Small Biz support down again?

I have tried calling supportat 8666061866 then doing 1 x1x1 and I get transfered to dead air.  I get the same on all options under english.  My french sucks so I dont know what to test there.
Anyone know when it wil be working again?  This is the 3rd time in the last few months this has happened.  I have tried calling from both my cell and work number.
Cisco please have someone look up my nubmer under my cco id and call me.

Sir, we have seen your message and someone will be contacting you shortly.
In Reference to case 629112795
Eric Moyers    .:|:.:|:.
Cisco Small Business US STAC Advanced Support Engineer

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    BT Mod Team.
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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