SMA problem : An application fault occurred

Question

Hi,
I've a problem with a SMA in 8.3.6-039 version.
When i click on "System administration" then " User Roles" i've the following message :
Application Error
An application error has occurred and has been logged to the GUI log
Return to the default screen.
After, i receive the following email :
The Critical message is:
An application fault occurred: ('access/custom_roles_view.py format_privileges_reports|582', "<type 'exceptions.KeyError'>", "'group-1422520728.0'", '[util/Aquarium.py screenLoop|408] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [layout/Bare.py __call__|578] [util/InternalLibrary.py __call__|769] [layout/CssAndJavaScript.py __call__|451] [util/InternalLibrary.py __call__|769] [layout/Sparse.py __call__|1527] [util/InternalLibrary.py __call__|771] [access/custom_roles_view.py __call__|183] [access/custom_roles_view.py esa_section|314] [access/custom_roles_view.py format_privileges_common|424] [access/custom_roles_view.py format_privileges_reports|582]')
Version: 8.3.6-039
Do you have an idea about this problem ?
Regards,
Julien

Answer 1

We had two defects that were opened and marked as fixed, only have internal side information regarding.  Is this a continual issue when going through GUI System Administration > User Roles?
Do you have any roles configured?  Or - have you removed any roles, and these are still tied to old user accounts?
-Robert