remote syslogs should be displayed now.
Regards, Michael